I like this walmart, it's close to home and the parking lot is big enough that it's never full. From my experience, I have had good interactions with the workers. Most recently I spoke to Marisol(Maribel?) at the self check out. She not only helped me by doing her usual job duties, but I asked for her personal opinion on one of my items and she responded and then recommended something else I hadn't even thought about. I appreciate her honesty and help. Additionally, I had a small interaction with the woman at the Garden section. I was looking for a shopping cart and she didn't see any in the area, so she went outside and brought one for me. I appreciate employees that go out of their way to help. read more

I am hardly Walmart's desired demographic since I spend $610 a year at Sephora on various elixirs and potions to only look as bad as half of a Gollum at this point in my 40s. But this was my first time in a Walmart in over a decade. The little I knew about Walmart from the news is you never use self check out since you can be accused of stealing very easily if the robots don't like the cut of your jib, so I had to wait for a human at the register. I have no idea why they have 30+ registers and like 2 human cashiers. They could use that floorspace for something else rather than registers collecting cobwebs since they have nobody to work them. I was here fresh off of a very good day at Six Flags with my favourites Poltergeist and Superman both operational (which are almost always broken down and/or not sufficiently staffed and thus closed) so I had maximum fun getting to do both, and finding out how easily I bruise on blood thinners when I got thrown around in my seat like a little rag doll on Wonder Woman, as I would expect nothing less from a big lady like that. Whilst in the park I spotted one colourful shirt I really liked over and over--and then googled where to find it, surprised to see it was a Walmart exclusive--so I resolved to join the party and spread the shirt's joy beyond San Antonio. The webpage told me this location had my size in stock if I wanted to come pick it up rather than get it shipped. When I arrived at this store it turns out they had two of my size in stock, so this was either a popular size nearly sold out or it was a size they did not stock since they did not think anyone would want. The first had a small stain on the inside of the neck line. Since it was on the inside portion of the shirt I was still considering it since only I would know about it if it did not come off in the wash, and I hoped yonder mystery stain would come off in the wash. Then I pulled out the only other option and it had a major stain on the exterior portion near the neck so everyone would see it, so I had to put it back in the pile of one. What to heck Walmart, learn some quality control and/or quality assurance. Your visual merchandisers should not be putting out products that are clearly ruined. I get that this is Walmart and not lulu, but still, have some pride in what you sell. It cost less than a sawbuck after tax and the shirt made me happy even if it did come slightly soiled as a free in-store personalization, so I still purchased it to commemorate my very good day in the Six Flags, and now I have a gently stained shirt I can wear the next time I volunteer at the Food Bank where I obtain enough karma for volunteering I feel less-bad about paying slightly extra to skip the lines in the occasional theme park's doorsteps I darken when I have time to live my best ongoing midlife crisis/manchild life. read more

The location always has the best deals I mean in almost everything and this Walmart carried the Mr beast box we looked at others and no one had it some toys are broken but hey they be in special though this has awesome workers and the place is super clean read more

Walmart Supercenter - Found this guy for 9 bucks but no head lol hey use your imagination I guess - Grocery Near Me - San Antonio, Texas

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I if could give this so called " Walmart" a negative 500.. I would, I went to walmart at 4:00 am because i craved a shawarma. Then the employee proceeds to me "Sorry we're closed." Even though they're open 24/7.. I asked why,, He said because he didnt feel like it. EXCUSE ME? Im starving and you refuse to give me my food? Unacceptable. I expect better from this walmart. Do better. read more

Walmart Supercenter - A day later after i got my shawarma. Disapointing.. - Grocery Near Me - San Antonio, Texas

Whenever I order items online from Walmart, the delivery drivers often don't read the delivery instructions and end up dropping off the packages when my PO Box is closed. read more

Waited 25 minutes for a can of spray paint only for the manager to come out of no where while the employee was walking me already to the auto center to pay since it's a locked item and she shouts "make sure she pays for that paint that's why it's locked" Ma'am what the hell about me screams criminal I'm buying one thing and walking to the check out area Fix your roots cunt read more

As a customer, it's really disappointing to see how associates are treated in this deli at this Walmart. The environment feels disrespectful and unprofessional, and employees don't seem to be treated fairly. I've also overheard associates talking about the team lead burning a worker and still being allowed to work, which is very concerning. A workplace should be safe and respectful for everyone. read more

