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    Trek Bicycle Cincinnati Blue Ash

    4.0 (25 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

    Services - Trek Bicycle Cincinnati Blue Ash

    Bike repair and maintenance

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    Bolt head snapped off, roughed up paint in the frame, ruined threads. I will have to get the frame rethreaded.

    I bought a bike over the phone, and then drove to pick it up on 7/13/2021. This was my first "nice" bike I have ever bought, so I had high hopes. The store was very clean and nice, and the employees were very helpful. I ended up getting a water bottle cage and a kickstand put on the bike (it oddly enough took around 20 minutes to put both simple items on). Everything seemed great until I brought it home (2 hours away, I had to travel in order to find a bike in stock due to the bike shortages) and started using the kickstand. It was very wobbly, and did not seem to be put on securely. I took a closer look and one of the bolt heads was broken off, so it was just the threads. The other bolt would not tighten anymore, even though it was clearly loose. I removed the bolt (with the head) and took the kickstand off. The threads in the frame were severely cross threaded, as the employee who put the kickstand on was careless. He cross threaded BOTH bolts into the aluminum frame, broke the bolt head off of one bolt, and sent it home with me like nothing happened. This was just one bad experience with one employee's work, so I am not judging the store by this person's mistakes. The manager who helped me with a different concern was very nice and even helped me find the best method to transport the bike home. I WOULD recommend this bike shop to people. However, if you are getting simple bike work done, watch the person doing it to make sure they don't ruin the threads on the frame. I am going to go to a closer bike shop to get this repaired after I call the Trek Bicycle Store in Blue Ash, OH to inform them of this issue. Again, I did like the customer service and store in general, just not this specific person's work on my brand new bike.

    Big shout out to Mike at Trek Blue Ash for locating and outfitting my 2017 Emonda SL 7. Mike went above and beyond to find this sweet ride and then made me a sweet deal. Putting my current PR's on notice. Yer going down!!

    look how WONDERFUL my Surly Big Dummy Looks! Thank you LEON from Trek Blue Ash

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    2 years ago

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    1 year ago

    What a great bike shop. All brands are of great quality. Staff if friendly and helpful.

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    2 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    14 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    6 years ago

    Great service! Bike was ready well ahead of schedule! And I appreciate the great customer service!! Will bring my bikes here all the time!

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    6 years ago

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    10 years ago

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    11 years ago

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    10 years ago

    I highly recommend this store. I ordered a few things online and I received them quickly and correct.

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    12 years ago

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    Review Highlights - Trek Bicycle Cincinnati Blue Ash

    He was a good listener, answering all of our questions, and worked towards a solution for my new e-bike & bike rack.

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    DICK'S Sporting Goods - Dicks in Kenwood

    DICK'S Sporting Goods

    (22 reviews)

    $$

    Have you been to Dicks on Montgomery lately? I'm sure you have as you're all runners out there...I…read moresee ya. Lol Well yesterday the hubby and I stopped in. For many seasons I've been wanting a particular shoe. Not just any shoe-the most comfortable shoe to walk in. And let me just say...it's been elusive to me. Not all of you though because I see ya wearing them and I always say, "Hey! Where did you buy your Hokas around here?? I've been everywhere!" (Obviously I haven't but in my mind I have since I have a nice supply of other brands that didn't make the cut in my closet on my hunt for this brand, lol. Call me a collector.) Before I get to the point-I promise I will, let me just say it's been a couple years since I've been in this Dicks. But last time I was, they didn't have any Hokas, and they had a walking track around their shoes area. After doing a Google search as I was out and about, the hubby was tired of hearing how my feet hurt and starting looking for shoes stores so I thought I should participate. The search kept saying only 3 stores carried them and two of them were in KY. One e of those was Dicks. So we decided to drive to our local one. The point: (Told ya I'd get here ) Making my way to the back of the very clean and organized store, the heavens parted and I heard angels singing-it was really a baby crying but I snapped to reality rubbing my eyes in disbelief at what I was seeing! Hokas!! And not just a few pairs-a whole designated section of them! I promptly shoved my hubby and the crying baby out of the way, calm down this is all mental lol, and made my first pick. Scanned the shoe's barcode in a scanner, and out popped a young man almost instantaneously to serve me. Was it meant to be? Ohh yes. The comfort, the immediate relief on my feet! I was being propelled forward to walk as if these babies were one with body. I boxed them up. Said yes to the shoe. The hubby said aren't you going to try on others? I said, "I found the truth. There is no other. Now go pick yourself out a pair." Lol He did. And he tried on two just because he likes to overachieve. But he settled on the first pair he tried on which, by the way, was the same model as mine only mine are cooler looking. He found the truth too. And the prices were comparable to what's out there so I was happy! Do you want the same experience? Do your feet hurt in your other expensive gym shoes?? Dicks on Montgomery Rd has it. Don't walk-run, but only after you visit Dicks. *Disclaimer: No actual baby was harmed in the writing of this review.

