High-quality, consistent, and fair pricing…read more I've had at least 10 pieces framed by West Roxbury Framing over the past year, and they have been consistently excellent. It is rare to find a shop that delivers on the "triple threat" of quality, price, and speed, but they manage all three. Moses and Jake are incredibly helpful throughout the entire process. The craftsmanship is top-tier and the pricing is very reasonable for the level of work. What I appreciate most is their accountability - on the rare occasion there was an issue with a measurement or material, they were happy to resolve it quickly and professionally. They truly stand behind their work. Highly recommended for anyone in the neighborhood looking for reliable, high-quality framing.

Great service and advice. We weren't sure what to go with, but were presented great options. We…read morewere very happy with the frame and mat.

They are Great. Julie is an Owner and she is very Helpful…read more The Business is Good.its near to our House.

Excellent frame shop. The person that helped me pick a frame (color style, matting) was extremely…read moreknowledgeable, helpful, and patient. She even steered me to a less expensive frame that complimented the picture perfectly. I'll definitely return in the future with any of my framing needs.

Simply the best i have ever found. I have had all the paintings in my house framed here and they…read morewere all framed perfection with special care taken to match the frame to the painting. Great sense of color.

This place is a gem. Amazing customer service and the price and quality are the best I have found…read morein the Boston area. Have been here a few times with many different kinds of framing requests. They are very flexible and can help with everything. Be prepared before you go in though, it looks like things are disorganized, but the truly are not.

Great quick service and really fair prices. They worked hard to find the frame I needed.read more

Love this frame shop! Larry and team are committed to ensuring your framing is absolutely perfect…read more He offers great advice including pricing options. Great customer service, quick turnaround for orders. Also like that they have local artist work available for sale. Highly recommend.

This place is not frugal! Two frames for printer paper-ish sized prints were $150-$200 each. There…read moreis a wide variety of options for frames and mats and service was knowledgeable and helpful to plan out hiding flaws in my prints. Materials seem to be ordered custom and you get a call once the frames are ready, it's quite old school.

I have been having countless pieces of art framed here. Vinny is extremely helpful with choosing…read morethe correct mats and frames. His work is meticulous and compared to other framers. His prices are reasonable. I have recommended him to many of my friends and continue to do so. Everyone I have recommended to Vinny has felt the same as me about his work. It's also very pleasant to chat with him.

I'm trying to get a refund for the work…read more I tried calling the store last week and they wouldn't help. They said that's not something they can do. They gave me another number. I left a message there 4 days ago. A person called me back, wanted more info on the piece. I gave her the framing date and the initials ATR. She said that was her. But wouldn't give the refund. Can you help facilitate the refund?

I have been using Big Picture in Needham for years and it is great. I am an underwater photographer…read moreand am very picky about framing my work and they are great to work with. Helpful, imaginative, knowledgeable...all you could ask for. They do not try to oversell their products. Highly recommend Big Picture in Needham. Steve Needham MA

The Picture Store is an Incredible Family Run frame shop that actually cares about their customers…read more Ive seen many frame stores come and go and turn into over-priced bland useless places... The Picture Store has stood the test of time and gets it Right, every time. As a Teacher, and Artist who sells a lot of prints and paintings, i always recommend The Picture Store to everyone interested in frames. They make the process go smoothly, offer great advice and do Incredible Work :) Keep it up :) !!! - dino

I brought three artworks in to be fixed. It took more than four weeks and it cost almost $300…read more One of the artworks had the wire on the back incorrectly installed and after five days of hanging on the wall, the frame fell down and was irreparably damaged. I sent an email to The Picture Store with images of what had happened and asked for a refund for the one artwork that was done incorrectly. I left a message a week later and now, after almost two weeks, I still have not heard back. Go someplace where the customers are treated respectfully after the work is finished.

This shop does excellent work. Always so helpful when it comes to custom framing of weird things.read more

Great selection and wonderful customer service. Very knowledgeable staff who are able to answer…read morequestions and provide helpful information.