Absolutely AMAZING experience. Quality was better than expected and staff was very transparent…read more Price was lower than expectations.

Sll was great until i looked under the sinl were there a bif surrounded by toilet paper a big leak…read morethe installer tried to hide.massive amounts of water

Overall, I'm happy with the new counters & backsplash. Its just beautiful. Everyone was very…read morefriendly. I want to mention a few things this 1st timer experienced. Demo- if you are removing old counters & backsplash, be prepared for some slight repairs & touch-ups on cabinets and / or trim. Also, they do not remove your existing faucet, garbage disposal, oven vent etc. Nothing plumbing or electrical. If you add tile on a wall where there previously was none, expect to need longer machine screws to put the outlets back. If they don't notch out the tile for the plate covers they will not be as flush. We found both of these things out the next day while trying to put the outlets back in & covers on. If using your existing sink, the sink clips may not fit with new counter. We had to remove sink & caulk under. I hope this gives some insight for others as we had no clue of the process going in.

I highly recommend Creative Granite and Quartz. They did an outstanding job of removing our old…read morecountertops and replacing them with perfectly cut new ones. The installers Memo, Adam and Jessie were professional, talented, respectful and quick as they worked in our kitchen. What a great local company that excelled!

I worked with Lori at Tops as our 1951 counter tops desperately needed some replacing. She was…read morevery friendly and knowledgeable and did a great job with a "ballpark estimate" so I could see if it was anything I could reasonably afford this year. She was also very helpful in letting me know the area suppliers that they use in case we couldn't find a sample we liked in the showroom. She was super responsive to emails and after my initial measurements I had a quote back same day. Templating/final measurements and install were both scheduled at the same time and the person helping me on that was very friendly. Everything was done in about a month from my initial deposit! The counters look great, the installers were very nice and professional, Travis in the office was a huge help during demo and I'm very pleased with the final outcome. Also, it was the best price around! They had all the major box stores and even Ikea beat. Thanks Tops!

5 times they delivered my island damaged or defective. After their 7th visit to my home (2 times to…read moreinspect), and the 5th piece of quartz, I gave up on them and accepted a defect. Tops should have been checking the product thoroughly before delivery and installation but instead they blamed everyone else. We have more projects but will never use Tops again. They were literally unable to provide an undamaged piece of quartz and they didn't seem to care at all.

One of the best experiences we have and with contractors. Hands dow Natural Stoneworks is a high…read morequality countertop company. We had them install 55 sqft of countertops and a beautiful backsplash last week. I was very impressed with the prompt honest and personable support for the owner himself. I love that he was the person to take care of our projects from beginning to end. His efforts allowed a quality high end job for extremely reasonable price. He allowed me to help in looking at the raw stone before being cut and took time to make sure details were well done. I would without hesitation suggest this company for anyone looking to have countertops installed. Our 1930's farmhouse has all sorts of challenges in the walls not being straight and whatnot but they made it work regardless of the old house charm.

The crew at Natural Stoneworks in Kent was a great referral from our real estate agents, couldn't…read morehave done a better job. We recently moved into a new home and the kitchen countertops and backsplash were way not our style and looked cheap with a mosaic type tile, really bad. We meet with Miguel the owner and he worked through our decision process of new granite countertops and very cool dark grey subway tile backsplash. His crew did the demo, installed the countertops and bar, and did all new backsplash - plus a new sink. WOW - we couldn't be happier with the new kitchen a real show stopper - thank you so much!!

I had Steve design my beautiful kitchen. I am very happy with the design and function. We've had a…read morecouple family functions and every one loves the cabinets and 9 foot island. I would highly recommend using these guys for your cabinet and countertop needs. Steve was of great help to resolve some of the installation errors our contractor made and helped me correct some of the flaws my contractor made while installing. In the end and a couple video calls with Steve we are very happy with our kitchen...

These guys are a cut above! Of the contractors I've worked with for our whole-house remodel,…read moreDarien was the best. His commitment to quality was unparalleled. I am particular and Darien worked with me to present options to meet our requests. After having used our kitchen for a few weeks, I 100% satisfied with all the choices we made. As with all projects, there were some unforeseeable wrinkles. But, they had great communication as well as follow-through to ensure everything was as they promised. Price-wise they were on-par with other estimates we received for cabinets and countertops. We chose them to support a local business and got the best quality and customer service too! These guys were a breath of fresh-air!

Absolutely outstanding customer service and installation experience. I went into the showroom to…read moresee about getting a piece of remnant countertop for a small kitchenette that I was building in an apartment. Gary, Scott and Travis assisted me in selecting a piece, taking the measurements and scheduling an installation date. The price for the remnant and installation was easily $400 cheaper than anyone else in the Puget Sound area. Upon installation, Edgar (the installer) went above and beyond and installed the countertop and my undermount sink at no cost, even assisted with another bathroom countertop that I had purchased from a big box store. The work was very professional, friendly and fast. A+++ in my book, especially after dealing with other contractors (during my house build) that were anything but professional, friendly and fast. I will be back Gary and Team!

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

I hired Michael for two separate projects during my home renovation. One for the bathroom and the…read moreother for a countertop in my kitchen. Michael's team did solid work. We constantly receive compliments on the projects. I had a very specific look I wanted for the bathroom that includes a floating vanity. Michael made sure that his team was aware of it and to make sure the wall was perfectly leveled. He made my dream bathroom into a reality with zero sacrifices on my end. Super easy to work and so knowledgeable in his field. 100% will hire Michael for other jobs.

Highly recommend working with Prestige Stone. Mikhail was so easy to work with; he's a quick and…read moregood communicator to work with over email. He was able to get us scheduled very quickly, once we had the tile. Bogdan was the one who removed our old kitchen tile, put up drywall, and put in the new tile. We couldn't believe how quickly he worked, while still paying such good attention to detail.

As my wife and I narrowed down our choices as to who to select for our kitchen model, Billy sold us…read moreon outstanding customer service. He understood our vision and offered great advice on additions we never thought of. Now, we couldn't imagine our dream kitchen without them. Prior to our upgrade, we had all brown cabinets with tile countertops. Now we have white shaker cabinets with the stunning Babylon grey quartz. The installers were incredible and moved quickly. They came in and did the job with such care to our home. They worked around our busy schedules to make this make this project happen in a timely manner. To add to the overall experience, we received a mystery package from Founders Choice today. We opened it only to find a beautiful cutting board with a personalized note. Thank you Founders for making a first time home owners dream kitchen a reality. The Kate's

From the owner: Our kitchen and bath design showroom located in Tumwater, WA, offers a comprehensive selection of…read moreoptions to update or renovate their kitchens or bathrooms. Among the options available may be paint and stain cabinetry, as well as quartz and granite countertops. Come get inspired for your next kitchen and bath remodel.