Awesome experience!! I went in to get some breaks and levers put on and I'm very pleased with the result. Will definitely be visiting them again :) read more

Hands down the best local shop. Glenn, Billy and Mark are extremely knowledgeable and always willing to go the extra mile. Thanks for keeping my bikes in good working order!! read more

The mechanics attention to detail in this place are unmatched. Top level attention to detail and quick turn around.

If you would like to be cursed out by the owner for their employees overpromising and under delivering this is the place for you. There are much better and much cheaper places to bring your bike. Place has gone downhill. read more

They are the champs of biking in Cincinnati. They do quick maintenance and are so friendly. They've saved my butt on multiple occasions. Their price is nice, too. read more

Came in for a question about my tires, they knew I probably wasn't going to buy anything but helped out anyways. Highly recommend and ended up buying a pump in the end! Great selection. read more

Dear poor innocent people of Clifton, If you are in search of quality, and professional bicycle assistance with outstanding customer service, Do. Not. Go. Here. Today there was a power outage in Clifton. How convenient for me. So i thought "Hey! You can't waste any more time on Facebook or stumble upon, so why not get some useful things done, like repair you're bike." So I dissembled my bike (32 mins) put the mother in my car (9 mins) drive to Campus Cyclery (24 mins) and haled the thing to the cyclery's front door. So, I wasn't excited about the fact that I had now invested approximately a hour and 5 minuets on trying to fix my bike, but I was ready to get this out of the way. "We are closed" "Excuse me?" "We. Are. Closed...?" "Can I just leave my bike here and wait for the power to come back on? It shouldn't take more than an hour or so, right?" "No." "Why?" "Because." "Oh, well, can you refer me to somewhere else I could get it fixed?" "No." "why...? "Because." "Because...why...?" "BeCUZ that's retarded" "But, could I possi..." Mid sentence he shut the door ON MAH FACE and locked the door. I knew from experience to never really trust a man who wears spandex booty shorts, but I tried to give him the benefit of the doubt. Yet, in the end, he disappointed me on at least 5 different levels... Also, my spell check isn't recognizing "cyclery" as a word. So actually, THAT'S RETARDED. I'm sure that this business has a lot to offer. Bikes for instance. But my experience was less than satisfactory, and there is something to be said about great customer service. Something that was apparently lacking at the campus cyclery today. read more

The only bike shop I've been to in Cincinnati, and it'll most likely stay that way. The staff are all super friendly and down-to-earth. They were willing to just chat with me and my wife about cool trails and different riding locations around the area. The mechanic (Mark, I think?) was a great guy and did an awesome job tuning up our bikes. He was honest and direct when things came that needed extra work and money. Awesome people and great work. read more

My one stop bike shop. These bike-xperts know the biz and the machine! All riders welcome- campus delivers to all two (or three or four) wheeled needs. Whether it be a trendy fixed/singlespeed, mountain, road or even cross- these guys provide a selection for all. No car salesmen here either. That 2,000 dollar beaut may have been the one that caught your eye but if your needs are carrying groceries and commuting they will fit you appropriately, suiting your transport musts and checkbook needs. I have never been oversold or under helped. The store also doubles as a shop. If those squeaks or creaks are worrying you, no matter what make, model or year- they take it in for a tune up. Rest assured they will try everything and will keep you up to date on the progress of your steel dream. Campus also serves as the depot for Cincy Bike Rentals. Mr. Long can supply you with a two wheeled friend to meet your needs for the day. My go to for a cross bike every season. They come in all sorts of sizes and he is always sure to send you off comfortably. I can't gush enough- supplies are great, stock superb and the peeps behind the counter- real. Racing, teaming and always involved in cycling the Nati! read more

Staff are very knowledgeable and helpful. Evidently some parts are scarce due to Covid. They replace something on my bike with a temporary part until the new part cones in. I don't have to wait to enjoy the fall weather on my bike. read more

