When I saw the 2 star review I couldn't imagine why a store would have such a low score. Now I do. The people who work here are incredibly indifferent and not helpful at all. I was really shocked. There were no shopping carts in the store and when I asked, I was told I needed to go outside to get one, even though my arms were full of merchandise. I did not expect to buy that many items and went to the entrance expecting to find shopping carts. Think that's the last time I ever go there. read more

I went online to return the wrong sized flip flops I had purchase online. My return was processed online and an email was received confirming my return but I had to return the flip flops to a Walmart Store to credit my credit card account. It took me 30 minutes to drive to the Walmart in Mountain View, CA. The untrained and rude customer service person, Sheila claimed that she was only able to process my return for 1 pair NOT the 3 pairs I had confirmed in the email I had received. She refused to call the back office. Furthermore, she was extremely rude to tell me to call. I called on my phone and asked her to talk to the back office. She also refused. I requested to speak to the store manager. I was told by another Walmart staff that the manager won't come in until in the afternoon. So, I had request a shipping label to ship the unprocessed return flip flops to Walmart. This store is staff with lazy and untrained staff while Walmart is paying them wages. They should be replaced by robots and AI to pass the savings to the customers especially during this economic challenging time. Instead, Walmart is hiking prices to customers by management complacency. I would have rated this store with 0 if it's an option!!!!! read more

This rating is specifically for Lucia in the Vision Department - 5 stars! Sent a email with my contact information and new prescription along with notes stating that I purchased from there before. Received a miss call and a voicemail from Lucia. I call back, provide information, my information was researched in the system, and my contacts were purchased. Easy as it gets! Immaculate service from Lucia! Thank you! read more

My friend and I went into the store for a few groceries and a iPhone charger. The charger was the last item we gathered so we were able to check out in electronics. The guy helping us made conversation with my elderly friend and was so super helpful as he didn't have to help us bc he was there to sell phones but his name was Roxito? I want to give a huge thank you to him for being so pleasant with us and taking the time to help us when it really wasn't even his job or responsibility. He truly made my experience at this store amazing and they are super lucky to have him on board. read more

Good selection, fast self-checkout but currently under construction. Overall positive experience for a quick trip

Several items intended to purchase at this store did carry higher prices than what advertised online. Stores normally will honor the online advertised one just because customers have physically visited them, to my most surprises and disappointment, the store assistance manager not only refused to prices match with those on line advertised; (these identical items are sold and shipped by Walmart.com on line); he even was angry and annoyed being asked for the prices discrepancies! The total prices' differences are very little, not a big deal; but the inferior customers' services and mistreatment are unacceptable! I left the store feeling extremely disappointed and mistreated. read more

They ran out of bags!!!!! They ran out of bags!!!!! They ran out of bags!!!!! All of the isles were out of bags today omggggg Here are my pros & cons list Cons: No more mcdonalds! You are no longer saving $$ if you show up on empty stomach ready for a Big Mac. So ladies and gentlemen eat before if you don't want tk to spend too much. The isles are in need of some serious overhaul. There are barely any things! The staff are what one would consider slow, incompetent, unhelpful and just straight up lazy. You should have seen the check out lines (not the self pay) sooooooooo slow. Okay here is my short pro list: Clothes are super cheap and their seasonal stuff is a lot of fun. The garden area is lovely (sadly closes early) and the technology area has some fantastic prices. The snack isles have big portions of things such as large tubs of cookies, party supplies, and other goodies. Cannot beat the prices here! Staff and management please please fire the zombies and clean this place up it's filthy. 2 stars cause I will be returning there's no prices like Walmart's. read more

LI love Walmart so much I hate people that hate your place I like Walmart so much love Walmart

