Very clean professional installation of quality security cameras which I'm very satisfied with. Thank you Watchdog Security!

We found Watchdog on Yelp after our neighbors house was burglarized, again, and they proved to be an excellent choice. Alan responded to our email the same day (Saturday) and came to our house to give us a quote. I will note it was Mothers Day weekend. No other firm would talk to is until Monday. After assessing our house, he explained all the options and gave his recommendation on what would work best, including what we did NOT need. He was informative but not pushy. Unlike the very aggressive quotes we got from ADT salespeople. ADT did try to undercut him by a few bucks but this just highlighted that they overcharged me the first time, so I went with Alan. Installation was simple and quick. He walked my wife through the system. We had one follow up question for him that he offered to resolve free of charge. Overall, very happy. He gave us what we needed for the best price without the fear tactics and pressure we saw from the other firms. I trust him with my families security and recommend you do too. read more

Alan and Watchdog Security are awesome. I had my initial system installed several years ago and have upgraded and expanded it twice since then. There were no high pressure sales and the installation techs have always been great. They were knowledgeable, professional, and efficient. They worked quickly and didn't leave a mess behind. I have and will continue to recommend Watchdog Security to people interested in an affordable alarm system. read more

I hired Watchdog Security to install video security at my commercial building. Alan the owner was very professional came out himself to give the estimate. They were able to set up an install within a week just in time before my thanksgiving vacation. Alan even met me on a Saturday morning before my flight out to help go over the app and how to access. Five stars for sure and highly recommend! read more

Allan provided us the best customer service I've ever experienced in a long time. When I was calling around to different companies to compare services and pricing, watchdog remained on the top of my list. A week prior from the installation, we were victims of car vandalism and identity theft so safety is our number priority. Allan provided us with recommendations to areas that we should cover and also provided a great deal to cover all of our windows, and we have a ton! In the past, I have dealt with other major security companies but as of right now, watchdog is #1. Thank you for securing our family read more

Absolutely amazing service! Everyone I dealt with was super helpful and on it. I had a consult on Monday (which was a federal holiday) and everything installed by 2:00 on Saturday. So excited about my new security system and feel so much safer because of it! Also Jeremy was AMAZING!! read more

We love Watchdog Security! We have been very satisfied clients for years. We work with Jeremy (sales) a total sweetheart as well as Alan. Both are wonderful. They really know the business and provide excellent service. They will meet your every need and provide a solution. They offer competitive pricing, the newest solutions and don't do a lot of up selling. It's really about your needs and not theirs. On the service side, Alan is amazing. He has a seasoned team that is knowledgable and professional. The work they have done to our home is impeccable. I am extremely detailed and picky, but I have been extraordinarily pleased with the work of Alan's team. We feel really safe in our home. We would not do business with any other company, period! read more

A very professional company. Allan Berlinguet the owner is quickly to response Quickly scheduled us in replaced our system Informed us about his equipment and price. And installation complete. No hassle what so ever. Highly recommend WATCHDOG SECURITY to everyone. Large companies don't care about customers BUT ALLEN gives 100% read more

Watchdog installed a new security system in our office. Alan was very helpful and accommodated the urgency for the installation, he sent a tech out the day after we approved the quote (which was the best price out of 3 other services). The tech was great, he installed it very quickly even helped me with a camera issue I had from a system watch dog did not install. I highly recommend their service and will definitely be using them again. read more

Great customer service, the Tech Dustin was very respectful and very knowledgeable about the whole system. The sales process by doing a E-contract was very quick and easy just as the Rep. Jeremy had explained. I will be referring this company to my family and friends for a long time. read more