I just went to the bakery and an older lady with glasses who is with the younger girl with purple hair was so rude to me . She was mad because she was on her phone and I obviously disrupted her and she looked at me ugly and said "what do you want" . Never had a problem here before and maybe she needs more training . Don't be rude to customers just because it's not your day or woke up on the wrong side of the bed . read more

this Walmart is always in dis a ray what a mess the fried chicken is so hard I can go on and on I hope you have time to waste at the checkout one long line of standing room only extends far back as your eyes can see and for the handy capped the carts hardly have any room to get in this line and you are told when it is your turn which cash register to go to you do not have a choice at all the people demand and direct where you must go it is so hard to stand in this line for as long as you have to I will not do it any more there is a lot of stores I rather go to read more

I was stung by a bee in the Walmart parking lot. I quickly went into the store and asked the pharmacist where to find products for bee stings. She directed me to the correct aisle where I found two products for bee stings. After using the products, the pain and swelling went completely away! read more

Great walmart with everything you've come to expect from Walmart. They actually had pools in stock (they've been a hot commodity since last year) so I was really pleased to find them. Other than that, the aisles are normally well stocked with a good variety of items. read more

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Why are there only 4 out of 30 registers operating.. even the self checkout are closed. The lines are super long and hardly moving. I will never be returning to this location again..this is crazy.. read more

Walmart Supercenter - Grocery Near Me - San Antonio, Texas

Horrible!! No one answers the phone for customer service or pickup!! Rings nonstop then hangs up!! I don't understand how a large business like this is able to get away with such disregard for the customer!! Absolutely the worst, ive been here for 45 minutes trying to pick up my order!!!!! read more

Ordered a printer for home delivery $47 turned into 70. They sent a returned item with nothing but a printer. Took 4 people to figure it out 3 supervisors thinking I was trying to rip them off. The only one on my side was the girl working at the time. Ordered the printer cause other companies want you to do the work in online returns well Walmart is one of them. Only got 47 back delivery and tip that they make you give cannot complete the order without a tip and 4 dollars is the lowest and the driver only gets a portion lol. I also had to go to the store lol. read more

I would highly recommend everyone who values their time to stay away from this Walmart location . The lines are always long and the cashiers don't know anything about products in their own store the only people who seem to know how to run the place is the front end team leads and even the managers have an attitude when you ask for help and shopping carts are always everywhere in parking lot some even close to parked cars . read more

The new WalMart Supercenter in the Woodlawn Lake neighborhood. The city improved the entire Woodlawn road from I-10 to Bandera to ensure a safe and scenic trip to the store. This Walmart offers groceries, automotive products and services, plus a large variety in department ware. They are very clean, sometimes too crowded on weekends but a pleasure to shop there at any hour. Many restaurants are near there to enjoy breakfast and lunch. But Walmart opens at 6am to begin shopping before the crowds and hot sun bears down on the day. They have a beautifully large garden center that is a real treat to just sit out there on the patio furniture. read more

Walmart Supercenter - Distilled water is best for drinking. Research aquariusthewaterbearer. com - Grocery Near Me - San Antonio, Texas

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Employees were quick to assist me in directing me to the area of the item i was looking for, very polite and attentive. The self checkout was always wiped down after each use and employees wouldn't direct the next person to that checkout until it was wiped. Great job!! read more

A good place to go with discounted prices. I love everything about this place. I literally can't think of a negative thing to say about this place as a customer. read more

This Walmart is pretty new to the area. Convenient and clean. Doesn't seem to have much clearance or things marked on sale like other locations I'm assuming because their fairly new. The lines tend to get pretty long and backed up here because lack of cashiers. Same for the self checkout. But I often do find what I came in for, and it's reasonably priced so I'll continue to come here. read more

depending on where the item is place you could end up accidentally buying the wrong one and paying more than you wanted to because it was overstocked or careless placed into the next section of cheaper items you originally intended to buy. this place is only good for a few things here and there and you might get to see beautiful customers or employees which only help the situation in other ways the place wouldn't normally do business in. Wal-Mart is also a victim of its own success since it has been recently laying off a few thousand employees in different divisions so its only a matter of time before these employees are fired and this business closes down and becomes a FEMA Concentration Camp. Why the does walmart. have so many damn registers but only open a few of then? There was one 15 items or less...the smokers register...which had the oldest cashier possible and was new..and three regular registers....then they have the self checkout lanes fully backed up because people needed to get carded for beer or purchases needed to be approved by the cashier...news flash...just open up more freaking registers read more

Poor customer service here at its finest. Literally stood in line over 15 minutes for an associate to unlock one of my items without them even communicating where they were going or to do what. Just up and vanished like they were on break. read more

