Great service from JIM McKEE at this store. He went way out of his way to answer any questions /…read moreconcerns I had. I just stopped in to kill some time before an appointment I had scheduled and got the best service I have ever had in any of there locations! Thanks Jim !

In 1948 Dick borrowed $300 from his Grandmother and opened a fishing tackle store. Today I walked…read moreinto Dick's Sporting Goods to buy a new tackle box. Guess what they discontinued carrying fishing tackle. How in the hell does a sporting goods store make that decision. Cabela's/ Bass Pro are going to love this. Idiots.

The staff went above and beyond to make us feel very special! Laura and Brian were amazing and…read moreprovided excellent customer service! Now I will be able to share Ohio with friends in California!

I needed a Reds shirt for Thursday's game and found what I was looking for. the staff was very…read morefriendly, helpful, and professional. thank you!

I attempted to buy a couple pairs of shoes online and was unable to complete the purchase because I…read morehad two gift cards. I contacted New Balance customer service and they encouraged me to go to the store to complete my purchase. I was able to walk in at opening time and talk with Nick. He was able to order my shoes and was out in 7 minutes. Wonderful customer service. Quick and easy. Lifelong New Balance customer who will continue to drive an hour from my home to get excellent service.... Thank you....

They will not take returns from an online sale even though the paperwork you receive clearly states…read moreyou can return them to a New Balance store.

Based on an in person visit to Rally House VoA, and their "Customer Service", I can safely say…read morenever place an order with this company, and if you can stand the store, maybe purchase in store. First experience in Rally House, and walking in was...overwhelming to say the least. Bombastic bombardment of color and quantity of items, I don't have sensory issues, but if you do, don't shop here! It was difficult to peruse the flimsy racks, items were constantly falling off. Seeked out assistance, and the employee acted as if I berated him and like he was hiding and didn't want to be found. Wasn't particularly helpful, especially when he gave me a "free shipping code" (since the item I sought was not in store) and the code didn't work. Originally, I offered to return to the store to place the order, since most stores give you free shipping if you order in store, but he just made up this code so he can go on his merry way. Cashier was awkward and made me slightly uncomfortable, even though I was friendly. I've worked retail before, so I always make the most effort to be understanding and kind. Fast forward a couple days, I ended up placing an order online. Cue several days later, and neither hide nor hair of a confirmation email, or tracking...yet the charged my card. Since their site does not provide an email, reached out to Customer Service via their Chat bubble. 20 minutes, no response from a representative...tried texting using their provided number. It took 1 HOUR 17 MINUTES total for them to respond to me! Having worked as a rep in a corporate office, I know my managers/bosses would never except that..wtf is going on over there?! They weren't even nice to deal with via text. TLDR: All in all, Rally House carries a plethora of sports items, but many are of poor quality and both the in store and online experience are NOT worth your time or hard-earned dollar.

As soon as I entered the store, a salesperson welcomed me. I asked a question about a product, and…read morehe showed me where it was located - instead of pointing or saying, "over there." The sales associate at the cash register was also very friendly and professional. Thank you for excellent customer service!

This location is always in stock and has things I need! From football equipment, to shoes, to bags,…read moresocks, and whatever else I need for the family. The staff are always helpful and the store is always clean. Probably my favorite Dicks store, always check emails and text for discounts and promotions.

It would be challenging to find a less helpful and less friendly staff for the shoe department. I…read moremean, these individuals have people walking out cause they are not helpful and are extremely unapproachable.

This location is super clean and organized. The staff is nice and they have some great shoe…read moreselections at great prices.

The young men Brandon who works there is so rude to my child . I was looking for shoes with my…read morefamily and my son was looking for shoes as well. The Brandon guy kept yelling at my son asking him what brings him in today , can I help you today , and kept approaching him . My son is only 12 so of course he didn't have money and me and my wife were going to buy his shoes . But long story short me and my family felt really uncomfortable, I hate to say it but even footlocker treated me and my family better . Probably will never go back there again

I would rate this store below a 1 star. The service here is absolutely terrible I went in here with…read moremy mom looking for dress shoes we ask do you have dress shoes they say no we walk around and there is a whole section of dress shoes we use military discount on it they didn't put it on even though they said they did I recommend going to the kohls next door to get shoes there name brand and way cheaper than famous footwear

Nike blazers are great for working out or just to wear for fun. They have a comfortable tight look…read moreto them with great ankle support. i've had mine for about a year now and they've become my daily shoe because i love how comfy yet stylish they are. The blazers came out in 1973 and made a huge hit just this year. The white with the soft black nike swoosh makes the shoe pop and will match with anything you wear! The only complaint i have is when they're tightly laced they can be trick to put back in but it's easily fixable!

Shoddy quality, even more shoddy customer service I…read morepurchased this romper 5/17, still have the receipt. Wore it once, (so obviously I took the tag off) and while wearing it the strap broke and is no longer wearable. Now I spent $40 for this. And you all advertise "affordable" clothing. However $40 for 1 piece of clothing is not cheap. Went in to return, exchange something so I can be able to actually get my money worth and was told by the girl there that because the tag was off she couldn't do a refund. Now I understand you have policies, but if I cannot wear the clothing more than once than that sounds like a defect on your part and not mine. I did love your alls clothes and would have loved to shop there again. I don't care to spend the money when it's worth it but this feels like false advertisement and theft when I can't even wear this again. Tried to email the email for the store "Fayette@roseandremington.com" that's literally on the website and it comes back as email does not exist. ALL of the emails on their website, social media all come back as do not exist.

One of my favorite places to shop. Love their selection and how helpful they always are!read more