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    Tops Countertops

    3.2 (30 reviews)
    Closed Closed

    Services - Tops Countertops

    Countertop installation

    Countertop refinishing

    Countertop removal

    2 More Services

    Countertop repair

    Countertop resurfacing

    Tops Countertops Photos

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    Recommended Reviews - Tops Countertops

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    E N.

    First I want to say I have no ties to Tops, in fact 1 month ago I'd never heard of them. My boss had new countertops installed just before Thanksgiving and he was very pleased. He told me the cost and I was very interested. From the beginning to the end of the process and everyone involved, it was a fast, smooth and easy interaction. The price was maybe the best part ot it. Turned out fantastic once finished and I'll be using them for both bathrooms soon. I have read some of the unfavorable reviews on here and wonder if some of those people are just hard to please. Highly recommend!

    My husband and I could not be any happier with our new quartz countertops from Tops Countertops. Lauren was very helpful when we had a tough time deciding which quartz to pick. She was very patient and with her assistance we picked out the perfect countertops. Danny was wonderful when he came out to take the measurements and patiently answered all of our questions. Bradley and his helper installed the countertops and did an amazing job. They were fast and efficient. The kitchen was spotless when they left and we now have absolutely gorgeous quartz countertops. From start to finish we are so pleased that we made the decision to go with Tops Countertops!

    Mineral oil application

    After seeing a neighbors soapstone counter she referred us to Amanda at Tops. Amanda was busy, but made more than enough time for us and answered all our questions. We found the soapstone slab at Crocodile Rocks and after selection, they also referred us to Tops. The template maker came out quickly and completed the projects plan in less than an hour. Then for installation, it took 7 men to install the slab on the kitchen island. The installation was quick and clean. They laid protective barriers on walls and floors and left the house cleaner than when they arrived. Every step of the process was efficient and very COVID safe. The best aspect was the scheduler (Samantha's) communications to us. She was very clear and concise on expectations and the reminder emails kept us well prepared every step of the way. It was a great experience and were very happy with the product.

    1st repair of the largest chip that isn't flat and has scratches from the razor

    We had the worst experience with damage to our granite in 3 places, one of our seams looks like a large grout line, uneven cut far from the wall on one side that needed tile to float out and a larger caulking line to cover, and the corners and edges on one area didn't match the rest of the kitchen. Please see the pictures attached. The customer service from a staff member and the owner was so disappointing then we tried to resolve multiple issues with the install of our granite. During demo our cabinets and hardwood floors weren't protected well leading to some damage, we had a lot of damage to the walls and metal corners, and a shattered pendant light. The biggest issue was finding 3 chips on our granite in different areas which the largest was found by the installers and fixed poorly without us being notified. I found it after they left from the silver scratches on our granite from their razor blade attempting to fix and the repair wasn't flush with the counters. They made 3 attempts to fix this large chip, the first one has the silver scratches, the second was cream/didn't match with bubble/holes, and the third matches better. The owner said granite chips like that on its own and that it was at no fault of their Company and asked me to provide video to back up my allegation that they chipped/damaged our granite during transportation/install. The owner said our seam which looks like a grout line is industry standard and that he would have our project put in his own home. The slab cut on the side of our bar area wasn't straight and was so far from the wall that our tile guy had to float out our tile and put a thicker bead at the bottom to cover it up. The corner and edges of two of our granite slabs are different, one is more of a rounded bullnose edge and corner and the rest of the kitchen is a straight edge and corner. I tried working with the owner and all I got was comments from him that we seemed too detail oriented, their company should have steered us in the direction of another countertop company since our expectations weren't what their company could provide, and that it was a good thing we canceled our tile backsplash job with them because that's not their "bread and butter" that we would be happier with another company (which we were) I understand that things happen and we are easy going people that also do not write bad reviews but there was a lot of things that added up and we want to make sure others are aware of our experience so this doesn't happen to them. We won't refer this business to anyone and won't give them any more of our business. It's so disappointing because we love the granite we picked from the warehouse up north, we payed extra for the slab layout, and love to support a local small business.

    Cracked counter top that needed replacement.  Simple enough???

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    Ask the Community - Tops Countertops

    Review Highlights - Tops Countertops

    John & Valerie were super helpful when it came time to find the perfect countertop to coordinate with our color scheme.

    Mentioned in 3 reviews

    Read more highlights

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    Tops Countertops - countertopinstall - Updated May 2026

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