My mom had a great experience with Dr. Amy Chi. She is at retirement age and went in for a routine eye exam after not seeing an eye doctor for many years, assuming her vision was fine. Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease. She left feeling like she had an "upgrade" in her vision with her new lenses. I would definitely recommend Dr. Amy Chi to anyone considering an eye exam. read more

I have been going to this office for many years, but now I am considering changing the place. After my annual exam, when I came to pick up my glasses for the first time, I couldn't take them because my vision was blurry and I couldn't see clearly. I returned for a re-examination and waited another two weeks. When I came back today to pick up the new glasses, the frame was extremely wide. The staff tried to adjust it, but it didn't help. When I asked to try another pair (wanted to compare) I was told that it was only the display frame and that if I wanted a brand-new one, I needed to specify that. This was the first time in all the years I've been a patient that I heard something like this. I said that a brand-new frame would be great. I paid over $400 after insurance (which is very good), and now I'm expected to accept glasses that will only become wider after a few weeks of wear. I am very disappointed with how everything turned out and am seriously considering changing to a different place. I hope the manager will help to resolve the issue, as I was told today that the manager will contact me next week read more

This optometrist office is absolutely unmatched with service and care for all patients. Thank you to the entire team of Fred Slaters office for all of your consistent amazing support and attention to detail. Huge shoutout to Mark, Ryan ,Angelo and April for being absolutely amazing! There is no place I'd rather go. Do not pass this office up. read more

I had a new patient appointment today with Dr. To- I was so impressed with this office. Making the appointment was easy, they sent detailed directions, and my appointment started exactly on time. The young lady who completed the initial eye testing was very professional. I was super impressed with Dr. To, whom I found thorough and personable. I really appreciated her thoughtful approach to my vision correction needs- something that's both crucial and super personal. I'm so glad to have found this office! I didn't need glasses but the frame selection looked on point as well. read more

I love love this office. Doctor Fred Slater is a compassionate and professional optometrist. Dr. Slaters has an overall awesome staff who goes out their way to help. I highly recommended this office! read more

The staff was very unprofessional and appeared unsure of how to properly perform eye measurements. They repeatedly read one value and wrote down another. I've had to redo my glasses three times, and they still hurt my eyes. Overall, this was a frustrating experience, and I wouldn't recommend them. read more

*First time review* I came here for a medical issue, not routine eye exam. I saw Dr. Amy Chi, what a delight! Their office is insanely clean, front desk was so helpful and got me in urgently within 2 hours of my calling. I was having some blurred vision and tightness but all good-- Dr Chi confirmed all good on my eyes and possibly migraine or something else. The peace of mind was great. They do take VSP and MetLife. I didn't feel rushed and I was able to ask all my questions. Will most likely come here for routine exam in the future. read more

Fred Slater, OD - Inside - Optometrists Near Me - Campbell, California

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The entire staff is amazing! From inquiring on the phone, until the moment I left the Office, I felt pure honesty and care about my eye health journey. I have not been to the eye doctor for... too long. This was a judgement free zone, they walked me through all the procedures and was honest about next steps, especially where my insurance will step in. I'd like to take a moment to thank Dr. Nguyen. I know she takes this level of care with every client. I learned a lot and I will most definitely be back and take ownership of my eye health. Sorry I did not get everyone's name but your staff is amazing! The location is convenient too! It's tucked in the plaza with the movie theater next to Cedar Room and Starbird Chicken. They were not joking when saying if you GPS to Starbird, you'll be right there! Ample amount of parking available behind the Pruneyard as well. read more

I saw Dr. Thuy Nguyen, who noticed that my last eye doctor over-corrected my eyeglasses. My reading glasses were off too. She was very careful examining my eyes and answered all my questions. I ordered new glasses, reading glasses, and contacts. The guy who helped me try on frames was good. I have a very narrow face and short temples, but the Kliik brand women's frames fit well. I can also finally see out of my glasses now. I managed to order the wrong type of contacts, but they exchanged them without a fuss and without me needing extra follow-up. Everyone was friendly and helpful. read more

I took my mom's glasses there. Both nose pads were missing and frame was badly bent. The technician came out looked at them and said he would be back in a few minutes. He installed new nose pads, straighten the frame and cleaned the lenses. No Charge. My wife and I have been going to them for years and will continue going. Thank you for making my 90 year old Mother's Day! read more

