Sooooooooooo slow!!!!!!! You'll get a message that your prescription is ready and you go in and wait forever while the one receptionist deals with an edge case that takes forever! Argh!!!! read more

Do not get your passport photos made here! I walked in and specifically requested a digital photo. I was told I would get two paper photos and a digital one would be emailed to me. The paper photos looked fine - centered, the area around the white screen cropped so the background was pure white, head scaled to the correct size. Imagine my surprise when I received the email photo which was the BEFORE photo before the sizing and cropping! Of course the online passport service rejected that! I was told Walgreens always sent the original (what good would that do anyone for a passport photo?) and if I wanted a photo that matched the correctly formatted paper ones, I'd have to pay another $6 to get it on a memory stick! Very frustrating as my whole point was to get a usable digital photo - I had no need at all for the paper ones. read more

Nice typical Walgreens ... and I mean that in a good way. Didn't need a prescription, so I can't comment on that but everything else was the usual. They pretty much stock the same general notions at each Walgreens because a store set is standardized. Clean store, located in a very nice South Park area, with lots of parking. We'll be back ... read more

Stay far far away from this Walgreens. Any other pharmacy in Charlotte will give you better service. It's the slowest place I've ever dealt with. The techs saunter around, no one is ever in a hurry, they just can't be bothered. The average time for the drive-thru is 10 minutes per car, I know because there is nothing better I have to do while waiting lol. Oh and don't bother calling the corporate office, they really don't care. After years of the service getting worse and worse, I have finally moved all of mine but I'm still working on my husband's prescriptions. I "Don't say I didn't, say I didn't warn ya" read more

Great location across from the Taj-ma-Teeter! Sometimes the wait at the pharmacy can be lengthy but they are quick filling the prescriptions. It's a super easy location to get in and out of with lots of parking. They always have what I'm looking for and then some. I always make sure to check out all their clearance items with the orange flag for great deals. They have inexpensive Christmas gifts that are perfect for that last minute person on your list (that you may have forgotten !) I get my medicine filled here and they are usually fairly fast but sometimes the line to get to the counter can back up. This is my go to location for wal greens. Always clean but be aware it is also always busy. read more

Walgreens - a group of people in a store - Drugstores Near Me - Charlotte, North Carolina

Came in to get a bonnet for my hair and couldn't find one this location needs more African American hair products please and thank you then was yelled at that i needed to get off the floor because they were cleaning with very dangerous chemicals I'm over Walgreens at this point read more

Very grateful for this 24-hour Walgreens. I work late at night, so it's my go-to .. but mainly it's bc I am consistently always welcomed with a smiling face when walking through the door, by employee, Xyshawn. Whenever I need help or have a question, he is always available and so helpful! Every time that I see him, he is hustling and working hard - continuously helping other customers. His customer service is surpassing extraordinary. If he didn't seem so happy at his place of work, I would most definitely offer him a job. I would hire Xyshawn on the spot! He is without a doubt a 5 STAR employee and Walgreens is so lucky to have him. Thanks again, Xyshawn!!! read more

had to pick up a prescription from a medical appointment in the area. We typically use our local Walgreens, but doctor sent orders to this location. They were very busy. There was some wait, but staff was very helpful and friendly. read more

READ THIS BEFORE DROPPING OFF A PRESCRIPTION!!! I'm giving a two star because the staff was nice to me....but, I came from out of town for surgery. Because one of the meds was a controlled substance, I had to fill it in North Carolina. I arrived around 10:30 am and dropped my script off. They said to come back after 2 pm. We came back at 3:30. The drive thru line was out to the road with multiple cars waiting, so I went inside. Inside was even worse. I waited almost 45 minutes only to get to the counter to be told that there was an insurance issue. She said it was fixed now but I would have to come back in 30 minutes to pick up the script. While I was waiting for the script I realized that my local Walgreens had not filled an antibiotic I needed. So, when I returned to pick up the first script (another 25 minute wait in line), I asked them if they could transfer and fill the antibiotic (my mistake, I should have had them transfer ANYWHERE but this location). They said the script would be ready in ten minutes. I waited the ten minutes, but the line was once again 10 people deep. The next morning I returned to pick up the script that I need for surgery. The drive thru line was to the street with cars waiting again, and the inside line is long as well. We got in line and waited 35 minutes. We were finally second car in line and could see the car sitting in front of us. It sat there for 8 minutes without even being addressed. We ended up having to leave because I couldn't be late for my surgery. The staff told me that this location is always this busy. If you know you have wait times exceeding a half hour, the issue should be addressed. read more

