Horrible customer service. Had to ask to get help in mens shoes. Young guy was lazy and you could…read moretell wanted to offer no help.

Unfortunately there aren't a lot of options in Cincinnati. They own Golf Galaxy. I go there…read moremostly for golf equipment now. In the past I had purchased baseball, basketball, soccer, equipment from there. I also have purchased camping stuff from them. Prices are not cheap but not outrageous either. They will match on-line and brick and mortar competitors. Prices often are different between their store and website. If you want to try out clubs go to Golf Galaxy. I miss the Eastgate location that closed. You rarely find qualified golf employees here. Look out for Maxfli (their store brand) items. Very hard to price-match. Coupons in the Entertainment book and in the mail.

I needed to return/exchange an online order. Staff were all very friendly and helpful. The return…read moreprocess was more complicated than expected. However, that was no fault of the store staff. Manager Lori was so patient and kind throughout. Because the process was taking so long, she kindly took down my phone number so I could return to work on time. She called me within the hour to report that, with assistance of their customer service, she was able to get my replacement item ordered for me after returning the original purchase. I would definitely shop this store again!

I would give RallyHouse 5 stars. BUT, I can't do it - lack of instituting a Rewards program. I…read morespend at least $1K one thousand dollars here because of their selection. It'd be nice to get a discount for my commitment. Staff is always very helpful and friendly. Great selection for Flyers, Bengals, Buckeyes and Wildcats. Might be a great place to work too! Bengals Pro Shop gives me 15% off as a Season Ticket holder, Fanatics and Foco allow me to earn points for real money off future orders. Come On Rally House!! I'm in your corner!!

Our shopping experience was excellent. The sales associate listened to our concerns and needs and…read morefound exactly the right type of shoes that we needed . I highly recommend getting your running/walking shoes from this business. Service was absolutely outstanding.

I came into this store with every intention of walking in, pointing to a shoe, being like "I'll…read moretake this in a size 9" and walking out. It was clear as soon as I walked in that this was not THAT KIND of establishment. It's not enough for you to think you know what you want, they want to make sure you buy what you, your body, your legs and feet NEED. Christine, the sales person, was very intentional and methodical. She measured my feet, even though I knew my size, she checked my arches, she watched me walk, looks at my steps, and how my ankles and feet moved and asked why I was in the market for new shoes. Then she selected what she thought I needed based on my needs and my build. In the end I tried on seven pairs of shoes. I walked out with the shoe I wanted but not because I wanted it, because I knew they were the right shoe for me. Christine was unrushed, patient, knowledgeable and genuinely interested in making sure i had the RIGHT SHOE. I've worn them every day since I bought them two days ago and my walking routine has improved so much! I also ended up buying sunnies, anti friction balm and a foot massager. After her great service just buying a pair of shoes did not feel like enough!

This place is a really great driving range and bar. The prices are really comparable to all of the…read moreturf driving ranges in the area but it's actually a grass driving range which makes it even better. They also have a nice putting green near the front that is really well maintained and great to practice on. Inside they have a wide variety of clubs to let you borrow from, they are older clubs but at least it is something. My only complaint is on purchases under $10 it has to be a cash purchase only, no card, so that sucks when you want a drink but only have a card on you. All in all, this is a really nice driving range in the area that I totally would recommend.

Not a bad driving range. Buckets of balls are decently priced and it isn't very crowded. Also,…read morebecause they don't use the mats like at other ranges, you can practice actually hitting off real grass. The is a bar inside which is good to grab a quick drink after hitting a whole bucket but we definitely be filled with regulars. Just remember to have cash as they don't take cards and to bring your tees. One downside, every time I go I get eaten alive by bugs!

Truly exceptional golf experience! We played Friday based on my boss's recommendation. As soon…read moreas we parked, a friendly gentleman drove to us and gave us his golf cart. We gave him our tee time, went inside, and checked in with another friendly gentleman. We were early, and they had an opening available, so they offered it to us. The starter was exactly what a starter should be. . . . He explained basic course rules, gave tips, and offered expectations/reminders about fixing ball marks, pin placement, repairing divots with sand, pace of play, etc., which I appreciate. I wish all courses were better at this. A few holes into the round, another friendly gentleman drove by and offered cold water. At the turn, yet another friendly gentleman in the snack shop made a sandwich and a burger very efficiently. A friendly marshal pointed out two wayward tee shots near the end, and I complimented him on the entire staff being so friendly. He said the Head Pro would love to hear that. We finished, went inside, and had a pleasant conversation with the Head Pro. Oh, and by the way, the course itself was fantastic! The layout was challenging, but fair. The conditions were outstanding! Even the sand bunkers were in good shape and raked, which hasn't been the case at quite a few Cincy courses. The Superintendent definitely knows what he's doing! Virtually everything about this experience was awesome! We can't wait to go back!

I went in tonight looking for a pair of cleats and melody was super helpful and very nice. I really…read moreappreciated her help on finding a good pair of cleats for a great price. Thanks, Melody

Absolutely blown away with the customer service we received from Stacy on 09/09. She could have…read moregrabbed some cleats and walked off to take care of other things. Instead, she took almost an hour out of her day to ensure my daughter received the perfect cleats for her feet. The level of passion that she has for her job and for helping players find the exact tools they need reminded me of going shopping for camping gear with my dad as a kid, and the kind gentlemen that would gladly and enthusiastically talk to you for hours about every item on the shelf (and a few more that aren't). My dad used to take me there as a kid in the 90's, and I will gladly continue to drive past the big box store to get to Soccer Village precisely because you will never find this level of care and product knowledge anywhere else. Thank you and keep up the great work!

These guys really need help. They're barely ever open and they don't have very many parts at all…read morefor BMX or larger tube tires. I called about maintenance and repairs just needed a simple brake line ran and a chain put on for my bicycle and they said that I need to drop it off right away and they will look at it in four weeks and let me know. Why would anyone say that? I would never. Anyway I went downtown on Sunday and got it put on for 10 bucks in 20 minutes while I waited. These people I don't even know if they're going out of business or what you can't even get in there anymore the doors are all locked and everything bunch of construction

I took my granddaughters bicycle to this shop for them to look at the back tire and install…read moretraining wheels that I supplied them. They took three weeks to even start the project and I'm not sure that would have happened if we had not called them daily to check on the status. We picked up the bike and by the time we got it home the back tire was totally flat. Contacted them and they told us that we could bring it back and they would install a new intertube for another $10. This is after they charged us $76.00 to not fix it the first time (at least twice as much as they should have charged). Total sham - do not use this facility. i will also fill out a camplaint on the BBB website.

Go to Hibbets and skip the big chains like dicks. Price is awesome and the selection is even…read morebetter. The staff is veey professional and helpful as well. Highly recommended for shoes and apparel!