It was my first visit (last week) and it ended in an amazing experience. From entering the building until exiting, I was treated with utmost attention by offering help at each and every step of my appointment. The minute I walked in, the front desk girl greeted me very professionally, and the guy who checked my eyes and my previous eyeglasses was also phenomenal. When I came to Dr. Thuy Nguyen, again, I was thrilled to see such a wonderful doctor who was very bright, full of patience, and made me feel very comfortable while doing the eye exam. Dr. Thuy Nguyen double, triple checked my eyes before finalizing the results, as I am going through a transition period for far and close vision. She did not RUSH at all, and I was treated very patiently. In the end, I met Jayla, who helped me finalize the eyeglasses. She was also very helpful and full of patience. The staff of super-friendly professionals made my experience memorable. I highly recommend Dr. Thuy Nguyen as she has unparalleled brilliance, and it is very clear that the doctor and the staff care for their patients. Incredible customer service was offered throughout the appointment. Dr. Thuy Nguyen, thank you so much for being such a BLESSING! read more

I've been going to Dr. Slater for over 20 years, I currently live in Santa Cruz and still prefer to drive over the hill for Dr. Slater. I made a last minute appointment yesterday as there was a break between storms and as I arrived, they were a little backed up do to an earlier medical issue. I was in a bit of a time crunch and the office staff was amazing and very understanding and did there very best to have me seen and out on time. Regardless of how busy and stressful their day was, both Dr. Slater and the front office staff (I wish I got her name) took time to talk with me and overall just made me feel good about why after all these years, I continue to go back to see Dr. Slater. Thank you Dr. Slater and Team for all your hard work and continued dedication to your patients. read more

April! April! April! The optometrist was super knowledgable, attentive, and thorough. I was very happy with my exam. As usual, I was dreading the frame-picking venture. I literally got lasik surgery many years ago to be done with glasses that never fit right, hurt my nose, or fall off my face. It's important to have someone help you with this process. Some don't need it - some of us do. Getting the right frames and having them work for you is just as important as a good exam and right prescription. I was so fortunate April Collier was there to help me troubleshoot some issues I was having with my new frames. She also helped me pick out prescription sunglasses, something I've never invested in. April gives great advice and knows what she is doing. Look for her when you're in there. You won't be sorry. read more

Pros: Dr. Nguyen!! She is incredibly smart. I casually mentioned an eye issue that I've had since I was born and what other optometrists have done in the past. She listened and asked me to try different lenses to test something out. Somehow when she put some lenses in front of me, it felt like my eyes didn't have to work as hard and I was still able to see far away. It honestly felt like magic! This has never happened in my entire time that I've had optometrists. I have my glasses now and I seriously am thinking about wearing them more often (I usually wear contacts) because the prescription and what she thought of makes it so much easier. I cannot recommend her enough. Also: she has a toddler around the same age as mine, so it was awesome to chat parent to parent and make small talk with her. Friendly: staff are friendly at this office. The person that helped me out mentioned that she would try to get the glasses in before 3 weeks, and if happened! They managed my expectations appropriately. Location: it's located right by orchard city kitchen at the Pruneyard, which so happens to be one of my favorite eateries. Safe location and super convenient with all the shops at the pruneyard. Safety: they are great about safety. They take your temperature as soon as you walk in the door. They wipe everything down and everything is quite clean, and of course, everyone masked (and not in a sketchy mask below the nose sort of way!) Cons: cost. It may have been because I was at Kaiser optometry before, and haven't gone to a VSP provider for a couple years, but dang, it's expensive! The test they do to see if you have any diabetic issues on your eyes (no idea what it's called), is an extra expense. It just all seems to add up to a lottttt even with insurance. Not sure what it would have been like at a different place. All in all, the pros OBVIOUSLY outweigh the cons. Dr. Nguyen's intellect and ability to truly listen to her patients to help them out did it for me. Cannot recommend her enough. (P.s. I have high expectations, so it's saying a lot.) read more

This office has been around for ever as i have been there before when it was very small. I don't live nearby but I came in to see their selection of frames as I am looking to buy them before the year ended. Wow....they do have a great selections of frames and the office is so much bigger now. Even though I am not a patient there, I have received excellent services from every one. No need to give out names or birthdate to see their frames like Crest Optometry. The shop was packed with customers but the optician took her time helping me to find the right frames for my face. No wonder why Fred Slater optometrist has been chosen as the best optometrist on Yelp for so many years. read more

Amazing service, glasses, staff and establishment. Dr. Slater was informative, an expert, and friendly. I've found my new optometrist!!

