I have been visiting Dr.Ngo for almost 10 years and will continuing. Dr. and her staff are really nice and care. I always get the great advice and suggestion from them I really appriciate it and the price is reasonable. read more

North Valley Optometry - Picked up my lovely new glasses today! - Optometrists Near Me - San Jose, California

The doctor and the receptionist were very lovely and welcoming, and I have recommended them to my family.

One of the Best Optometry Office I have ever visited. They are so careful to check my eyes and everything about my eyes.

Everything went alright during my visit. The staff was polite and professional. The doctor checked in on my symptoms and asked how long I'd been experiencing them. They paid attention to smaller things I mentioned and didn't make it feel rushed. Explained what might be the cause and gave a few things to consider. I liked that they made sure I understood everything before I left. Office felt clean and organized. read more

The doctor and staff are very friendly and professional here. Search no more, Dr Ngo genuinely cares and is the last optometrist you'll ever need to look for. Also they recently renovated and it looks great! read more

Incompetent optometrist. Had an annual eye exam with Dr. Tarryn Uyen Ngo. Requested an eye dilation to examine the back of the eye but got refused. Dr Ngo says she is not a surgeon doctor so she cannot dilate my eyes and check the back of the eye. I told her I usually do it in the annual eye exam at other optometry stores. But she insists she cannot do the exam. If you want to check more(e.g., the back of your eye), she will refer you to another place called Advanced Eye Associates, Inc(owned by Danny Binh Luong) based on whatever you told her(not fact based). It's such a waste of time and an annual eye exam in her optometry store. She can only do glasses optometry but nothing more. Avoid at all cost. read more

Great optometrist my family and I have been coming here for over 15 years. Good variety of glasses and great service.

Been seeing Dr. Ngo now for probably close to 20 years. Her and her staff continue to be incredible, professional, very caring, and easy to work with. 100% still recommend! read more

Doctor Ngo knows what she's doing. Very professional and friendly. She recommended me to lower my contact lenses' prescription and now I can see better than ever with my contacts. VSP insurance works very well in this office. Great place. read more

I love this place. People here are sweet and friendly. I just picked up my glasses and they followed and applied my idea beyond expectations. Love love love. A big thank you! read more

North Valley Optometry - Tinted glasses - Optometrists Near Me - San Jose, California

It had been quite a while since we'd seen an optometrist due to the pandemic and our previous optometrist retiring. I was badly in need of new glasses. Dr. Ngo helped me get a new prescription pair, without breaking the bank. She also performed several tests to assess the poor eyesight in my kid's eyes, Dr. Ngo recommended contacts. The improvement in vision was marked. Only thing wished is that we had seen her sooner. She's a great optometrist! read more

This review is solely based on Nam (sorry if I spelled this wrong). I haven't even met the doctor yet but Nam helped me get everything coordinated for my upcoming appointment. I called to see if I could get a second opinion and I was willing to pay out of pocket because I didn't want to cause any inconvenience with my previous doctor or this doctor. She set me up with an appointment and recommended I call my insurance anyway to let them know my lenses were not where they need to be. Because of her suggestion, I was able to talk to my insurance and they are now covering me for a 2nd opinion. I can't thank Nam enough! I look forward to meeting the doctor and Nam :) read more

The process to get an eye examination was perfect during COVID. When you arrive, you call them so they can let you know whether they're ready for you to come inside. Dr. Ngo was very patient with explaining the pros and cons of different contact lenses (biweekly vs daily, oasys vs moist). I appreciated that she helped me make the best decision by giving me various samples to trial. And the communication with the staff was also excellent. I had a hard time finding time during the work day to call to order lenses; however, the staff was great at communicating with me via e-mail and voicemails. read more

I recently came here for an annual eye examination & new contact lens. Dr Ngo was extremely gentle & professional, the eye examination was more thorough than any other places I went before. Highly recommend! read more

