Really good customer service. I'm disabled and have a hard time getting to the store right now . So I have mostly delivered orders. They Deliver most things in 2 3. .very appreciated. Highly recommend!!!! read more

This has to be the most disorganized establishment I have ever seen. We did the order ahead and pick up option that they have and it was a nightmare. Cars lined up and associates not knowing what's going on and traffic jam in every direction. Manager needs to be fired. To run a program like this and not have a handle on things....FIRED! read more

I am writing this review to share a disappointing experience with the bakery department, specifically regarding the team lead, Gustavo. I ordered a custom cake shaped as a number 7. When placing the order, the associate explicitly noted this customization, which was clearly written at the bottom of my order slip. However, when I picked up the cake, it was made as a number 2. When I pointed out the mistake, Gustavo informed me that the associate had written the specification on the bottom of the slip instead of the top section designated for the cake description. When I asked how they could resolve their associate's filing mistake, Gustavo stated there was "nothing" he could do because he had 20 other orders to fulfill. During this conversation, three other staff members gathered nearby and began discussing the situation in Spanish. Although I do not speak the language fluently, I heard them repeatedly say "siete, no dos" (seven, not two) regarding my order, after which the group laughed together in front of me. Eventually, after extended back-and-forth, they offered to fix the mistake if I waited another 30 minutes. While mistakes happen in food service, the total lack of accountability, poor internal management, and dismissive behavior from leadership made this an incredibly frustrating experience. I would advise caution if you are ordering a custom cake here for a time-sensitive event. read more

Went in to pick up sone needed dorm room essentials. What made absolutely no sense was the price differential from online and in store. I had to order on the app and come back to pick up.... MAKES ZERO SENSE. Do better Wal-Mart. read more

Came by for a few items the other night and it was a lacklustre experience. Parts of the plaza where Walmart is located is now deserted...no more Kohl's, no more Dairy Queen, no more TK Noodle, no more T-Mobile, and no more Albertson's... Parts of the parking lot were dark. There were some people cooking some type of food for sale...perhaps a sign of the times. Watching people attempt to park or claim they parked was extremely concerning... This Walmart has been drastically remodelled since my last visit. The store was bright, stocked and clean. The biggest difference I noticed was the lack of the 50 bank of self-checkouts. Instead self-checkout is now limited to 15 items enforced and only has ~6 self-checkout banks. There were a good 15-20 full service checkout lanes. The receipt checker by the door also now uses a barcode scanner to validate receipts. read more

Walmart - Department Stores Near Me - Mountain View, California

Had to go in a Walmart just for the experience! Bargain clothes if you have time to wade through them Service is friendly and place is pretty well set up and stocked with tons of necessities Parking lot is deserted from the economy Watch your car read more

Waiting on the lines and trying to return the items without a receipt, it took long time to return. Just the heads up, without receipt and if product is more than 25 dollars , you will not get the gift card and you couldn't return the items read more

The last few times I've come to this store, I've ended up dealing with Olive, and each interaction has made it clear she assumes the worst instead of listening or trying to resolve anything. One visit, I simply needed to take my fully scanned cart back into the shopping area while my wife, who had my card, finished up in the Vision Center inside the store. Instead of helping, Olive insisted I abandon everything and re-shop, treating me like I was trying to get away with something nefarious even though both my card ,my wife, and myself were all in the store. Another customer had to step in before she stopped pushing that narrative. More recently, I tried to buy a single can of beer with my valid Utah ID, which was issued by the state about a week ago after my original was destroyed. I went to a regular checkout lane run by Rob, who seemed overwhelmed or maybe disinterested based on the lack of communication. When I handed him my ID, he immediately said they do not accept my ID I tried to show him further and he refused to discuss further, and a few short moments later, Olive showed up again to deny my ID with no real explanation. The irony is that she entered all my ID information herself, the system accepted it without issue and they even made the purchase facilitated by my wife (using my ID and card) yet both still refused to acknowledge the my ID as valid. At this point, it is clear the issue is not misunderstanding. It is a lack of training and a refusal to actually listen and resolve. Or I'm being profiled for some reason and I sure hope that is not the case. I am tired of being treated like I am doing something shady when I'm doing what is asked and trying to cooperate. I will make sure everyone is aware that this store is not worth their time, patience, or money and they'd be better off shopping anywhere else. read more

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Have weathered the storm of this store going thru their latest conversion as a 'Super' Center. The end result from old to new has been positive in several ways while not so in others. Aisle reorg is much easier to navigate with product shelves neatly organized. They took out 3rd party, fast food area, added a bakery, greatly expanded their meat and produce areas and added many more checkout lines, all notable improvements. However, a very visible and notable issue from this remodel has been the eliminated offering of many house brand (Great Value) items. In many instances, only much higher, name brand items are now being offered. Soups and yogurts are some examples to name a few. The soup section is abysmal, only one small section with the rest of the long aisle filled with cup o' noodles products. Hoping this is only a transition for a reset in progress, not a good look. Very disappointing to no longer find many good and affordable, Great Value products although they're still available at many other more distant Walmart stores, what's up with that?!?Can't afford time and money to frequent this store which is no longer offering more affordable options. read more

This is my favorite store in this chain; only here is there the largest selection of clothing, and the quality is excellent.

