We had our bikes serviced and they did an amazing job!! Ready to get back out on the road ! Thank you ! Will definitely be heading back to purchase a new bike soon! read more

Very impressed with this place. Had a flat on my bike and this was close to my home. Got here about 10 min before they opened at 10. They noticed a customer waiting and opened up. Took my bike and immediately fixed the flat. We asked annoying recreational bike questions and the were more then happy to answer. Prices were good. So if in the area stop in and get about everything you will need for your bike. read more

West Trails Bicycles - Bikes Near Me - Miamitown, Ohio

Needed some pre season work performed including suspension rebuild so I called West Trails and spoke to Pete. Pete had my bike in working order with 3 day turn around and at our discussed price. Finally got to test ride his work and am very pleased. Highly recommend this shop. They knew I was from OOT and treated me like a local! Thanks! read more

Astounding bicycle repairs are made here for the price which is oh so affordable! My son Thomas loves his bike with a dinosaur painted on it and it was a light on the back! It got under my Honda CXR and one morning I crushed it. The store had no more! I couldn't even find one with a dinosaur and well even if my wife says I'm a fine painter I know I couldn't even begin to find a way to pain a dinosaur on a normal black bike, Thomas is smart for his age!! I took the bike in and they fixed it up all like a dream! Everything was as new, and the dinosaur was still on the bike! Just roarin' away! Thomas likes to believe he's a dinosaur when he rides his bike through the yard. Oh youth! This bike shop is wonderful! Thumbs everywhere for you! 5 of them! Stars for Thomas! Great prices, great food, great fun! read more

My wife and I recently decided to purchase bikes for casual riding. After checking out some local bike shops we decided to stop at West Trails, being we are westsiders. Mike asked us some questions to determine the best bikes for us. We were able to test ride some bikes in their back lot and wound up purchasing two Del Sols. They were also able to install a trailer hitch and bike rack at very reasonable prices compared to the car dealer. Would highly recommend. read more

Here is the email I sent to West Trails after a recent purchase: Mike, I drove from West Chester to your shop yesterday and after riding the Crosstown I bought it. I probably could have found something cheaper on ebay but I might have bought something that I did not like. I wanted to be able to try it out first. I want to tell you about the exemplary customer service I received from Luke and Matt. They went out of their way to answer questions and get me out on the trail safely. Luke stopped what he was doing to help me then ran down to the warehouse to get the Crosstown for me to try out. A lady walked in while I was there, looked at Matt and said "I know nothing about bikes". He just smiled and said "Well that's what we are here for, to help you learn" or something to that effect. The bike felt comfortable when I rode it but the customer service was what convinced me to buy from your shop. I have been to other shops where I was literally ignored. Needless to say I did not stick around long. Here's wishing you success in your business. read more

I absolutely LOVE this shop and the guys who work there!!!! Mike especially needs a shout out. My boyfriend, best friend and I went in yesterday and even though we told him we were just in the research stage, he was so super friendly and helpful!!! He asked us all the right questions to establish the right bike for all our needs and let us all test ride multiple bikes for almost an hour. I am going back soon to buy a new Fuji from Mike and so is my boyfriend. Also, it's worth noting another gentlemen sold my Dad a rad Schwinn bike a few years ago and it's performed really well-pretty much the whole family has ridden it and loved it. Definitely go here for good service, selection and everything else!!!! read more

I went to West Trails today with a lot of questions that Mike answered. He had me try four different types of bikes to see which one I preferred. He was patient and took the time to answer everything I had concerns about since I was looking to replace my bike. Customer service was fantastic! Eric had to go to the warehouse and get the bike I ended up purchasing because it wasn't on display. Pete and Mike even took the accessories off of my old bike and put them on my new bike for me. Mike tuned up my old bike so I could sell it and placed both of the bikes in my truck. That is customer service beyond compare. Thank you for everything! read more

Amazing service. Super friendly and knowledgeable. My son damaged his bike right before we left for vacation and was devastated he wasn't going to be able to ride his bike. They had it ready the next day for half what another bike shop had quoted. Well worth the 20 minute extra drive to go there. They'll be the first place I stop from now on. read more

Today, I stopped by West Trails Bike Shop about 30 mins before they closed needing some service on my rear hub. I was hoping it was going to be an easy/quick fix as I desperately "needed" to go for a ride. Of course, sometimes the easy fixes aren't so easy. Eric worked patiently for 45 mins after closing time to get my bike fixed, never complaining at all. Eric, Mike (the owner), and Pete are bikers that know what it is to "need" to ride and they will do what it takes to get your bike fixed and on the trail or road. They're also all-around great guys! I highly recommend West Trails Bike Shop! read more

I was in the market for a new hybrid bike, and as a 5'11'' woman, I'm not easy to fit. I shopped at West Trails, Montgomery Cyclery (they tried to put me on a man's bike), Bikes & More, and just for added fun and frustration, Dicks. West Trails had the best selection of bikes, the best prices, and the best service. Without a doubt! I'm now the proud owner of a cool girlie bike with a frame that fits me. Thanks, guys! read more