This store never has enough people working their pharmacy. It is like this almost every time I come here no matter the time of day. This is 7:30pm. Time to change pharmacies. read more

Walgreens - people shopping in a pharmacy store - Drugstores Near Me - Charlotte, North Carolina

Prescription called hours ago was still not ready when I arrived. Then waited 45+ minutes. While a service for them to be open 14 hours, they are unprepared to handle the work. read more

Ridiculous service!! Maybe normal every fifth visit!! The drive thru is so slow! They will let a car sit at the window for 10 minutes! If you are filling a prescription for someone tell them to pull up so you can get the next customer!!! Very simple! Use some common customer consideration! read more

Thank goodness this is TRULY a 24-hour pharmacy. I tried two other so-called 24-hour locations before I came upon this Walgreens at 2 am on a random Tuesday morning. I was in town on a business trip and got hit by a ridiculous allergy attack. Was able to get the meds I needed to get a good sleep and not sneeze all over my coworkers the next morning. I might've scared the poor woman who rang me up, though, with my wheezing, sneezing, and puffy, watery eyes. Sorry, lady. read more

This Walgreens is my local and they're open 24 hours. Unlike some other pharmacies that close when it starts to get dark out, these guys are here all night long. Like every other Walgreens, they have a huge selection of personal care items, basic meds and remedies, a few food and snack items, photo developing center and seasonal items (Valentine's, St Patricks, Easter, Summer, Halloween, Christmas, etc.). Prices are hit and miss. You're paying for convenience. read more

Walgreens - Drugstores Near Me - Charlotte, North Carolina

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First local Walgreen pharmacy message said Rx would be ready at 8 and would call if ready before. But 8 came and Pharmacy is closed. Then the South Park 24 hour repeats outgoing message every 10 seconds for over 32 minutes, according to Verizon, only to have them disconnect. How can any service provider show any less concern for customers? Employees tend to treat customers the way managers treat employees. Look elsewhere for better service. read more

My daughter with special needs and needed a medication that my primary pharmact did not have in stock. They contacted the Walgreens on Morrison that had it in stock and faxed paperwork over. I show up and not only did they lose the requesT, they were less than helpful in resolving the issue. Meanwhile my daughter is getting sicker. I am typing this in line as I am pissed. Find somewhere else for healthcare needs. update- they asked me to come back 2 hours later saying it would be ready. I followed instructions and when I arrived they lost the script again. There is one gentleman that is trying to help, but either they are not willing to help of horrific at their job. Worst pharmacy I have ever visited. STAY AWAY!!!! read more

Thank you so much for still being 24hrs. It's a big deal post covid and when everyone else closes at 10 in a huge city for some reason.

Way too understaffed. Wait times on the phone are so long and then the system hangs up (more than once).

This is honestly the worst Walgreens. I always say I'm going to switch but I never do. It's almost like they try to fuck up your prescriptions. EVERYTIME I come here, nothing is ready, despite automated texts saying my scripts are ready and verbal verification that my scripts are ready. Today I received a script and it was empty. Highly recommend going somewhere else. read more

Absolute fiasco. On the phone waiting for a simple answer re perscription cost. It's only been 54 minutes with 1 caller ahead of me. I will be moving my preferred pharmacy. No excuse for this lack of service. And, this is not the first time!! read more

