So I started wearing glasses in 1956 (75 years old) and I have never had this problem of peeling of…read moreglare coating You think glasses that cost over a 1000.00 would NOT have this problem! So much for paying more for quality. I picked up glasses in April 2024 (17 months ago). I noticed problem about 9 months later and planned on returning but forgot (currently using my last pair not purchased here). I now need to get eye check-up etc...I went into My Eye Dr expecting problem to be taken care off due to obvious defective/poor quality control. (see photo; glasses in perfect condition - no scratches or sign of wear and tear). I was told that there is only a 1 year guarantee; however, no where on the invoice does it say so (getting the run around here?). I was offered a 50% discount to relace glasses due to defects caused by the manufacture. Now does that seem fair to you????????I will discuss problem with my insurance company so they are informed and to get advise on finding an Eye Dr that is reputable.

The staff at My Eye Doctor (381 South Willow Street, Manchester, New Hampshire) is extremely…read moreprofessional, efficient and friendly. Dr. Sutherland is extraordinarily thorough. She conveyed sincere interest and concern, as well as a genuine willingness to encourage questions and expend the related necessary time and attention to ensure the information she provided was responsive and clear. She also shared helpful information and remedies specific to my eyes/vision that I had never received from previous providers I've visited. Her staff is equally attentive, customer service-focused and kind. I am pleased to provide My Eye Doctor--located at 381 South Willow Street, in Manchester, New Hampshire--my strongest recommendation.

I totally disagree with the person that put the negative comment for the Vision Shoppe...yes the…read moreframes are a bit more expensive than similar retailers, but similar retailers do NOT have the brands or selections that the Vision Shoppe has. I went to just about every frame shop within a 40 mile radius of Concord, and there wasn't even a close second. Not only did I buy a pair of frames, but I went back and bought another because I found so many I liked. If you want unusual, custom type glasses that are actually worth the price they cost, then the Vision Shoppe is your place. Not only that, I just called and found out that they can do any color I choose for my backup sunglasses lenses, which I've not found anywhere either. He even said I could bring in a color swatch and they would match the lenses to it. I guess all in all the only way you're gonna know if this is the place for you is to go...at the very least it will give you an idea of what's out there :)

Ken was extremely knowledgeable - I explained the look I wanted for new reading glasses and he…read moreimmediately picked the best frames off the shelves. He also helped fix and clean a pair of sunglasses that I had brought with me. He was gracious and lovely. Cannot recommend more highly.

Carozza Eyeglasses provided some of the best customer service I have ever experienced. I recently…read morepicked up moisture chamber glasses and realized the pair was not quite right for me, but everyone was incredibly kind, patient, and understanding about helping me find another option. I believe Tom is the person I have been working with, and he has been exceptional. He truly wants to make sure the glasses fit perfectly and that I am completely happy with them. The woman at the front desk was also wonderful. Everyone in the office has been amazing, and their level of care and customer service is outstanding. I highly recommend Carozza Eyeglasses.

I've had a few eye exams here. I appreciate the friendly staff and the small business feel. They…read moreget the job done, do it well, and don't make you feel like a number like some other places do. I recommend them.

Spindle Eye Associates has excellent staff, doctor O'Block is thorough and knowledgeable and…read moreinforms you every step of the way during the exam as to what's being done and the results and options you may have if you choose to accept them. The optical eyewear staff is excellent as well catering to all your needs and choices for lenses and frames as well as notifying you of your insurance coverage and the best avenue to follow for your budget. I highly recommend Spindle Eye Associates for your vision care.

While Dr O'Block is wonderful, I shouldn't have to wait 45 minutes to see him and they took his…read more11:00 appt before my 10:45 appt. What's the point of making an appt time, maybe just pick a day and show up. Maybe make a few less appointments per day as the patient's time is valuable as well

The attention that you get from Visionworks is superb. They are very friendly, helpful and they're…read morevery welcoming even when you get your glasses, I come back to get my frames fixedbecauseIkeepfallingasleepon them. They have an excellent warranty. Jamie is wondering, however the team are all excellent. You can't go wrong with Visionworks in Concord New Hampshire.

***THIS PLACE IS AWESOME*** I accidentally showed up today…read more02/10 at 10am when my appointment was actually 03/10 at 10am. All the staff worked to pull strings to get me in right then and there. The DO I had was very nice and informative, listened to what I had to say and showed me some cool stuff (the base of my brain) as well. Then I met Jamie the Branch Manager. First of all she is a saint! The fact that she was patient as I tried on about 50 pairs of frames before we finally found the right ones (pair number 49). She made me feel like I was the only customer of the day, took in account my dislikes and likes (even I admit some are absolutely ridiculous) and found me the perfect pair. Then we got to the pricing. I already knew what my Co-Pay was with insurance ($60) but was not expecting how amazing the price for a year supply of contacts and a pair of glasses. After all the discounts I walked out only paying $610.78. I was expecting to pay at least a grand! Working with Jamie was like talking to an old friend! It was just a great experience and I will not go anywhere else! I 100% recommend for all your eye care needs!