Wow! This Walmart has been open for almost a year, and by far it is my favorite one in the city. I live about 3 min from another Walmart but I hate that one. It's always crowded, people seem to be more rude over there (not just the staff), items are everywhere, but, this Walmart is opposite of all that. This Walmart is pretty spacious, everything isn't crammed together, and the isles are wide enough to accommodate a busy Saturday. It's not loud in here at all, I can shop for my groceries in peace. The staff is very proactive, especially for a Walmart, they seem to have trained this batch of employees very good! They are knowledgeable, a first for the mart. I don't see this place going downhill pretty soon, I really hope it doesn't! It's hard to find a decent Walmart in this world. Oh yeah, they have a Subway too. I haven't ate there yet, but it looks pretty clean and they have the full Subway menu from what I have seen. read more

Walmart wants to be open 24 hours, they have employees working right near the fitting room, but they said we can't try anything on. This makes no sense and is frustrating. They pride themselves on customer service - really! This is why Target will always be my go to store! Target has the best customer service! read more

Walmart Supercenter - Grocery Near Me - San Antonio, Texas

Employees are rude they take forever when you pay you'll be in line for more than 30 minutes there's no one ever on the floor forget about purchasing cosmetics they don't have anyone in or around that part of the store you have to go looking for someone there's this old fat cashier there he acts like he's all that I accidentally bumped into him because he's huge & tall and I'm short and small I told him sorry he looked at me as if I slapped him I reported him hopefully he got fired read more

It is a great new addition to our neighborhood. The only complaint is that I took my car in for an oil change and the rep that took the car assessment would not honor the on-line price for the oil change. He charged me a higher price than the on-line price I had copied and showed him. He stated the on-line price I had, had expired. However there was no expiration price on the on-line ad! I always took my car in to the Walmart on N. W. 410 store and they never had a problem with the price quoted on-line. They always honored the on-line price and also competitors prices. I suppose I will have to take my car back to the N. W. 410 store for auto care. The staff is super friendly and very knowledgeable about their store and products; groceries, meats, and produce are always fresh. The bakery is well stocked and they can whip you up an excellent and tasty cake for any occasion. I love the Sticky butter cake....YUM! I hope and pray they keep up the excellent service and products. Auto department requires re-education on customer service. Please remember the customer is always right! read more

I work the overnight shift and I needed to get into the electronics section only to find out it was closed. Several employees passed by and didn't even offer help or any curtesy I had to ask for management while waiting for over 20 minutes to be let in the employees we're rude and unprofessional I can't stand this walmart.. God forbid asking a employee for anything. read more

This place sucks lots of ppl and not a lot of cashiers and the manager in charge not to helpful,Mary Ann this is not your line of work better attitude and need to hire more cashiers I mean come on #Walmart are you that cheap that you can't hire more employees and a better manager. read more

The people who run this store can't seem to make up their minds on whether or not its to open 24 hours or not. One week its open 24 hours, the next week it isn't. Then its open 24 hours, and then back to 6am to 12am. Either make it open 24 hours, or make the hours 6am to 12am. This shit is getting old. read more

Definition taken from: Wikipedia: Customer service is the provision of service to customers , during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".[1] Apparently this Walmart, although very clean, well stocked, nice to browse, does not understand the definition of Customer Service when hiring people who work at the "Customer Service" desk. My 7 year old and I went in one morning before school as she needed snacks and a donation for school and I also needed to get additional money to pay for a Christmas T-shirt at school (yes, that time of year). I went through the self check out as there were no other open registers that I could see at that time of morning. Payed for items and received cash back. I noticed that the cash was dispensed only in large bills, so I asked the lady at the area if I could ask her to break the $20. At the time of my asking she had been approached by another female employee who walked after hearing my question and with a tone and dismissive look, stated we can't open the register unless she buys something. I asked the lady who was in charge of this area another question, "well, as I have just purchased $30 worth of items, and I don't really need anything else, Can I return something and re-pay for it?" (Apparently I surprised myself at that grand idea) The lady yelled out to the other who was a distance away now about to enter...you guessed it, "customer service". The question was asked and the other responded "that's fine, I'll do it." I was sent to "customer service." As we approached the desk my daughter commented why is the lady so mad? (As she was not smiling and had the same dismissive tone and did not engage in any type of conversation, friendly or otherwise.) I attempted to call her attention to her disconnect and said, "it is a new day, it's ok to smile!" Laugh laugh...but no , continued transaction and did not speak. Handed me receipt and item that I think she returned and recharged? Not quite sure honestly...was given change that I requested, and my daughter and I left having a conversation about "customer service" and the true meaning of it. Returned a few days later to pick up another couple of items, and my daughter noticed the same lady again walking to "customer service" and said, "there's that angry lady." Had to chuckle, yep, there she was. Thought I should have smiled and greeted her with a friendly hello, but continued walking. Also From Wikipedia: One good customer service experience can change the entire perception a customer holds towards the organization.[3] Yep, Wikipedia has it exactly right, from my future little shopper's eyes and mine. With the vast amount of Walmart's in this city, I think you can find at least one with better "customer service." (I hope)...we will try! read more

