I was looking for Cincinnati Cyclones shirts. Ashley helped me today and I appreciate her…read moreassistance! She went the extra mile to see if a smaller size was available. She was friendly and helpful! Thank you Ashley!

So, I get spam emails at work non-stop. When I purchased a significant amount of product from Rally…read moreHouse, the cashier insisted that I give her my email. She assured me that there would be no chance that I would get spam email and that my email was only needed for the receipt. I asked her several times if I was going to be put on an email list. SHe assured me that, under no uncertain terms, would I get spam or junk email from Rally House. The very next day, I started getting spam emails from them. Including this one that I am responding to asking for a review. This level of deceit set the tone for my experience with this company. While they mught say that all i have to do is unsubscribe or block their email, the damage is done with the very first lie. Now their dishonesty is requiring me to take action to un-do their action to put me on their list. A very dishonest company.

Equipment for hiking, biking, paddle boading, kayaking. Huge selection for hiking and running…read moreshoes and other things for that. All kinds of backpacks. Some swimsuit and gear for various weather conditions. We were considering an Iceland trip and would need some layers for cold wet conditions. They have a large selection, but the prices are high. There are some clearance items. Lots of very fit people come here. Might be good idea to get a job here to meet someone if your single and ready to mingle.

Long time REI fan and customer. Years of backpacking experience and AT thru hiker. Got most of my…read moregear from REI. So it disappoints me to write this review about how much rei as a company has fallen. You used to be able to find high quality wool/merino wool items on most racks, actually sustainable brands, and gear that isn't plastic junk. I used to also be able to easily find an employee who is an experienced backpacker/cyclist/whatever. Now when I go to REI I can't find a single piece of quality clothing or gear, it's all plastic junk. On top of that none of the employees know a thing about backpacking. They're all the pretend granola outdoorsy larper types who have never dug a cathole in their entire lives. So I would strongly advise anyone serious about outdoor gear to buy from small businesses in the area, and join me in avoiding a company that has abandoned the people who made them great.

Staff was very helpful. Got everything g we needed and some. Definitely will need back again.read more

Always a great place to get our gameday gear. Staff is helpful and friendly. There's never been a…read moretime where we couldn't find what we needed in the store.

Went in the store and was immediately greeted and asked how they could help.. no high pressure…read moresales.. not know it all employees.. knew what I wanted, they re gripped the irons I purchased quickly. The sales associate helped me find additional rebates and deals for my $1000 purchase. Great experience!

I have been taking golf lessons from the pro there. His name is Blake Garmin. I am 74 years old,…read moreBlake is not only a good player but he is a Great Teacher of the game and a Great person. I used to play golf a lot but I went around 15 years without playing. Last year I got back in the game and struggled. I decided to take some lessons before I went out this year. I had been taking lessons from Blake for about 6 weeks, once a week. He is very knowledgeable, has great patience and very good explaining so I understood it. First time out this year I shot 41 for 9 holes. I had not shot that good for 40 years. I HIGHLY recommend this man if you need lessons, a tuneup, or anything you need. IT does not matter what age you are,just starting or been playing for years. THIS GUY REALLY KNOWS HIS STUFF. you want be disappointed! He is worth every penny you pay.

Superb service! Great knowledge and very helpful…read more Purchased a treadmill and weight system, explained all the ins and outs to the products.

Customer service is terrible. Over promised complete delivery of my home gym. It took BBB…read moreComplaint to get that resolved. Called to inquire about additions to my gym was promised a call back. Never happened. Had to make a second call. It fell off someones desk was the explanation Not sure how they remain in business

The Golf Exchange in Florence has been my main golf store for 15+ years. It is always a fun…read moreexperience. Greg Cooper is so knowledgeable and helpful. He has helped to select the right clubs for my wife and me on a number of occasions, and the fitting process is outstanding. Ben is also knowledgeable and helpful. They handle all my golf needs. An example of many was recently needed replacement spikes. They said the supplier was having issues and had not delivered their order and it would be a week. I came back a week later and they still had not received the spikes from the supplier. The owner, Jason overheard the conversation and asked me to wait a minute. A few minutes later he came back with enough loose spikes to handle my shoes. He put them in and did not charge me. That's the customer service I always get from this store.

The assistant manager Rob, was amazing in helping us find my brother his first set of new clubs!…read moreThe selection's were amazing and his suggestions helped us find exactly what we wanted!! We truly appreciate and value Rob's help and expertise with helping us out today!

Very helpful sales people from the front door and throughout the store . Products were reasonably…read morepriced . Great deals . Great service.

