I depend on my laptop for my entertainment business. Had computer issues with my PC. Zach of the…read moreComputer Guys diagnosed the problem and fixed ite effortlessly... No muss, no fuss. I'm back in operation :) Heartily recommend The ComputerGuys!

I have been using the Computer Guys for more years than I can remember. They're honest. They know…read morewhat they're doing, they do it and then that's it. If there's ever a problem....EVER...they resolve it immediately. Go there. Use them. Trust them. They're the best. They're like the old Mom and Pop store except with friendly Perri and Zach it's a Pop and Pop store.

Brainstorm fixed my home built complicated computer. I had…read moretried replacing almost everything including the motherboard. They were Responsive Knowledgeable Quick to respond to calls and he kept me informed on progress The cabling job was so much better than I could have done. I had taken it to another place in Kingston where they were slow and totally unresponsive, so I picked it up and brought it to Brainstorm, and glad I did.

David did a great job with my MacBook Pro. He cleaned it up beautifully and got rid of a bunch of…read moreold junk. He will keep me up and running for years to come no need to go buy a new laptop when my 2018 is perfect after David's kind attention.

Brought my laptop to him which was having issues freezing and a black screen immediately gave me…read moresome ideas and told me he would look at it that day got a call back from that day. They told me the issue was and would start to fix and the next day I had it back he told me the clear pricing which wasn't bad anyways would definitely recommend and go there again for any laptop or computer issues.

absolutely ridiculous. chared me 135 without telling me the price and clamed it was "on the wall"…read more(behind counter and hidden by junk.) all just for him to plug in a button into another, and not even fix it. this place will n.e.v.e.r get my service again.

I thought this company was awesome. They had a tech come out to my house, he arrived on time. He…read morespent some time going over the specific issue I was having so he could resolve each and every tech issue I was having. He was respectful and fixed the problems i was having with my wifi network connecting to my smart home devices. The price was also very fair as well, I definitely recommend and would call them again for any tech related issues.

I recently upgraded my TV. After seeing the new 4K UHD TV's in Best Buy last summer, I knew it was…read moresomething that I would have to get some day. Fortunately my wife was with me that day and was likewise impressed with the picture quality. So when I suggested that we get one for my Christmas present, she was on board. I ordered a 55 inch 4k set online and the order was filled and delivered by Best Buy. I decided to call them and see if they could set it up for me. I assumed that they would direct me to the Geek squad that is affiliated with Best buy. I expected to be around $100. Instead I was directed to Hello Tech. This was on Friday and they were able to get me an appointment for Sunday. And cost was less than I expected at 79 dollars. Sunday the tech arrived on time and got me set up quickly and efficiently. I now have my TV and Blu Ray player hooked up and I have eliminated all the stress and aggravation of trying to do it myself. I am dangerous to myself with tools. So if you need help with your TV or computer I highly recommend Hello Tech. They are reasonably priced and reliable and really know their stuff

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.