Even though they are a bit pricey, remember that they carry higher QUALITY supplies. I love…read moreBenchmark! They must train their employees - very knowledgeable when looking for backpacking gear. I also shop there when I am having trouble locating something. They have a huge selection for a small store and the customer service is stellar especially compared to Sun and Ski. They are also located somewhere EASY to access. Plenty of parking, safe access coming in and going out, Definitely a hidden gem in the big city! I think I am changing my 4 to a 5, for the same reasons I gave NO in Milford a 5: I am giving them five stars for their customer service and the quality of the products we purchased. I would additionally award them five stars for their store appearance and the manner in which it was maintained.

Great selection of outdoor gear, tents, holiday gifts, etc. I've bought all I need for my…read morebackpacking trips and found gifts for the holidays for family. Staff was kind and the store seems to be ran much better these days than before. Definitely will be back!!

Love this place! They carry expensive high-quality outdoor brands. The employees are always…read morefriendly, and they even host fun outdoor events around Cincinnati from time to time. They have a great selection of Patagonia and KÜHL clothing, including hiking shirts, sun shirts, and hiking dresses. You'll also find hiking shoes, socks, backpacks, water bottles, hydration reservoirs, sunglasses, books, stickers, beach towels, hammocks, board games, camping cookware, propane for camp stoves, camp chairs (including a rocking camping chair!), mugs, dog accessories, and even kayaks. Whether you're gearing up for a day hike or a camping trip, it's a fun store to browse and easy to spend a lot of time in. I enjoy supporting a local business while stocking up on camping supplies!

Wide range of outdoor gear and supplies. Super friendly and engaging staff! I will definitely be…read moreback to explore more! They have everything you need to accompany you in the wild. For both utility and aesthetic comfort. I purchased a pair of sunski glasses and a super cute and cozy Patagonia pullover. Definitely recommend stopping in to see their diverse selection. Will be back soon!

I greatly appreciate my backpack. I frequently receive compliments regarding it, particularly about…read morethe patches, my name, and other features. It is helpful in maintaining my organization.

eridian pants are awesome, but rip easy. 5.11 caught my attention because of the guarantee to…read morereplace anything that rips along the seams. The first pair, the guy at this location told me just to grab a replacement, which made me spend a few hundred on shirts because of good business practices. This time, the guy refused to honor the guarantee on the pair included in the picture. Claiming normal ware and tear on the back of the jeans clearly on the middle inseam! I told him after a year goes by, I'll stop bringing them back in. Already ordered replacement ridge pants that hopefully hold up better (not as light as Meridian unfortunately). I'm not looking for handouts, but want to get my money out of them so it's not a complete waste (I have all the colors). Now I've lost a lot of confidence in the company as a whole. I have a lot of their clothing, backpacks, and accessories. Before, I was assured that the quality is so good that they'll stand behind it. Now that they're not, the quality must be causing them too many problems to keep up with that assurance. Third picture is the size of pants compared to fresh order made a month ago. I haven't added on in size which would be a meaningful denial as well. He just kept repeating the same thing like one of my toddlers. Just doing what he's told is my guess.

I was on the hunt for a Barbour hood since we were in Scotland. Home and called Orvis. They had it…read moreand held it. Went later today to pick it up. Most fantastic service! Thank you! Tons of beautiful items that will definitely be on my wish list.

Service makes all the difference, and on top of that you also have a great product. I went in to…read morebuy a simple, Orvis Battenkill fly reel with the click and pawl, it's probably the least expensive reel they sell- and not once did they push another more pricey reel. Not only that but unlike other shops where I've been there was no attempt to sell me on a flyline. They did, however offer to load any fly line I had, even if I brought it back- they also asked if I needed any backing added to the reel- this was after I bought it. You can on online order all you want but coming in the shop beats everything in my book.

