I've bought all my family bikes at this store. The reasons I keep going back are bikes are great and service is phenomenal! Micah, the store manager, leads a friendly, knowledgeable well trained staff. They not only help find the best fit bike for each customer but also help with its ongoing care, maintenance, accessories and everything else. They are not commission based. Their focus is solely on helping customers! read more

Love our new bikes and thrilled with the help and service we received at the Trek Bicycle shop in Fort Wright. Every person that works there helped us in choosing the bikes (for my husband and myself), choosing accessories, training us on the gears, etc and making adjustments as needed to make sure we were completely satisfied. Plus we can take our bikes back with any questions or bike maintenance. If you need a bike, this is the place to go! read more

I went here because I wanted to have a tune up done on my bike. The staff was friendly, and knowledgeable on all of their products. They serviced my non-Trek bike, and it rides like new again. The tune up service costs $75 and it was well worth it on my bike. They lube chains cables, and true your wheels, and brakes. Separate it would be much more than this. The staff also helped me in deciding what future bike I would need for what I wanted to do. They let me test ride a few of their bikes. Great overall experience. All of their prices are competitive especially when compared to REI. read more

I ordered a new hybrid bike from this store. Zach was super helpful as I navigated the different offerings that they offer. Zach and the other associates were very knowledgeable and friendly. I will certainly be back for all maintenance needed on my bike. They also have a broad selection of gear, helmets, etc. read more

This bike store offers a wide range of Trek Bikes. In addition it is a full service bike repair shop. It offers great tune ups as a chance for people like myself to bring the old high end bike back to life. BC (Before children) my wife and I toured on our Trek bikes all over the South and Midwest. Once the kids came, we still used them, but for much shorter rides in our neighborhood, or at a park. I can do basic maintenance, but do not have the skill level that a shop does. As my bike is 24 years old, I wasn't sure whether investing the money in an overhaul was the right way to go. After a quick visual inspection, the Trek tech assured me that the bike was in decent shape, and that they would go over every part of it to get it ready. He also explained that if something needed to be replaced, they would call me. About 5 days later I got a call that my derailer and a few of the brake pads needed to be replaced. That was it! I was surprised 3 days later when the call came through that the bike was ready. I went to pick it up and was told to take it for a ride around the lot...DANG! That bike was hummin! It was as smooth as the day I bought it. The Manager did caution that it was a 24 year old bike and that the technology had jumped a bit. But, as long as I treated it right, I should get years of enjoyment out of it. That was in late Spring. I have just gotten off the trail in Milwaukee, after a quick morning ride. This bike just responds to everything I put it through, and it is great to be out on the trail with a dependable bike. I could not be happier with my serviced bike! But, more importantly I am very happy that this Trek store did what I asked of them...overhaul my bike, as opposed to upselling me a bike on the showroom floor. Go on, pull that bike out of the garage and get it serviced, then hit the trails! read more

Beware!!! You may want to think twice about taking your bike to Trek of fort wright for repairs. Recently took my sons bike for front brakes to be installed. received a couple calls within a couple weeks with issues on parts needing replaced. On the last call they found another issue that put the repairs around $240, but it just so happened they had a similar bike for sale for $250 they tried to sell me. I said no and I'd pick my old one up. Was pretty pissed off and didn't realize they didn't give me the parts they said were bad and replaced and One part they said needed replaced was fine. I bought my own parts and fixed it myself. read more

This place has a sign in the window that says "Craft Beer, Craft Bikes." I didn't know how true this was until my repair was finished, and an employee asked if I wanted to keep my OLD (damaged) tire. After a pause, I said no, and he shrugged and said "some people like to use them for" ... get this, CRAFTS! I was like HOLY SHIT, these guys will craft anything! Great service and legitimate DIY ethos to boot. Five stars. read more

Trek Bicycle Fort Wright - Don't test these guys on their commitment to their craft! - Bike Repair/Maintenance Near Me - Fort Wright, Kentucky

I have been to LOTS of bike shops across the northern United States and this shop along with Mike Kreate is in the top 5. I'd say it is in the top 1 but that would only make them full of themselves, even though it's true. I'm from Connecticut, but this place makes me wish I lived in Cincinnati. Short version: I drove her for a week of independent contracting work and brought my bike to enjoy the local scenery in my down time. Unfortunately, I forgot to bring shoes, gps and flare (torch? the FRONT light). Mike set me up with all three very quickly and even gave me a banging 37 mile ride which he emailed to me in Ride With GPS format. Everything about this shop screams top notch cyclist meets friendly non threatening service. These guys are VERY sharp without the b*%*it attitude you get at some top end shops. And the final bit that kicks them straight to the top (yes, NUMBER ONE) is....THEY SERVE BEER!!!! Frosting on the cake is their sense of humor. I called to make sure that Mike's name was Mike. Dustin answered the phone, and after verifying, he said, "Ok, I'll tell him you said he was aweful". You just can't get that in CT...beer AND humor!!! read more

I was just super impressed how willing the guys were to help me out on multiple occasions. I probably asked way too many questions and got way to specific but they went above and beyond to help me get the right kind of info and gear. They weren't pushy and did a superb job making me feel comfortable and accommodating. I'll throw business their way for a long time. read more

Bought a new tire and tube. Daniel put those in and helped me with a lot of questions. Glad to find this place.

I just walked into this shop as someone knowing nothing about bicycles. My sons bike purchased at another store lost a nut for his front wheel. I was unable to find a replacement at many stops I tried. The young man behind the counter, rummaged through his stuff and handed me exactly what I needed. I asked what I owed him and he replied nothing, just come see us In the future! Not something you see these days. I appreciate the kindness and will come back in the future! Thank you!! read more

I saw good reviews on this store online. It's just 2 minutes from my house. I build ebike conversions. I have two 26" fat bikes I am building now. The rim that came with the kit is a bit different than stock, so I decided I would swap the stock wheel over to the motor hub. I've done relacing etc a few times but I was hoping I could just drop it off and get a quick swap. Walking in the employees did the usual "Hey Bro! How's it goin' bro?" California biker/surfer type of welcome. I asked the guy at the counter about swapping the wheel. The mechanic behind overheard me and asked what type of wheel. "A 26" 4" wide fat tire rim" First he said "I only lace new wheels, once they;re laced they twist when de-tensioned" I paused in doubt of that statement and didnt argue. Then he looked put off and asked "what type of hub?" "A 190mm 1500 watt hub motor" I replied. Immediately I was met with a rash of condescending attitude from the mechanic. With a wave he blew me off saying "You want me to lace a wheel on an ebike motor? Nope... I wont touch that, no way, I want nothing to do with it." The attitude was far from professional. Even the counter guy looked surprised and a little uneasy as he turned back to me with a "Sorry bro". Hey, I understand if the store decides to refuse a repair or project, but saying it to a potential customer as if the request is some ridiculous task unheard of by any bike shop with the typical "holier than thou" bike snob tone is not what you would expect from a pro managed store. I learned all I needed to about that place on my first and last visit. The store is so close I may have used them often for repairs and parts I dont have time to deal with myself or ordering, but not now. To quote the trek mechanic "I dont want nothing to do with it!" On a funny note, they had a sign on the door saying "Hiring Manager and bike mechanic" Now I see why. PS: I called two other local independent shops nearby after I left and both gave me a quote in seconds with no attitude at all. Both said its a simple job they would gladly do and it would take about 1-2 days turnaround. read more