I'm so much more comfortable on the bike now. I watched youtube videos, read blogs, bought new components, and tried everything to get my fit dialed at home by myself. I was so far off. Mitch got me fully dialed, taught me proper form, and gave me exercises to improve my function on the bike. I'm so much more comfortable on a bike now and can stop worrying about fiddling with the bars, seat, pedals, etc. and just ride. read more

The bike fitting service was great. I'm fairly new to cycling world and for me it was definitely worth the cost. It started with a warm-up on Zwift which was fun, then lead into getting on the fit bike to take measurements. Afterwards once the fit was setup Mitch dialed the bike I brought in, in. Both my comfort and power output feel much better since doing the fit. On top of all that Mitch was great and made the experience comfortable and didn't mind giving tips to a newbie like me. Couldn't recommend more! read more

Mitch was awesome!!! Super nice and knowledgable. Made adjustments to bike and gave suggestions about body alignment stuff. THANKS!!!

I couldn't be happier with the bike fit and service I received from Mitch. I was nervous about booking an appointment because frankly, it isn't cheap, I wasn't convinced my discomforts could be solved, and I was driving from three hours away. The fit experience was exceptional and very thorough. Since the fit, Mitch has been very responsive to any additional questions I've had and I've seen improvements in my comfort, cadence, and power. I would highly recommend Mitch for a bike fit and will certainly be going to him again for my n+1. read more

I have had the pleasure of having two Retul bike fits performed by Mitch. One on my TT bike heading into Ironman training and one much more recently on a road bike and both have changed my cycling life! Mitch took his time asking questions about my goals and any discomfort/pain I was experiencing and then took a look at any muscle imbalances before getting to the fit. I had been battling some lingering foot and lower leg pain that Mitch recommended could be improved by getting some custom insoles for my shoes. I was apprehensive initially, mainly due to cost, but oh my gosh they are the best thing I have ever spent money on. Will never cycle without them. Overall I just can not recommend this shop enough. Not only for bike fits but also for superb maintenance and mechanical work and quality gear. Plus a friendly staff (and sometimes even a dog or two). read more

My husband came here for a bike fitting and it was an outstanding experience. Mitch is VERY knowledgeable and personable. He uses state of the art technology to ensure your bike and your shoes are impeccably fit for your body for the most ergonomic ride possible. My husband was very happy with his experience and feels much more comfortable on his bike now. Highly recommend. read more

I had a great experience with BioWheels. Mitch was very thorough and went above and beyond. The thing that stood out was it wasn't just 'scientific' with all the things he hooks up to you! He takes into consideration what you ride, how you ride and your body / physiology. He also has a great storehouse of shoes which is hard to find these days especially trying them on in a store! read more

BioWheels is another great bicycle shop in town, and Bicycling Magazine actually listed the Madeira store as one of "America's Best Bike Shops" last November. BioWheels was located in Clifton for many years but has been operating at the intersection of Miami Avenue and Camargo Road in downtown Madeira since 2005. BioWheels, which has twice been featured in the Business Courier of Cincinnati, specializes in mountain and road bikes, perfect for the hilly Madeira and nearby Indian Hill areas. BioWheels has lots of trendy Scott brand bikes, as well as Ellsworth, Cervelo, Bianchi, and Jamis, just to name a few of their top brands. The Madeira bike shop also has a large service garage, while they also sell tires and other parts necessary to keep your two-wheel rides in good shape. BioWheels also has some cycling clothing, as well as water bottles, hats, and cycling magazines. If you love biking and are in the scenic Madeira area, be sure to stop by Mitch Graham's mountain and road bike shop and you won't be disappointed. From the great bikes and bike service to the friendly staff and the lively store adorned with many large cycling banners, BioWheels is truly a great local bike shop. read more

BioWheels - Bikes Near Me - Cincinnati, Ohio

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Best bike shop in the area, and the best customer service. I was traveling to Cincinnati for a week and looking for a road bike to rent. I called 4-5 different shops; most other places offered hybrid bikes only, or didn't know what kind of bikes they rented (I know, I thought that was weird too). For sure, no one at any shop I spoke to was as helpful or knowledgeable as Mitch. Though Biowheels doesn't usually do rentals, Mitch was able to work something out for me and get me set up with the exact same bike I ride at home for a fair price. I was able to provide him with my fit info beforehand and he had the bike set up precisely to my specs when I got there, with everything I needed, down to the saddle bag. The whole process was incredibly easy and friendly. On top of that, Mitch even called around to find me group rides that matched my ability. You go to a bike shop for knowledgeable help and service. Biowheels went above and beyond in both. If I lived in the area, this would be my go-to shop, and I will definitely return whenever I'm in Cincinnati again. Thanks for the great riding! read more