Did you know the VA optometrist still dilates pupils to view the backs of patients' eyeballs? I…read moreknow. It's a neolithic practice that should get tossed in a dumpster fire next to the likes of fax machines and Blackberries. It also happens to be the main reason I sought out Lumen Eye Care as my new go-to for all things optometry. Well, that and....wifey already goes here and vouches for them hard. Recently relocated to the Northeastern boulevard, you may be forgiven if you struggle to find their suite upon first visit. Just look for the giant glasses next to the front door and you'll spot them straight away. Of course, you'll have to park across the street, but that's a minor inconvenience, at worst. I have to admit...first impressions were most pleasant. The office is clean, pristine, and a welcoming scene. Heh! I'm a poet and I didn't even know it. Snoogans! XD But seriously folks, the docs here will treat you with the best of care. The initial wait was a bit longer than expected, given the lack of patients at the time. But that can mostly be forgiven, considering how far more advanced their technology is compared to past optometrists I've visited. That's what brought me here in the first place. I find that in my "old" age (and I say that rather dubiously), keeping up with the recommended annual check-ups proves to be most crucial. I've worn readers for a few years now. As such, I want to make sure I'm wearing the appropriate prescription at the time it's needed. Every procedure here is carried out with precision, speed, and professionalism. The "head doc" (as I'll affectionately call her) was unexpectedly warm and kind. Then again, I've likely had my original view of optometrists tainted by my past experiences with military doctors. Yeah...they tend to scrape the bottom of the barrel when it comes to selecting those personality types. But, I digress. So, perhaps the bar was low going in. Nevertheless, I couldn't be more pleased with Lumen's practices. Enrolling into their database was simple and only required 3 signatures. As I alluded to in the beginning, they accept VA sponsorship; which is a HUGE win in my book! Plus, I really can't say enough good things about their updated equipment. And for those wondering, they use an ophthalmoscope (don't try saying that 3 times fast) to view the insides of your eyeball--as opposed to dilating your pupils so wide you come out looking like Hermey the elf. IYKYK. Now, I can't speak to their prices for eyewear. I'd only caution the average consumer to purchase their glasses online somewhere--especially if you only need readers. IMHO, there is NO reason to purchase glasses likely priced in the triple digits that you'll only need to wear part time anyway. Unless there's a frame set you're just DYING to have, I really don't see the point. Someone should have told that one guy who visited back in May of this year (also, don't buy Ray-Bans?). Inflated prices aside though, I don't think that warrants a one star review against this place. But that's just MY opinion. Anyway, I have to come back here in a few months to check on some...questionable marks in the back of my eyeball. But that's merely a testament to their meticulous nature. Lumen Eye Care is worth 5 VERY relieved, normal sized pupils out of 5.

Went here to do eye exam for my mom... everything went well, and it's a nice eye exam. And they…read moreemail the prescription upon request. I'll recommend this practice.

I've been going to MacKay vision since 2004, and for the last seven years, I wasn't living in NH…read more Yesterday I went, and the team there remembered me, and I was genuinely surprised. It had been years since I was there, and even then, I had only been once every two years or so. It was really nice to be put at ease with a courteous, personal and kind staff. The paperwork was just one double sided piece of paper, the wait was short and the exam itself moved quickly. My eyes aren't very bad at all, and so maybe other's experience will be different, but in under 30 minutes I was in and out with new contacts and an updated prescription. Also, the team there is 100% honest. Each procedure was clearly explained to me, and the fees associated with things my insurance would not cover was discussed before getting any work done. So not like they don't tell you lies honest, but they genuinely took the time to explain each procedure and not up-charge me just because I'm ignorant to the medical world of eyes. I typically go the cheap Chinese direct glasses (because I break a pair every 3 months or so) - but when I had them in the past, I was able to get my glasses that same day. I'm sure depending on your prescription and frame choice - that's not always going to be the case, but they are on top of their stuff, and as quickly as it can be done - it is. Anyways - I would never think to go anywhere else to have my eyes checked out as I actually look forward to the friendly staff here.

Follow‑Up Review (April 2026) This is a follow‑up to my…read moreoriginal review from September 2025. Despite raising concerns months ago about unexplained charges stemming from what was supposed to be a routine annual exam fully covered by insurance, I have now received another bill--this time for $259.96. To date, I have still not received a clear, transparent explanation of what services were allegedly provided, why they were not explained in advance, or why this continues to be billed as something other than a preventive visit. My previous attempts to get clarification were met with dismissiveness rather than accountability or patient-centered communication. Receiving. Next step report their practice to state medical board and BBB.

Eye visit went well! Place was very busy, and the doctor…read moreseem to be multi tasking at a low level with the other clientele. For me, she stepped out 5 min to greet start another appt next door. I got a contact lens fitting along with regular routine check up. The doctor was very knowledgable and thorough which I liked. They have a nice selection of frames and I ended up picking one that day... But after all the options and copays etc, I had quite the bill! Oh well! Hope it's just this one time! I would go visit again... Oh and I had to wait not too long... 12 min later than what was scheduled

It was 20 years or more since I had my eyes checked out…read more I am sorry to say, that I have forty-eye-tis, which is a normal dx for a forty something male, living in suburbia New Hampshire. I had to wait 30 minutes for my appointment. Had a 10 am appointment and waited and waited almost canceled as I had another appointment after. I finally got seen and they were apologetic, and I had a good through evaluation. Still have good sight and happy to still see clearly with no devices. I would recommend but plan on waiting around.