Well well well I know Walmart is very well know for the worst customer service but the STORE MANAGER RENARDO just confirmed it !! Also he IS NOT VERY KNOWLEDGEABLE AND NOT HOSPITABLE AT HIS OWN STORE. I asked him and I quote "do you guys have scrubs (uniform) ?" he replied with "we are all sold out right now !" With authority, then walking by the clothes store section for woman lord be hold there's a whole section of scrubs!! Walmart get your own manager know their own inventory Because a store manager saying "it's sold " which it was NOT sold out. Just shows you how much they really care about their own store!!!! , I did gave them 1 when I was writing this review! When we were paying he did apologize about it so I'm moving it up to 3 stars read more

Walmart - Department Stores Near Me - Mountain View, California

They need to learn how to answer the phone the operator won't answer and I don't know how to get ahold of their costumer service. I need to talk with them about my partner's recent experience as some Asian guy at the door the other day kept our receipt and we need to do a return and now we can't due to that as we don't want store credit. read more

Marvin Branagh - A police officer who was Leon's sidekick in 1.5, surviving through most if not all of the game. He perishes from a zombie infection partway through Resident Evil 2 read more

Awful experience with the assistant store Manager Marky. I followed this dude around because I did NOT like the way he treated his employees. Back talking to the employees, very rude. I felt sorry for the employees there. Marky is NOT a team leader and does NOT represent the WallMart traits. He does NOT deserve to wear the assistant manager badge. I wanted to video tape him while talking to his employees. FIRE MARKY!!!! For those who want to experience the same, just ask for Marky and you'll see. Hopefully I don't run into him again. read more

I have been using Walmart Grocery because I could not get a refund of Walmart+. It has been a convenience experience overall But I can't never be satisfied with their service. I need to go to the store to get the refund if anything goes wrong. Such as they substitute with some weird items.. Like you get some rotten cod fillet when you order seafood mix. (WTF?) it happened to me three times... Today it hit the limit. It was all over the ground..... Look at the photo.. How low they can go? You tell me And please advice read more

Walmart - This how Walmart deliver their grocery... - Department Stores Near Me - Mountain View, California

Wow, for the first time in my Yelp history I have back to back 1 star reviews. In the case of Sprawlmart one would have thought it would be hard to sink below the previous two star I had hung on it, but despite the overwhelming odds they managed to deliver such a sub par customer service experience for me tonight that was the straw that broke the camels back. First off the parking lot. Its a busy strip mall location no doubt, but now the parking situation sucks even more sine they installed these giant carts with poles that contain cameras on the lot. These things take up 2-3 parking spots each in an already tough parking situation. Thanks. The store is dirty, the carts even more so and the first 2 I pulled had the theft prevention locks activated thus making them impossible to move YET some employee no doubt placed them there basically ignoring the fact that they were basically dragging a wheel. That attention to detail A shout out to the guy with the palate mover that bumped into my wife without a word and kept on going eager to make the main corridor even tighter with more crap. Way to go dude, nothing a little ice couldn't fix later. And that brings us to the huge line to check out. Yeah the store was busy, and our line was 10 deep. But the lady a few customers in front had an item that was already opened (it was a costume and she only wanted the beard) and it would not scan. So on goes the help light. 3 minutes later a manager comes up then we get to watch them argue back and forth, over how to handle it. This goes on for some time with the embarrassed customer offering to just pay the full price for the clearly damaged package. We just wait in the un-moving line. Almost 10 minutes elapses. SERIOUSLY the manager should have taken the customer to an unused register trust me there were plenty and dealt with the issue rather than hold up the line with their arguing how to handle it. Thanks for wasting my time. All of the other issues from my prior review remain as well. Enough is enough and really shame on me for going back in. Fortunately for us at least we have way better options read more

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Not great. I've seen people let in without masks which seems like a REAL problem especially during the pandemic. They don't seem to be monitoring numbers of folks who go in the stores. Saw an employee with a mask around their chin.. YIKES Doesn't seem like a safe place to shop (even for essentials) at this time. read more

I bought covers for 4 stools I had just purchased. I requested a return ticket and I sent them back. I got credited 50% of the value and when I called to claim the rest they told me that I should talk to the third party. Apparently they ordered from some place America Gold Bona E International Trading Inc, possibly located in China. The product was of very poor quality and very small for my chairs. They said they received only one package so they only credited me half. I sent the complete product in one package in the same form and enveloped I got them from this place. Walmart does not want to be responsible for the negligence of their market sellers. IT IS SHAME. very poor customer service. read more

