Needed to pick a few items I missed packing. It was an adventure to find this store. There is a W…read morethat is outside the Omni hotel, but it is not in the Omni hotel. It is around the corner on Tyron located inside a building with other shops and eateries. Plenty of options to choose from in a wide variety of categories. It seemed like some things were overpriced. Lack of selection with energy drinks. Staff was informative but not so much to guide you to the item/s you're looking for. More of, "it's over there". There was a line of about 10 people for quite some time while I was there shopping. Eventually when I got in line there was only 5 people in line. This place is VERY popular. Store is VERY clean. Being that it is in downtown uptown it gets lots of foot traffic.

This was a huge Walgreens in a high volume tourist area. So it has lots of items/products including…read morewines and spirits and pharmacy. I saw many good deals on variety of items. Photo printing section was fully functional. The was clean and well maintained. There was only one associate at the register that was bottlenecking the checkout process.

Subject: Patient Privacy Concern - CVS Pharmacy, Metropolitan Ave (Repeat Incidents 4/8/2026 &…read more6/25/2026) To the Pharmacy Manager / Privacy Officer, CVS Pharmacy - Metropolitan Ave I am writing to raise a concern about patient privacy practices at this location involving my husband, Jerry Canizares, a regular patient at this pharmacy. This is the second time this type of incident has occurred at this location. On June 25, 2026, I was picking up his post-surgery prescriptions when a pharmacist asked me, openly at the counter with many other customers in line, what the prescription was for, and then disclosed specific details about his medication allergy. This exchange was clearly audible to the many people waiting in line at the time. I expressed my concern about this in person at the time, but the issue was not resolved. A similar incident occurred previously at this same location on or around April 8, 2026, when his medical information was likewise discussed openly at the counter within earshot of other customers. Under the HIPAA Privacy Rule, pharmacies are required to implement reasonable safeguards to limit incidental disclosures of protected health information, including using discretion, lowered voices, or physical barriers when discussing patient information at the counter. Two separate incidents at the same location, both involving open discussion of diagnosis, prescription purpose, and allergy history in front of a full line of customers - with concern already raised in person after the most recent incident and not addressed - indicate this is not an isolated lapse but an ongoing pattern that falls outside what HIPAA considers an acceptable incidental disclosure. I am requesting that: 1. Staff at this location receive a reminder/refresher on HIPAA-compliant communication practices at the pharmacy counter. 2. The store consider physical or procedural changes (e.g., privacy line markers, lowered-voice policy) to prevent this from recurring. 3. I receive a written response confirming what steps will be taken. I would like to resolve this directly with the store and hope to hear back with a clear plan of action. If this is not addressed satisfactorily, I will be pursuing this further with CVS corporate compliance and the HHS Office for Civil Rights. Please treat this as a formal complaint for your records. I can be reached at 704-458-3327 or sandy.weaver@gmail.com to discuss further. Thank you for your attention to this matter. Sandy Weaver On behalf of Jerry Canizares

somiya at the window has a terrible disposition with her face nose and lips all smashed up if you…read moredon't like your job go somewhere else and when the pharmacist returned my call she was the worst as well i would suggest doing away with the entire shift the pharmacist hung up on me before i could even get her name trash i had to come to yelp because they clearly cut off the option to leave a review super ghetto.

The CVS Pharmacy on Graham Street has been a convenient pharmacy for me since moving to Charlotte…read more One thing I really appreciate is how well they use technology. The CVS app makes it easy to track when a prescription has been received, filled, and ready for pickup. When I arrive at the store, I can scan the QR code at the pharmacy counter to check in, and the staff will call my name once the prescription is ready. The whole process is quick and efficient. The staff members I've interacted with have always been friendly and helpful, which makes the experience even smoother. Parking is probably the biggest challenge at this location. The lot is fairly small, and with nearby construction it can be a little tricky to navigate at times. Coming from the West Coast where I mostly used Walgreens, CVS has been a good alternative while I get settled in Charlotte. Insider tip: Use the CVS app and QR code check-in when picking up prescriptions--it makes the process much faster. Overall, a convenient neighborhood pharmacy with efficient service and a technology-friendly pickup process.

The worst CVS in Charlotte. The staff is one thing. I don't…read morethink too much into the workers because I get what I need then leave. My issue is the hours are inconsistent. It says 11 but sometimes they close before. You never really know until you show up.

