Curbside pickup is the complete opposite of customer service. It would take several minutes to list everything that went wrong. The topper is that there is no way to tell Walmart what a disaster their store is. I decided to give the store another try with a delivery instead of the mess they call curbside service and it appears that I will be getting a counterfeit product. UGH! read more

I never thought I'd be giving a Walmart 5 stars, but then this is for the photo printing service they have. I needed some prints of images I had on my phone and I was stopped having lunch in Dublin nearby, so I figured I'd have my pictures printed while I have lunch. Basically, all you have to do is upload your images from either your computer or phone to the Walmart store location site, select the size you need. They even print stuff up to 8 x 10, but all I wanted were the standard 4 X 5 size. Those prints were just 16 cents each, that's a deal these days! Plus, the prints are ready to pick up in just 1 hour! I never used this service before so I was curious as to how well it would work out. I went into the store after lunch and wandered my way back to the photo and electronics section. There just happen to be an employee at the station. I've read other reviews, that had trouble even finding just someone there to help out. I guess I was lucky! They found my order and just handed them to me in a blue Walmart photo envelope. You pay online when you place your order. I opened the envelope and looked at the pictures. Wow, perfect prints on matte paper. Color balance and brightness were exact match to my digital pics. I just needed some prints to give to a friend that has no way to view digital pictures. Yeah, they're car pics! I really like this photo service, I'd use it again! read more

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Walmart is the store that everybody likes to go to. It has clothes, toys , stationery, cookware , furniture, OTC medications , medical supplies, beauty supplies , dental care products, hair care products, skin care etc . You name it , Walmart has it . Now in December it has a few selection of Christmas gifts . Today I saw some soup and soup bowls gift sets , Hillshire sausages and cheese gift sets and many others . It is a good place to shop and prices are reasonable. read more

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This is the closest Walmart to where I live and it's not very close, and it is a rare occasion when I do shop here. However, I do like that on a Saturday morning. I can shop at 6 AM and return home before anybody is awake. I have been to Walmart during the day and anytime that is later than the early morning is not my favorite time to go because of the other customers. Other than that this morning I was able to find the perfect hair bands that hold my super thick hair for a pretty good price there was Apple parking and none of the other customers were bothering me. This location is clean enough and the parking lot is safe enough. Solid three stars! read more

I grew up shopping at this Walmart with family on the weekends. Sad to say that it's a fraction of what it used to be. There is no fast food chain renting out a part of the store that would greet you upon entry. What used to be a McDonald's is now a blocked off vacant space. Most of the store hasn't been changed in years. The shoe section is exactly where I remember it being and everything else has been practically the same since they remodeled what seems like 15 to 20 years back. What stood out the most to me regarding new development was that they now sell Krispy Kreme donuts which they claim are fresh and delivered daily for purchase. Other than that, the store hasn't changed aside from their employees and due to theft, a lot of things are now locked up where you need an employee to get the item for you to make the purchase. It has the usual selection that you can expect from any Walmart and is a much better location to shop at then, some of the others miles away. As a result, this location gets a 3/5. read more

Walmart - A Walmart sign rests in the middle of the left side parking lot above some emergency exit doors. - Department Stores Near Me - Pleasanton, California

Just got home to find the bread I bought was partially eaten by a rat. Inspect your food at this store. There is no quality control. read more

Walmart - Hope the rat enjoyed his meal. - Department Stores Near Me - Pleasanton, California

Shout out to the stocking manager - I think his name was Jay. Very friendly and helpful

DO NOT BUY FOOD HERE Shopping to buy bagels when I noticed that flies were coming out of the bread. I picked up a bag of bread from the top shelf and a CLOUD of fruit flies came rushing out. I noticed to that most of the bag breads had moisture IN THE PACKAGING like they had been opened. Ran to tell and employee and he didn't even care and said "I'll check it out later", SOMEONE IS GOING TO GET SICK read more

Came to get tires replaced. Automotive guys are asses. Joel and Romeo. Totally racist attitude and seems to hate their jobs. Treated badly cause I am not one of their own people. Totally useless in giving advice and condescending. I would go to the customer service at front desk; but I am sure they do not care either. They really need to improve their customer service. I guess you get what you pay for. Cheap tires and crap service. My wife set this up. Next time we shall go to a real tire place. Only come here for cheap tires. But expect to be treated like crap. read more

