When I showed up for my appointment, everything seemed well run. The staff got me checked in and didn't keep me waiting too long. The doctor was approachable and didn't jump straight into medical talk, which helped ease some of my nerves. They asked a variety of questions that touched on my general health and made sure they had a full picture. I liked that they circled back a couple times to double check details. That kind of attention made me feel like they were really listening. The way they explained things was easy to follow and they didn't act rushed even though I could tell they had a full schedule. They also mentioned a few areas where I could improve some things in my routine. I didn't feel judged, just guided. Their assistant helped out by preparing things ahead of time so the visit flowed smoothly. Overall it was a positive experience, not over the top, but definitely reliable and respectful. read more

Our family have been going to the same optometry for many years. We will continue to stay with See Optometric Designs because of the consistency of the exceptional service provided by the staff here. We love our eye exam experience with Dr. Ngo. He takes his time to make sure that our eyes are in good care and if prescriptions is needed. He is very knowledgable and thoroughly explains and recommends right product for us. He is someone you can talk to about your eye concerns. Paul from front desk never cease to accommodate our needs. He is the man of you have any questions or concerns. We can have peace of mind knowing that we can depend on Paul when it comes to eye products. Paul always provide the best advice and solutions. Every time my husband and I called Paul, he comes to the rescue to help us. A true professional in the eye care industry. Go see Paul and Dr. Ngo and their staff if you have problems or concerns . Sees Optometry in Milpitas is only the place for all eyes needs!!! read more

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I've been going to See Optometry for a few years now and have had positive experiences each time. Appointments were always very punctual so I never had to wait long. Dr. Ngo was helpful and answered any questions I had. The assistant who helped me (I think his name was Chester) was extremely nice and helpful. I'm very new to wearing glasses and he was really patient in explaining all the options to me. I will definitely be back for my next check up! read more

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I took an eye test at Dr. Ngo's office for me and my wife. The staff was very polite and responsive (both on call and in written communication). They always followed up with text messages/emails when asked. During the test also, they were extremely polite and helpful and yet professional in their approach. I would recommend going to them again. read more

Original review: I have been going to See optometric design for over a decade. However recently their service has gone down the drain. It takes several weeks to take an appointment. But more egregious is they now charge $25 for rescheduling the appointment per person. I can understand if for business reasons they are trying to optimize their scheduling, however they need to disclose it upfront to customers when scheduling the appointment so customers can make informed decision. However, they never disclosed it upfront and they bring up the fee only when trying to reschedule. There must be some law violation somewhere. Pity that they are going to lose several long time customers for this small thing. I had referred several families to See optometric over last decade but sadly can no longer recommend them. EDIT: Looks like See optometric is violating HIPPA by posting customer's personal information on yelp. They have tried to do in past too. And they are trying to hide behind 'small business' ruse. I support all small businesses and give them business over big name brands as much as possible (after all, I had a small business too). As I had mentioned before, I would have no problem paying cancellation fee if they had informed me earlier. Imagine, you being asked to pay some hidden fee AFTER you have purchased something. Regardless of size of business, that is unethical practice and potentially illegal. And looks like I am not the only one. Several of my friends reported same issue where they were surprised that they are being asked to pay a fee out of the blue. read more

I have used Mr. Mazloom's services for the last 8 years, in this and previous location. We got great service from Paul Mazloom: 1. He is very meticulous and pays full attention to patients' needs. 2. He gave his time to me and my wife's specific requirements. 3. Mr. Paul Mazloom paid great attention to me and my wife's optical needs. 4. Bifocal lenses designed and fitted by him, proved to be one of the best. 5. We admire his attention, patience, workmanship and polite mannerism. We fully recommend and advocate Mr. Paul Mazloom's Optometric Designs. Paul Chahal and wife. read more

Dr NGO is very professional and gives honest advice. The store has limited options when it comes to frames. But the staff provide excellent service and feedback. read more