In the money service line & only 4 ppl were in line. It took 45mjn for me to get to someone & the customer service rep left the counter three times while i waited in line. Is this place under staffed or un trained? read more

Worst Walmart ever! Only Two lanes open and self check out lady closed and it wasn't even 11 pm! Made customers stand in long lines, and workers nor managers tried to accommodate customers. read more

Walmart Supercenter - Grocery Near Me - San Antonio, Texas

Wow! Great new store! Quiet. Clean. Relatively empty. I wish it was closer to where we are moving but it was nice to not fight crowds for a change. read more

Great location, clean, the staff is getting better as the store slowly matures. Most importantly is that I visit at least twice a week, and never had to wait no more than 5 minutes in line. read more

5 stars because it's good to know that I'm less than 3 minutes away from anything from lamps to briskets to televisions. Used to have to go all the way over to Vance Jackson/10 or 410 and 151 if I wanted to go to Walmart. read more

I really like this Walmart because it's close by but unfortunately, I'm just very disappointed because there is very bad customer service here! I rarely ask for help but when I do , 95% of the time I get and unpleasant experience. I had to make a visit this afternoon around 1. I walked in and the young man was helping a older gentleman with a tire . He asks do you need help with a tire as well . I told him yes and he said I'll be right with you "right after I'm done with him."AFTER HIM HE PUT TWO OTHER CUSTOMERS (that walked in 5 min after I was there)BEFORE ME . A third walked in and finally he said to the other , I'll be right with you and finally took care of me after about a ten minute wait . Another incident a lady was on her phone while helping me . And then finally decided to put it away . Another I asked for help in the baby section, a employee went to look for the person who was in charge of that area. I waited about 15 minutes. I walked close by aisles to find some one and it just so happened that the lady working the baby area was talking with another employee just hanging out. When I asked her for help and that I sent someone to help me in baby area , she was like I know I was coming. I was checking out in the self checkout and wanted to cancel a few items,I know that it pops up on screen for the one in charge of that area , well the lady walked up close , didn't ask HOW MAY I HELP YOU , what is it you would like to cancel, very rudely , she approached me like I was a suspect , I think you got the idea . Very bad customer service . One last thing , us customers shouldn't have to hear " this is not my area, so I can't really help you?" I worked in retail for 3 years !! Loved it . Love working with ppl. Regardless if I was not in my main area , I made sure to help the customer, and if I didn't know the answer, I figured it out and made sure they left happy. Overall, I hope these things get addressed. read more

This Walmart is the worst because there AC seems not to be working it is always extremely hot in the store. All of the makeup and cheap nail products are also locked up. There is only one attendant in the makeup Department which makes shopping they're very stressful. I recommend going to a different Walmart who's air conditioning works and has more than one attendant to help you in the makeup Department if everything is locked. read more

Buyer beware. The posted price is not always what you are charged. This happened on several items there. When it was posted at $2.00 and scanned at $2.50 at check out we said wait. That's the price it scanned but that's not the price that's posted, manager refused to honor posted price. Keep it then. read more

They have a great selection of just about everything that you'd expect to see at a big grocery market like Walmart. However, I think the only downside is the customer service quality. read more

I have to say that it was after midnight, but customer service is very bad at this Walmart, not recommended at all. My boyfriend and I waited way too long in the line and the girl at the till was doing a number of other things. The line that she created was really long. I wish I got her name. read more

I don't know if this store did not provide enough training before it opened but it seemed like no one knows what they are doing! I asked two different people where the honey was and they both had confused looks on their faces and just walked around with me looking for it. Also I ordered something online for in store pick up..I tracked the package and it was delivered to the store on Monday (it's now a week later) but when I go in to pick it up they tell me yeah it's there, but it's not "in the system" so I can't take it from the store?? read more