Steve, Scott, and Bruce are experts on their products. They can recommend shoes for running,…read morewalking, plantar fasciitis, trails, ALL THE THINGS! This company has a good selection of shoes. I always feel like I got a great deal when I leave there. I won't buy tennis, running, walking, sneakers... whatever you call yours... anywhere else!

Our shopping experience was excellent. The sales associate listened to our concerns and needs and…read morefound exactly the right type of shoes that we needed . I highly recommend getting your running/walking shoes from this business. Service was absolutely outstanding.

My wife was looking for new work shoes and we had an excellent experience. The customer service was…read morefar beyond our expectations! This was worlds apart from the big box store experience. They had all the shoes we wanted to compare and Sean was very knowledgable and answered any questions we had and even ones we didn't know or think to ask. Any options she knew she wanted to try were brought out and even a few more to make sure she was satisfied with her choice. Sean was personable, patient and eager to help. After the custom fitting, he suggested for her to move up a half size from what she'd been wearing. She has a history of foot issues and I was excited to see how this would help. One day in and she's noted that she's much more comfortable. Sean seemed to really care about making sure we chose the right shoes and gear and we were never rushed. From start to finish, I can't think of another time I was this impressed with the level of service received. We'll happily recommend Up and Running any chance we get and will be back for future needs.

The staff was very friendly and really knew their stuff. They had a great selection of shoes,…read moresocks, and other running items. Like any good shoe store it's a little pricey but well worth it!

Great experience. This store had the best price and was the only one carrying the size and color I…read morewanted. The shoes arrived brand new, clearly unworn, were packaged very carefully, and were delivered within the promised timeframe. Highly satisfied with the purchase

This store has a tremendous shoe selection as well as super helpful and knowledgeable staff. I have…read morebeen on the hunt for a wide-friendly racing shoe and the sales staff made excellent suggestions and patiently waited for me to test and try on several pairs. I also love the variety of running apparel, they have both really great performance focused wear as well as more quirky and fun options with a sense of humor. Highly recommend for walkers, beginning runners, and elite runners alike!

I have a bunch of "needs" for my feet and less-than-common sizes. I am not an athlete. Hunter, my…read moresalesperson, was awesome. He was knowledgeable, patient, and generally nice (read: no hard sell). He walked me through their crazy computerized fit deal and explained the output. Then got me three different shoes to try. I ended up getting shoes, insoles, elastic laces, and it was cheaper than I expected. Great experience overall. Thanks!!!

Just came in to pick up some insoles for my work shoes. Mia helped me pick out the right pair for…read moremy feet and needs. She was knowledgeable and very kind, and made my trip quick and easy. Great customer service!

Tri-State is an excellent specialty shop for running shoes, training groups, nutrition, and…read moreaccessories. They always have knowledgeable staff who are runners themselves to help you pick the best shoes for your specific stride/strike pattern. I've trained for three marathons with Tristate. Their groups are super well organized, supportive, and make training fun. They have separate pace groups and coaches for every running and walking speed you can think of. On race day, the groups provide tents and refreshments for members and support along the route. I can't explain how helpful it is to see a familiar smiling face at mile 24 who comes and runs with you a bit just to give you that extra push to finish strong. I highly recommend trying out their training program.

My husband and I stopped in on the recommendation of my father in law, and we couldn't have had a…read morebetter experience. Neither of us are runners, but I spend a lot of time standing and we both want to start taking better care of our feet. Shoes are less expensive than surgery. So we thought we'd pop in and just pick up a pair of shoes. Our experience was so much more than that. They measured our feet, evaluated our walk, and selected several shoe options for us based off our needs. We both left with a very comfy new pair of shoes, and I ordered a second pair for work. Moving forward, I don't think I'll go anywhere else for athletic shoes.

I love this store! It is expensive, but you are going to buy top dollar items. It is located in the…read moreheart of Loveland near the bike trail, so it provides easy access to any runners or bikers on the trail. I have been coming to the store for years, and I am always greeted with a huge smile and normally by name. The staff is super friendly and goes out of their way to make sure you get the item you intend. They do you have a place for you to run outside right next to the business, so you can try out a pair of shoes before you purchase them. Also, they offer a 30 day refund. I have tried out a new shoe and worn it for 30 days... Unfortunately it did not do well for my feet. When I returned it, it was no problem. I have learned over the years, by the name brand. Regular socks just don't work, go to the running store and get a nice running pair. In the end, it will save your feet! I am not a huge fan of spending money... Believe me, I rather not pay $100+ for shoes--however, I have learned, in the end, it is worth it. If you want your feet and legs to hold up, don't try to cut corners. It is worth every penny. This store meets my running needs!

Back to get my second pair of shoes. Last time, they were out of the Brooks in my size/ After a few…read moreweeks, I noticed I should probably try a half size smaller. The person helping me showed me a hack to tighten my heal. Got to love it. I even got $15 off. Go here to get walking/running shoes right.

My GF needed new shoes. We wanted some place better than a foot locker for help with her…read moresituation. This store is obviously geared towards distance runners, which we are obviously not. The lady that helped us was very helpful, and seemed genuinely concerned about getting the perfect shoe. I haven't had this level of customer service in quite some time, so it really stood out. We will definitely be back for our footwear needs.

Best running store in the Cincy area. Running groups are…read moregreat. The people working at the store know there stuff.

Far and away the best place for shoes, whether running, walking, riding or standing!! From the…read moremoment I walked in, I was greeted with friendly hellos and the most helpful staff! Cindy and Rachel answered all of my questions and they made me feel valued, even though I am not a runner. I walked out with 2 pairs of shoes, socks and three of the Queen City Running t-shirts!!!! (T-shirts are made with the softest cotton and are $5 with a shoe purchase! $5!!!) I wish I could give more than 5 stars for this fantastic gem of a store!!!!!!

I needed new trainers and was not sure what to get. Erin was very friendly, knowledgeable and…read morepatient with me. Great shoes, great price and a fantastic buying experience. I highly recommend stopping in for your shoes.

Ask for Ed!!! I've not had a better retail experience, Ed was incredibly knowledgeable and helpful…read more As a new runner I felt very confident I was setup for success (I was!!) :) I have wiiide feet and high arches, Ed was able to set me up with a pair of Saucony Ride 19's based on my 3d scan and measurements and they are so unbelievably comfortable. I will absolutely be buying another pair (from Ed) once I wear these out!!!!

Service here is top-notch - especially from Ed. There really is a difference in letting pros help…read moreyou figure out the best show for your foot shape and gait. I got into a great pair of shoes that fit right and are comfortable despite being on my feet 12 hrs a shift. Thank you!

If you are a runner, or even a walker, this is the perfect spot (pun intended) for you to sample a…read morewide variety of running shoes and even test them out on their treadmill. There is also a ton of other related products to purchase: socks, energy bars/gu, massagers, stretchers, and clothing. The staff is knowledgeable and full of running experience. There is a corkboard full of running events in the area right inside the front door as well as a complimentary filtered water dispenser. I occasionally swing by here during my runs for some refreshment and to chat up the salespeople. And, bonus, they accept Apple/Android pay so if you are only in possession of your phone, you can still by energy bars and snacks. Currently there is a table full of shoes on sale so check that out before you look at the full price options. Their training groups prepare you in a supportive group environment so if you are planning to tackle a race and want help, talk to the staff.

I was a little confused because it's not jackrabbit my customer service guy Devon I think it was…read moreawesome. I'll be sure to go back again, but I wish you put the correct name of the store.