I love going to Dr Ngo as our eye doctor - I have seen him when i had 2 kids - then 3 now 4 kids, will still see him in the future. For all kids -he is very detailed and never fail to talk and explain to me for each kid. 2kids need glasses - 2 dont And im happy with that . We used to live in Palo Alto and has moved to Sacramento now but once a year i make sure we see him even if we drive 2 hours long. Very Happy to be a satisfied customer. He may have new staffs but everyone is still friendly. read more

I would totally recommend this office, the staff was extremely professional and kind. The doctor listened to concerns I had because this was my first time getting glasses. They are seeing patients in office with mask for safety, I would recommend this place to my friends. L. GREEN read more

I've been a patron at See Optometric Designs Optometry since January 2020. Dr. Ngo and his staff members are professional, honest, and helpful. I appreciate how Dr. Ngo thoroughly interprets the data for eye exams and gives concise, clear explanations for all immediate concerns based on the data. He helps his patients make informed decisions for their well-being and health. His assistants effectively and efficiently administer pre-exam tests. I will definitely return to Dr. Ngo's office for my future eye exams. read more

My experience at See Optometric was wonderful! The staff is extremely friendly and practiced measures to keep everyone safe. The staff also explained my benefits clearly! Thank you so much! I really enjoyed my eye exam with Dr. Ngo - he is very friendly & speaks with a lot of clarity. They have a great collection of glasses and sunglasses as well - I have a very petite face so I couldn't find anything that fits me the way I wanted it to but I fell in love w a couple pairs so I may end up coming back to make a purchase after shopping around a bit more. Overall, highly recommended! read more

I have been to many optometrist offices in my life due to my terrible vision and Dr. Ngo has got to be the most attentive and best one out there! He took his time during my exam and thoroughly explained each step and process to me. Even though I do not have vision care insurance, I found that they were very budget friendly. Even then, the office accepts many different kinds of vision care insurances and all you have to do is call them to ask. read more

See Optometric Designs Optometry - Wide selections of frames to choose from! - Optometrists Near Me - Milpitas, California

The worst place you could take your child too. Dr. Ngo does not know how to talk to a child. I took my son here after making sure he is eligible to get a prescription and can get glasses if he can. My son is 5 years old and understands everything if asked correctly. Dr. Ngo was rude when he talked and was rushing him through his exam. At the end Dr. Ngo says my son has .5 on each of the eyes but cannot give him prescription. I asked him multiple times that I checked before coming to see if he was eligible and he says he is eligible but I cannot give him prescription as he is too small inspite of me checking if this is a good age to bring him in. I was a regular to this facility and have referred a bunch of my friends to go here inspite of Dr. Ngo being not so friendly but this is the end of it! I highly recommend looking for some other place. The staff is super nice though but if the doctor is this way I would rather stay away!!! read more

Made the switch based on a trusted contemporary's recommendation. Outstanding service from A quality team of professionals. The frames and designs are super-cool, crisp and made with hand-crafted quality In almost happy that I need glasses!! read more

Great optometrist office! I suppose that getting your eyes checked wouldn't be the worse doctor's experience that you can have. I love the staff here. The assistants/receptionists were incredibly friendly. They talked to me while I was waiting for the doctor and made me feel really welcomed. The doctor himself was also friendly and gave me some good advice to take care of my eyes - I have close to 20/20 vision, but the extra advice to keep them healthy is much appreciated! I also liked how everyone addressed me by my first name - little things that makes me smile. read more

Great place to get your eye exams, contacts fittings, and all eye related purposes done. Friendly staff, great doctor, and nice glasses,/sunglasses selection! I just ordered my first box of colored contacts, and prices are reasonable. read more

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I really want to thank Paul Mazloom. I work very close and wanted to come check if I could have my glasses adjusted. He did so without asking for anything. I was surprised considering other places would charge me for this. He warned me beforehand about the risks of plastic frames being crackable due to heat, but I had to get this done. My glasses were literally falling off my face if I looked down. Thanks Paul Mazloom! read more