Dr Chun is amazing! I've been coming here for years and she does an incredible job of patiently checking how your eyes are, and not pushing you towards anything you're not ready for. The staff are very kind too and help you out with trial pairs as needed. I switch insurances and the first thing I checked, was to see if I could still come to Dr. Chun. read more

This optometrist has the best staff. When I called asking for prices around a pair of Chloé glasses I didn't initially intend on buying them right away. But April went above and beyond to make sure I understood all of my options. She ordered them just for me to try them on (they didn't have them in store) and texted me very quickly. I came in and tried them on and IMMEDIATELY fell in love. Their customer service combined with their expertise and great choices for glasses won me over. I eventually went through my options- opted for the highest grade lens and transitions because my prescription is really strong. With all of the customizations made (these are heart shaped glasses) they had the quickest turn around time. I went in to pick them up today and Ryan helped me. He's also an absolute GEM. I went in with contacts not expecting to be fitted and helped out further and he provided me with a temporary contact lens case and helped resize by glasses to the best fit with THE BEST attitude. I don't know what is in the water here- but I'd definitely take a bottle if they sold it. What an incredible team!!! I'll definitely be paying this office a visit again, what a great experience!! read more

Fred Slater, OD - My Chloé glasses (sorry this picture doesn't do it justice-they're incredible in person) - Optometrists Near Me - Campbell, California

Just needed some frames for my kiddo after her eye appt elsewhere (specialist). I called and they said come on in lol. They were super helpful, didn't care that we didn't get the exam there, were SUPER patient with my young kiddo touching everything lol, just a really great experience. They also had some cool models so my daughter could see what it would be like if we got transitions (like she was asking for). Will definitely be coming here in the future and we can't wait until her new glasses come in! read more

Great office to book an appointment with. They are so helpful and the entire process of getting you from the initial tests to the exam is so fluid and quick. The entire team, from the front desk all the way to the main optometrists, seems to be very friendly and caring people. I've been going for the past two years and have loved my experiences with the team. Their recommendations and helpful points on how to take better care of your eyes are awesome too. Would definitely recommend their services and will continue to be a loyal customer. read more

Great service and that staff is always friendly. I've been here multiple times and highly recommend this place.

Great service, knowledgeable staff, and a beautiful store. Would recommend them for any vision or glasses needs. I've been to them for several years and they've always been super helpful. read more

-7 visits over 3 months. -2 directly with the dr. -5 with the front staff trying to address problems that they did not know how to address. -1 pair of useless glasses taken home -$500 wasted -all of my yearly optometrist insurance coverage wasted -handful of days and nights spent feeling completely ripped off. -I'm really disappointed in my experience here. -the one star is for the one lady who was quite polite to me on one of the visits. -I'm honestly surprised this place has pretty good reviews as I was clearly not the only customer in there who was dissatisfied and frustrated. read more

I attended this office for an eye exam and got a chance to meet Dr.Nguyen. She was ethical, kind, and caring. I could tell she cared about her patients. Thankful for providers like her. read more

New patient at this Optometrist office and I had the best first-time experience here! All the staff was super friendly and April was extremely kind and helpful! Dr. Burns was the optometrist I had seen for my eye exam and he was very nice and knowledgable in his craft. I would highly recommend all, especially new patients, to come to this office! :) read more

Expensive glasses and did not last. I bought scratch free glasses there and I got scratches on them

Hello, Report for the bad service today I called last 2 weeks and today 4/25/23 at 4:15' this time exact the same last week were the same that lady picked up the phone, she's so weird, when u called to make appointment that lady picked up the phone wasn't nice and didn't care for customer what u think a bout that hung up the phone I tried to call back again asked her why u hung up my phone. U know what she said oh I had another emergency call, I called back and asked why her: " can't hung up without notify me or said hold on I will be back " I asked her to check my history last year visits and she said no record. Bad service lost all customer information ..... That office is really weird and didn't care customer. I will let the people know this office treat customer like this, how can customer come with this service if u keep that receptionist to due customer will lose all customer. I m going to change this office. Hope Dr fix this issue Thx PC read more

Straightforward and comprehensive eye exam for me and my wife. Quick scheduling, and we got new patient appointments the next day after calling. Very friendly staff, great with our four year old. We had Dr Burns as our OD, fantastic experience. Would definitely recommend, although he notes that he generally works at the practice only once a week after he recently retired from Kaiser after 30+ years. FYI Handwritten eye prescriptions. read more

Good place to go for your yearly check ups. Great selection of eye wear. See you next year!

liked everything about this office and the people who work here. Thought I found a place for longer term... not so sure now, Mark - seems like experienced optician but seriously in need of a refresher lessons on how to work with a client and learn to treat people well. Saw attitude issues in person at the eye exam appt, dismissed thinking perhaps an exception and just not his day - based on nicer attitude of others in the office.... Then experienced similar behavior yet again on phone calls and realized it's not one off or unusual.. Seriously crosses lines, jumps to conclusions, dismissive, talks down to client, makes one wonder whether he is the client or you are.. seriously in need of attitude adjustment. read more