Ordered a Suppressor*******(That was complete with factory thread adapter in a sealed product that…read morevoids the warranty if removed according to the manufacturer)***** and did all of my paperwork etc last Saturday. I got my approval a few days later, so I stopped into the shop to pick it up on 9-11 at 4pm. Waited until 430pm until I was actually helped. Salesman I believe his name is Scott helped me. He took my ID and proceeded to get my item. He returns with my item that was in a ripped-up box sleeve that wasn't like that prior to doing my paperwork. We start the transfer paperwork and open the box. ************Someone did the switcharoo on my FFL item that was registered to me per the ATF. This suppressor had a different serial number and was in my box that had the correct serial number. Salesman proceeds to go look for the item and thought it was in the other box which it was not. Thirty minutes pass and we locate my Suppressor which was in the display case. Upon handing me my item I noticed it was missing something(Thread adapter). I inform the sales guy and we compare the one that wasn't mine to mine. It was factory condition and had the factory adapter. The salesman mentioned that in the past two employees got fired for giving two different customers wrong FFL items. Salesman goes and shows is manager while I am waiting, I hear a metal clang in the back room. Then a few minutes later the manager at the gun counter I think his name is Rick(tall young guy, with long hair) comes out holding the one that wasn't mine and mine. He claimed that they were the exact same and mine was as it was from the factory. I disagreed and had him pull a fresh one from the case (Factory condition with factory thread adapter in it). I told him that's how mine was supposed to be and it wasn't. After some arguing he said that he would include a free adapter with it. *******(Someone in your gun department without my knowledge disassembled my paid for product which is a breach of contract)****** I was reluctant to take the offer and the sales manager pressured me into it saying it was already assigned to me and I had to take it. I told him we could just cancel it and he could refund my money. The salesman mentioned that in the past two employees got fired for giving two different customers wrong FFL items. He assured me that the item was not missing anything, so I took it home. I return the next morning with my item because I was unsure that if it was compromised or not and wanted to just return it. I read on the manufacturer's website that if any suppressor has any alterations, they will not warranty it. An aftermarket thread adapter inside a sealed suppressor that the manufacturer says per the manual owner is not to remove any part of the product for any type of cleaning. I arrived at 9am and asked for the manager, which did not disclose his name, and he came out heated as at first. I explained the whole situation to him, and he proceeds to try to tell me that it is factory and that they are all like that. He pulls three out of the case and shows me.(They are all three missing the thread adapters. These employees are illegally modifying suppressors and selling them to people by removing the thread adapter) I had him pull one from the bottom shelf and guess what it had the factory thread adapter which mine was missing. I told him that I do not feel comfortable even attempting to shoot a gun with my product because it could cause bodily harm if it is missing anything else. We had a heated argument, and he acted like I didn't know anything about suppressors. He pulls a completely different suppressor out and tells me mine and that one is different. I know that because his is a different caliber and model than mine. We argue again, because I told him I want my money back or would even accept store credit. He said no because I took the item last night which was like 15 hours prior under the assumption I had to per the previous management. We argue some more and he retrieves my item and paperwork from the back where he took them to. I show him the owner's manual stating the warranty will be voided per and modifying of the product. He disagreed and said it wasn't for my suppressor, so I scrolled up and showed him my model. He pushes my stuff to me and aggressively says "You have to take it up with corporate". I apologized to him for the issue and expressed my concerns. Told him I know it's not his fault but someone there did something to my product.

The love each and every woman has for this store takes all the space in our hearts. My boyfriend…read moresurprised me and took me there for a mini shopping spree! I literally jumped off both feet when I saw where we were heading. Bring on the soft, buttery, feels like your naked leggings. I was here for it! I had previously bought a pair quickly awhile back and I got one that was too big (I would size down in leggings!) and had been talking about getting a pair that fit better. The staff here define the definition of customer service. They helped me choose what I was looking for, took my items to the fitting room and had it marked with my name. Talk about going out of the way for the customer and spicing it up with some personalization! I think it's common that we all just naturally love to see our name, am I wrong? I went and was greeted with the sweet fitting room assignee. She was great and checked in with me multiple times (and others) while fitting my clothes. I asked about the notorious belt bags and she snagged me one in black! I was shining as bright as some of the colors the store offers in items. I was beyond excited and did a little happy dance on the way to checkout. What a fun surprise - send this review to your significant other as a " subtle hint" .. you're welcome!

The Hyde Park lululemon location is beautiful. The store is bright, inviting, and has a great…read morelayout that makes it easy to shop. Unfortunately, the service didn't match the brand experience I've come to expect. During my visit, there were very few shoppers in the store, while several employees were gathered at the front. I wasn't greeted when I entered, no one checked in to see if I needed assistance, and I wasn't offered help with a fitting room or sizing. I also noticed that many merchandise displays looked picked over, and there was visible dirt and debris on the floors. With the store being relatively quiet and multiple team members available, I expected more attention to both customer engagement and overall presentation. I know lululemon is known for exceptional hospitality and creating an elevated shopping experience, which is why this visit was disappointing. The store has great potential, and I hope future visits better reflect the level of service and attention to detail that the brand is known for.