Based on an in person visit to Rally House VoA, and their "Customer Service", I can safely say…read morenever place an order with this company, and if you can stand the store, maybe purchase in store. First experience in Rally House, and walking in was...overwhelming to say the least. Bombastic bombardment of color and quantity of items, I don't have sensory issues, but if you do, don't shop here! It was difficult to peruse the flimsy racks, items were constantly falling off. Seeked out assistance, and the employee acted as if I berated him and like he was hiding and didn't want to be found. Wasn't particularly helpful, especially when he gave me a "free shipping code" (since the item I sought was not in store) and the code didn't work. Originally, I offered to return to the store to place the order, since most stores give you free shipping if you order in store, but he just made up this code so he can go on his merry way. Cashier was awkward and made me slightly uncomfortable, even though I was friendly. I've worked retail before, so I always make the most effort to be understanding and kind. Fast forward a couple days, I ended up placing an order online. Cue several days later, and neither hide nor hair of a confirmation email, or tracking...yet the charged my card. Since their site does not provide an email, reached out to Customer Service via their Chat bubble. 20 minutes, no response from a representative...tried texting using their provided number. It took 1 HOUR 17 MINUTES total for them to respond to me! Having worked as a rep in a corporate office, I know my managers/bosses would never except that..wtf is going on over there?! They weren't even nice to deal with via text. TLDR: All in all, Rally House carries a plethora of sports items, but many are of poor quality and both the in store and online experience are NOT worth your time or hard-earned dollar.

As soon as I entered the store, a salesperson welcomed me. I asked a question about a product, and…read morehe showed me where it was located - instead of pointing or saying, "over there." The sales associate at the cash register was also very friendly and professional. Thank you for excellent customer service!

This location is always in stock and has things I need! From football equipment, to shoes, to bags,…read moresocks, and whatever else I need for the family. The staff are always helpful and the store is always clean. Probably my favorite Dicks store, always check emails and text for discounts and promotions.

It would be challenging to find a less helpful and less friendly staff for the shoe department. I…read moremean, these individuals have people walking out cause they are not helpful and are extremely unapproachable.

These guys are absolute experts. I went in with what I thought was a problem with my shoes. After…read moretrying on two different pair, George suggested a fix that worked beautifully. I've been here before and the service has been stellar each time.

I am giving them 1 star because I can't give zero. I walked…read morein at 10, when they opened, behind 2 other people. I was told, rather rudely, that I needed to check in. On a wait list computer. I was a first time customer so I didn't mind checking in. (When I said, "thanks, I didn't know there was a check in", I was told, "well now ya know" by the sales associate who was clearly finishing his breakfast while talking). Another customer came in but she didn't check in on a wait list. When the 2 customers before me were finishing up, the sales associates ignored me and my wait list check in and helped the woman who came in after me. I waited 35 minutes to talk to a sales person and I checked in as told, only to be overlooked and ignored. In this day when $120 is a LOT of hard earned money for shoes, I'll go anywhere BUT here.

This location is super clean and organized. The staff is nice and they have some great shoe…read moreselections at great prices.

The young men Brandon who works there is so rude to my child . I was looking for shoes with my…read morefamily and my son was looking for shoes as well. The Brandon guy kept yelling at my son asking him what brings him in today , can I help you today , and kept approaching him . My son is only 12 so of course he didn't have money and me and my wife were going to buy his shoes . But long story short me and my family felt really uncomfortable, I hate to say it but even footlocker treated me and my family better . Probably will never go back there again

Great service from JIM McKEE at this store. He went way out of his way to answer any questions /…read moreconcerns I had. I just stopped in to kill some time before an appointment I had scheduled and got the best service I have ever had in any of there locations! Thanks Jim !

In 1948 Dick borrowed $300 from his Grandmother and opened a fishing tackle store. Today I walked…read moreinto Dick's Sporting Goods to buy a new tackle box. Guess what they discontinued carrying fishing tackle. How in the hell does a sporting goods store make that decision. Cabela's/ Bass Pro are going to love this. Idiots.

Love shopping in this store! It's so clean, new and very friendly and helpful employees. The…read moremanager is super sweet and helpful too. Love how this store is not crammed. You can shop easily and see it all. I feel this store has some really cute and different Bengals stuff! WHO-DEY!

Well organized and clean compared to the one in VOA. The merchandise is not crammed in. Staff is…read morefriendly and helpful. They have a great selection of area teams and universities. The prices are very high. $75 for a sweatshirt? Might want to try Target/Meijer/Walmart/University stores are even often less. Depends on your budget. Great place to get gifts.

Nice TJ Maxx. I love this one. Well stocked, cute purses, winter stuff going on clearance. I love…read moretheir home stuff. Got me some microfiber towels, cord organizers and windshield wash kit! Low prices, great value! Checkout was fast and very friendly!

I've been a long-time customer, but this location has declined noticeably over the past several…read moremonths. The store is often dirty, especially the bathrooms, which have a strong odor. Merchandise is poorly organized and messy, making the store feel more like a thrift shop than a TJ Maxx. Inventory also feels sparse and picked over, with empty shelves, cluttered displays, and the same products sitting for months. Overall, it no longer reflects the quality I expect from TJ Maxx.

This company simply doesn't treat their customers well. They…read moreare just fine until the money changes hands. After that, you become a problem rather than a valued asset.

Cincinnati yoginis, are you ready for some transcendental news? Did you know that there is a Gaiam…read moreOutlet in our neck of the woods? Neither did I until they advertised their outrageous Earth Day sale, which was held in a West Chester warehouse this past weekend. Don't worry, they'll be offering sales in the future, so you'll have more opportunities to stock up on yoga gear and other health and wellness items. The outlet is pretty confusing to find, so be sure to call or email them first for the most accurate directions. On my recent visit, I found that my directions took me to the outlets former location so I needed further assistance for an employee who happened by in order to find the right spot. So here's the dish on the deals. You'll find yoga mats, blocks, straps, clothing, DVDs, vegan shoes, massage accessories, home furnishing, green cleaning products, organic cotton sheets, and much, much more--all reduced well below their retail price. I bought a "Yoga for weight-loss" DVD box set with illustrated instructional guide for only $8. That's 70% off the retail price. The items are reduced because they are surplus, irregular, or seconds from mail order catalogs. As much as really loved this swap-meet style discount store, I can only give it four stars because it's not open regularly and it's difficult to find. Other than that, anyone interested in yoga, Pilates, meditation, or overall wellness must pay this place a visit. The next sale is May 1-3, 2008. Email the Gaiam Outlet to find out about other future sales.

**** Review 49 ****…read more I used to shop at this franchise a while back and like it. I needed a pair of black dress shoes, and I found a pair. They're system said they had a pair in stock but couldn't find them, so the girl offered to check other stores to see if they had them. Unfortunately, the closest ones were on the other side of town. Prices are reasonable, the staff is nice, but I don't think there's that many people that work there. Might try again at a later date, but very disappointed with the lack of inventory for men.

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