I walked into Walmart yesterday to get a couple of items for my travel trailer. I didn't know what section the RV parts are located, so I at the first person I found wearing the blue walmart vest. I said excuse me to her, she did not look at me or respond, I said again excuse while walking directly toward her to face her and asked, where is the RV department. She did barely respond and I realized, she doesn't speak English. This happened with two other women I approached and both of them did not look at me or respond. I finally found a man who spoke broken English who directed me to the general area. I know there is a high concentration of Spanish speaker people in the SF Bay Area, but this is an English speaking country and this is simply not good business to alienate the majority population. I was thoroughly disgusted and disappointed that the hispanics population are receiving priority over others. I wonder if these women we illegals/undocumented aliens, but I wouldn't be surprized... It's all about the dollar isn't it, you greedy corporations... IT'S NOT RIGHT!!! It's not our fault, Mexico and all the south of border countries don't provide rule of law, good economies and safe living environments. America First! read more

There was a tall, heavy set man named Manuel who yelled at me to "Get back" when I went to use the self checkout tonight. Very rude employee who is lucky that I didn't have the time tonight otherwise I would have reported him to the manager. Next time I'll head to Target across the street. read more

This location has wonderful customer service, good inventory and plenty of parking. out of all the supercenters this one's my favorite. there are always wipes carts and baskets at your service. prices are wonderful and the quality is wonderful. this location in particular happens to be about a 10 minute drive from me and it's convenient because it's located near other places where I run my errands. The only reason for three stars is because it is extremely packed and I think they need to hire more people considering how long the lines are. parking can be sort of difficult because even though it's a pretty big lot there's just too many people no matter what day of the week you go. read more

The worst damn service...over 30 mins to get a bike tire tube NO ONE CAME TO OPEN the glass cabinets. Two reps said they would have someone paged. Fortunately I was able to squeeze my hand through part of the locked cabinet. Secondly, the front line manager Veronica is a liar and the worst service she said she was going to give me the tube at a discounted price, when the checkout person asked her she said she never said that. When I asked to speak to the manager, she said, on Mondays he's on conference calls all day! Walmart hires liars read more

They still have the worst customer service. No improvement since two months ago when they decided to use a fathom address for half of my food deliveries. I have spoken to so many people and all I get is I'm sorry and a $10 discount on an order they can't deliver!!!!!!! And no one ever answers the phone at the store. read more

I used the self check and upon exciting , the receipt checker ( Asian man) asked for my receipt which I was confused coz where I live they ask only when items are not bagged. This was fine with me but what I didn't like is I had to wait in line. Then I noticed he let a couple young looking Asian girls walk right out with their unbagged items and did not even bother to ask for a receipt. For the first time I felt discriminated. I'm brown. This happened about a month ago. read more

I'm giving this Walmart a 2 star review mainly because of the long lines at the cashier and the customer service. It took me over 40 min to be able to pay for all the groceries that I bought. In addition, the veggies at this location are not fresh and seem in a poor condition. read more

Wal-mart is a fun place to me. You see a lot of events that later can be great for story telling with your friends. Why I love shopping here, is because I'm cheap. I grew up poor and even though I have a decent paying job now, I just can't break the habit of paying top dollar for things, when places like Wal-mart or the Dollar Tree exist. The Mountain View location is not bad, compared to the one I grew up with in San Jose, that is a whole other story. Mt. View location have tech people and other working class shopping here. Across the street is Target, so I think the chichi moms go there? Parking lot is large, never have to worry about hunting for an open space. read more

Horrible, nothing works, manager incompetent, call no one answer, Great Valeo food are GMO food. Never again.

