I greatly appreciate my backpack. I frequently receive compliments regarding it, particularly about…read morethe patches, my name, and other features. It is helpful in maintaining my organization.

eridian pants are awesome, but rip easy. 5.11 caught my attention because of the guarantee to…read morereplace anything that rips along the seams. The first pair, the guy at this location told me just to grab a replacement, which made me spend a few hundred on shirts because of good business practices. This time, the guy refused to honor the guarantee on the pair included in the picture. Claiming normal ware and tear on the back of the jeans clearly on the middle inseam! I told him after a year goes by, I'll stop bringing them back in. Already ordered replacement ridge pants that hopefully hold up better (not as light as Meridian unfortunately). I'm not looking for handouts, but want to get my money out of them so it's not a complete waste (I have all the colors). Now I've lost a lot of confidence in the company as a whole. I have a lot of their clothing, backpacks, and accessories. Before, I was assured that the quality is so good that they'll stand behind it. Now that they're not, the quality must be causing them too many problems to keep up with that assurance. Third picture is the size of pants compared to fresh order made a month ago. I haven't added on in size which would be a meaningful denial as well. He just kept repeating the same thing like one of my toddlers. Just doing what he's told is my guess.

Romualdo is the best! They made several jackets for my father over the years. You couldn't find…read moreany better quality in London , New York or even Italy ! They made suits for Muhamad ALI ! Famous people would come to Madeira just for Romualdo !

Chris and Tyler really nailed it. You will be my first call in the future. Appreciate the help.read more

While sizes may be a concern in some circumstances , Bryan has been top notch in the "customer…read morefirst" attitude and willing to order for you your size so you can get what you expect from them , great selection from not just clothing but accessories too - I got my secrid wallet there recently while also having a tailor do a "same day" stitch . Great service ! I'll admit, it's more on pricier side compared to major retailers who have more brands and inventory but this specialty store is about selling high quality . My suggestion is you check them out and support local - I've been living here local more than 20 years and I'm surprised it took me this long . Thanks Bryan for all you do for Blaine's - Chuck is lucky to have you !

Check out Blaine's it's some of the best that Cincinnati has to offer in Menswear!…read morehttp://bit.ly/2aEDQCj

My husband went in to return a golf shirt I bought him for father's day. It was too small and he…read moredidn't really like it. It was returned within the 30 day window, with the receipt. He was told that they would not issue a credit because the tag was removed (eventhough it was in the bag). At the time of purchase I had asked about the return policy and was only told of the 30 days. No one pointed out that the entire policy was on the receipt in very small print. Iwas very upset about this. My husband did not take no for an answer. He stood outside the store and finally the 'manager' came out and said he would give him the credit. We will not ever purchase this brand again. It was way over priced at $128.00 but I thought it was worth it. I do not feel that way anymore.

What a cool store with a cool story! They have some dope garments and the employees know a lot…read moreabout the products. When I was there Jennifer was so helpful! You should check it out and learn about the history of the brand.

Walking by we saw a beautiful sport coat that would look fab on my husband. So in we went…read more Remember customer service of years gone by...where they behaved as if they were there to help you make selections, find the correct size and take care of your every need? Well...we found that here. Bought the sport coat, shirt and pocket square right out of the window and added socks. Much like other reward programs, they sign you up and you start earning points immediately. And they give you a $25 coupon for your next visit. Turns out they been in the mall since 2018, but in a different location where we never noticed the. You bet we will be back with the quality and value offered here!

I went into Ticknors due to the fact I needed a suit for an awards ceremony for my volunteer work…read more The sales associate I worked with, his name was Arch. He was knowledgeable, professional, and extremely charming. He helped me find exactly what I needed and also provided wonderful conversation. I will absolutely be back for my next power suit purchase!!!

Great selection of outdoor gear, tents, holiday gifts, etc. I've bought all I need for my…read morebackpacking trips and found gifts for the holidays for family. Staff was kind and the store seems to be ran much better these days than before. Definitely will be back!!