    Okay experience we got to the cleat section to get me cleats for baseball. And we waited so long,…read moretheir were two people working and a lot of customers we had to sit around for a while. Then they told us the shoes I wanted they didn't have two times and had to wait even longer. Some really crappy service. We didcied to look in the app and we saw the shoes and finally we we got directions on what to do. We did it we got the shoes finally. Final review 2 stars, still go to dicks it's just my experience.

    Athleta

    Athleta

    (6 reviews)

    $$$

    I've been shopping more often at Athlete with the holidays coming up, but I ended up buying more…read morethings for me than others! They've been having great sales! Both my sister and I bought the same jacket for a great price. I saw online that they had my size in-store and went to check it out. The salespeople were so nice (which can be challenging this time of year!) and helpful. I also like the reusable shopping bags they use. So environmentally friendly!

    I wanted a nice browse around the store. I wanted to just look around and see if anything spoke to…read moreme. You know, a classic, shopping experience. What I received from the sales person, Marilyn, was a classic sales push to sign up for the credit card. She didn't hear me when I said, I'm just looking and feeling close to my daughter. She clipped the shirt I was holding out of my hand and started a dressing room. Then by the time I went to the dressing room it was full of clothing picked out for me (which would have been nice if I had asked for it. Or wanted it.) but most of Marylin's questions were all about the credit card that she wanted me to "load it up" to get points. It was thoroughly icky feeling. I had a pair of the Venice joggers in my hand as I did like the fabric and they were comfortable. But Marylin kept pushing the credit card and when I finally told her firmly that I already have a credit card that I like to use for points she dropped me like a hot potato at the register, which no one was even standing at. I was like, um...I'm ready to buy these pants I didn't come in for when I realized, now's the chance--get out! So I didn't buy anything and I felt totally happy to leave. The exact opposite of how I felt when my feet had first entered. Sad day for sales. And really hope not everyone gets begged to sign up for a credit card.

    lululemon athletica - Lighter support bra. Awkward pose, I was trying to show the back detail! They almost always have adorable straps.

    lululemon athletica

    (17 reviews)

    $$$

    Though I like the new location at the mall, the sales staff has much to be desired :o( . I was…read moreshopping for leggings as a gift and am unfamiliar with the different materials. The young woman who was helping me gave her recommendations, but when I asked about the different fabrics she couldn't give me the reasoning behind them. Shouldn't a salesperson know the purpose for the different fabrics?? I've also been to this location and tried clothing on. No one checked in on me to see if I needed a different size. The sales people here seem more interested in talking amongst themselves than helping the customers. Like other reviewers have mentioned, the sales people seem snobby and aloof. I do like the quality of the merchandise though, but I probably will order on-line if I can.

    I love Lululemon's clothing. I work at a cycle studio, so I work (and basically live) in their…read moreclothes. And that isn't the issue at all. Their clothing is 100% worth the splurge. But, unfortunately, the staff and customer service is horrendous. Every time I walk into this location, the staff is rude and condescending. I'm not sure if it's because they believe that working at Lululemon makes they perfect, but they certainly have that attitude. I've had male employees say things about my body that made me uncomfortable at this location. I brought it up with the manager and all she had to say was that "None of her employees would do that". It's very unfortunate. Save yourself the stress and shop online or go to the Hyde Park location. P.S. if you happen to be a fitness instructor looking for a discount, be prepared to be interrogated by an employee every time you wish to use it.

    Trek Bicycle Cincinnati Blue Ash - bikes - Updated May 2026

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