Horrible customer service. Had to ask to get help in mens shoes. Young guy was lazy and you could tell wanted to offer no help.

Unfortunately there aren't a lot of options in Cincinnati. They own Golf Galaxy. I go there mostly for golf equipment now. In the past I had purchased baseball, basketball, soccer, equipment from there. I also have purchased camping stuff from them. Prices are not cheap but not outrageous either. They will match on-line and brick and mortar competitors. Prices often are different between their store and website. If you want to try out clubs go to Golf Galaxy. I miss the Eastgate location that closed. You rarely find qualified golf employees here. Look out for Maxfli (their store brand) items. Very hard to price-match. Coupons in the Entertainment book and in the mail. read more

I do admit, when it comes to sporting goods, my go to is Play It Again Sports. Unfortunately there are some items that are hard to find there. In those cases I turn to places like Dick's Sporting Goods. Prices are generally higher at Dick's. The trade off is they have something for all sports. We did not see a single employee on the floor. Not sure who would have helped me if I decided to purchase a kayak. They would not be easily removed from the displays without knocking things down. My main reason for coming in was to see some of the products from their website in person. Some of those items were more in store than on their own website. Dick's has goods for more than the sports offered in schools. Dick's has a fairly large selection of Yeit products. They also have items for camping, fishing, golfing and daily wear. The North Face and Columbia are included in clothing available. A decent selection of sneakers are also available. read more

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This is a decent location of Dick's sporting goods. It is fairly large, well organized, and clean. It has a good selection across many deparments such as outdoor, shoes, golf, water sports, and much more depending on the season. There isn't an over abundance of staff, but if you can find someone they are always willing to help. I came here kayak shopping with a friend. We found some help in the hunting department. The staff member was more than helpful and had some good knowledge of kayaks. He gladly took down several for her to try out. While she did I asked some questions which he was happy to answer. I recommend keeping an eye out for sales here, as prices arent always comparable otherwise. I do believe they still have a price match policy, but as those are always changing, double check. They do not sell low quality items here, they are more high end brand names such as Yeti, Northface, addidas, under armour and more. read more

Received coupon in mail for free sleeve of Taylor Made golf balls. Went to golf section in store and was immediately told by associate that they don't have them and never will have them. When I inquired about the flyer I was told to call corporate. I cracked a joke about calling the Attorney General ( it was a joke) and the associate really escalated his attitude and was rude. Was told that most stores never received the golf balls. The " coupon" was only to bring people in. He gave me a customer service number to call and complain. In my opinion this is fraudulent advertising and the combative sales person only added to the frustration. read more

I appreciated the prompt greeting upon entering the location. I was there to make a return, but would return to this location based on the great customer service. This location also followed sanitary guidelines and masks during Covid. read more

Another soul sucking demeaning experience at this store. Clerks know nothing about stock, spent over $500 only to have rude clerk object when I asked to examine the receipt telling me to hurry up and move on. This is my teenagers last year in school; with any luck at all I'll never have to set foot in this place again read more

I normally like DSG. But today at end of day, I went in to buy get replacement spikes for my golf shoes. I wore in my shoes to make very sure I got the right spikes. I took the spikes bag and my shoes to the guy in golf section. He said I was good to go. Even offered a tip if I struggled getting the old spikes removed. I get home, remove all spikes, and I have the wrong replacement spikes. I'm leaving town tomorrow to play golf, and now I need to race over to Dick's in morning to exchange the spikes. More than a little bit irritated. read more

The customer service here has declined. We came in to purchase volleyball shoes for our daughter and waited approximately 10 minutes for one of the horseplaying teenagers to acknowledge us. One of them finally comes over and lets us know they don't have the size in stock, then walks away. We then select another pair, but this time, track an employee down. Same result, not in stock. No help otherwise. OFF WE GOOOO! read more

Way over priced! Selection is very poor. Service? Well good luck finding anyone that works there. I have bought some things in the past and had to opt in for a customer service card for some possible discounts down the road which never happened. After you make a selection be ready to stand in a long line for a while. I will not be going back. read more

You'll find anything sports-related you could ever need inside the doors of Dick's Sporting Goods. We were shopping for a father's day gift and found exactly what we were looking for. The staff was a little distant, focused more on stocking product than on the many customers in the store. The only caution is that you need to watch the prices. For example- practice tennis balls (14 in a mesh bag) were twice what they cost at the local Target store. If you are a golfer there is a Golf Galaxy within a mile that you can use for price-checking. Overall a very good experience at Dick's, we'll be back. read more

Talk about shitty service in hunting. I called here before coming 30 min drive and they said they had a ton of crossbows. None of the displays were a good value. Amazon had an equivalent Barnett for 150 less. I asked if this is all they had and got a really snarky comment from the associate. 'Oh I have no idea whys out. We may have more we may not. We've been to busy to worry about what's on display'. Really? I was about to drop 700 bucks in your store but not with that attitude. I'll buy from Amazon even though it means I miss the rest of opening season. read more

Price on tag does not always match price at register. Coupons have too many restrictions and usually can't be used. Poor selection for such a big store. I drive an extra 20 mins just to avoid this one location. Very rude employees and manager is never available. read more

Dick's in Eastgate is a ripoff! 200% markup on clothing and footwear products. The tags are not properly marked on a few different occasions. I am now finished all together with this outfit due to baseball gear this season. read more

Good selection of sporting equipment but not enough outdoor sporting goods. The ammo department is shameful and they do not sell handguns (only long guns). They have improved their fishing dept and they carry a good selection of rifles and shotguns. Again I just can't get over the ammo selection. On a positive note the customers service is very good and everyone is very friendly at this location. The only reason I'm only giving 3 stars is....you guessed it....no selection of ammo. ;) read more

Did a buy online pick up in store and they made me wait 35 minutes. The manager didn't seem to care what a huge inconvenience this was. I asked for a call back about my experience from 2 different avenues and didn't receive anything. I would stay away if I could, but I am unable to locate certain items elsewhere. I did try the BOPIS process again for a small item and was in and out in under 4 minutes. The workers were not very helpful or friendly, but I've not really needed their assistance for much and I'm not friendly either so it is a wash. I would probably just go in get my things from now on unless I have an extra hour to kill. read more