Came here for a standard eye checkup since I rarely go to the eye doctor. As I walked in I was immediately greeted by a friendly desk lady who then directed me to see Dr. Chi. Dr. Chi was extremely professional and efficient; it was my first time checking my eye prescription and she took me through all the tests in a timely matter. The rest of the staff was well trained and answered whatever questions I had for them. Definitely left the place satisfied with a little more knowledge about optometry. read more

I was referred to this office by a friend who has been coming here for sometime now. I wish to say thanks to the entire staff at Dr. Fred Slater's office. You guys are truly great. This was the easiest time I've ever had getting glasses. I also wish to send a special shot out to "Jessica Unglebach" for helping me select my new glasses. I just picked them up the other day and you truly "nailed it." I love the fit and the way they look of my face. Thanks again, Bryant read more

Came here for the first time a few weeks ago, with my spirited 10 year old and 15 month old. The staff was friendly and patient, and Dr. Slater took the time to teach my daughter and I about what 20/20 vs 20/10 vision means and how it is measured. I thought he was so sweet to engage her. read more

I just had my eyes examined by the sweet, kind and caring Dr. Amy Chi. She explained things so well an took her time with me. Its not easy getting your eyes checked and someone asking you ( 1 or 2, 2 or 3, 3 or 6, this one or that one) lol it gets sometimes a little confusing and she was extremely patient with me. I just loved how she explained in great detail of what we were trying to do to see if my eyes adjust to the new contacts Highly recommend Dr.Chi. Thank you so much read more

Coming to get a checkup with Dr. Chi was one of the best decisions I could have made for the health of my vision! To be honest, I have seen a lot of optometrists over the years, and my experience has always been subpar-- nobody had anything special to say about my eyes except to renew the prescription for my contacts and my glasses and take my money... until Dr. Chi. One of things I noticed when I had my first visit with Dr. Chi was how thorough she was in my eye exam-- she gave such thoughtful insights and suggestions. For example, she noticed that there was some dryness and irritation in my eyes, due to extensive daily contact lens wear, and she gave me strict instructions to not wear contact lenses for two weeks. When the dryness did not improve as much as she'd liked two weeks later, she prescribed special eye drops for me. Then on my next visit, she did a thorough exam and said that the dryness and irritation was 100% better! Hooray! She also recommended a better brand of contact lens for me that's more moisturizing and could stand for longer wear. (In my past life, I always ordered my contact lenses at Costco and got the cheapest brand I could find, which clearly wasn't going well given the dryness Dr. Chi found.). I think how seriously Dr. Chi takes her responsibility as my eye doctor inspired me to take my eye health more seriously, because what can be more important than having great vision for the rest of my life?! Additionally Dr. Chi always looks for ways to help me save money on my prescription, whether it's through rebates, or something else. She even gave me advice on whether purchasing prescription glasses or contacts was a better use of vision insurance coverage. I really appreciate her watching out for me and I trust her recommendations 100%! I am now bugging my husband to go get his eyes checked out by Dr. Chi, and will definitely be bringing my kids when they are old enough. Also, huge shout-out to Mark for helping me get my contact lenses ordered and following up with me when I forgot to call back-- I got the lenses so quickly. The entire team at Dr. Slater is awesome! read more

Dr Slater is good. There is also Dr Betty Chun under his practice but she tends to cancel appointments a day before and pass you on to someone else. Maybe she's not interested or something but it happens pretty frequently without a notice. So generally she's not reliable. Better stick with the others there. read more

Deserving of every other great review! 21 yes I've been in Campbell, I have finally found a great optometry office.

Amazing COVID precautions, wide selections of frames wonderful staffs and doctors. This place is super inviting. Here's some pictures! Every machine is wiped down before and after every patient. Minimal people come in. Temperature is check before walking in (employees as well) and they walk straight to the desk to sanitize their hands. Glasses that have been tried on are sanitized after the patient. Very clean! Also! There's air filters in the doctors office and face shields on the doctors equipment. read more

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Dr. Chi is EVERYTHING! She's your go to gal when it comes to anything your eyes need. She heard me, understood me, and as a fellow healthcare worker, took the best care of me. I am a continued customer. SHE ROCKS. Go visit her for your eye needs and experience first class service from her and the team! read more

I am a new patient. I was very frustrated with the front desk the trying to book an appointment. The person (lady) on the phone could not really focus on the simple conversation. I had to repeat my name 3 times completely spelled. The same thing happened when I told my DOB. Very inefficient. I doubt how the service will be here. She mentioned if she cannot get the same clearly, then the appointment cannot be booked !!!!! read more