I highly recommend Dr. Ngo and her entire team at North Valley Optometry because she is a supportive physician who cares about helping the entire person, specifically eye health, but also overall health. I've been going to Dr. Ngo for years (so many that I can't remember) and it just ocurrred to me now to write a Yelp review, sharing my recommendations on this platform. I've already recommended her to family (my brother and wife already went) and I will continue to recommend because Dr. Ngo is an excellent optometrist. Even though I have gone to her for years and she most likely has so many patients, she remembers little details about me and my family and has conversations with me. Dr. Ngo is someone who wants to take time to get to know and make patients feel comfortable--the best "bedside manner." And then her team/staff mirrors her caring and supportive manner. Sometimes I have very specific requests for my glasses and they go above and beyond to try to meet my needs. An above and beyond doctor and staff who will care for you and your eye health--that's why I 100% recommend Dr. Ngo and North Valley Optometry. read more

Great service, friendly staffs! The doctor is really nice and caring. I did my contact lense fitting here and she helped me adjust the prescription really well twice. I got 10 fitting lenses each time. The front girls are also really good with following up. The office is clean however little small. The glasses they have there are kinda expensive eventhough they are not from well-known brands. read more

Wanted to wait until my glasses come before writing the review to make sure the quality is what I expected. My experience with North Valley Optometry is perfect in person. Both optometrist and staff were attentive, caring and listened to my concern. The wait is not long and I was cared for the whole time waiting. I come here from Asia and had worn glasses at a young age. I have had multiple glasses made at different places in the US and they all gave me headaches. I later found out through a doctor at LensCrafters that Asia makes glasses with a different curvature than the US so in order to make my glasses, I have to get it matched my Asia-made-glasses' curvature. North Valley listened to my concern and when I provided them with my old glasses, they were able to make glasses that match the curvature. This is important to note if you were like me who need to get glasses done here but come from Asia. Costco and many other places do not offer this customizable option when I asked them. The only reason I gave 4 and not 5 stars is because I am going to school out of state and had to communicate via email and phone call and have my family dropped off my old glasses. It just feels like they were not very attentive via email communication. My follow up emails were lost and never answered (even a confirmation email that says "we receive your information"), I had to call multiple times and had to remind them of my case and ask for updates constantly. To me, that was a little turn-off. However, I would still recommend them for their flawless in-person service. read more

My husband and I have been seeing Dr. Ngo for several years and have had nothing but wonderful experiences with her and her staff. Everyone in the office is incredibly friendly and knowledgeable. Dr. Ngo truly demonstrates expertise in her field and excellence in patient care. She gets an A+ from me! read more

Love dr Ngo! She's so personable and tries to help you pick the best frames for what you need and what looks best with your facial structure. She's also incredibly patient and willing to explain anything you ask. The front desk is also wonderful; very nice and on top of it. read more

Every parent says they love all their children equally, but deep down, they are obviously lying. Similarly, everyone says they appreciate all of their senses equally, but psssst, come close. I will tell you a secret: everyone is lying. Touch, Taste, Smell, and Hearing, you are all wonderful and I would hate to lose any of you. However, my blessed and beautiful Sight is the only sense that I take in for regular exams. Sight, I designate you my favorite and my heir. All kidding aside, I highly recommend Dr. Ngo and her staff for your eyecare needs. She does her work with a genuine smile and I've always appreciated how welcome I am made to feel every year I come in for new contacts. I don't normally write Yelp reviews, but when I do, I choose to write them for my favorite businesses. Stay sighted, my friends. read more

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What can I say! You will NEVER receive outstanding customer service and professionalism from any other optometry office like Dr. NGO's office. I have been coming here for about a good 15plus years! From the time you book an appointment to the exam to fitting of picking glasses. You are great hands here! Thank you Kat and everyone for your hard work and dedication! Y'all are the best! Plus it never feels like I'm going to the doctors, but more so visiting close family friends!!!! read more

