I worked with Lori at Tops as our 1951 counter tops desperately needed some replacing. She was…read morevery friendly and knowledgeable and did a great job with a "ballpark estimate" so I could see if it was anything I could reasonably afford this year. She was also very helpful in letting me know the area suppliers that they use in case we couldn't find a sample we liked in the showroom. She was super responsive to emails and after my initial measurements I had a quote back same day. Templating/final measurements and install were both scheduled at the same time and the person helping me on that was very friendly. Everything was done in about a month from my initial deposit! The counters look great, the installers were very nice and professional, Travis in the office was a huge help during demo and I'm very pleased with the final outcome. Also, it was the best price around! They had all the major box stores and even Ikea beat. Thanks Tops!

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

I worked with Carl to get the older carpet stretched in a recently purchased home, then later an…read more extension of hardwood floors into family room from kitchen & hallway. The wood floors are about 3/4's complete and look great. The crew who did the carpet strretching were outstanding working hard all day. Couldn't have asked for a better job. Carpet looks new. The hardwood crew is the same - really great work. Very professional looking. My thanks to Carl and all contractors for job well done. The color and the seams, however, aren't a good match. I feel confident they will make adjustments to correct the difference.

the Service from Abbey was beyond wonderful. From the initial meeting with Sales to the final…read moreinstallation of the flooring, everything was smooth. we had our home's flooring completely replaced with LVP and carpet. The installers were meticulous and careful not to damage walls and woodwork. also during a power failure worked with battery operated lanterns to finish the installation. We are very pleased with the durability of the products and are grateful we found Abbey.

Bottom line, if you value quality, professionalism and timely work DO NOT USE THEM…read more Had a kitchen remodel done earlier this year, and we're still dealing with issues on completion and quality. While we understand that we had a smaller scope of work, we expected much better. Quality: they're are many defects that I am still discovering with workmanship on this project, and we are currently still waiting for crown molding trim to be completed for the upper cabinets (this project began in January). Professionalism: Attention to details in the planning process seemed to have been heavily ignored. The wrong laminate was installed on the kitchen countertop, and it took nearly two weeks to remedy the situation (see photos below). Scott (the quasi project manager) seemed to have a very apathetic attitude toward the situation when we made attempts to reach him after discovering the issues. Timeliness: While I fully understand how delays often occur in construction supply chains, KDC's contractors seem to believe that adhering to a schedule is optional, rather than mandatory. We were originally told that work would begin in late December, however demolition didn't actually begin until early February. With that, we were also given roughly a 2 week timeline for completion of the project. It took roughly until the beginning of March to have a functional kitchen again. With the understanding that we had a more limited scope of work compared to a full kitchen remodel, KDC seemed to value us as lower priority. Ultimately, I would strongly advise finding a different company to work with, perhaps somebody who has better oversight of their contractors/sub-contractors

Our kitchen was in desperate need of a remodel. I had poor experiences with the big box stores…read moreduring our bathroom remodels. I reached out to kitchen design center and Ron came out for a quote. He was very straight forward and his ideas were right in line with what I wanted for design. He was straight to the point and I liked that about him. He had an awesome crew that came out and got the work done right on schedule. We are still loving our new kitchen years later and it is the heart of our home!

From beginning to end, this was a good experience. Communication was clear and with a quick…read moreresponse time. The estimate for work was very competitive and fair. There weren't any surprises and timeline objectives were met. The installation of my doors was professional and detail oriented. Most importantly, everyone was really, genuinely, kind.

I highly recommend Olympic Door & Trim…read more Our 28-year-old home is now in the 21st century! Following the laminate installation, Olympic Door & Trim replaced the interior doors with 6-panel white doors, and all trim was replaced with white trim. It was a 5-day process for our 1400 square foot rambler. The 2 man team was courteous and IMMEDIATELY cleaned up as they moved from one area of the home to the next. All trim materials were cut outside of the home to reduce interior dust. Lynden doors manufactured the pre-painted doors which are a much higher quality than you will see at the box stores.

Chris and his crew did an amazing job on our home. They remodeled our kitchen and master bath as…read morewell as installed new flooring throughout our downstairs. They kept to their timeline and continued to keep us updated on the progress and any problems that arose. At the end of the day, the crew did a fantastic job cleaning up the site and putting away all tools and such so that we were still able to function during the renovation with little ones in the house. Devon was also extremely helpful during the designing process when picking out material and provided many options for decor and lighting that worked well with the design that we chose. We would definitely use Chris and his team for future renovations of our home should they arise.

CW Construction was recommended to us by Abbey Carpet where we bought the tile for a remodel of our…read moretwo upstairs bathrooms, and after completion I'd like to pass that recommendation on. Chris and crew did a fantastic job! Demolition was quiet and dust free. Re-routing of plumbing and electrical, heating, shower pan, tiling, fixtures etc. all went smoothly, in rapid order, with no missed days, without a single hitch. Time was always given freely to answer our questions and a few small extras outside of contract were done at no further cost, ie. installation of a grab bar we had forgotten. Painless, professional... Thanks again Chris, Don and Van

Okay, so I will date myself.., BUT, OMG what an awesome guy Kai is. He was very responsive to…read moreconcern, not only described in great detail process but helped walk us through what I felt was a major home repair. His team of subcontractors are very professional, on time, responsive and most of all respectful and skilled. Shout out to John at the showroom... very thorough, kind and easy to work with. We look forward to continued work with First Finishers LLC as we move forward with home improvements. Thanks Kai!!!!i

We had our bathroom floors upgraded to tile. We couldn't be happier with the results, Kai and his…read moreteam are extremely professional and make sure the job is done perfectly. It was simple to get a quote, they are very easy to work with. The guys working the job were very nice and I felt comfortable leaving them in my home while we were away. We will definitely use them again on our next home project

I was fortunate to find Mike a couple of years ago when he diagnosed a leak in my wall, solved the…read moreproblem and restored the wall's integrity and appearance. Recently, I asked him to replace my kitchen counter,sink, faucet and garbage disposal. He did it all in good time and once again it looked flawless. I highly recommend Mike and his wife Danielle -they are responsive, professional, knowledgable and reasonable.

Great local company, I found water dripping from my ceiling on Tuesday morning, called McKinney and…read morethey had an associate out by 1130, completed estimate by the next morning , turns out I had a flapper leak, scheduled a repair on Thursday at 1130! Repairs complete before the afternoon rain! Gotta love a company that moves with such urgency during an emergency! This is the type of local company you should support! They also gave a military discount! Love it! I will continue to use them, I even have a quote coming for a minor shower work!