This is a Russian Walgreens. Why you might ask, well my wife tried calling them to just confirm their hours and after being put on hold for 35 minutes, they hung up on her. I went to get her prescription at 8:00 pm on a Wednesday night and finally got out at 9:20. They had a grand total of 3 employees and the drive thru was closed. If this was an isolated case I wouldn't be complaining, but several times I have called in refills, arrive way past the promised time, only to be told that my prescription didn't show up on their delivery. So just like Russia, you wait in line for hours and leave empty handed. I move most of my prescriptions to the one on Fairview Rd in the South Park Shopping Center parking lot. They may not be open 24 hours but there is never a long line and they usually have my prescriptions on time. It's your choice Comrade. read more

A really bad experience shopping here today. The cashiers (there were three) were talking to each other telling personal stories and so it took a long time to check people out. Overall selection good, just expected to be quicker. read more

waiting to get my vaccine been waiting for 30 minutes and no update on how much longer it will take the pharmacy employees are very unhelpful. read more

Twice in the past week I've been in car pick up line for over 3/4( hour and it didn't move. Tried to go inside for prescription but line was equally long. read more

I was so excited to see that this location had a 24 hour pharmacist. I arrived to pick up a medication that I thought I had transferred to the store via a phone call automated system, that wasn't the case but the pharmacist quickly rectify the issue. I received my medication in less than 10 minutes from the time that I walked in the store and discussed my peculiar predicament, got the medication transferred over and paid for it. I was in awe with the fast service read more

This location is open 24 hours including the drive thru, so if you need your prescription NOW and it's late - no worries - this location will be open. They also have a lot of the last minute stuff that you need. I always end up running over here for water or kleenex or some such nonsense. It is much faster than parking at the teeter for one or two items. Get a Walgreens card so you can get points too. read more

I went to Walgreens yesterday afternoon and thought this was going to be a horrible experience... BOY was I wrong!!!! Thanks to Jaz she was a absolute delight!!! I waited maybe if even a minute for help with getting a couple of pictures printed up. I am not a tech person at all, she came up to the counter with a smile on her face and actually assisted me through the whole process and ended up doing everything for me. We had a great conversation, which was refreshing. I know places like this normally do not have the best service BUT Jaz is a Diamond in the ruff and I truly hope Walgreens know how lucky they are to have her! If you are ever so lucky to get to be waited on by her I can promise you will have the same 5 star experience I had too!! Thanks for the awesome experience!!!! read more

OMG!! 2pm on a weekday... I've been sitting in this car line for 25 minutes, waiting for the pharmacy!!! They should at least open 2 lanes so it LOOKS like people are being helped! Well I finally got up to the window, and the African American gentleman was SO NICE, that I needed to write and give him some kudos! Walgreens just needs to hire about THREE more of him!! read more

Thanks, Walgreens! Convenience makes me a happy woman. This Walgreens is open 24 hours a day. I haven't gone in at all hours of the night, but I like knowing that I could if I needed to or wanted to. Most of the employees I have encountered are nice and greet me when I walk in. For a while there, they were routinely out of whatever prescription I needed. Thankfully, the pharmacy has stepped up their game the last few times I was in and the problem seems to be resolved. The pharmacy is really great about ordering a product they may not have on stock and getting it in within the next day. That's service! You know what else makes me happy? Saving money. The last transaction I had produced a coupon print out to save $5 on my next purchase. Cha-ching! Keep it up, Walgreens! read more

Walgreens - a grocery store aisle filled with products - Drugstores Near Me - Charlotte, North Carolina

Hmmm, it's a love and hate relationship sometimes. Depending on whose working in the pharmacy, I either get ignored at - and would transfer my drug to their competitor. But then my own insurance cost more - making me transfer back. Luckily, since I have been back, I have had better service. This place is so convenient, depending who is working, the staff overall are friendly! I like this place because they carry my favorite ice cream brand that I miss back in Texas - Blue Bells! It's just yummy, fresh, creamy, and delicious. So convenient to have a 24/7 pharmacy! Just yesterday, I informed them about not bringing in my balance card at the time of the previous purchase, and the manager was kind enough to fix it for me. He did not hassle me with any questions! That is what makes me want to continue being a loyal Walgreens customer. read more

