Bottom line, if you value quality, professionalism and timely work DO NOT USE THEM…read more Had a kitchen remodel done earlier this year, and we're still dealing with issues on completion and quality. While we understand that we had a smaller scope of work, we expected much better. Quality: they're are many defects that I am still discovering with workmanship on this project, and we are currently still waiting for crown molding trim to be completed for the upper cabinets (this project began in January). Professionalism: Attention to details in the planning process seemed to have been heavily ignored. The wrong laminate was installed on the kitchen countertop, and it took nearly two weeks to remedy the situation (see photos below). Scott (the quasi project manager) seemed to have a very apathetic attitude toward the situation when we made attempts to reach him after discovering the issues. Timeliness: While I fully understand how delays often occur in construction supply chains, KDC's contractors seem to believe that adhering to a schedule is optional, rather than mandatory. We were originally told that work would begin in late December, however demolition didn't actually begin until early February. With that, we were also given roughly a 2 week timeline for completion of the project. It took roughly until the beginning of March to have a functional kitchen again. With the understanding that we had a more limited scope of work compared to a full kitchen remodel, KDC seemed to value us as lower priority. Ultimately, I would strongly advise finding a different company to work with, perhaps somebody who has better oversight of their contractors/sub-contractors

Our kitchen was in desperate need of a remodel. I had poor experiences with the big box stores…read moreduring our bathroom remodels. I reached out to kitchen design center and Ron came out for a quote. He was very straight forward and his ideas were right in line with what I wanted for design. He was straight to the point and I liked that about him. He had an awesome crew that came out and got the work done right on schedule. We are still loving our new kitchen years later and it is the heart of our home!

We would like to offer our honest review of our fabulous experience with Great Floors in Lacey…read more Beginning with Michael Shultz who understands how to take care of his customers and doesn't miss a beat with follow up and excellent customer service. We were living out of state and visited Michael at Great Floors for carpeting, LVP flooring and granite countertops. We were here one week and then gone for a month, before permanently moving to Olympia. A lot of communication, moving parts, changes and questions/answers were needed to complete this large project in a month's time. Not only is Michael delightful, but his attention to detail was unpresented. We felt he 'had it covered' every step of the way. Working with Michael and his assistant was simply a pleasure. The most important message we received from Michael was making sure we were happy with the service, products and results. In addition, he offered services over and beyond what was expected. Pricing was fair with him utilizing the 'best deal' for us and negotiating with the granite supplier. We come from big cities and noted it was refreshing to have such a positive experience. Michael, you Rock and we look forward to working with you and your team again!! Pictures to

Great floors staff from carpet sales, carpet measuring to carpet installation was outstanding. We…read morewould highly recommend working with the Lacey store staff for any of your flooring needs. I especially want to acknowledge Gavin, and Jose (and his work crew) for a job well done. Thank you!

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

There was one helpful clerk who helped my assemble my order at Ferguson on Carpenter yesterday. But…read morethey were out of 20 foot clear PEX pipe sticks. This is such a basic commodity that I was surprised. I had to cancel my order and put my project on hold.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Olympia, WA area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

This is a great place to shop for house decor! I gave it a…read more3 star because of the mold I found growing on some baskets.

I love this store. BUT it is expensive as far as these kind of stores go. It is similar to TJ Max,…read moreMarshalls, Ross....you get the idea. HomeGoods has a little of everything but definitely focuses on higher end home goods. Lots of variety, and I always find something I didn't know I needed. I have also encountered a few rude employees during my shopping trips.....and long lines with just a few cashiers...

Chris and his crew did an amazing job on our home. They remodeled our kitchen and master bath as…read morewell as installed new flooring throughout our downstairs. They kept to their timeline and continued to keep us updated on the progress and any problems that arose. At the end of the day, the crew did a fantastic job cleaning up the site and putting away all tools and such so that we were still able to function during the renovation with little ones in the house. Devon was also extremely helpful during the designing process when picking out material and provided many options for decor and lighting that worked well with the design that we chose. We would definitely use Chris and his team for future renovations of our home should they arise.

CW Construction was recommended to us by Abbey Carpet where we bought the tile for a remodel of our…read moretwo upstairs bathrooms, and after completion I'd like to pass that recommendation on. Chris and crew did a fantastic job! Demolition was quiet and dust free. Re-routing of plumbing and electrical, heating, shower pan, tiling, fixtures etc. all went smoothly, in rapid order, with no missed days, without a single hitch. Time was always given freely to answer our questions and a few small extras outside of contract were done at no further cost, ie. installation of a grab bar we had forgotten. Painless, professional... Thanks again Chris, Don and Van

I worked with Lori at Tops as our 1951 counter tops desperately needed some replacing. She was…read morevery friendly and knowledgeable and did a great job with a "ballpark estimate" so I could see if it was anything I could reasonably afford this year. She was also very helpful in letting me know the area suppliers that they use in case we couldn't find a sample we liked in the showroom. She was super responsive to emails and after my initial measurements I had a quote back same day. Templating/final measurements and install were both scheduled at the same time and the person helping me on that was very friendly. Everything was done in about a month from my initial deposit! The counters look great, the installers were very nice and professional, Travis in the office was a huge help during demo and I'm very pleased with the final outcome. Also, it was the best price around! They had all the major box stores and even Ikea beat. Thanks Tops!

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

I don't think I have ever given a bad review on Yelp. I don't like to disrespect a business based…read moreon my limited experience with them, however... I stopped by this business and spent quite a bit of time perusing their slabs. I was impressed with the stock. I told the receptionist that I had a very large kitchen with 2 islands in which I wanted to change the countertops. She told me she would leave a message for "Matt" to call me to arrange for measuring and selections, etc. I never heard back. Since then I have called 2 more times and been told the same thing. No call back. I figure they just don't want my business. So I'm over and out.

Ordered 1000 paver bricks at a steal of a price. Matthew from the garden department was a complete…read moretrooper and helped me individually hand load 5000lbs of bricks into my van. David also helped out towards the end. Thanks guys!

I feel that the staff at this location generally cares about customer service. When I visited on…read more1/28/2025, Blaine who was in the middle of stocking plywood, stopped what he was doing, took the time to ask if I needed help, gave me great advice on selecting and finding the appropriate product and helped me pull an 85 lb sheet of plywood off the stack and load it onto my cart. My experience with Lansang was also great as she patiently helped me find the SKU for my plywood and sent me on with a smile. I would only surmise that the authentic customer service that I experienced is a direct reflection of the management team of this Lowes and I am greatly appreciative of this for someone who does much of the work on their own and frequents this location about once a month on average. The only time I was disapointed when coming to this store 6 times over the last 6 months was when all the 3/8 inch compression fit brass couplers were sold out, but that was sorta on me as the online stock did say there was a limited amount.

Mike had an appointment with me today but he didn't show, nor call. Clearly Harbor is too busy for…read moremy business. Interesting that I'm the second woman poster here who was not taken seriously. Late that day, I sent Mike an email, asking if he had forgotten our meeting. He said he was "busy" and forgot. Guess he forgot to call me at ANY point during the day and apologize, too. If the folks in the office behave this way, I can't imagine how the installers behave. Take a hard pass on this business.

Mike at Harbor Cabinets is great to work with. He made recommendations that met our lifestyle needs…read moreand my design wishes. He was quick to respond to my contractor regarding timing and delivery issues created by the Covid time period. He remedied two issues found once our cabinets arrived. He made the whole process as painless as possible. Today I stopped in to ask about an issue that developed over the first year of use with one of the drawers. Before the day is over, issue resolved. Thank you Mike. Exceeded my expectations by a mile!