We were checking out at self check out as spark shoppers and one of the employees came and tried to rush us to get bags and go outside and bag your items. I was well aware that they can't ask us to do that either way if you are shopping for yourself or as a spark shoppers. Another employee name Akash he came and talked rudely with me and telling us that you are holding the line. There was regular Walmart shoppers they didn't ask anyone but us just because we were shopping for spark. Later on Akash started using bad words and started arguing with my husband while I went to look for a manager. I also spoke with Jay manager he apologized for the situation. I felt Akash was being racist towards us. read more

had a very disappointing experience at the Walmart Pleasanton Auto Tire & Battery shop. Yesterday, I spoke with an employee who told me to bring my Audi Q7 today and they would check the battery. When I arrived, I was told to wait for a mechanic named Lavpreet Singh. I waited in my car for about 45 minutes, only to be informed later by another employee that he had already left for the day without even checking my car or letting me know. This was a complete waste of my time and fuel, and it shows a lack of respect and professionalism toward customers. Walmart should train their staff to communicate properly and not make customers wait unnecessarily. read more

They lock up everything I need and provide no staff to open the cases. I refuse to wander around looking for help anymore. I would rather order from Amazon online & pay more to have things delivered to my door. read more

I'd give a half star if I could.! This Walmart is about the most screwed up store of the bay area Walmart locations. The Help button on the Pharmacy Isle hasn't worked for the past two months. I was in the store today at lunch hour today and they only had two registers open. After standing in a long line they called for another clerk to open check stand #10. I go over and wait for 15 minutes, it and wait and wait. I finally threw groceries on their dam counter and left. The manager is an idiot for not having more two registers open during lunch! I'm done with shopping there. A very poorly run store. Corporate should shit- can the store manager. read more

Just a quick update. L O C A T I O N Walmart Supercenter is located off of Hacienda Dr & Owens Dr. It's right off of 580 which is very convenient. There is a large parking lot which is pretty standard for a Walmart or at least the larger ones. I N S I D E It's large inside and pretty standard in terms of Walmarts. I generally go to Walmart specifically for fiber gummies and sometimes just generic version of medication if I'm already there. This time I just got the fiber gummies. Payment is at the cashiers of self check out which is nice. O V E R A L L I don't typically go here but when it's in the area of work and I need to run an errand like fiber gummies pick up, then it's convenient. read more

They informed me that the entire store did not have a manager after I requested a 10% discount for a damaged item (the only black curtain rod left which I needed for A new store opening (diff company ) read more

MUSTAFA in cameras and TVs area was the man he even came looking for us all around the store just to let us know he found what we were looking for that's the best customer service I have ever gotten at Walmart shoutout my guy MUSTAFA he needs to be the store manager. read more

People are so harsh on Walmart stores! This retailer operates at low prices and caters to a very specific low income or cost savings seeking type of customer. This is not Target folks, the aisles aren't going to look high end nor is it always going to look organized and tidy but that's what you get when you shop at a place like this. Sure it's not the prettiest store to look at and things are often misplaced, but for what it is I think its a great store with really hard working staff just trying to do their job and make a living. I've seen customers give the staff here a lot of attitude and in my opinion it's unjustified. Working retail is VERY difficult especially during the holidays, please be respectful to the workers at all Walmarts, this is a hard job and people are just trying to get by. I came to this location for Christmas decorations in their garden area. They have low prices for ornaments all things considered. The stuff here isn't the greatest quality however it's simple and stocked enough. This location has plenty of parking! They have a very tiny produce section though I wish they would expand the fresh food section. The man in the front that checks your receipt is a ray of sunshine by the way, you just cant be sad when you see him smile and wish you a happy holidays, and he means it when he says it too. That man deserves the best! read more

They never answer customer. Service phone it will 20x they don't bother with it any department any Walmart I wonder if corporate would bother too read more

I have a love-hate relationship with this location. I'm tired of everything being locked up, especially beauty products. They have 1 person working the area to unlock the cabinets who was also the cashier. You can't get your products if the person who is supposed to unlock the cabinet is working as a cashier! I left the area with the stuff I had since I wasn't done shopping I've decided to take my business to Target where I can pick my products and pay for them without having to wait to be helped. read more