The location is convenient and that's about all I can say. I waited 30 minutes in the drive through before being told there was an insurance issue and to wait for a call and come back in about an hour. Received an automated call saying RXs were ready. Called and spoke with pharmacy tech, who confirmed all were ready. Arrived in the store 10 minutes later and was told to wait 15 more minutes because the prescriptions were not ready. This sums up my experience every time I visit this location. Really frustrating. read more

I've been to the store multiple time. It is never a good customer service experience, especially in the evening. But since I was in the area I decided to try one more time, hoping for the best. The staff...ugh...never a smile or a nice greeting, never a have a nice night..its like I am an inconvenience to them. The guy at the register last eve was on his cell phone and somewhat annoyed when I asked him a question about a gift card. I had a lot of shopping to do, but decided to take my business elsewhere. read more

I really wish I could give them zero stars. I used not to have any problem with this location, but the past few months have been terrible. Can't get through on the phone, get too many reminders too early and have found out 48 hours later my meds were not in stock even though I received texts saying meds were ready. I haven't been able to get meds without multiple trips and/or phone calls in months. I will not be using this location or any other Walgreens in the future. I depend on my meds and they are not reliable. The "powers that be" at Walgreens should take notice and make changes to insure they take their responsibility seriously. read more

I drove here before work at 6:15 because it's supposed to be 24 hours and guess what?!! It was closed with a sign in the door saying "open at 7". UGH so annoyed! Definitely need to update store hours read more

No matter what the order, this place rarely can get it right. Expect to return multiple times to fill one prescription. And don't use the Walgreens app. It's information is not accurate, and it will hound you with reminders that as a result are wrong. This company is very poorly run read more

I've had to change pharmacies due to mine closing on South Blvd, and ever since I've had nothing but rude and inconsiderate people at this location. I used to be at the university location before I moved and they were always really nice and gave me times when I could come pick up my prescription, worked with me when I had an issue. This location at Morrison, you get "I'm not really sure, they are working on it" trying to rush you off the phone when they could clearly just ask the pharmacist what is going on. read more

Pretty standard Walgreens. It's funny that even if I don't live in the SouthPark area, I find myself wandering in here to pick up all sorts of odds and ends. Sometimes it's random junk food late at night, other times it's a morning trip here to pick up air fresheners, and once in a year, it's a quick stop to pick up a Father's Day card on my way to the post office. I can also swing by for my skin moisturizers, face lotion, aftershave and all the other manly products. For the degenerates - feeling broke and alone on Friday night bc your date called it off at the last minute, which works out because you didn't get your paycheck this week anyways? Nothing like a cheap bottle of wine from Walgreens can't fix, amiright? They've got everything... sadly, even cigarettes, despite CVS and Rite-Aid's stance of anti-cancer. There's always a line here but it moves relatively quick. But if there's more than like 3-4 people in line, they are quick to get someone to help out at the registers. Love the old ladies that work the register - slow as molasses (duh) but make for good chats. Degenerate nights or not, I'll prob find myself at this Walgreens in the future. dmo out . read more

The slowest drive thru- I literally have to wait in for over 45mins, even if there is only one car in front of me. Maybe need to do mail delivery... since I have to wait over an hour almost every time I drive thru read more

Walgreens, oh how I love thee. This location is convenient to my Mother's house and one that we frequent often, not only for her prescription refills, but for so many other things...Recently she needed printer ink, Walgreens had it, who knew? Not only does Walgreens offer the normal drug store items, they have groceries, a photo booth and print stations, magazines, alcohol and so much more. And, they are open 24 hours a day. The store is always clean and the employees are always around with a smile on their face. read more

As far as Walgreens goes, this one is better than most. Of course it's right across from the "Taj-ma-Teeter" on Morrison....so the neighborhood is pretty snazzy. Look it's clean, well stocked, and has a pretty good staff. Not sure there's anything else that stands out....except not as many bums/homeless hanging around the parking lot. :-) read more