After having a few eye infections that needed instant care, I was recommended to Dr. Ngo by a friend and have been a patient of his for a little over two years now. He's young and hip, yet very professional. He's the kind of doctor that doesn't make you feel intimidated to ask questions you think may be dumb. Dr. Ngo is very knowledgeable and had answers to all my questions; he was very thorough with his explanations. Two years later, at his recommendation, I decided to have Lasik and no longer need his services, but I have recommended a few people to him, including my b-friend Alex and a few coworkers. To date everyone has been happy with him. As far as the first yelper that gave Dr. Ngo one star.....I think that is just unfair. Doctors need to make a living too and if you're basing your one-star solely on the fact that he unsympathetic to your situation (being a student), you shouldn't be yelping at all. Yelp is here to help those who are unfamiliar with business practices, not whether or not a business cut you some slack b/c you're a student. read more

Customer service was bad, they didn't provide information beforehand about fees and are terrible at communicating with me after the appointment about if my order was ready or not as well. Definitely do not recommend it. read more

I've been Dr. Ngo's patient for the past three years, and he is simply the best optometrist I've dealt with in my 25+ years of impaired vision. He conducts an extremely comprehensive eye examination with state-of-the-art equipment and is extremely meticulous in obtaining very precise measurements and making the proper diagnoses. Dr. Ngo allows his patients to make a very informed decision regarding their various options for corrective eyewear. He allowed me to use a variety of trial lenses from different vendors to determine which had the best fit, comfort and prescription before I purchased a long-term supply. Dr. Ngo's personality is also a huge plus, as he is extremely friendly and easygoing, and he also makes sure to deliver your eyewear as quickly as possible. I am pretty sure he accepts all types of insurance, as I've dealt with different types of coverage and vendors through different employers. He also makes you aware of any specials or rebates that are out there regarding the different products he offers, and from perusing his shop, he has a pretty impressive collection of designer as well as more economical frames (e.g., Prada, Armani, Juicy Couture, D&G, Guess, even Oakleys & Ray-Bans, etc.). Another testament to his integrity was his willingness to suggest corrective surgery after he observed that my prescription had stabilized and astigmatism improved, referring me to a very trustworthy Intralase eye surgeon at the LaserVue Eye Center. My vision has been 20/20 for more than a year, after previously having a prescription of -9.0 in both eyes. I continue to go to Dr. Ngo for my semi-annual examinations, and would recommend him to anyone seeking an optometrist. read more

I dread going for eye checkups simply because there is a lot of decision making involved - from answering doc's questions to choosing a frame. I am so tempted to not give a review of this place just so that it stays away from the public eye and I get appointment whenever I want but doing that will be incredibly selfish, so here I go - The girl at the reception gave me an appointment over phone accommodating me as much as she could. The doctor, Quoc A. Ngo is a gem. He not only answers your questions but also explains everything that's going on with your eye in the simplest language. My husband and I both hate eye check ups but this is by far the most satisfied we have been and this place makes us want to revisit next year for next checkup session. There are many frame options but not so much that you will get confused. I loved the frames in display. If you need more options you can check online and call the girl behind reception to get it. You get 30% discount after insurance. This place is amazing and is definitely going to be my go to eye care place in the Bay Area. Haven't seen a more polite, helpful optometrist. read more