Second time in any Walmart Super center and was quite shocked. Only one entrance and one exit per double door, messy isles, and most everything is broken or damaged in each isle. There's a reason why many use Walmart as the last resort, for the some of the many reasons I've described. Store itself: Large store, lots of typical house hold items, clothes, toys, food, automotive, and outdoor/garden area. You can find generic items here in a pinch, but make sure to look them over before buying them as many items are dented or broken. Layout is very weird with items that are spread all over, not in any orderly format. Service: If you do find help, its great. Finally found an associate and she was ready to help pulled out her device and showed me where a particular item was. Great. Overall: A very cluttered, messy, and just dirty store, with dim lighting and just a unclean feel to here. Would only recommend this store if you cant find anything elsewhere. read more

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I won't give any stars because the service was terrible. I came to return an item, and even though there was a barcode to scan, it still took a long time, and they made everything unnecessarily complicated. read more

Worst Walmart I have been to. Ordered TWO photos at the one hour print. As it was time to pick up, waited for about 30 minutes and not one associate around. Asked around 3-4 employees for help. No one ever came over to assist. Tried calling Walmart on the phone Walmart phone number 4 times and each time it range for 5 minutes with no answer. Two customers already gave up after waiting 20 minutes before us. Have no seen one employee in the photo / electronic section. HIGHLY RECOMMEND IF YOU ARE GOING FOR ELECTRONICS OR PHOTOS, GO TO A DIFFERENT STORE!!!! Unless you don't mind waiting around for 60-90 minutes to get help and possibly be told you'll have to wait longer. Good luck all my fellow Walmart shoppers UPDATE!!!! Finally got someone to help and comes to find out the photo printer was out of paper all morning because no one working knows how to work the printer ‍. So an hour + of waiting for a sorry. read more

Walmart - Department Stores Near Me - Pleasanton, California

Everytime I use the self checkout I am being harassed by this one employee. I can't begin to pronounce his name. He Appears to be from Pakistan or Afghanistan I'm not sure. When ever I go to the self checkout and he's there he's watching me. I feel very uncomfortable. It's like he will be outside my house or something trying to look in my window. That's the kind of vibe he puts out. Not that he is looking through my window but he has that creepy look about himself. Or maybe he just think I'm a thief. He turns on the recorder at the register I'm using. The recorder is only on when he's working on self checkout. Pleasanton California. I've called corporate to speak with someone in management who handles these problems. THE phone hangs up or I am on hold longer than 10min and the phone hangs up as well.The manager was not there ( the African American lady said she was in charge) Lol . She didn't seem to care about the situation. And she was very condescending. Walmart seems to be hiring anyone. All kinds of people some of the associates doesn't speak any English. Those people are more professional then the ones who do speak English. At least do your job correctly.I have to find another store or even another Walmart to go to. Pleasanton California Walmart SMH. I can't believe corporate is worthless. The store is being run by idiots. Management can't even make sure the bathrooms are being clean for their customers. They're hang out at the front of the store chatting as if they're on a date. read more

Happy New Year!!! Excellent help from Alex here - had to purchase an enormous amount of alcohol for an event recently and he efficiently got me out of the store quick. Usually people celebrate with some adult beverages - sometimes if I buy a six pack I will just grab whatever at Safeway and pay a dollar more - but if your buying in bulk better pricing becomes more of a priority. Usually I do self check out but its not possible with alcohol. A few lanes were open all with similar looking lines but I closely examined which cashier looked most on the ball. I wanted somebody alert and really alive. Found a line that was moving very fast. Next it was my turn. I put all my purchases on the belt - and I must have looked like some greedy panic shopper who cleared the shelves of all the beer. Usually I like to go to Bevmo for my bulk judgement free alcohol purchase - not sure how I really ended up here that day. Ohhhhh it was probably to look for a new magnet screen for my door as the puppers were teething on my old one... Employees like Alex really make a shopping experience the difference between ok and great. read more

Walmart - New screen. The puppies need to be schooled how to use. Just take nose and push. Self closing. No chewing necessary. - Department Stores Near Me - Pleasanton, California