I was so excited about finding this local outdoor store last week. Great clothes, outdoor…read moreequipment, boots/shoes, etc. Bought two shirts, and knew that this was going to be my new outdoor store - goodbye REI. But now, I won't be back. I brought the shirts home and washed them - One button fell off. Brought shirt back to store with receipt to exchange. They told me that they would send it back as a warranty complaint and it would cost ME an additional $10! Acted like they were doing me a favor. First time I have ever had this happen that a store does not stand behind what they sell. I decided to take the shirt, find thread that matched and sew the button on myself. Great store, bad customer service!

I haven't shopped here for a while. The prices seem higher than most women's clothing stores, but I…read morestopped in here since they're having holiday sales. I was very pleased with all interactions I've had with store personnel. I ordered on-line and had some returns. No problem :). They were happy to help me and order another size. I've been very satisfied with the quality of their clothing and all of my purchases. I love their displays that help me with ideas for what to wear. Their store people are really nice also- helpful and approachable!

Super weird situation trying to pay with cash and not wanting an emailed receipt. The cashier also…read morerang me up on the wrong device for paying cash and acted like it was my fault. I did tell the manager the girl was rude and she seem completely unbothered. Needless to say I did not purchase anything.

I was on the hunt for a Barbour hood since we were in Scotland. Home and called Orvis. They had it…read moreand held it. Went later today to pick it up. Most fantastic service! Thank you! Tons of beautiful items that will definitely be on my wish list.

Service makes all the difference, and on top of that you also have a great product. I went in to…read morebuy a simple, Orvis Battenkill fly reel with the click and pawl, it's probably the least expensive reel they sell- and not once did they push another more pricey reel. Not only that but unlike other shops where I've been there was no attempt to sell me on a flyline. They did, however offer to load any fly line I had, even if I brought it back- they also asked if I needed any backing added to the reel- this was after I bought it. You can on online order all you want but coming in the shop beats everything in my book.

I had two fittings with two super stores in town and didn't love my experience with either nor the…read morefinal product they recommended. Then enter PXG. Jake was an unbelievable fitter and went over and above for my wife and I. The fitting experience was customized to us and we felt incredibly valued as customers. The end product was incredible - we cannot WAIT to play with our new clubs. The final bill was also much lower than I anticipated for top of the line gear. HIGHLY recommend going and seeing Jake at PXG Cincy.

Got fitted for irons. Great experience. This is a class operation. I'll be going back to get a…read moredriver and wedges. PXG irons are easy to hit and I gained 10 -15 yards on all my irons.

I was recently perusing the Kenwood store and suddenly fell in love with a pair of shoes. Yes,…read moreladies, you know how it happens. All of a sudden you see a pair of shoes and you just have to have them. I tried to get several sales associates' attention to see if they had them in my size, yet no one seemed to want to help me (hence, docking one star). It may have just been my perception, but the sales associates seemed to be more interested in helping the older customers than me (my attire of yoga pants and a sweatshirt probably didn't exude money). If they were crazy busy, I'd understand- but that didn't seem to be the case. Finally, a younger, sweet employee said she could help me. I wish I remembered her full name, I just remember that it started with an H. Of course, they didn't have any shoes left in my size in the store. She searched online and the surrounding stores, with no luck. Saddened, I figured it just wasn't meant to be. This awesome sales associate then went above and beyond by calling corporate. She said they can search all stores in the country for my size. Cha-ching! A store in Virginia had the last pair in the country in my size. She was able to get them shipped to me free of charge- and allowed me to use my $20 off a purchase of $80 or more coupon! I left an incredibly satisfied customer. I've already worn my shoes twice :).

This store has egregious customer service. My wife has spend hundreds of dollars here. Today, we…read moretried to return her very first return item, and we were informed that the store couldn't accept it as we were beyond the return limit...by two days. The dress has not been worn nor tags removed. There was not even an offer for exchange. It was simply "I'm sorry" followed by blank stare. Was the store correct by policy, yes. Was the policy in the best interest of satisfying future returning customers, no. The good news is that there are so many good stores in Kenwood mall that we don't have to go far to make up for the removal of this store from our target shopping locations.