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A month ago, my husband came in to see how much was it for them to put prescription on my NEW sunglasses. It was my first time doing so and I wasn't sure by putting on prescription would ruin my sunglasses and will it look different. The reception in the front said that it would look the same. "Nothing will change." My husband called me and asked me if I wanted to continue. I asked him to ask the receptionist if she's sure that nothing will change (I bought the Ray Ban because of the unique color and radiance) and she repeated herself that nothing will change. I told my husband to do it then. 2 weeks later they called me to pick up my sunglasses. I was excited. I requested to see it before I left the office and the lenses was wrong. My original lenses had radiance shades on it. So I asked the receptionist why it looks different then my original. She took a look at the notes in the file and stated that the Lab didn't follow instruction. (This is bad customer service because customer do not need to know who's at fault. We only want the problem to be fix.) So I asked them to have it fixed. I repeated myself and said that I wanted it to look identical with my original lenses. She said sure. 2 weeks later they called and told me that my sunglasses are done. I asked... it's corrected? She said yes. I dropped by the following day and it was all wrong. This time the added radiance but it's not identical. The Dr. said that they it can never be identical. HELLO? Are customers specializes in prescription lenses? No! If they don't tell us then how are we suppose to know. I requested to have my original lenses put on and get a reimbursement. They said that I need to deal with the lab... He said that it was not their fault. REALLY? From a customer stand point, we do not care who's fault it is. We need it to be fixed. (Please note that the receptionist was the one who told me that everything would be the same...) What's frustrating is the way Paul talked to me. It seems that he was more worried about the money and how much work it would take to get things corrected. As a business, you should be willing to work with customers if they aren't happy. The lenses cost me $90 (not included whatever they charged my insurance ) and that was not refundable (never disclosed). I hate to say but not willing to budge and work with me cost him my future business along with my family members who goes to this office. This is not a bad review on Dr. Ngo, it's a review on his office management. Customers like to be disclosed when it comes to these type of situations. When you don't disclose something to your customers or give them incorrect information, you should take ownership and be willing to do something for your customer. I lost my $90 but how much will they lose when they will not have five returning patiences? In the end, they replaced my glasses back to my original lenses but they did not refund the $$$. I still lost $90. They truth is that if the receptionist told us from the beginning that the lenses will be different, I would not do it. (Why ruin a perfect pair of sunglasses??) They wanted the business so bad that they were willing to deceive the customer. This place is very UNPROFESSIONAL.... read more

So I've been going to the same optometrist that my family went to, for most of my life. I never really payed attention to what I got, I just wanted to use up the insurance I had that year. It wasn't until recently that I've been getting eye strains whenever I wore my glasses. One of my friends referred me to this office instead, where I met Dr. Ngo. Not only was he very welcoming and accommodating, he got me to care about my own vision. During the exam, everything was explained and he made me feel right at home. Funnily enough, turns out I was over-prescribed at my old place! After receiving my new glasses, I feel much more at ease. Definitely recommended. read more

This would be my first check up to an optometrist and i have to say that Dr. Ngo would come highly recommended. He is very knowledgeable and professional. At the time of my check up he had an intern with him. He was very thorough with the check up and very patient explaining to me and to his colleague the reasons for the test and the result of the exam. His staff (forgot his name..sorry) was very friendly and was very professional. The adjustments in regards to my insurance was also a plus because they were flexible enough consider my financial obligation. As the other yelpers' reviews described, Dr Ngo is very friendly and easygoing. It's very easy to relay any questions in mind because rest assure that you will be well-informed of the answers. So if you are seeking for a new optometrist, i highly recommend going to Dr. Ngo's clinic. read more

Thank you Paul, and See Optometric personnel I apologize I don't remember you three introducing your names. You can always trust them though they are extremely polite and will guide you through. Paul is always reliable and Takes the time to help satisfy your optometric needs. Dr. Ngoc is the most professional eye doctor I've encountered. I was amazed he squeezed me in for an exam between his appointments and glided me through my first time using contacts. This will be my favorite optometrist. I'm so glad I live just next door. They don't have many fat head sized glasses but Paul has great dexterity and can make a pair of glasses fit extremely well. So don't worry if god makes your head crooked. Paul can't fix your head but he can make your glasses fit. -Kevin read more

First visit here, the staff is really friendly and helpful. I have been to a few different doctors over the years and I thing that Dr. Ngo has been the best. He was able to learn things about my eyes that other optometrists have not noticed before so that's pretty great. I have no vision coverage so expect for my expense taste in frames they are well priced! Glad that Yelp pointed me in their direction! read more

