the website says they accept medi-cal but when you call they don't take new medi-cal patients. I…read moretried a couple years ago & it was the same story. So I have to take my child somewhere farther to get a prescription...

This review is long over due. Cheyenne (Dr. Chinea) has been my husband's and my Optometrist for…read moreyears. The health of our eyes is partially due to her thoroughness and expertise. She gets our prescriptions correct each and every time. She's a lovely, warm person with an amazing smile. The Office Admin/Customer Support of Kim is also one of the reasons we've stayed customers for years. Kim is one of the sweetest, friendliest people we've ever come across. She goes above and beyond helping customers and always offers the warmest greeting with a smile. Thank you for all you do, Cheyenne & Kim! We always have positive and great experiences every appointment we have with you. You both are exceptionally wonderful!

Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

Dr. Lam and Rita are so knowledgeable, thorough, friendly and helpful. I definitely recommend them…read moreboth! This was my first appointment with Dr. Lam since she took over the business. I was impressed with her thoughtfulness and care during my eye exam. When there was a slight issue with the prescription on my newly ordered glasses, both she and Rita were 100% committed to resolving the issue to my satisfaction, and they did! It is obvious that they care deeply about their patients. They take their time and truly offer that one on one care that is so often missing in businesses these days. (And I absolutely love my new glasses now too!) Thank you again.

I am a completely satisfied customer. Rita at the front desk and Dr. Lam were extremely friendly,…read morehelpful and super competent. Recommend without reservations! Kana Sanjee

I've always had great experiences at Looking Glass Optometry. Both Dr. Dong and Dr. Cheng are…read morewonderful doctors, who are patient, thorough, and such experts in their field. Their assistants (also a shout out to Lali!!) are all friendly and knowledgeable. They are always willing and able to help with a smile. Buying glasses and frames here are also a great experience. I've never experienced any sales pressure or upselling. Instead, they always help me find what I need, then explain to me any additional options and what benefits the added features may offer. Additionally, I find their prices extremely reasonable. Overall - always a pleasant, and consistent experience here. Highly recommended.

My husband and I have been seeing Dr Dong for 10+ years and he's the best medical professional I've…read moreworked with in any specialization. He's very sweet and kind, thorough, curious, a good listener and he really take his time to hear and address all my concerns. I always feel well cared for. By contrast. I did see Dr. Cheng once when Dr. Dong wasn't available, and I was disappointed. She wasn't as diligent and had very surface/not helpful answers. I don't buy glasses here, just order online, so can't speak to their glasses and lenses. But Dr Dong is the very best!

Best medical related visit ever! I still need glasses and…read moremy eyes got older. The visit and exam were so dare I say enjoyable!? Registration was easy and so friendly. My doctor Mr. David Chiu O.D. Had me laughing and smiling the entire time! I actually look forward to my next eye exam!

Normally the visits are fast and straight forward, I love the proactive take on things with Kaiser…read more(vision) they even set me up with a better pair after we knew we had the right prescription.

I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with…read morekindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff!

I love both of the doctors here! They are extremely personable and are open to address any…read morequestions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too!

This is an update. I just picked up my Cartier sunglasses and I am pleased…read more For starters.. it took a good amount of weeks to get them. However, that is understandable because there is only 1 Cartier lab in the U.S. (Told to me by Orion Optical). So it was to be expected. I was super hype, so I called each week after paying to see when they would come in. When I called, they tasted me as if I were family. They knew exactly who I was, they spoke warm and welcoming. They always gave me any information that they had at that time. Now onto the sunglasses. This is my 1st pair, but not my last pair of Cartiers. They are literally featherlight and look so good on my face and against my skin. The gradient color pops, the signature C..pops and I look good as hellbin them! I am very happy with this purchase and happy to have found Orion Optical

Great experience at Orion Optical. Came in for a prescription check and ended up getting custom…read moreCartier frames with diamond-cut lenses and transition lenses that turn into sunglasses in the sun (you can pick the color too). Lyn helped me out and was super knowledgeable and easy to work with. I brought in a bunch of ideas and pics, and she really helped bring everything together. She gave honest suggestions on what would look better for my face instead of just going along with everything, which I appreciated. From frame size to lens sizing bring out a ruler to measure me up. She definitely felt like the specialist when it came to this type of custom work. Shoutout to the rest of the staff too--everyone was friendly and helpful throughout the process. She also helped me pick the perfect lens color to match the panther eyes on the frames, which came out What stood out was the attention to detail--especially with the diamond cuts. She pointed out small details I wouldn't have even noticed, which made a big difference in the final result. It did take about 1.5 months, but that's expected with custom lenses and special ordering. Definitely worth the wait. They do get busy, so I'd recommend making an appointment. I walked in and got lucky Lyn was available, but better to book ahead. Overall, really happy with how everything turned out.

I had an absolutely fantastic experience. From the moment I walked in, the staff was incredibly…read morewelcoming and efficient. Scheduling my appointment was a breeze, and they were very accommodating. Dr. Zheng was thorough, knowledgeable, and took the time to explain everything clearly, answering all my questions with patience and expertise. I felt completely at ease and confident in their care. The office itself was clean and modern, and they have a great selection of frames. I highly recommend Dr. Zheng to anyone looking for top-notch eye care!"

The nosepiece of my glasses came apart, and after suffering for a week, I decided to get fixed. Saw…read morethis place down the street from me, and came in on a random Wednesday morning. I was greeted warmly by the front desk receptionist, and after I told her what I needed, she seated me right away to wait for the optician. She was friendly and very helpful, even though I didn't have an appointment. The optician came right Pitt after I waited a minute, and after looking at my glasses, told me she can fix it! Took her about 5 minutes to do a beautiful job of replacing the nose piece. Had me try my glasses on to make sure it sat well. She was also very friendly, and told me she waived the fee. I was blown away by the customer service and the kindness of the staff. I highly recommend this business, an would come here to get my next eye exam!