My family has been with Dr. Ngo since I was in elementary school. I am now a college graduate! All the staff are friendly and care about their clients. Also shout out to My who helped me with my appointment and emailing needs. read more

This was my first time seeing Dr. Ngo and I had a very pleasant experience. She is knowledgeable, personable, and kind - just what you want for a healthcare provider. Her front desk receptionist (Kaysee sp?) is efficient and does her job very well too. Highly recommend this office. read more

I have been coming to North Valley Optometry for three years to have my annual eye exam and get my yearly supply of contacts, and this is one of the best optometrist I have been to. The staff is caring and Dr. Ngo truly cares about your complete satisfaction with your new contacts. Over the last few years I have learnt to try and test different lenses to address my vision and to report my impression after a few days to find the perfect combination since I have both eyes totally out of synch and also suffer from astigmatism. You never feel rush or pressed and they are always looking after whatever rebate may apply to your yearly supply. The only thing that I would love they had was some of the more modern equipment to check your retina and do the peripheral vision tests that other doctors have, but other than that, this is a great place and I highly recommend it! read more

Great service by the entire staff! Scheduled an appointment 2 weeks ago and they were able to squeeze me in for my desired time slot. The eye exam was quick and they answered all the questions I asked. Overall, would recommend this optometry if you're looking for one in the area! read more

Worst optometrist ever. Have had the worst time here. Have been going here for a while and they've just gotten worse with time. Went here for the convenience factor since it's not too far. They jerk you around and drag out treatments so they can get the most out of your insurance. They dragged out treatment for my eyes for an extremely long time & when confronted about it, they blamed me. I changed offices and when they sent my file over, they also sent a copy of it to my home. They wrote about their personal feelings toward me & vented about their time treating me, in hopes to scare away the new optometrist. So immature and unprofessional. I definitely would not recommend them to anyone. Not even my worst enemy. Bad service. Bad treatment. Turns out they even gave me the wrong prescription. The new optometrist got my eye "problems" fixed and me seeing better within weeks.. While this was taking months & years with North Valley. Never again. Waste of time & money. If you're going to talk negatively about a customer in their file - do yourselves a favor & don't send a copy to said customer! read more

Love this place. Dr. Ngo very friendly and personable. Front office staff is great in helping you pick out frames. Have even taken my glasses in for repairs and they fixed at no charge (missing screws). Located near the Starbucks, another plus! read more

My husband & I have gone here for the last two years & we've always received exceptional service here. I especially like how our optometrist thoroughly went over our plan with us to get us the most we could without a whole lot of out of pockets fees, which is completely different from the last optometrist we saw. read more

I'm definitely coming back! 1. Dr. Ngo is friendly and informative. 2. The staff is approachable and helpful with eye glasses and sunglasses. 3. I purchased a pair of sunglasses, needed to return them and refunded me with no problem. 4. On time service and comfortable environment. 5. BEST OF ALL: I dont have insurance so they took off 20% from my visit. Total paid was about $85 for a comprehensive eye exam! Wow, even cheaper going to Dr. Ngo's office than paying eye insurance at my job. Also, I compared the prices w/ Dr. Ngo's office with other optometrists in the area and Dr. Ngo's office is the cheapest by far. read more

I came here to switch from hard contacts to soft contacts and Dr. Ngo explained to me the advantages and disadvantages of switching. Then I got a quick vision test and after, her staff patiently trained me on how to put them on and take them off. Overall, I had a great experience during the visit. The office itself is located in a pretty isolated location(near a deserted theater) which might be why not too many people come here. Oh yeah, and Dr. Ngo graduated from Southern California College of Optometry, one of the best Optometry schools in the country. read more

Great customer service, made the whole process a real pleasure. Dr. Tarryn Uyen Ngo is attentive and patiently answers all questions. Dr. Ngo and her staff have gone the extra mile to make sure my frames and lenses were right. Recommend highly! read more

