1. Montgomery Cyclery

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    Erlanger, KY

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    Montgomery Cyclery

    2.9 (15 reviews)
    Closed • 10:00 am - 6:00 pm
    Updated over 3 months ago

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    4 months ago

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    2 years ago

    They are very helpful and knowledgeable about bikes and I would fully recommend them, even for service for a bike you didn't buy there

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    6 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - Montgomery Cyclery

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    Trek Bicycle Fort Wright - Trek Bicycle Fort Wright

    Trek Bicycle Fort Wright

    (13 reviews)

    I've bought all my family bikes at this store. The reasons I keep going back are bikes are great…read moreand service is phenomenal! Micah, the store manager, leads a friendly, knowledgeable well trained staff. They not only help find the best fit bike for each customer but also help with its ongoing care, maintenance, accessories and everything else. They are not commission based. Their focus is solely on helping customers!

    I am NOT someone who leaves bad reviews. In fact, I almost never do. But this experience was so…read moreunbelievably unacceptable that people deserve to know before spending their hard-earned money here. We paid OVER $300 to have our bike hubs and wheels professionally laced and assembled by this shop a few years ago. The bike has barely been touched since and is still essentially BRAND NEW. When we finally went to use it, we discovered the work was an absolute hack job. We took it to another bike shop, and they took ONE LOOK at it and told us the work was horrible and beyond what they were comfortable repairing. They told us to take it back to Trek because, considering what we paid, the original work should have been done properly. And here's what makes this even worse: WE CALLED THIS STORE MULTIPLE TIMES BEFORE BRINGING THE BIKE IN. We explained the situation and were told, "Sure, no problem. We'll fix it." Then we arrive and suddenly we're told they can't do anything because too much time has passed and we'd have to PAY AGAIN. We received unacceptable work. And when we came back with the problem, we were essentially told, "Too bad, pay us again." Absolutely PATHETIC. DO NOT WASTE YOUR MONEY HERE. Take your bike somewhere that actually values its customers and stands behind the work they charge hundreds of dollars to perform.

    Element Cycles

    Element Cycles

    (4 reviews)

    Hyde Park

    I feel like I need to preface this entry with saying that Brett Hungerford, the owner of Element…read moreCycles, is a friend/client of mine. That being said, we didn't become friends until I visited his shop for the first time and was blown away by the amazing difference in this bike shop. I've been a cyclist & triathlete for about 6-7 years and have always been disappointed at the shitty, egotistical service/attitude of the bike shops around town. Okay, I may be someone who can't afford the best bike (and a woman at that!) but I'm an athlete and more importantly a customer so give some respect already. Brett's service & attitude is totally different. He cares about what you need, not about selling you something. If fact, he prides himself on helping you find whatever you need even if it's not at his shop. He is also interested in making the city a better bike community and not just for the elite cyclist. He and his wife, Kristen put their hearts into this business. The shop is clean & chic. The prices are competitive and he has is certified in retul fitting (http://www.retul.com/) which is sweet. Hands down best bike shop in town.

    I thought I had reviewed Element here, but I guess I did not. I am a moderate cyclist ~ I mostly…read moreride on the weekends, on bike trails (ie I don't commute, ride in the road, or cycle that fast - it's strictly a hobby.) Therefore, I'll likely never *need* one of the beautiful high end bikes Element sells. But, last summer, my big-box retail store-purchased Schwinn kept losing air in the back tire, and the brakes seemed wonky. Knowing avid cyclists who swear by this place, I took my bike in, hoping not to be told to get that POS out of the shop. My experience couldn't have been better! The staff held the door open for me, asked lots of questions about what problems I was experiencing, and went over what they were going to do. Two days later, my bike was ready to be picked up. The repairs were incredibly reasonable - only a little bit more than the cost of a new inner tube at the big box store. The owner was there when I picked my bike up, and he explained everything he checked and fixed, asked if I needed help getting my bike out of the store/racked onto my vehicle, and thanked me for coming in. Net, if my Schwinn has any more issues, I'll be back. And if I ever decide to get a fancy bike, this is where I will go!

    Montgomery Cyclery - bikes - Updated October 2026

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