Came to the store with my friend to look at a bike employees didn't wanna help us out with taking one off the rack and sitting on it to test it out. Another lady came in and yelled at us told us we can't be riding the bikes or anything without offering this help just kind of seems like they didn't want to do their job read more

The remodel looks pretty nice. However, recently they removed the key copy machine from this store during the remodel. Totally sad about that :( read more

ordered liquid fabric softener via Walmart delivery (along with other items). Bottle was nearly empty. Felt light immediately when I picked it up. what the heck? read more

Walmart - This is how it arrives. - Department Stores Near Me - Mountain View, California

Too crowded with employees stocking. Pallets in the middle of already skinny aisles. Employees basically run you over with their carts and pallet jacks. They might utter an excuse me but keep coming at you even when there's nowhere for you to walk. Overall the employees are rude. Also the customers are rude as well. There's often Stanford students (you can tell) blocking aisles and just talking like they don't care that people are trying to move around them. If you happen to bump them I guess the vernacular these days is "you're good". It basically saying sorry not sorry and I'll allow it. They tried to remodel this place but it's still a hell hole. From now on we will actually drive two hours to another Walmart where the people are respectful (what a concept) and there aren't pallets blocking all the aisles. read more

Every single time i ask staff something like : 'I'm looking for...' they say 'oh we dont have those' or i find them and ask 'do you have these anywhere else?' - they say 'no sorry' - and 5 mins later i find it myself by looking in every isle. Absolutely useless - clearly very unmotivated, poorly trained and poorly managed staff read more

Recently remodeled so getting to the food section is not a huge chore anymore. All tools and parts locked up so expect to wait if you're buying that. All mens underwear and work clothes locked up. All electronics locked up. New better disabled parking. State sponsored gambling in the self-checkout area .. inconveniently located to the Left of the employee checkout lanes where alcohol must be sold by state law. No cigarettes are sold here. No guns or ammunition are sold here. Tax services near the exit. read more

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Here about a week ago July 15th or so about 8:00am I was talking to a very friendly employee but in the background I can hear a employee making fun of me I wasn't sure at first but the person persisted in mocking me, they were behind at a distance in one of the canned food isles they were just loud enough for me to hear them I ignored them completely. But thought later maybe I had done something to irritate them, I'm old and have been shopping here for over 30 years I try to remember this is a hard place to work. So please excuse my attitude at times getting old suck and sometimes I get crazy! Have a good day. read more

Their selections improved since the remodel. Some products are out due to supply issues and sometimes the products can be mishandled. But overall I'm always satisfied with the purchases and will keep coming back for my grocery needs. read more

Rude mean employees, items are past expiration at times. At the Union City auto center they may or may not install batteries we buy depending on if someone there who can on that given day. read more

This place seemed to have everything we needed for great price, they're still filling up the shelves but well stocked and organized. Self check out is a bit dicey but I'm glad they have other people that can assist. read more

I've been shopping here since COVID. This store has decreased in all areas! Today 9:30 looking for a driver?? Yes the delivery was delivered within the time frame. The delivery person had orders without labels, problem@ Mountain View! I was outside and went through what she had. I didn't receive 4 items! Three mystery bags werent labeled, as well as most of mine. Management step up and take care of your policies. I question why do I continue shopping there.. gluten for punishment, no options are limited. That was only today's issue! Can't remember how long it's been without any issues!! read more

The workers in the customer service area Mariah and the other short Mexican lady looks like a kid from high school need to be retrained in customer service. I was asking a simple question if they sell postage today. Since I have a hard time hearing people I couldn't understand what was she saying but l did see her face expression changed to pleasant to irritated right away. Supervisors or manager of the store please have this issue resolved. This happened at 9:22am read more

They got some cool funny shirts here and great prices, the prices are amazing! The employees here are dressed festive for the holidays. The staff is pretty helpful. The parking lots a bit of a mess . There's some crazy people yelling but there's plenty of parking .man they got Goya food products for 50 cents, They got everything here! read more

Walmart - Department Stores Near Me - Mountain View, California

Bad. No other way to explain it. It's apparent there's some type of nepotism present. In-Family hiring practices. No accountability - no standards. Surprising for a major location in Bay Area it's Disappointing experience every single time... read more

