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Walmart Vision & Glasses

3.6 (16 reviews)
Closed 9:00 am - 7:00 pm

Services - Walmart Vision & Glasses

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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6 years ago

Had to wait for 45+ mins even though I had an appointment. But had proper eye test done so it's ok.

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7 years ago

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People searched for Eyewear & Opticians 8,157 times last month within 15 miles of this business.

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Milpitas Family Eyecare

Milpitas Family Eyecare

4.4(89 reviews)
1.3 mi

Amazing experience from start to finish. Ana and Liz were incredible receptionists--so kind,…read morepatient, and helpful the entire time. They made the process smooth and stress-free for me, my husband, and our two daughters. We truly felt taken care of and appreciated their excellent customer service. Highly recommend this eye clinic! We have recommended a few family members and friends and they come here as well!

2 years ago I came here for an eye exam and prescription glasses. It was great. No problems. Staff…read morewere professional and efficient. They scheduled an appointment for my eye exam within 2 weeks. Now? It's all changed. Wow!! It's so obvious these guys really hate money!! They hate customers! No appointments for months, nobody picks up the phone when I call, and the stupidest, most ridiculous part: They force you to have an appointment just to get damn eyeglasses which they never told me about when I spoke to them on the phone. I wasted my time driving to the office on my day off hoping to order glasses. I tried to call before I left but nobody answered the phone. When I arrived the rude, judgemental valley girl sitting at the front desk rudely and condescendingly told me they only do eyeglasses by appointment. When I asked why she made up excuses about how they're "short staffed." LOL. Oh honey! Eyeglasses aren't rocket science. Any receptionist at every clinic can do them. Those two bored receptionists were just sitting on their ass not doing anything. I know they could've helped me. I used to think very highly of this business. Now it's obvious they hate money and hate customers. I hope they go bankrupt. It's very clear that they will considering how empty the store was and how they turn away paying customers. Especially for eyeglasses, their number 1 revenue source.

Photos
Milpitas Family Eyecare - Showroom

Showroom

Milpitas Family Eyecare
Milpitas Family Eyecare - Ray.ban collection

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Ray.ban collection

Focus Optometry

Focus Optometry

4.1(84 reviews)
2.3 mi

My mom and I have been clients here for almost 15 years (since their previous location off Dixon…read moreRd). My younger sister has also exclusively been going here since early childhood, too - poor vision runs in the family! Throughout the years, I've gotten to work with both Dr. Tran and Dr. Choi - both are experts in their craft, professional, and patient. When I think of trustworthiness with medical professionals, I think of them. The same goes for the opticians, Mindy and Thuy. I will always recommend Focus Optometry to friends and family.

UPDATED: As of today, I spoke directly with Dr Tran, and sincerely appreciated her communication…read moreand willingness to take feedback so that all customers feel cared for and heard. I truly believe that both doctors are great and will appropriately share feedback with their team in an effort to grow and learn. Thank you Dr Tran for reaching out directly :) My family and I have been going to Focus Optometry for close to fifteen years. We all get our eyes checked here, and typically buy glasses here as well. It was really convenient living close by as kids, and we always had generally good experiences with Dr Choi and Tran. However, since they moved locations, I've noticed a huge dip in their customer service/selection. I recently went in because my glasses broke (purchased a year and a half ago at Focus). I made an appointment and arrived on time and waited a bit, then was told I could go look at glasses and someone would be with me. Soon, one of the associates arrived and she had a sheet for my insurance. I told her multiple times that I had new insurance under my husband, and I insisted on seeing that sheet as well. She got another girl to print it out and then barely explained anything to me before walking away to help another customer. Regardless of the insurance, I felt like I wasn't a customer that they cared about. Not one smile, how are you, how can we help you. Instead they talked down to me and had no empathy for the fact that this was the THIRD pair of focus optometry glasses that have broken in the past ten years. I ended up selecting a frame that was cute and one of the associates told me those were no good. I ignored her and went to a different associate and asked for a price. Without telling me the price she told me those frames were discontinued and they no longer make them. I asked why they were on display and she shrugged and said that's why she put them up higher so nobody would grab them. So I asked alright, can I see glasses similar to these then? And she immediately points me to a locked case of Tiffany and Co / Gucci glasses like girl I know what you're doing. I ended up grabbing my broken glasses and I just left. Over sixteen years of going here and I'm pretty sure I'll be finding a new optometrist.

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Focus Optometry - Front Entrance

Front Entrance

Focus Optometry - Back Entrance

Back Entrance

Focus Optometry

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Ha Thao Lai, OD - Reception area

Ha Thao Lai, OD

3.3(20 reviews)
1.4 mi

I've been coming to this optometrist ever since I was in elementary school and never had any…read moreissues. My recent experience will make me never come back. Super unprofessional and they will try to take advantage of your insurance and bill extra. My dad has two insurances and he came in for an eye exam and they billed both of his insurance. I called to order contacts and they said I had to pay some cost out of pocket. When I questioned them, they said they are using my left over credit carried over from last year. But if that was the case, they should have been able to charge the remaining amount on my current allowance. It wasn't until I asked them to explain step by step that they billed my insurance correctly. On top of that, they said they will call me back to ask the doctor about insurance. They never called me back, I had to reach out to them MULTIPLE times. Horrible experience and I will switch optometrists.

I have been coming to Dr. Lai since I was a teenager, nearly 20years. Service typically has always…read morebeen great, quick, and easy, especially with having VSP. However, the past few years have made me reconsider. It has been increasingly difficult to get someone to answer the phone to even schedule an appointment. I have been calling for over 2 weeks to try and make an appointment but every time I call, there is a busy dial. In addition, the quality of the glasses lens has been extremely poor lately. The lens on both my boyfriend's and my pairs have flaked off in no less than 2 months. Even with a free 1-time replacement, the lens still flake and look horrible. My older glasses never had this issue. I recently moved and have been trying to justify staying with Dr. Lai, but I think I will finally make the decision to move onto another optometrist who is more local and can provide the quality of care I used to receive from here.

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Ha Thao Lai, OD - Reception area frontal view.

Reception area frontal view.

Ha Thao Lai, OD - Inside the office.

Inside the office.

Ha Thao Lai, OD - And, more options!!!

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And, more options!!!

Walmart Vision & Glasses - opticians - Updated May 2026

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