Dr Ngo rocks! He's a very laid back and professional guy. He's also pretty thorough without being pushy on services or products like a lot of other places are. I first came into his office because I had some irritation in my eye that he helped to heal. I've been seeing him for a few years now and I don't even really wear any type of corrective lenses. It's just the occasional checkup to make sure I'm not developing any eye problems or to pick up the random pair of sunglasses when I lose my old ones. Not once has he tried to push anything on me that I don't really need so that makes the visits less stressful. My wife has eye insurance through Kaiser and she takes herself and my in-laws to see Dr Ngo instead. That's gotta tell you something. read more

Won't be returning nor will I recommend this office because of the front staffs. Back in August, my daughter broke her glasses & told her that we like to expedite the process. Was told that it would be ready in a week. Cash patient - no insurance involved. A week passed, called to check status, the gal said it's not there yet & told me to check back tomorrow. The following day, called & Paul said to check back. Seriously?!? It's a phone call away for you to call your vendor to check the status on delivery. It took 4 calls. Finally, I told her that I expect to be able to pick up glasses the next day or cancel our order. My daughter couldn't see the blackboard for school over 1 1/2weeks. As an optometrist office, you should know how important it is for her to have her glasses asap. Moving forward: I called Nov 19, spoke to Paul. Told him that I found out we have VSP. Asked him if they can bill for reimbursement. Once again, zero customer service from this office. He told me I need to log on to VSP website & file a claim myself. I asked for Paul to email or fax me the itemized receipt. I was told that I should get it by Friday. I was at Target on Friday at 3:30pm, so I thought I save them the trouble to email or fax office to me. So I went to the office to pick up the receipt. The same Asian gal (she never introduced herself - so don't know her name). She said she can't find the chart & can't get a hold of Paul. How can you loose a chart? She said maybe Paul took the chart to another office. Whatever for? Is it that complicated to print out a receipt? She assured me, I will get it via email by tomorrow. Guess what? You guessed it. No receipt nor a courtesy phone call to let me know what's going on. incompetent! I was going to get a pair of sunglasses with them. No way!!!! Not giving them even a penny more of business from my family of 4. read more

I highly recommend Dr. Ngo. Not only is he a knowledgeable professional, but he's patient and took the time to answer all my questions thoroughly. The last optometrist I saw in Milpitas charged high hidden fees. Dr. Ngo is honest and the prices are fair. I definitely recommend him to my friends and family. read more

Dr. Ngo is awesome. The corner of my right eye was a bit swollen and red and I went to see Dr. Ngo. He sat me down, explained my situation, how I should take care of it, it's causes, and how to prevent it from happening again. I hate it when doctors rush you or give you one worded answers while they're walking you out the door so they can see their next patient. Dr. Ngo is not one of them. I have a habit of asking questions when I'm at the doctor's office and my questions are never one worded answers. Dr. Ngo took is time answering all of my questions and concerns...he straight up knows his ish. I've been jumping from one Optometrist to another for a long time searching for THE ONE. Dr. Ngo is the only one that meets my qualifications, I haven't gone to anyone else since! read more

My wife and I have been to this optometrist office for 8+ years. Great services. Both Dr Ngo and Paul knew us by first names. Nice office. Great selections. Dr Ngo is very professional and knowledgeable, and friendly. I'm far sighted. He explained the potential risks of dilation for far sighted and suggested not performing dilation for me unless really needed. He used other measures for exam and assessment, e.g. pressure, digital retinal photo images. Paul is every experienced and knowledgeable for glasses/lens. Since I'm far sighted, I made some special requirements for glasses for different uses, e.g. driving, daily, sports, etc. He understood well and made adjustments in orders. I'm really happy with all the glasses I have got. All the other staff members are also super nice and attentive. Some are no longer working there. We still have fond memories of them - the helps they provided, and the conversations we had. read more