I called this place , they said call back tomorrow I did , then it did not come in I kindly asked the guy because I know how deliveries work coming in days after they say they will, He said it will be my job to call him, That did not make sense Me calling when he says and being put off another day over and Over I seen this trend before, But he said no I wont call you YOu have to call me, and by the way they either answer on the ninth ring or not at all, I have had no dealings with them But I learned enough Not to buy here. I knew the easy way he had me do it the h ard way Long story short I called two days later He said we will have it done at noon, See I was going to test drive a bnike someone else bought, So I was on the highway and twenty minutes away but iti was out of the way from me going home, See I am disabled I littler count my steps every day, SO I ended up driving past the place as I sat on the phone driving 60 mph and it rings nine times and no answer, I feel like they had it out for me and I have never even meet them yet, But I called once I got home I said I will have to do it tomorrow he said it iwll be gone tomorrow, I asked and at that point got upset with them for the first time I said , why dont you answer the phone I said I dont think I even want you as my dealer, the only thing and in my mind the most important thing you can do is answer your phone when you run a business, in fact when you get a license its required by law to keep it You have to answer that business phone so many time , so many hours out of the day. But I see this as run and underemployed, this business. I have given up on an ebike now, to many lies in this industry, the aventure they say is a top seller But yet it has a thumb throttle on the left side, Dont get me wrong for the money its a very nice bike BUt who decided to put a throttle on the left side when ninety percent of America is right-handed, i guess god does not intend for me to have an ebike, Did I mention the guy at campus cycle hung up on me when I called and was at home and the opportunity had past to see this bike, I simply said why dont you answer you phone, Click, ebikes are like sell phones, its best to get a cheap one cause both can be broke in a heartbeat, then thats thousands of dollars lost that fast. I believe the ebike is a rich man's game, you get a 3500 or more spent on one and you have something, Lots of lies though in this industry and the making of bikes, two grand and under I watch youtube tutorials and they put their cell phone beside the bike speedometer almost ever time the bike lies and said its going three miles faster, YOu know what that does? That little lie sets up a false report on how far it really goes on a single charge, Im disabled and could sit here and tell you one lie after the next I mean I have all the time in the world BUt I will spare you, anyway I dont think they should be letting me check out someone else's bike , God works in mysterious ways. read more

I should have come here first. I needed new road shoes as I ripped the soles off my old pair. I visited 7 different bike shops prior and I was extremely disappointed in their lack of selection. The other stores only had about 2-3 shoe models to choose from. Campus Cyclery, on the other hand, had maybe more than 10 from multiple brands. They were extremely helpful as I tried on different shoes and sizes. read more

Best shop in Cincinnati. Glenn is extremely knowledgeable: If he doesn't have it you don't need it! (And he can order everything). Mark and Billy are amazing in the shop and can fix and install anything. This is a shop full of people who love cycling, and love to support our cycling community. From entry level, kids bikes, race bikes, cyclocross bikes, commuters, I have bought them all from Campus over the years! They also aren't intimidating and sell at all price points from a few hundred bucks to dream machine pro-level race bikes. Also, new bikes delivered from the dealers get totally taken apart and then rebuilt by hand: This shop wants to KNOW that everything was done correctly and safely. We are lucky to have such a great shop in town! read more

There is a reason Campus Cyclery has been in business for as long as it has. They have built a great reputation as an honest, dependable shop. They never will try to oversell you anything. The staff is very knowledgeable. They have a great selection of bikes and all that stuff a cyclist needs to keep going. If I had to request of them one thing it would be a wider range of bike brands (they carry Felt and Surly), but apart from that, I have never had a complaint for the years I've been going there. read more

So I just wanted to share my experience with this place. A little embarrassing, but I was a novice biker, and I got a flat tire, while biking, and did not know what to do to repair it. So i went to this place, asking if they could repair my tire. They did, and I paid. Two weeks later I was biking with a friend, and my tire blew up from underneath. My friend who has been riding for years, inspected the damaged and was shocked to see, that instead of fitting the tire with the correct tube , they folded an extra long tube inside my tire, and inflated it. This is extremely bad and put me in danger. I recommend oakley cycles, they fixed me up good, and got me interested in my own bike repairs. Wouldn't recommend it. read more

The other guys are great, helpful and very focused. Good prices and quick service.