One of the worst customer service and installation experience. The sales person, Joffree, doesn't have the knowledge and doesn't keep up with the latest products that are being installed by their company. 1. He comes and makes false promises, and says that the security panel has certain features like adding additional Z-wave devices on our own. Post installation, the panel stated that this feature needs to be enabled by the dealer; I called him and he stated that the panel doesnt' allow this feature and that he gave us wrong information. Ridiculous!! How can you claim to know all about security devices and do not know about the features 2. Remote garage door monitor - He sold us the device; but the installer that they sent - Ramon, didn't know how to install and configure it. He openly told me that he will figure out the details as part of installlation. I had to spend an hour with him to configure the monitor and connecting it to a wifi connection - he didn't know any details on how to configure it. And yah, they still charged me $99 as installation fee 3. They charged my credit card twice for the initial installation and equipment fee ( I am going crazy following up with them on receiving the refund) 4. The motion sensors that they installed do not work - you have to leave at least 20 messages for somebody to respond back, and then also they don't know the answer. They want you to co-ordinate with the installer, Ramon. And by the way, Ramon, is always busy - never wants to come because he is doing an installation somewhere. And you, a Customer, go crazy coordinating with Ramon and Joffrre. 5. When Joffree came to sell the service to us, he claimed to be the local franchise owner. At the time of resolution, he makes the excuse that he is not the owner and that Alan (sacramento?) is the owner and nothing is in Joffre's hands from a resolution perspective. How can someone give their business to this company? Ridiculous. I have done the following to take these guys to order: 1. Opened a complaint with Better Business Bureau. 2. Watchdog, apparently, has CA State license and I am following up with the Department of Consumer Affairs, Sacramento 3. I also followed up with Central Security Group (which provides monitoring), and the Customer service Supervisor there told me that their team itself is having a tough time contacting someone from Watchdog security. I know others have given great reviews about this company - I would doubt it all. There are a gazillions other dealers, go with anyone else. How worse can they be? read more

I would like say that I was very impressed with the experience I had with this company. They dealt with my very particular needs with the utmost professionalism. The Technician Dustin was very knowledgeable with the equipment that they use and that speaks alot with how fast technology is changing. The Technician was on time and provided a courtesy call as I requested. I felt very comfortable on how to use the system and interactive features when the Technician left. I will be recommending there services for a long time to come. read more

I have a distribution business located in Sacramento, CA. When we open our new office and moved in we did everything we needed except one thing. We forgot about our security needs. I call Watchdog security and spoke with Alan. I explained the need to get the system installed ASAP and he was able to install our system on the same day after hours. He installed a alarm system that I could use my cell phone to arm and disarm as well as check on my alarm status while away. I was very happy with the service he has provided. Thank you Watchdog Security for an excellent job. read more

I had finally had enough of my alarm service. I'm so gald that Alan and Dustin from Watchdog installed our new system. They were fast, friendly and very knowledgeable. I can't say thank you enough! read more

I worked with Alan at Watchdog Security to get my parent's alarm as well as my own alarm and home automation setup designed and installed. He had a fantastic proposal right out the gate and was very pragmatic about what we may and may not want and need. The components are state of the art, installation super efficient (looks killer!), his explanations extremely detailed (been in the industry for quite a while -- very knowledgeable) and his pricing extraordinarily fair. My wife loves the security. I love sitting in bed turning the lights off and locking the doors with my iPhone. read more

Alan tried to bribe me to change my review tiday. Because I refused he will not come back to finish the installation of my alarm system. In the meantime I am paying monthly monitoring charges. I moved my system from one house to this house. For three months I have tried to get him to come over and reinstall my system To reinstall the system he wants to charge me $1000. $800 for equipment and $200 for service call. Then when I tried to talk to him he said he was going to call the police because I am harassing him. All I'm asking him to do is to re-install the system that I am paying for. If anyone wants to see the multiple texts between us I will be happy to provide them. I will be going to the Better Business Bureau and to Google #. I have also contacted the monitoring company and made them aware of his sketchy business practices. Caution be skeptical of the other reviews posted here I would not put it above him to make his own. Less than two hours ago he was trying to get me to remove my previous review by bribing me. read more

Great Service from Alan We needed to reschedule a few times and Alan was accommodating and understood. Since we had a previous Alarm system .. we were familiar with the features of using Alarm.Com. We were able to talk about what we wanted over the phone. When Alan came out to install there was no pressure to up sell things we did not need. Install took a couple of hours and we are now have the house secured. If you are looking for professional install this was best company. The monthly price was lower than other professional install such as ADT. Also you get more features compared to most self install options. read more

Joffre helped get us started with our ADT system. He told us if we EVER needed anything to give him a call (on his personal cell!) and he could help us! Instead of having to call ADT which would be a pain and they take forever to respond to a service call. In any case! We had to place a service call for a sensor that was acting up. I texted Joffree and he was super quick to reply and even sent out his tech Bryce the next day! Thanks for the quick turn around and efficient replacement of our sensor! Would highly recommend Joffree and his team. Bonus!! They are super friendly =] read more