My husband and I both had a great experience for our eye exams with Dr. Ngo and her staff, Katherine is especially cheerful and helpful. The inventory of frames does not look impressive but all the Designers are there, Calvin Klein, Coach, Fendi etc...Dr. Ngo and Katherine were both very helpful in assisting me to find new glasses and sunglasses. I highly recommend North Valley Optometry for your eye care needs. Dr. Ngo sees patients on some Saturdays too!! read more

I love coming to Dr. Ngo's! She is super friendly and so is her staff. I've never had to wait with an appointment and going through the yearly check up is a breeze. She also helped me find a set of frames that were no longer in production. When a business offers a service that is undeniably good at what they do, you know you've found something special, and that's what North Valley Opt has done. read more

I have been going to Dr. Ngo since 1994. She has been my families Dr for years! My parents go to her, my brothers and sister and now I take my 4 children there as well. Dr. Ngo has all my history on file, treats my family and I like family and goes over and above to make sure my small children our comfortable as well. Catherine her receptionist is awesome as well! She knows my voice when I call and always gets me in as soon as possible! She even gave my old glasses a lil makeover when I visted last! I really am treated well here and would never go anywhere else. I have tried Costco because of thier lower price glasses however it took them 3 times to get my pescription right. Dr. Ngo gets it right the first time! Thank you for all your hard work! 5 stars all the way!! read more

I've been a patient for over 2 years now, and in general the service couldn't get any better, the doctor and the staff at the optometry really want to give you the best service and with a reasonable cost. Today I went for a fitting for contacts, and the service was great as always. I would definitely recommend this optometry. read more

My family and I have been going here for many years now and they never disappoint, with all of us loving the glasses we wear. Dr Tarryn Ngo is amazing along with her other colleagues who are very accommodating. During this time of covid I feel VERY safe with masks required, hand sanitizer everywhere, air purifiers in almost every room, along with a covid consent form and temperature check upon arrival. They have a great selection of eyewear and always seem to be ordering new ones. I would highly recommend this place as they keep up with their patients needs. read more

I've been going to Dr.Ngo for the past 15 years. Dr.Ngo and staff are friendly, helpful, and professional. They take the time out to answer any questions that I may have regarding best prices for contacts and glasses. And I love how her mom is there to save the day every time I need help picking out glasses! Thank you for your awesome service these past 15 years! Keep up the good work! read more

I've gone to Dr. Huynh for my vision care and what I like about her is that her examinations have been very thorough. I don't ever feel rushed when seeing her or Dr. Ngo as well. In addition, she's been very informative. I've learned a lot about eye care and I've been taking it more seriously as I now take breaks from starring at my work computer screen all day. When you exit 680 Berryessa, you can find the office in a white building next to the old century theater. I must say the staff has been super helpful and caring as they always take extra time to help me find frames because I have a large head... No laughing okay? Hahahaha They also showed me how to put on contacts for the first time! Lastly, I believe pricing is very reasonable in looking at all my statements. I pay very little out of pocket; I have vsp by the way. All things considered, I would recommend North Valley Optometry to anyone that prefers an attentive doctor, caring staff, and a pleasurable experience. read more

Dr. Ngo and her team are awesome!!! They're super attentive and sympathetic. And Dr. Ngo's mom is so cute; she's always trying to help and has a smile on her face. In comparison to my last optometrist, I've had such a wonderful experience. I had troubles with my insurance getting my information transferred over (Blue Shield can be a mess sometimes..), but they were extremely patient with my 48473848 calls. But what can I say if I want to go to an amazing optometrist? TAKE ME AS YOUR PATIEEEENT! Hahaha. read more

Dr. Ngo is very patient and very responsible, she took the time to make sure my prescription is accurate, apparently my previous prescription is too high resulted me having headaches for over a year, Dr. Ngo took time to repeatedly adjust the degrees to make sure I am comfortable with it. After the exam, her assistant also took extra efforts to help finding the contact lenses, 5 star service. read more