I know many of you were going to complain about the customer service, but they are doing the best they can. Although I was waiting for 15 minutes for somebody to help me, I reached out to an elderly Black female employee. As she was gesturing to me in sign language, I quickly realized that she is deaf. I am glad that Walmart employees many disadvantaged people. I had to buy some bicycle tire tubes, tire levers, and a chain breaker to fix my bike after an exciting and adventurous weekend on my fixie. Perfect timing since my buddy is kind of sore from the three hour bike ride back and forth across San Francisco. I have to say, with their surprisingly wide selection, I was tempted to get a wider and more comfortable seat. But I opted to do some more research before I get stuck with something I'm not sure I will be using for the next few thousand miles. I initially went to target to buy the tube but they only had 35 to 43 mm with while I needed a tube that would fit a 700 C 28 millimeter width. Every store on the map had this part in stock in the store. This was very convenient since I did not want to wait for shipping from Amazon. It's better to check the stock online to see if it is in store since it can be difficult to get a hold of anybody over the phone except for the pharmacy. The bike parts are kept in a glass case. So you'll need to call for somebody to open it up who has a key. read more

Gabriel is an angel! What a great kid you have working for you Walmart! I injured my back recently and i was trying to haul around a huge remote control car I wanted to get as a gift for a neighbors son. It got to the point my back was hurting so bad I had to pause. A young man was walking by in a Walmart blue vest and I asked if he could help me find a cart. He raced to grab one and was back in a flash with a smile and an earnest desire to be helpful. Gabriel has such a naturally awesome attitude. I know he will go places. With his hustle and great attitude, he will do well where ever he goes. Thanks Gabriel. read more

The parking lot is like Tijuana, three different guys trying to sell me strawberries, stuffed animals and tamales,

This morning I witnessed an employee from this location allowing people to enter the store without wearing masks. This employee should be controlling access to people and making sure everyone entering the store is complying with the current COVID-19 safety guidelines. Not only me, but all the customers present at that time were very upset with this practice. I DO NOT FELL SAFE AT THIS STORE ANYMORE. Store address: 600 Showers Dr. Mountain View, CA 94040 (San Antonio Center) read more

Walmart - the front of a walmart store - Department Stores Near Me - Mountain View, California

Wow seriously? What the hell store like this closes their customer service THREE hours before the rest of the store closes? I had something to return and got there at 8:15 PM and the entire customer service area was dark and had closed at 8 (even though the store closes at 11). I live 40 miles away from the nearest Walmart (this one) and their BS policy is utterly ridiculous. I'm surprised more reviews haven't complained about this. read more

Just when you think that this Wal-Mart couldn't get any worse... I subscribe to Walmart+ just so I can avoid shopping at this incredibly cluttered and often dirty store that lacks even mediocre customer service. Even then, I have only had ONE correct order delivered from this store -- just one. Still, I keep ordering in the hope that I might have had just a handful of bad experiences that aren't "normal." The problem is that it is normal at this store to ONLY have bad experiences. Last night, I ordered (via Walmart+) to have my items delivered between 9-10 AM today. This required a $10 "Express" fee on top of my yearly subscription fee. Still, it was easy peasy. - This morning at around 8AM, I noticed that everything was listed as already "SHOPPED." I just needed to wait for it to go from "PREPARING" to "ON THE WAY." I felt confident that Walmart might get it right this time. - At 9:30 AM, I noticed that the status was still listed as "PREPARING" despite everything already have been shopped. At this point, I was growing concerned. - After 10 AM rolled around without my items, I tried calling Wal-Mart in Mountain View. In fact, I tried calling 12 times (to three different departments) and no one ever answered the phone. - I got on Walmart.com chat. They assured me that my items were shopped and should arrive at 11 AM. - After 11 AM and no groceries, I called a few more times. No one answered. So, I went on the Walmart.com chat again. They explained that the new expected delivery time was 1:45 PM. - After 1:45 PM rolled around with no groceries, I tried calling Walmart in Mountain View yet again. No one ever answered any of the six attempts. So, I requested a callback from Walmart.com. - Walmart.com customer service called me and told me that they would contact Walmart in Mountain View. Five minutes later, the Walmart customer service rep told me that the Mountain View store never answered the phone despite calling them numerous times. - So, Walmart.com customer service cancelled my order. They told me not to worry, because I wouldn't be charged for the groceries that were never delivered. So, in conclusion, this store is HORRIBLE. It is CLUTTERED, DIRTY and LACKS NORMAL CUSTOMER SERVICE. Items are perpetually out-of-stock too. It's almost impossible to find someone in the store to assist you with a question (and, in the rare instance that you do, they simply tell you to come back next week). It's also nearly impossible to maintain "social distancing" in a store where the aisles are almost always cluttered and the people forced into the narrow aisles. Simply put: This is the worst Wal-Mart that I've ever had the displeasure to shop at. It doesn't even help to pay for the Walmart+ subscription for grocery delivery -- because the store is so terribly managed (or not-managed). I've ordered basic items that are conveniently "out-of-stock" with nearly every order. Yet, I drive to that same Walmart a half-hour later and find those items on the shelf. It is a difficult thing for me to say that I "hate" a store. However, I truly hate the Mountain View Walmart. I've never experienced any store that is so poorly-run. My only guess is that it continues to be so poorly-run because there aren't any other Walmart stores in the peninsula. read more