Have you been to Dicks on Montgomery lately? I'm sure you have as you're all runners out there...I…read moresee ya. Lol Well yesterday the hubby and I stopped in. For many seasons I've been wanting a particular shoe. Not just any shoe-the most comfortable shoe to walk in. And let me just say...it's been elusive to me. Not all of you though because I see ya wearing them and I always say, "Hey! Where did you buy your Hokas around here?? I've been everywhere!" (Obviously I haven't but in my mind I have since I have a nice supply of other brands that didn't make the cut in my closet on my hunt for this brand, lol. Call me a collector.) Before I get to the point-I promise I will, let me just say it's been a couple years since I've been in this Dicks. But last time I was, they didn't have any Hokas, and they had a walking track around their shoes area. After doing a Google search as I was out and about, the hubby was tired of hearing how my feet hurt and starting looking for shoes stores so I thought I should participate. The search kept saying only 3 stores carried them and two of them were in KY. One e of those was Dicks. So we decided to drive to our local one. The point: (Told ya I'd get here ) Making my way to the back of the very clean and organized store, the heavens parted and I heard angels singing-it was really a baby crying but I snapped to reality rubbing my eyes in disbelief at what I was seeing! Hokas!! And not just a few pairs-a whole designated section of them! I promptly shoved my hubby and the crying baby out of the way, calm down this is all mental lol, and made my first pick. Scanned the shoe's barcode in a scanner, and out popped a young man almost instantaneously to serve me. Was it meant to be? Ohh yes. The comfort, the immediate relief on my feet! I was being propelled forward to walk as if these babies were one with body. I boxed them up. Said yes to the shoe. The hubby said aren't you going to try on others? I said, "I found the truth. There is no other. Now go pick yourself out a pair." Lol He did. And he tried on two just because he likes to overachieve. But he settled on the first pair he tried on which, by the way, was the same model as mine only mine are cooler looking. He found the truth too. And the prices were comparable to what's out there so I was happy! Do you want the same experience? Do your feet hurt in your other expensive gym shoes?? Dicks on Montgomery Rd has it. Don't walk-run, but only after you visit Dicks. *Disclaimer: No actual baby was harmed in the writing of this review.

Okay experience we got to the cleat section to get me cleats for baseball. And we waited so long,…read moretheir were two people working and a lot of customers we had to sit around for a while. Then they told us the shoes I wanted they didn't have two times and had to wait even longer. Some really crappy service. We didcied to look in the app and we saw the shoes and finally we we got directions on what to do. We did it we got the shoes finally. Final review 2 stars, still go to dicks it's just my experience.

We make an annual trip to this Bass Pro to gather what we need for our spring fishing season. This…read moretrip usually involves some new clothes as well. My husband loves the pocket t-shirts and they have some really nice Redhead brand ones here, they are really quality material and last. We didn't need a lot of items on this last trip but we also found a nice dress shirt for him for some of our nicer meals out. We always take a look at the flicker shad lures to see if we need any for our walleye fishing in the spring. We also fish for crappie so we need hooks, bobbers, and jigs. We like to look at the new boats although not in the market for one right now. We will continue to go to this Bass Pro at the very least annually.

Stopped by to check out this new location and was fairly impressed. It is large and has a gorgeous…read morewaterfall out front that I wish was in my backyard! The inside feels like a log cabin! I was able to find some nice summery womens clothing not only for outdoor adventures, but also everyday wear! The prices were a little bit high, with no sales or coupons offered, but the stuff seems high quality. The staff was friendly and helpful. Overall the store seemed clean and well organized. Good selection in all of the departments.

update: I had a manager reach out and apologize for the communication issues and offered to make…read morethe situation right asap. If you have any issues, good luck trying to resolve it with someone in a timely manner. after repeated phone calls with no answer, and a recording telling me that emails will get a faster reply, I sent an email. No luck. after a couple of days of calling, I finally got through to someone, But the issue wasn't resolved. After quite some time went by, someone reached out via email and offered to help, however I never heard back from them either. Then at some point it got back to the marketing manager that I was unhappy and he called me. Unfortunately, he wasn't all that helpful and seemed to put it back on me and our club for any issue. he told me he would do some checking on things and get back to me, but that didn't happen either. Our prior in store experience wasn't much better. I wouldn't recommend them for anything. I truly hate that our club goes through them for uniforms. I can assure you that the high price you pay isn't for quality or customer service

Ordered online what I thought was a clearance price for sizes they had overstocked in their…read morewarehouse. Had to send an email because I accidentially selected the wrong size. Should have just double ordered because instead of doing the right thing and honoring the price, they insisted I had to pay more because of "Corporate Policy" and apologized because "They didn't want me to have this kind of experience." Well, I did, and I very much didn't have to. First and last order from them.

Vertical Drop is the go to spot for snow gear in Cincinnati. Good selection, great staff and nice…read moreservices. They did a fantastic job on a wax/tune for my board before whitefish, it was slick all week long. Prices can be steep but you would be paying the SAME price or more for the SAME PRODUCTS online. I dislike people hating on VT for having expensive prices... snow gear is expensive to begin with. Absolutely would recommend this place!

Helpful and easy. Prices were reasonable and we got out of there with everything we needed. We…read moreget a discount because bought last years leftovers.

great place for service. bike ride like new. They called you every time something would change with…read morethe initial cost before they proceeded. highly recommend this place to buy and get your bike tuned up

My wife has been looking for a new bicycle all covid year. Her's popped a tire in early spring so…read moreshe was riding mine until it finally experienced its old age and popped a tire. Found 1 on their website and visited but it was already sold. They recommended a woman's bike that has worked well. We just need to get about an inch cut off. The Salesperson was great with no pressure. He explained the warranty and service plans. He set it up with accessories while we waited. My wife was able to test in the parking lot. Our old bikes were originally bought from them over 25 years ago. I recommend them. They have many high-end bikes that go into the thousands for serious riders.