Mitch knows how to run a bike shop! I usually don't stray from restaurants in my Yelping but this is such an exceptional place I am making the leap. From novice to pros they make you feel welcome and will answer every question. From sales, to maintenance to form they can help with it all. There are a lot of bike shops around - but few have the same feel that Biowheels does. It's worth the trip up there - and the side bonus is that if you are going through Indian Hill you'll ride past them anyway so they are good people to know! read more

My wife bought a new bike from BioWheels and in talking with Mitch he suggested that I start riding her old bike which was a huge step up from my old bike. I hadn't been able to ride my old bike for more than about 5 or 6 miles without being in bad pain. Mitch did a complete fitting for me to her old bike and I rode pain free. As far as I'm concerned Mitch is a miracle worker. Because of him I remember the sheer joy of riding again. read more

Mitch and his team are amazing! We bought my wife's bike from them and they fitted us that night. I continue to go back frequently for parts, labor, and new gear. I also like how they offer so many opportunities to ride. They lead multiple speed groups on a very regular basis. Thanks!!! Chauncey read more

Highly recommended! Mitch is an experienced professional and my fitting experience was top notch. As an avid rider I was searching for some guidance on my fit/pain that I had been having but I just couldn't seem to work out myself. Mitch was able to help me out and I am now riding pain free! If you are looking to take your riding experience to the next level then go see Mitch! read more

Truth be told I had heard some murmurs about Bio being "snooty". I realized that these people never experienced them personally so I gave it a shot. I bought and was fitted with some cleat shims. There service was absolutely top notch and the pricing was very reasonable. They have had my business since and will continue to. Highly recommended. read more

This place is amazing! I was riding my first century and needed to rent a nicer bike so I could keep up with my friends. Mitch totally hooked me up with an awesome bike and was so kind and helpful throughout the whole process! They typically don't rent bikes, so I was extremely grateful for the special treatment. I will definitely be back the next time I'm in town! read more

I was really happy with my service at Biowheels in Madeira, OH. I was travelling into Cincinnati to attend a triathlon training camp, and didn't have a bike shop connection there. I called in advance and requested an appointment for a "day-of" bike assembly and tune, from an airline box. The owner, Mitch, was happy to oblige. When I arrived, the staff was immediately able to help me and had my bike assembled and tuned in one hour. (This would NEVER happen in CA) They even replaced my thrashed chain for me. Pricing was fair and I would recommend this shop to anyone, happily. Good experience. On, Madeira! read more

Mitch is the ultimate professional. He treats everyone with respect, whether you are a newbie like myself, or a seasoned rider. The fit is worth it, buying or not. He spent the time making me practice unclipping from the pedals to reduce chances of falls, as well as appropriate shifting, riding areas. 3 weeks after my bike purchase he emailed me to ask if there were any issues that he could assist with. Best bike shop experience ever. read more

In my opinion, this is the best source for CX bicycle information and knowledge in the Cincinnati and tri-state area. This place has fixed my CX bike quickly and has provided useful suggestions on improving my bike based upon my requests. Pricing is fair and they've got a very knowledgeable team that works to ensure a great level of service is provided to you and for your bike. I think that the parking lot is a little difficult to navigate, but I think it is well worth the trouble. read more

Fantastic bike shop, especially for anyone stepping up beyond basic/beginner mode. I was fully prepared to spend midlife crisis money on a higher end bike, but Mitch talked me down in order to shuffle some of that money beneficial upgrades (wheels, saddle). What really has blown me away is the focus on fitting--he spent more than an hour swapping out stem, adjusting bars and saddle to make sure the bike and I were in synch. I rode on that setup for 5 years with no discomfort at all. I recently went back for an intense Retul fitting. I highly recommend this, though it's not inexpensive. In addition to the fitting labor charge, expect to pony up for some accessories to improve the fit. This was in no way an "upsell" move--the process identified multiple areas where I was not exactly optimal, and they can't all be resolved by moving parts around. For example, there's nothing the bike can do about the fact that one of my legs is 1/2" longer than the other, but there are shims that can be applied to my cleats to compensate for this. The process doesn't even start out on a bike--I spent about 15 minutes going through various flexibility exercises to determine what's appropriate for me, not just someone with similar height/weight metrics. The technology of the fitting and the package is really impressive--I've got video from multiple cameras, before/after metrics, and the data can be transferrable to help set up most other bikes I might be using. Anyone can sell you a really nice bike. Biowheels is one of the very rare places that goes beyond that, making sure they sell you the RIGHT nice bike, and that you're able to comfortably get the most out of both the bike, and yourself. Their motto is "Bikes For Life", and buying a bike is definitely not a transaction for them, but the start of a strong relationship. read more