5 stars because... 1. Very nice looking office; relaxing atmosphere. 2. Close to my home and Wells Fargo. 3. Friendly accomodating staff (They stayed late for me my first time there.) 4. Very nice knowledgeable optometrist. 5. My glasses arrived earlier than expected (this deserves 5 stars by itself since my past experiences with optometrists yielded very slow results) 6. Nice looking glasses. My brother didn't cringe at the glasses I brought home, which means it looks great! 7. They open late (until 6:30 PM) and are open on Saturdays as well. To summarize, I didn't feel like am being rushed in the office at all even though it was past office hours. read more

I started coming here last year because I decided that the Costco on Senter was too far to traverse and See Optometry is close to home and had positive reviews. I tried calling today to schedule a contact lens exam because I'm due for my annual eye exa. Unfortunately I will not be coming here. I'll drive a bit out of the way to go someplace else with better quality, customer care, and selection. June 2011: My first experience here was ok, possibly 3 stars. Dr. Ngo may be excellent but his assistant was not. She took ten minutes to get the puff of air into one of my eyes. and couldn't get the other. After a while of trying. the doctor told her to move aside and did both my eyes again in 10 seconds. The exam was standard and quick. The equipment and facility did not look up to date. The prescription was perfect (I had a bit of trouble with this in the past). The selection of frames were minimal. I was tempted to take my prescription and go elsewhere but managed to find one pair of glasses that fit well. Two week later, I got my glasses. The Indian guy that helped me out was really nice and knew what he was doing (he is he only one worth talking to at that place). CONCLUSION: I was moderately annoyed by the assistant but was happy with the outcome. Also, when I went, the A/C wasn't on so you may want to reconsider coming in the summer. June 2012: Called to ask about contact lens exam and fitting. Apparently Dr. Ngo charges a contact lens fitting exam($60 -$85) on top of the normal eye exam. I called to ask about the price and if they still charged if I'd already had this exam done in the past by another optometrist before. They do charge (even if you want the same exact brand of lens you had before). I asked the female assistant on the phone about the fitting procedure trying to understand what exactly I'm giong to pay for (Costco only charged me $30 in the past for doing pretty much nothing but told me it was a one time expense). I believed I asked her 3 times during the telephone call. She didn't answer my question and told me to call a different Optometrist. I said "Excuse me?" wondering if she really just referred me to a different optometrist without answering my question. Again, she told me to call the Milpitas Optometric Group because they may have a different pricing structure. So she did refer a patient away and the whole time I could hear the doctor in the background telling her stuff. I was so taken aback I asked her if she was really telling me to go find a different doctor. Answer: Yes. I can't believe I was kicked out as a patient for asking a question. I guess that don't want to answer questions that can be googled which I did (fitting exam is when they give you a bunch of test lens to see which ones fit you better. I know which ones I wanted already so definitely not worth $60-$85). CONCLUSION: I feel humiliated being treated like that. I guess Dr. Ngo doesn't value patients or he already has so many patients already that he doesn't care. read more

I have been meaning to write a review about Dr. Ngo or should I call him Dr. I can see now! :) I have been a patient of Dr.Ngo for the past 2 years! I have had my share of eye docs and by far, Dr.Ngo supersedes all the other eye doctors. It is very easy to get an appointment. May it be an expired prescription and I am on my way out of town, but I cannot refill my contacts without a current exam. I call Dr.Ngo and he squeezed me in right away. Even though he was booked. He is very accommodating and brings joy to my "eyes." I dont know what I would have done had I not been able to see things clearly and had to wear my glasses... BOO!!!! Just the other day, I had to schedule an emergency appointment. I didnt know why my eye was so swollen and he schedule me in right away once again. The great thing about Dr.Ngo is he makes you feel at ease. Even though, I was panicking. I thought I was about to lose my eye. He put me at ease and comforted me. He said, "everything will be okay." He immediately knew what was wrong with me. Walked me through the steps of how my eye got swollen... what I needed to do about it... what could have happened had I not treated it....and of course what the worst case scenerio would be. He gave me antibiotics and.... Voila! Im back to normal. When I first went to Dr.Ngo. I was surprised at how much I did not know about my eyes. He really takes the time to examine you... to ensure the right fit, the type of contacts that actually fit better with your lifestyle.... etc. He genuinely wants to best for you. He fitted me for my contacts, I'd have to say, my eyes felt like they are more moist and comfortable. He even taught me a new trick to help keep my contact cleaner which makes it more comfortable to wear. I used to go through my 2 weeks faster than most people.... just because my eyes get dry so easily. I spent hundreds of dollars on contacts that were unnecessary, now thanks to Dr.Ngo. I get to spend those hundreds on traveling! Thanks Dr.Ngo! read more