Just got a security camera system in place. Excellent service hands down!!!!! Will highly recommend to anyone and everyone.

last year I got some quotes on a security camera system. I told them what I wanted and they told me the price and they installed it. From the very start 2 of the most important cameras didn't work. They basically said too bad, this guy is a 1 man show that works out of his wife's car. I had to pay another security co to fix his mistakes. Mr Security is the best you can get if you read his response its all a lie. he has no company vehicles he uses his wife's station for concrete. He won't fix his mistakes he says too bad for you. Use this guy at your own risks. He some how gets his bad removed. Call him for an estimate and see for yourself. My mistake was paying him before he had the 2 cameras operating read more

I haven't used this company's services but wanted to comment on a recent experience. A guy from this company called and said something about missed call from my number. He wasn't clear on the phone and i asked to repeat. Seemed annoyed. As i was responding he cut me off and hung up. Rude and unprofessional. Important part of business is front line service. If their installation is as bad as their phone reps i would go elsewhere. read more

Exemplary service with a personal touch. If you are looking for the state of the art security at prices far below industry standards watchdog is the place for you. I had my property secured at affordable prices and the tech Dustin was very knowledgeable and cordial I will always use them in the future. read more

We had a great experience with this company. They scheduled an appointment in a timely manner. Dustin was wonderful and helped get our alarm up and running. read more

When I needed help on an immediate short notice, my phone call was answered right away and the service was professional and knowledgeable about my situation. I am more than happy to write this review and share the contact information for Watchdog with my family and friends. I am very impressed with the speed of receiving a quote and confirmation of the installation. I can now sleep at night knowing my new alarm system is up and running in one day. read more

These guys are great! I talk to the same person all the time (Al). So u don't have to worry about a big call center. Also gave me a great price for the install and the monthly service. I can do everything from my phone with the security system which make it very convenient. The installer was nice, knowledgeable, and made sure everything was exactly how we wanted it. I strongly recommend Watchdog Security! I call many places in Sacramento and these guys gave me the best price and service.! read more

My sister has been using Watch Dog for about 2 years now and I just moved into my new home so she suggested them to me! Called them up and spoke directly to the boss himself, Allen! He made everything quick and simple in explaining everything over the phone. They're based out of Sacramento but I'm over here in Fairfield and he himself made the drive out to set up my system which I appreciated. He explained everything step by step as he was setting up. Super in depth explanation of how to work my system. (Although it wasn't complicated, at all. He made sure I understood everything.) The entire process of setting up my entire house with all new equipment took less than two hours and everything is working perfectly. Being able to control everything from my phone is super handy and quick. Don't even get me started on how amazing the price point is, give them a call and find out for yourself! As my sister suggested them to me, I suggest them to all of you! Watch dogs have you covered. read more

Joffre gave me a good deals on my securtiy home systerm , i pay the same price with adt, but i got 10 sensor instead of 3. the instalation guys came on time , and he did a very good and clean installation job. help me set up the account , and guide me thought the systerm . After that i decide to use watchdog security for my restaurant also. I 'll definily recommand to friend and family . read more

This company was the only one out of all the ones I contacted to get an alarm system for my first new house to actually come out and meet me. Alan came and impressed me with the customer service and value of all the products. Everything works great. Though I had a problem with my thermostat, Alan came promptly to my house right after I got home from work and trouble shot the problem, fixed it and even tested the whole system to make sure everything else was working properly as well. I highly recommend these guys. read more

Watchdog Security customer service is amazing. I was in search of a new alarm company as my previous company could not resolve my issue of my existing alarm always being set off at random times because of wiring issues. So I sent I yelp message for a quote on a Saturday to Watchdog Security and within the same hour the responded promptly, asking additional information in order to provide me with a comprehensive quote. Then Alan called me that same day to schedule an appointment for that Tuesday. He told me between 9-10am a technician would come out to install my system and gave me the name of the technician who would be coming. On that Tuesday, Technician Marcus texted me at 8:35 that he was finishing his job up at another location and would heading my way. He showed up in that timeframe that was provided, was very respectful and knowledgeable about the products and answered all my questions (that's not always easy). He was in and out in no time. Thank you Alan and Marcus for taking care of my family and I. I highly recommend them. read more