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Everything is locked up and impossible to find anyone to open the cabinet. Waisted 30 minutes to find someone to open the door to get a 20 dollar item. What's the point of shopping in the store? read more

The worst Walmart I have ever been in, you have to shop 2 different stores to just purchase weekly basics. The 2 Walmarts don't believe in American snacks or fresh vegetables. The main Walmart sits in a empty shopping center with 3 empty big box stores. Think they would consider using this as an opportunity to create a Tri-Valley Super Center Walmart. They are cluttered, dirty, dim lighting and so many other embarrassing non Walmart ways. read more

This store used to be nice. It was clean and staffed with people who cared Not that way anymore. After waiting in thr outdoors section for 25 min. to not get helped I finally tracked down the store manager to see if she could help me get my fishing license. Well she then tells me the machine is down and no one is in that section because they have 13 people on staff. I got the feeling there was no one on staff that knows how to work in sports outdoors instead of the machine is broke. There are rodent traps and the store is generally dirty. Shelfs is disarray, packages opened . All the manager can also seem to respond with in conversation is sorry sir . Shop at your own risk and wash what ever ya might buy ya never know what might have been crawling on it. read more

Walmart - Rodent traps and children's vending machines. - Department Stores Near Me - Pleasanton, California

Aweful, aweful & more aweful !!!!! Never going to buy here again. Waited 35 minutes at automotive register to return our old battery, because we purchased a new one there at Walmart. NO employee ever came to the auto area. I then used my phone to get assistance ... I phoned three different extensions ~ let it ring 1 1/2 minutes AND NO ONE PICKED UP!!!! REALLY, NOT EVEN THE MAIN LINE OPERATOR!!! HOW IRRESPONSIBLE OF A STORE!! Fortunately, another customer that was waiting... (There were five of us that needed assistance... But I was there first by at least 15 minutes)... the customer mentioned I could just go up to the front main return desk and return the battery. Went to exit out the door at automotive to get to my car, it's locked! And nobody around to open it... Therefore I had to go to the front of the store exit go all the way back to automotive get other returns I had, then go all the way to the front of the store again.... It gets 'better', had to wait in the main return line 45 minutes, and somehow she couldn't return the battery!!! No management or assistance ever given the one elderly lady doing returns WITH A NON-STOP LINE!!!! Awful, AWFUL -- NEVER AGAIN !! read more

So what more can I say. This Walmart has many issues. But there are a few good managers trying hard. Rhiannon in auto office, hard working, earnest, doing her personal best to make it all work out. Props girl, great attitude. You have the staff you do. Impressive show of leadership as I watched you kumbaya your team after a screw up for another customer. However, a Customer should be able to speak to car tech at end of $400+ car work to just ask a question. That does not make me a difficult customer. CA telling me no, then Tech not answering your question and raising his hands up screaming while walking away, not someone you should defend and does not make me difficult. Other customers in line laughed at you when you claimed that I was difficult. I Give you props but not customers fault your staff late and otherwise occupied or impaired on the other side of the building. read more

This location is very shady. You will always find transients outside the store. The customer pickup experience is awful. Employees are never to be found. Most importantly beware of mega sales in food items. They sell their expired products with mold pretty cheap. It can kill you if you consume it. Never buy baby food from this store. The store itself is very dirty. I don't think they ever clean the floors at this place. read more

This place gets a -F if there was such a thing.. This place has gotten worse throughout the years I was there last week and was trying to go to self check out but they are now closing the self checkout due to the high volume of shop lifting.. so now it's only open to "Spark shoppers" what ever that is. I waited in line for at least 45 min to only come up to a vary rude cashier and said that he was closed even though he had a handful of people that he was taking care of. Every single employee there is zero help. I was looking for something that I could not find and I asked for help and at least 20 employees ignored me! I have been coming to this place for years now but I left with a horrible flavor in my mouth! Also stay away from Don read more

Against my better judgment I let my son order some sporting goods from Walmart. After waiting 15min at pickup the clerk advised that the item which was purchased and confirmed for pickup is in fact out of stock. Entering the store I see about 10 employees watching me. Because every customer is treated like a potential shoplifter. Complete waste of time. More lies from Walmart. Beware the high cost of the low price. read more