So I needed a road bike fit and started calling bike shops. Mitch picked up and worked me in the next day. The process, knowledge, and results were fantastic. In the end my bike is where I need it to be to prevent injury and go fast & efficient. It's nice to deal with the owner with all those years of experience. It shows. The process was so easy for him but effective for me. I truly feel like I am on a different/better bike. Also, unlike other fits I have had, Mitch was never upselling me on a bunch of new stuff for my bike. Don't go anywhere else!!!! read more

Thank you Austin and Mitch! Loved that you got my bike fixed and I was back on the road in no time! Glad I was able to provide some entertainment with the whoop-de-whoop in the chain! Finished my ride safely all thanks to you Austin and the great service. read more

Def got great service and some riding suggestions (since I'm new to the area). Will certainly be back for my tune-ups!

Mitch at Biowheels is amazing, he provides great service, and leaves you with a great experience. I was impressed by his level of cycling intellect. I had an issue with a brand new bike I purchased from him and he did whatever it took to get it right. I'm happy to support him and make the drive from Dayton anytime for the level of service I get with Mitch. I will surely do a lot more business with him. read more

While we have never purchased bikes at BioWheels, the shop has serviced the bike my wife rides and one riden by one of my daughters. We have also bought accessories there. The staff is helpful, friendly and knowledgeable. read more

Great experience here. They have a good range of types and price points. I intended to go to a few stores and shop, but I felt so good about the service, I bought a bike on my first visit and didn't look back. They understood what I was looking for and didn't try to upsell. I got a full fitting. That really makes a difference in ride comfort and performance. These guys know and love bicycles. read more

This shop came highly recommended by a riding buddy of mine. I went there for a fitting. Mitch took lots of time with me. He was quick and accurate with his assessment and, using a very precise computer-generated fitting bike, improved my fit dramatically. Ever since I got that fitting riding has felt much better and I'm faster! Mitch also gave me lots of pointers with pedaling style as well as general pointers Their stock of bikes and accessories is really complete and high-quality. I've been a customer at many Cincinnati bike shops. This one is one of the best. read more

When it comes to bike shops, BioWheels is the best. No matter what I want or need, BioWheels has a solution. Mitch and his staff are extremely knowledgeable and carry a wide variety of bikes and accessories. They work with cyclists of all levels from beginners to advanced and recreational to racers. They're honest and won't try to sell you something you don't need, won't like or that isn't right for you. They really take the time to listen to their customers and find the ideal solution for each individual. When it comes to bike maintenance, they're great too. I've been to a lot of bike shops, but nobody takes care of their customers like BioWheels. read more

I purchased a groupon for this location after reading great reviews on yelp. I went in and was fitted for a bike helmet, but the store did not have my size. The guy at the counter said no problem, we can order you one! Okay, sounds good. He takes my number, my name, and the size and type of helmet I want. This was at the end of September and I was told new orders are made at the beginning of October. So I wait a week and then I call back for an update. The employee seemed flustered and went to ask another person if the helmet was ordered. It was not ordered. He then gives me his word that he will place a message for the manager to order the helmet as soon as he returns from a ride. Okay, everyone gets one. I wait another week, no calls. I call back and ask about the helmet. They have forgotten to order my helmet yet again! Better yet, I am told the specific helmet I wanted is now discontinued, but there is a similar brand and model. Fine, I order that one. I ask the price difference. It's around five dollars more expensive. I make it very apparent that I'm trying to goad the employee into waving the five dollar additional fee from common courtesy, seeing as how they have forgotten about me on two separate occasions. Three weeks after I have "ordered" the helmet, I receive a call from Biowheels. I go to the store to pick up the helmet and I make my displeasure known. I receive a very weak apology, no discount, no statement from the manager about the unprofessional way it was handled. It's very apparent this place has enough customers and they don't need me to return. I will be telling everyone I know that they should not use this bike store. You can mess up, we are all human, but own up to it. Offer something to show you actually care about the inconvenience. I would have been fine with waiving the additional cost between the two helmets, even 10% off. Heck, I would have enjoyed a genuine apology. I missed some great riding weather waiting for that helmet. read more