This CVS has so much to offer…read more The staff here is super welcoming and friendly. That matters. The people here are very upbeat and enjoy helping customers like me that get lost in the diaper section trying to find pencil erasers. I come here from time to time. These cookies are life changing and I discovered them here. They have a great card section here. Someone is keeping stationary and cards alive and I'm here for it. They have a lot of beauty tools and grooming gadgets and workout gizmos. This place is easy to spend a lot of money or time in. I always find some fun things to try here. Buy a card, buy some candy, buy a blood pressure cuff, or buy some cookies like me. They have everything. Maybe it's just me but I love finding so much fun stuff here. Maybe I'm just a nerd. Or maybe this store has genius stuff for every thing I need when I'm in a rush. I sound like an ad but I'm just a fan of this place.

It's quick, clean and friendly. It's closer to my house than Walgreens. Has the medicine at the…read morepharmacy when Walgreens doesn't.

Always professional and very polite. I came for a special compound.bit was executed in less than 48…read morehrs. Ease of payment and all questions answered. Great specialized pharmacy.

This is the best pharmacy I have ever had. They genuinely care about each of their patients and…read moretreat you like family which is incredibly rare these days!

Why did I ever let my doctor send my prescription here???? So sloooooooooooow. I spoke with the…read morepharmacy hours ago and they said my prescription would be ready at 1. It's 3 and they're still not ready. My head is splitting. Help!!!

Do not get your passport photos made here! I walked in and specifically requested a digital photo…read more I was told I would get two paper photos and a digital one would be emailed to me. The paper photos looked fine - centered, the area around the white screen cropped so the background was pure white, head scaled to the correct size. Imagine my surprise when I received the email photo which was the BEFORE photo before the sizing and cropping! Of course the online passport service rejected that! I was told Walgreens always sent the original (what good would that do anyone for a passport photo?) and if I wanted a photo that matched the correctly formatted paper ones, I'd have to pay another $6 to get it on a memory stick! Very frustrating as my whole point was to get a usable digital photo - I had no need at all for the paper ones.

Walking into Harris Teeter I was very pleased on how clean and welcoming the store was. I came to…read moreHarris Teeter to get balloons blown up for my husband's birthday. I was helped immediately by the customer service manager. I explained to her my idea and she went above and beyond to make it happen for me I am extremely grateful.

Had to go shopping for a few things and came to this location since it was close. I had trouble…read morefinding a few items, so I asked an associate where I can find them. She was very nice and knowledgeable about the store and helped locate my items quickly. As I was checking out the associates asked if I needed any help with a smile and great energy. I politely told them no thanks and to have a great rest of your day. i would definitely come back to shop here again and thanks to the associate that helped me

I can't speak highly of the service, nor intent nor execution of phone calls + delivery + follow…read morethrough to rid of identified and escalated problems. I meant to update in 2019. It's July 2021 and I'm comparing pharmacies and prices in Wisconsin against Cannon of Charlotte. Guess what?!? Before GoodRx - Cannon made true efforts to help us afford SSRI medications. Look, I could cry when I think of how much they helped ME (Ms. Cynthia really as she made the effort and outreach) and My Family. Advice: don't use your insurance and just pay cash. Because of Cannon, I leaned there is a minimum pricing with insurance and I consistently saved just paying out of pocket. Drive Thru a bonus. Everyone is nice. Even when they mess up they take ownership of said mishap and offer Cannon Bucks but that aside the response is sincere and thorough. Highly recommend.

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Inevitably, I end up at Target in any city I travel to. We realized we needed some basics and…read moreforgot some things - ear buds. Not cool to realize this on the plane. Target Midtown to the rescue! I used the app to place my order. I searched for the Target closest to the Airbnb and voila! It couldn't have been easier. Actually... This was the first time I was doing curbside from a parking garage. That was interesting, but the signage made it easy to find. We were in and out in less than ten minutes. Thanks, Target!

I am leaving a one-star review solely because of an interaction with someone named Peter, who…read moreappeared to be a team lead or manager. I was being helped by one of the most helpful and friendly employees I've experienced at this Target, and Peter approached and began watching the interaction intently in a way that felt unnecessary, uncomfortable, and undermining, as if he did not trust her to do her job. The dynamic was hard to ignore and came across as both misogynistic and racially biased in the way he monitored and interacted during what should have been a completely normal customer service interaction. It was blatantly uncomfortable to witness. As someone who shops here regularly, this was extremely off-putting and disappointing. If this is how employees are treated in front of customers, it raises concerns about the work environment behind the scenes as well.

This is a review for just shopping for a couple necessary items. We didn't need any medications or…read moreother healthcare items, so I can't comment on that. We stopped by on a Friday evening, and there were two cashiers and another front end associate helping customers checkout quickly. They have a large selection of beauty, personal care, snack, and grocery items. There were 5 customers in line in front of us, and I was shocked at how quickly we found what we needed and checked out. Good work getting customers what they need as quickly as possible!

Typical pharmacy line. Always allow at least 30 minutes for any pick up. Minimum. Service is…read moreextremely slow.