Absolutely terrible customer service here! My sister and I both collect tcg products and the manager treated us as if we were stealing her product. The manager, Vanessa said "she was doing us a favor" and that we should be thankful when we asked for 1 pack each. She gave us attitude when we checked out and glared at us as we left. Will never be coming back to this location. Would give no stars if possible. read more

Got the custom cake and cupcake from here. The cake is really cute. The cupcake decor probably could be a little better to match the advertise pics but overall are good. Kids love them. read more

Walmart - Mermaid Heartcake - Department Stores Near Me - Mountain View, California

DO NOT GET PROPANE HERE. Their machine broke down, took my money and old cylinder, and they have nobody on site to assist. Wal-Mart will not help with this machine, even though they make money off of it being on site. Go to Safeway instead! read more

I have called costumer service everyday for the last 3 days and no answer. Mind you during business hours and at different times and nothing.... I call again reaching the vision center and he assures me someone is there and there's nothing he can do.... 12/3/25 read more

I went to this store to try and look at the Christmas trees they have on display in their garden center. They wouldn't let me go back there to look. I tried getting a manager, but there didn't seem to be any around. When I got home, I called the store, and nobody was in there office to answer the phone. Only reason they got a star was so I could post this. read more

It's really hard to find help in this store. The place is vast and if you don't know where things are the experience is incredibly draining. I love Walmart prices and selection, but I find myself going to a more expensive store because I simply can't face the turmoil and chaos of this store. I am disabled at the moment and pretty weak so I know others might not feel this way, but from my perspective is pretty harrowing and overwhelming. read more

The Walmart is spacious, well-stocked, and convenient for all kinds of shopping needs. From groceries and household essentials to electronics and clothing, everything is easy to find and reasonably priced. The store is clean, checkout lines move quickly, and the staff is helpful and courteous. A reliable stop for one-stop shopping in the area. read more

I called for a product stock check----nobody, nobody answers the phone. I tried customer service, different departments----nothing.

I made a return at Walmart and had a great experience. The process was smooth, no questions asked, and I got my refund quickly. Convenient service and friendly staff. Thank you! read more

Ordered a laptop. Worked for 4 weeks and then had a BIOS issue after installing required Windows updates. Trying to return it for more than 4 weeks now, which is a joke or so. I threw away the original box after the laptop worked for 4 weeks. On the phone they tell me I can send it back. But when I go to the Walmart store with the return bar code, they say no return without the box. Apparently, they cannot resolve it themselves by contacting the Walmart central team, because "they are not supposed to"? So, now I am stick between these two unhelpful wannabe customer services. Can't wait to bots replacing them, because even these things are more helpful. read more

My main complaint is the staff that works here, really nobody here cares about their customers and are very ignorant. They are there just for their paycheck and not being trained very well in customer service. Besides that, this Walmart is always very crowded and a little overwhelming. read more

Good store - small garden section with probably a more upscale selection of plants. Don't think I've ever seen so many Japanese maple or Ludwig Von Spaet Lilac at any other Walmart. Average store as far as Walmarts go - sort of busy and everything just as you'd expect it. Parking lot was ok - did notice one car that had the trunk wide open - that was the only unusual thing I noticed. If you are shopping for Lilacs this is the place for you. Lots of selection... and I think the variety here is the oldest and in certain ways still the best in terms of pests not being interested in this variety. Good place for last minute Easter stuff - lots of Spiderman type stuff - even saw a spiderman Pinata there. read more

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I specifically looked up the hours before going to this location. Since it was Xmas Eve, online said they are closed at 6pm. I arrived there at 5pm and there were two workers blocking the door & yelling out "we're closed." I called the # that was on Yelp, and the automated tone said close at 6pm. They must've been short staff or want to go home early. I drove even further down to go to the Santa Clara Walmart Neighborhood Market & they followed through with closing at 6pm. Just disappointing for the people that have to drive down from SF to find out that it's closed earlier than stated. read more

It's a brisk 10-minute walk from San Antonio Caltrain station get to this Walmart. I'm not surprised, the supply chain issues are still ongoing. Don't expect everything to be in stock at this store, since merchandise has been rearranged due to remodeling. A Walmart associate told me? The remodel will be complete by the end of June or July. read more

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Walmart Mountain view messed up totally with rearrangement . not related stuff next to each other and looks so dumb , now on every time i go there i have to spend a lot of time to find the stuff. soda can with bed sheet in the same isle ! house hold stuff with pets toys in the same isle ! coffee maker with shoes the same isle!! if you don't believe me just check it out. what a dumb arrangement !!! read more

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On the self service check out, when done with purchasing items, check out ask if you would like to round up total to the nearest dollar. Talk about rising cost. So Walmart wants all those extra cents to boot. If your total is four dollars and four cents, rounding up, your total becomes five dollars. Wow! Talk about greedy. read more