I'm trying to get a refund for the work…read more I tried calling the store last week and they wouldn't help. They said that's not something they can do. They gave me another number. I left a message there 4 days ago. A person called me back, wanted more info on the piece. I gave her the framing date and the initials ATR. She said that was her. But wouldn't give the refund. Can you help facilitate the refund?

I have been using Big Picture in Needham for years and it is great. I am an underwater photographer…read moreand am very picky about framing my work and they are great to work with. Helpful, imaginative, knowledgeable...all you could ask for. They do not try to oversell their products. Highly recommend Big Picture in Needham. Steve Needham MA

My dad gave me a print of a place that had special meaning to me, and I've been meaning to get it…read moreframed for years. After looking at yelp reviews, I went to Frame It, and I'm glad I did. The canvas was crumpled from my poor care of it, and paint had therefore gotten messed up. The associate very nicely and without judgment helped me select the frame style and colors as I had no idea where to start from the hundreds of options, said they'd fix the missing paint, and I was delighted to get the beautiful, stretched out, framed, final product before Christmas!

Kurt not only did it wonderful installation of a gallery wall in my home but he also restored torn…read moredrawing of me from when I was 16 years old so it looks like there were no tears in it all and they were plenty of pictures it looks perfect! Not only do they do framing but they also have computers we can print out things from CD ROMs and send them File to print online. Re: the picture gallery wall in my home and he did an excellent job and had great suggestions about photo placement.

Stopped by Michael's to pick up some metal weaving supplies after getting a lesson at a YES event…read more The store was a bit disorganized - lots of stuff around, messy, and not very many staff to help out. I was directed to the proper aisle and found a few things. I was hoping they had a book for jewelry making but couldn't find one. I decided to use self checkout cause the people at the front were getting balloon orders ready. Be sure to look online for the coupons!

Staff here is great. They are so helpful and friendly. Shop her allot recently it's in my…read moreneighborhood. I definitely recommend this store . Big selection if not in stock you can have it sent to the store . The staff is knowledgeable and will help you with this .

We have had a few things framed here. The items are high end and we are very happy with the work…read moreand the choices that were recommended to us by the owner, John. We went in with an idea of what we wanted and John guided us with suggestions. That said, he is very difficult. This last time we were tossed between 2 different frames. We chose one, gave a 50% deposit. When we arrived home and considered the space it was to be hung, we decided to go with the other choice. We immediately called John (we left his store only 30 minutes prior) to tell him we are changing to the other frame. He was nasty, said we were "grinding him" (not sure what that means since we were asking only for his opinions) and said he's too busy to deal with this and to come get our piece. We attempted to calm him down and in spite of his unprofessional demeanor told him we'd be in to look at the other frame. Upon further consideration I decided I did not want to work with someone so unprofessional. When I arrived I asked him what went wrong and he lost it again. Crazy! He the gave me our piece wrapped in paper, not in the tube he was given and when I asked him to put it in the tube for protection, he said "I already rolled it." In spite of his great work....."CAUTION!: STAY AWAY"

My wife and myself had a couple of water color prints we needed framing, we decided to use John at…read moreAtelier 564 based on the Yelp reviews we read. We couldn't be happier that we found him, he helped chose the perfect framing materials for the prints and had them done when he promised. The pieces look incredible and John is a very interesting story teller, so the whole experience was a pleasure and we highly recommend JOHN.

Kurt and his team are incredible. Kurt's shop has been printing and framing my poster-sized photos…read morefor over 15years. In 2023 & 2025, Frame it Waban enlarged and printed 15 of my photographs on aluminum plates for the Babson Art Gallery exhibiting my work. They were perfect and received tons of compliments. In 2024, they framed a special birthday-themed jigsaw puzzle for my wife's significant milestone birthday. More recently, I needed their creative skills to design and print two plates, one a poster size photograph and a second plate with an accompanying poem on an intentionally clouded portion of the same photograph which are now on display in my office building. A special shoutout to Angela for her patience and design skills on this project. Now matter the frame or printing need I have, I take it to Kurt and his team at Frame it Waban. They are simply the best.

While my purchase at Waban Photo was small, it has a huge impact because I know have a great…read moreenlargement of a favorite photo hanging where I can see it. I'm tired of the cheap quality enlargements at CVS/Walgreens, and with this photo having a large background of green grass, I wanted it done on good paper. It was easy to upload, make any necessary tweaks, and received an email soon after letting me know it was ready. Now I know where to go, and I am happy to support a neighborhood business!

Great framing resource with high quality products and reasonable prices! Peter, the owner, is…read moreexcellent at providing input on frames and matting. He is very dedicated to ensuring that your artwork is protected and that it looks fabulous when finished.

From the owner: Representing over 60 artists and artisans for over 14 years, we have quality original art, hand…read morecrafted pottery, glass, jewelry and much more as well as custom picture framing. Art consultation available for home or office. New items arriving daily!

I find it very important for me to step back and amend my recent review after my recent discussions…read moreand interactions with Trefler's. I felt my side of the disagreement had been heard and respected. They were able to accommodate my concerns and we came to a very amicable agreement. I was impressed with their patience and commitment to making this transaction and investment work out in all parties favor. This company has been in business for many years and based on this successful interaction I'm sure they'll enjoy continued success.

I needed at-home repair of several antique pieces. One was a mahogany buffet which needed veneer…read morerepair as well as loose posts on the piece. Both problems were resolved by the Trefler technician Sam, who made the repairs and skillfully colored the area. Another was an 18th century French armoire. One of the original shelves had warped and had to be resized to fit back into the piece. I also needed the door latch relocated so that I could open the doors without using a ladder. These repairs were effected by the technician Bernard. The remaining time was used to repair an antique table with a loose shim, a loose piece on the front of another anntique armoire and a Charles X antique clock which had cracked on the front of the piece. There was a three-hour minimum payment for the technicians' time and transport. While expensive, I felt the time was well used and the expertise of the technicians totally justified the fee for their presence. The bottom line is that all my furniture problems were resolved by their intervention. You get what you pay for.