This is my first five-star review so this place is definitely a favorite in my books. I used to think optometry clinics were places where the patient simply walked in, did the "1, 2" thing on the eye machine, and got prescribed glasses. Dr. Ngo was that and so much more. For the longest time I had a great phobia of contact lenses and even though I knew they were good for me I couldn't fathom the logic behind willingly putting an object into my eyes. Other places tried, failed, AND put in some bullshit fee for some stupid reason (like forcing me to buy the contact lens beforehand or charging for the "training"). Seriously, if I wasn't going to wear contact lenses why should I have to pay for them? When I went to Dr. Ngo I was expecting to fail again. However he was very patient with me and taught me how to put on my contacts in a very professional, but never condescending way. He even let me try trial pairs for a week before deciding to buy more. When fitting me for a new prescription he laid out every option that was available to me and made sure I was knowledgeable about everything- from what kind of contact lens solution to use (that I also got for free from him), the available discounts and rebates, and how to use my insurance to my best advantage (there's more but you get the gist). All while being young and cool. It's no wonder my entire family switched over to him. read more

I came here to have a sunglass repaired. Mr. Mazloom was very fast, efficient, and friendly. I'm glad I stumbled upon this optometry while getting my haircut next door. read more

Dr. Ngo is cool. He's laid back yet professional. He's easy to talk to & will take the time to listen to you. It's easy to get Saturday appointments at his office. The day I got my reminder card to get my yearly check-up, I called right away (on a Friday). The lady asked what day is best for me, & I said with a questioning tone, "Saturday?" I was expecting her to say it would be a week or 2 before I could come in on a Saturday, but she said, "Sure. Tomorrow? What time?" WOW! I got the day AND time I wanted! read more

Given this is my first experience getting prescription glasses, I'm not sure if this is typical of optometrists, but I visiting this business certainly felt like a bait-and-switch. The exam was fine, but I was continually pushed to buy much more than was covered by my insurance. I was also derided for not wanting transition lenses (I mainly need the glasses for computer use and don't want to have to position my head at a certain angle to read the screen). Even after declining special glare coating, fancy lenses, etc, I still ended up paying $150 *over* what was covered by insurance. By contrast, I went to Costco and the total cost on a second pair was less than the overage on the first pair for comparable lenses and frames.... Also, I'm not sure why they wanted my SSN (again, Costco didn't ask for this)? read more

This office is spectacular! Dr Ngo and his staff go to great measures to ensure that their patients receive the highest quality service, as well as the best eyecare products available. His exams are always very thorough and he is more than willing to explain to you everything that's going on with your eyes, instead of simply handing you a prescription. He doesn't rush through exams or pressure any one of his patients into spending more than they need, which I've seen too often in other optometric offices :( If you're looking for a new optometrist, I definitely recommend checking this place out! read more

I like to support friends, and family business, but I really can't rave enough about Dr. Ngô though. He's been taking really good care of me whether I have insurance or not. I've brought everyone I know to him because I trust that he and his staff will provide them with the same care as they do for me. I appreciate his honesty and professional expertise. read more