I've been here before, mostly for tux rental--especially since my own tuxedo shrunk. (That's my…read morestory and I'm sticking to it.) I've also purchased a nice overcoat for the winter and semi-formal/formal events. I love it and I got it at a great price. In fact, if you catch the right sale event, the otherwise rather pricey items can be gotten at a relative steal. That's the good news. Unfortunately, the service can be spotty. Everyone is always friendly and helpful--when the get to you, but they seem to be perpetually "understaffed" and over patronized. I get it. Stuff happens. But when it happens this often, I think it's time to make changes. Hire more employees or create a better system for seeing customers. On my last visit, it was no different. We waited a good ten or 15 minutes just to see someone about a simple exchange. My first visit ended in a poorly altered tuxedo that I got too late to make changes before the night's event. Now, I have to admit that once we were helped, each time, everything went really smoothly. So, they do know how to treat a customer right. And that counts for a lot in my book. For now, they're A-OK.

Chris did an amazing job with customer service and fitting my son properly for his Prom Suit …read more Chris went above and beyond by insuring everything worked out for my Son.

Romualdo is the best! They made several jackets for my father over the years. You couldn't find…read moreany better quality in London , New York or even Italy ! They made suits for Muhamad ALI ! Famous people would come to Madeira just for Romualdo !

Chris and Tyler really nailed it. You will be my first call in the future. Appreciate the help.read more

Michael provided excellent customer service. Great advice, recommendations and assistance with…read moretailoring. A real pro!

Respectable customer service, zero selection for shorter and slim men. It was a disappointing…read moreexperience because I like their styles vs other suit outfitters. I hope they fix this in the future.

I had two fittings with two super stores in town and didn't love my experience with either nor the…read morefinal product they recommended. Then enter PXG. Jake was an unbelievable fitter and went over and above for my wife and I. The fitting experience was customized to us and we felt incredibly valued as customers. The end product was incredible - we cannot WAIT to play with our new clubs. The final bill was also much lower than I anticipated for top of the line gear. HIGHLY recommend going and seeing Jake at PXG Cincy.

Got fitted for irons. Great experience. This is a class operation. I'll be going back to get a…read moredriver and wedges. PXG irons are easy to hit and I gained 10 -15 yards on all my irons.

This is hands down my favorite store for shoes and dresses. They always have a great selection that…read moreis both stylish and modest. Their clearance section has some of the best discounts on great brands you'll find anywhere. The clerks are always friendly and helpful and great at dealing with long lines when it's busy.

Very surprised that I couldn't return a sweater I received for Xmas because I didn't have receipt…read moreor order number. The tag was still on it & a store credit would've been fine. Manager said that's their policy. Crazy!!

A person said they would help me put me in a fitting room, then never came back. Big lack of…read moredresses and sizes. Nothing for a woman attending an event or wedding.

No notification they no longer offer CURBSIDE PICKUP…read more Very inconvenient for mothers with children! The elderly or anyone else that are unable to make it into the store. After contacting Corporate, I found out this is the ONLY store (kenwood town center) that Doesn't offer CURBSIDE pickup.

Great selection of outdoor gear, tents, holiday gifts, etc. I've bought all I need for my…read morebackpacking trips and found gifts for the holidays for family. Staff was kind and the store seems to be ran much better these days than before. Definitely will be back!!

I was so excited about finding this local outdoor store last week. Great clothes, outdoor…read moreequipment, boots/shoes, etc. Bought two shirts, and knew that this was going to be my new outdoor store - goodbye REI. But now, I won't be back. I brought the shirts home and washed them - One button fell off. Brought shirt back to store with receipt to exchange. They told me that they would send it back as a warranty complaint and it would cost ME an additional $10! Acted like they were doing me a favor. First time I have ever had this happen that a store does not stand behind what they sell. I decided to take the shirt, find thread that matched and sew the button on myself. Great store, bad customer service!