These guys know their stuff......Glenn and Mark have a ton of experience and have a great staff. Thanks for keeping our group of guys on the trail! #pivotbikesrule read more

IT IS NOT SAFE TO COME HERE FOR REPAIRS. I payed them to get my cassette and chain replaced because it was skipping to the point that it wasn't rideable, and after a week of coming back to the store 3 times with no change in the issue, they realized they had given me back my bike (despite their assurances that they test-ride every bike after they repair it) without replacing the cassette that I had bought and paid for! After finally doing what I originally paid them to do weeks before, they did not even give me a refund for the original service charge of replacing the cassette, or the $30 derailleur they mistakenly charged me for when they were still under the impression that they had already completed the other repairs, and it must have been the derailleur that needed replacing but "hey, sorry about that, man". To take the cake, I found out a month later that they NEVER EVEN REPLACED THE CHAIN that I paid for! When the owner of a different bike store measured the wear on the supposedly weeks-old chain, he said there was no way I could have put that much wear on it in less than 6 MONTHS of biking every day. Of course when I called campus Cyclery again, the guy who did my repairs (I think Mark was his name) didn't believe me and refused to refund me for the chain, (which still isn't replaced) or even the service charge for replacing said nonexistent chain. When I informed him that the owner of the other establishment had taken an actual measurement of the wear he said "that guy doesn't know what he's talking about". When I asked him what he would have done if the overlooked repairs had been for something potentially dangerous like a cracked wheel, he snidely responded "but they weren't so what's the issue?". When I asked him to at least give me back my money for the derailleur that we both know I didn't need in the first place, he sarcastically offered to have me come back in and he would replace my new derailleur with my old one, free of charge! Even if he had refunded me for the labor on the cassette/derailleur/missing chain, I'm still in the hole for at least fifty bucks I spent on bus fare to and from work during the weeks it took them to figure out that they never even did what I paid them to do, plus what I'm going to have to pay to actually get a new chain! This business operates without integrity or respect for its customers; and the guys at the top clearly take no pride in their work. Incompetent at best, negligent at worst. I seriously did not want to write this review here (I've never used yelp and don't plan to again), because I don't want to trash talk a local business, and I've been coming to campus Cyclery since I was a kid, but the flippant way in which this man talked about making a potentially life threatening mistake made me realize this business is not what it once was, and I feel that I have an obligation to let potential customers know. To be completely fair, they explained that the reason the cassette wasn't replaced was that one of their employees they assigned to the job quit without completing the replacement and they failed to notice his work was unfinished. I understand that mistakes happen, but the fact that they never checked to make sure the bike was road-safe, combined with the fact that it took them over a week to figure out the problem doesn't exactly absolve them of culpability. I don't think it's unreasonable to expect that when something this ridiculous happens, a trustworthy business owner should take responsibility for failing to effectively monitor his employees' handiwork instead of passing the buck. read more

Glenn and Mark are top notch. Exceptional knowledge and service. Long time customer. I was introduced to the world of MTB by Glenn and never looked back. read more

Exceptional service at a reasonable rate! Was very please with a timely repair at a reasonable rate and a very professional experience - well done! read more

Friendliest and most knowledgeable staff I have met in Cincinnati. Honest and trustworthy business.

This place is ok. Compared to other LBS (Local Bike shops), they are pretty expensive for service related items. They quoted me $130 to assemble a bike, which is outrageous. I might understand if this were Spring time and they were swamped with tune-ups etc., but being early Dec. you would think they would want to be competitive with their rates to generate some revenue during the slow months. With that said, these service prices probably makes sense to pay extra if you are a student and want something around the corner and are willing to pay extra for convenience. However, if you don't mind driving 10-15 minutes, do yourself a favor and head to Oakley Cycles on Observatory in Hyde Park or Smitty's on Wooster in Fairfax. read more

Great excellence service, this is by far the best bike shop that I have ever been to, some of the places that I went to the crew is so irritating and very pushy. read more