Very impressed with this place. Had a flat on my bike and…read morethis was close to my home. Got here about 10 min before they opened at 10. They noticed a customer waiting and opened up. Took my bike and immediately fixed the flat. We asked annoying recreational bike questions and the were more then happy to answer. Prices were good. So if in the area stop in and get about everything you will need for your bike.

Needed some pre season work performed including suspension rebuild so I called West Trails and…read morespoke to Pete. Pete had my bike in working order with 3 day turn around and at our discussed price. Finally got to test ride his work and am very pleased. Highly recommend this shop. They knew I was from OOT and treated me like a local! Thanks!

They are very helpful and knowledgeable about bikes and I would fully recommend them, even for…read moreservice for a bike you didn't buy there

They tuned up both my bikes in one day. Giant road bike and schwinn hybrid. They also changed the…read morebike chain on one and the brakes on the other. They were also able to get the handle bar on my road bike to sit higher. They were awesome and I highly recommend!

I stopped in here to see if they had replacement screws for a Schwinn. Although they didn't have…read moreexactly what I was looking for, they pulled out all their various bins of screws and spent time figuring out what would work. I was surprised at the amount of time/effort that was put into helping me (I had never set foot in the shop befre). In the end, I was charged $2 for the screws I needed - obviously finding what I needed was an act of customer service vs making money. I would have no hesitation bringing our bikes here in the future, as they obviously care about helping their customers!

Very good workers, knew what they were talking about. For sure my favorite bike place love my new…read morebmx bike! Highly reccomend!

IMO, the best bike shop in the area. I live in Loveland, but this is where I come for everything…read morecycling. They fixed my bike that I bought at a Loveland shop (it had some problems related, in my opinion, to a bad build). Repair / mechanics services here are good, but they do get very backed up in peak season. I liked them so much that I came to Bishop's to buy a bike for my 7 year old, passing up some cheaper options (Dick's, Target, etc). Sales and fit process was very good. That was a great buy (it's a Jamis); that bike is a high quality item and has been trouble-free despite a lot of use. When my daughter outgrows it, it will have several other owners before it is done. They specialize in Jamis (not exactly a household name but I'd recommend checking them out), Felt, and Bianchi. Location is convenient; they are in downtown Milford but only 2 minutes from the Little Miami Bike Trail. Getting a street parking spot right in front of the shop has never been a problem. I am loyal to this shop and would recommend.

I recently got back into cycling after a hiatus and purchased a used hybrid bike that no longer…read moreshifted properly. I had used Bishops in the past, and since I work in Milford, I dropped the bike off and was told they would do a tune up, and remove and clean the trigger shifters/replace cables and that would solve the problem. 2 weeks and 180 dollars later, I pick the bike up on my way home and go out riding the next day. The shifters still did not work. Thumb triggers just went to nowhere when pushed. Called and they said to bring it back up. I pointed out to the tech that judging from the dust around the assembly, it had never been removed from the bike. He looked at my ticket and told me they would take care of it. Surprisingly the next day they called (Saturday) and I again picked up the bike on my lunch break. No apology, but they said if they didn't work that we could replace the shifters. Uhm. didn't they test them? Next morning I go riding. The shifters are working! But... they were put on in such a way I couldn't get my fingers into the top trigger by sliding as they were too close to the brake. And on top of that, there was a sticky substance on the bike seat. I wasn't paying much attention and wasn't too concerned, but when I sat down I found I literally became glued to the seat. When I got off the bike, the top layer of rubber came off and stuck to my pants. The seat was ruined. It was an old cheap seat. I didn't really care, but what an inconvenience. Stuck it back in my hatchback and it sat there until they opened Tues morning. I wheeled the bike in, and asked to speak to someone about my experience. The young female tech promptly adjusted the triggers. I calmly told them about my seat. I explained that this was my third time back and expressed concerns about the quality control there. How does a bike leave the shop without the main issue being fixed, then with shifters assembled so that they are unusable? I asked them how I could trust that I actually got the "tune up" services that I paid for. I pointed out that little things, like my downturned front reflector, weren't even properly adjusted during the safety tune up (aren't they supposed to go over everything?) and that if they couldn't be bothered to take the time to do that, how was I supposed to have confidence in the other tune up services and adjustments? The three employees just stared at me. No apologies. No reassurances. Silence. Until one guy said only this "we didn't spill anything on your seat." Ok, I said. But it wasn't like that when I sat on it last time and it was only here and the back of my car... They continued to just stare at me. No offer to help me find and purchase a new seat, no apologies for my three trips, no rebuttals to my quality control concerns, no offer of compensation for my hassles. Ok, I say, I just wanted to let you know I'm not happy with the service. I slowly turned my bike around and went out. The entire experience was unbelievable. This shop seems to have serious issues with quality control, customer service, and overall accountability. I'm so disappointed. Bishops when my pal Chris L. used to work there was a high quality establishment and it's a shame it's gone so downhill. Please if you come here, check their work in the parking lot. If I'd not gone off site the two times I picked up the bike and test rode it, I would have avoided a lot of hassle and their calling me a liar about a 10 dollar seat.

Professional friendly staff. They're very efficient and responsive. I highly recommend them for any…read morebiking needs.

The guys at Reser worked with me to create the perfect bicycle without training wheels for my…read morepetite 5 year old. They were super helpful picking out the right bike and making sure it felt "big girl" style by adding some some pink decals and a kick stand (that was no easy feat since it was a small bike!) They're friendly, pay attention to detail, and know their bikes!

The best bike store I have ever encountered. And this was a chance encounter-- was riding GOBA had…read morea frame malfunction. Left with a new bike at no charge that they negotiated with TREK. If I didn't live on the east coast, this would be my bike shop!

Doug is the most helpful bike shop owner I have ever met. He runs a great reputable business…read more Traditionally I am not a big fan of "bike shops" in general, but Bike Wise treats me like I belong. Doug, and his employees are extremely knowledgeable and always super helpful. Thanks Guys!

I went here because I wanted to have a tune up done on my bike. The staff was friendly, and…read moreknowledgeable on all of their products. They serviced my non-Trek bike, and it rides like new again. The tune up service costs $75 and it was well worth it on my bike. They lube chains cables, and true your wheels, and brakes. Separate it would be much more than this. The staff also helped me in deciding what future bike I would need for what I wanted to do. They let me test ride a few of their bikes. Great overall experience. All of their prices are competitive especially when compared to REI.

I ordered a new hybrid bike from this store. Zach was super helpful as I navigated the different…read moreofferings that they offer. Zach and the other associates were very knowledgeable and friendly. I will certainly be back for all maintenance needed on my bike. They also have a broad selection of gear, helmets, etc.

I bought a trike from this store a year ago, and all seemed okay until May of this year (2022)…read more That's when they stopped answering their phone or responding to emails. If the owner, Joe, is having problems, he should use his wife or kid to put out an explanatory email. This lack of any business response has me questioning my past transactions. George T.

Took two bikes in for a tune up, I asked what it would cost…read more I was informed it would be a total of $190.00 for both bikes. When I went to pick them up the cost was a whopping 354.00. The old switch and bait. This is headed to small claims court.

He needs to either hire people to do repairs or offer discounts when the estimate takes much longer…read morefor a SIMPLE TIRE CHANGE for an electric scooter.........absolutely unprofessional.

Awesome purchase experience. Shawn you are a pleasure to work with. Blessings to you and The Garage…read moreOTC staff!