"A love-hate relationship." I love the low prices and wide selection of Walmart. I hate the crowds and haphazard service. I try to only come here when I have a bunch of items to buy. Oftentimes, I find the checkout wait time longer than at Target. I have also found the service to be much worse than Target. On the other hand, they have a huge selection of items. It's not so fun to navigate the parking lot. read more

Walmart - Leaking freezers? - Department Stores Near Me - Pleasanton, California

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The manager April here is awful, she has zero customer service skills or may be she is just racist and chooses to misbehave with only a certain demographic. We waited 45 min in line for a return and they couldn't do it because their system glitched out and we were told by her coworker William that we can resolve it by calling customer service and circling back after shopping at the store and at that point we can skip the line(a conversation April didn't just overhear but participated in). We had the great misfortune of William being on break when we returned and when we tried to go in front of the line a customer inquired how we can do it and we very politely explained that we were their before and due to a technical problem had to come back and that why we were told we can skip the line. At this point another customer threw up her hand in the air and left, at this point April started going off on us that we made a customer leave, mind you we didn't say anything to the customer who left, she also said she isn't bound by the promise that William made so we can just wait for William to return. At this point an argument ensued and she was not solving the issue at all but just kept getting angry and refusing us service. Another employee eventually stepped in and helped up and we were out of the store but the interaction left a very bitter impression and I plan on launching a formal complaint with corporate over the treatment we received because it's was entirely unnecessary yet so horrible. April, I hope you always have the day you deserve. read more

Quick take: This is an ok location This location is less scary than some of the other ones in the Bay Area. With that being said it still doesn't mean a lot. Haha I come here to buy fishie friends and fish tank supplies. Other than that I go to the place with the red bullseye. ;) Service has been good. I'm in and out very quickly. Oh, there is a McDonald's inside. I order chicken McNuggets sometimes. Don't judge me, their nuggets are still good. Lol ***Update: No more live aquarium fish in the Pet Department*** read more

Walmart - Trying to keep my fishie friends alive during Spring break. - Department Stores Near Me - Pleasanton, California

Just had a disappointing "shopping" trip to this store on my way home from a road trip. Hot tip, the Push For Associate button at the LOCKED back wall with all the Lego toys does nothing (at least today it didn't!). I waited for ten minutes or so, having pushed the button a series of times, and finally left in frustration. They lost a sale. Also, really? Locking up $15 Lego sets? Do not recommend! read more

Hold your breath when you enter. The entrance creates a suction from the bathroom and sewer and there is a persistent doodoo odor as you walk in. Lines are always long. Workers usually don't give a damn. read more

I asked 4 associates if this Walmart was a supercenter with deli.. absolutely none of them spoke English..

Everytime I come here to get formula I aam left standing there waiting after pushing the help button for 15 minutes sometimes. With employees just walking by ignoring me. Such awful customer service at this store. I would not waste time trying to buy anything else behind the cases. I will just shop elsewhere. And when I find this formula in this size I will not come here for anything. read more

One of the better, if not - very few Wal-Marts that caters to a clean & easy-breezy bargain experience for all to endure & enjoy. Despite its central and convenient location in the heart of the Tri-Valley region of inland Alameda County, many flock to this location from all over the county due to its safe & secure neighborhood that it's located in, as well as always having items in stock, unlike the other Wal Mart locations along the 880 corridor. Neat displays, and a more organized clientele & inventory is what drives people to visit & spend their hard-earned money at the Pleasanton store. It's a lot easier to navigate its aisles & various sections, in addition to running into courteous, friendly, and helpful associates that make it a smoother transaction at the end when you're ready to pay for your purchases - whether at the self-check out, or traditional registers. I usually hit up this store whenever I'm in the area, and in need of a quick Wal Mart run for household essentials & cleaning items, or if I just need a restroom pit stop LOL. They have a spacious parking lot, which is shared by different stores, services, and restaurants - and they also have a McDonald's inside the store, if you're craving some McCafe beverages and/or some McNuggets! Can't go wrong with getting a snack while you're doing your shopping! Highly recommended to do your Wal Mart run here! read more