Brandon did a fantastic job explaining the system options. Very impressed when after we had signed he took the time to follow up and make sure my wife and I were happy with the installation and the system. We are happy with the ADT system and very impressed with Brandon Tomas. Again, very impressed with his follow up. Thanks! read more

I called Alan to see if the alarm panel I had already installed from my builder can be used instead of tearing it apart and placing a new one (because Bay Alarm told me I was not able to use it if I was to use their system). Alan came over same day, took a look at it, and said he would be able to work with what I got, which I was so relieved about. He was very professional, honest, and patient. Definitely knows what he is doing. I highly recommend Watchdog to anyone. Thanks to Alan, I have a secure home! read more

Allan, came out to do the estimate, wonderful job explaining all the features and was very honest regarding what we needed and what we did not, he did not try to oversell. Had Dustin perform the install, he was friendly, respectful and knowledgable. Fantastic job! Highly recommend Watchdog Security. read more

I had watch dog come to my house and a camera system. They did a great job at a reasonable price!

My husband has been using Watch Dog Security for the past two years at his shop and they've been great. We knew we wanted security with a service, knowing there's someone on the other side if an alarm goes off has been a huge comfort. Alan came out and installed a system for our home today, you really cant beat their customer service, the equipment is very easy to operate, and the monthly service cost doesn't break your bank. I strongly recommend you reach out to this local company! read more

Hired watchdog security to update my alarm and install cameras around my house. I couldn't be more pleased. The owner and crew were very polite, professional, and did an excellent job. I'll be recommending them to my family, friends, and neighbors. Thanks again. Tony read more

I would highly recommend Alan to anyone! Great pricing and a lot more security devices for a lower price. Alan provided immediate attention to my questions and concerns. He runs his company with high character and good values. He provides and fully understands the latest technology for home/business protection. Doing business with him is always a pleasure! Our only regret is that we didn't switch earlier to his company! read more

Recently was put in charge of looking for a new alarm company to switch to from Tyco. We had been getting overcharged and treated very rude by the competition. Called about 6 other companies including Watchdog and after much research and estimates Watchdog provided the best bang for our buck. I messaged the company and Allen got in contact with me right away. My job was to research and meet with various companies and then present it to my higher ups. Allen made the process very clear and easy and was quick to answer any questions we had. We had the alarm installed on Wednesday and so far it seems to be working good. It operates different from our past company but that's expected after the same system has been installed since 1991 lol. I was not there for the install but I asked several people who were there about the installation experience. The installer was not Allen which is understandable. Our front desk rep had several questions about how the system worked along with the app. He was shown the bare basics and was given a manual for the rest. We were not used to a 2 partition system (which is what we requested) so the operation of it required more questions. The installer told him, "I'm just the installer I don't know how everything works". Our rep understand and decided to read the manual. After two people read the instructions the system did not work the way it described so we called Allen. Allen verified the system does work differently then described but did explain how it worked over the phone. Also, we ordered 7 door sensors but the installer only brought 6 so it will require another trip out. Also we received 1 indoor siren but not one for the second partition. Other than that the system seems to be working great. Thank you Allen! read more

I learned of Watchdog while searching Yelp for a company to install a home security system and security cameras. The company had great reviews and I decided to give them a try. From the first phone call to inquire about services and pricing to the installation and follow-up; Alan was very responsive and professional. He is extremely knowledgeable in the field and runs his business with integrity. I am very pleased with the security system and its features as well as with the camera system that we had installed. I highly recommend Watchdog for all of your security needs. read more

This business is great. I had some concerns about whether someone had tried to break into my house over the Christmas holiday, and I called these guys on December 27th, hoping they could install ASAP. Alan said they could do it that very afternoon, and set everything up for me. He was communicative via text and gave me updates on when Marcus would be there. Marcus called me about 20 minutes before his scheduled arrival to let me know he was on his way. They both were very professional and Marcus installed the whole system in a short amount of time. Then he walked me through how to use everything. Really happy I went with this company, and now I feel so much better about my home security. read more

I was impressed with the technology and ease of installation. System has been working great; both at home and via the phone app. We had one small hiccup with the motion detector and Marcus came out a couple days later and got that working for us as well as checking out the system again. Would recommend Watchdog Security for security and alarm systems. read more