I tend to rate Walmart stores a "2" on average, but this specific location gets "3"; mainly because they have a Taco Bell instead of a trash McDonalds. I will buy quite a few different items here but for the most part, I'd suggest shopping on Amazon because you can find better deals. read more

I was at the bike section looking at the bike accessories and I wanted to get an air pump for my fixie but nobody offered to help me. I pressed the red button over 3 times and nobody showed up, I even asked the nearby employees to help me out only for them not to come back. Absolute waste of time. I wouldn't recommend going here if you are an introvert like me because sometimes it's hard to talk to other people especially if you need help getting something out of a glass door read more

No recomiendo Walmart para sacar tu foto de pasaporte por que tiene muy mala calidad.. el dia de ayer fui tramitar fotos para pasaporte y salieron super malas toda borrosa y mala calidad.. I do not recommend Walmart to take your passport photo because it has very poor quality.. yesterday I went to process passport photos and they came out super bad all blurry and poor quality.. read more

This location espouses themselves as a new, Walmart 'superstore', what a joke and we're not easily fooled. And when compared to other superstores in the area (Milpitas as a prime example) , their shelves are empty and cannot find regular items in stock. It's very frustrating to see less regular items available (at higher prices!) when they're touting themselves as a new 'superstore' such a joke!Will shop at other Walmart locations (if at all) until Walmart Mt. View location can get their act together! Very disappointed as been a regular shopper at this location for years. Don't ruin a good thing Walmart for you and your customers! read more

This is really a review for Wal-Mart.com and the Serta mattress dog bed. I ordered a Serra mattress bed for my puppies and it has been such a good idea! The puppies can stretch out, can rest their chins in the raised bolster, and it has a zip off cover so you can wash it in case of accidents. See pics. Very satisfied with the website, delivery and quality of good delivered. read more

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Easy check out. Quick. Easy to return items purchased online. Theres alot to choose from, but it seems cluttered read more

Went here to pickup an order I placed for photos, and there was no one arund to help. Had to walk across the store to find someone, who then told me they can't help out in the electronics section so if have to wait there until the guy showed up and he was probably in the back. Turns out he was helping someone purchase a TV. Better staffing would be good. Had also called ahead to keep the prints on hold for a day, and had to wait on th phone for about 20 minutes before being able to speak to someone. read more

Truly the most filthy Walmart in America. I went in for a quick item and was so disgusted with the dirty, unorganized store that I left only to find a poopy diaper right next to my car door. Even the parking lot is filthy. So disgusted. Take away.... Filth attracts Filth. Get your act together Walmart and clean up your trashy Mountain View store! read more

first time in Walmart. I have never thought it is that cheap. man, I am shocked. it is better to spend sometime and come here for some staff than ordering from amazon for 10 extensive price read more