I can't speak highly of the service, nor intent nor execution of phone calls + delivery + follow through to rid of identified and escalated problems. I meant to update in 2019. It's July 2021 and I'm comparing pharmacies and prices in Wisconsin against Cannon of Charlotte. Guess what?!? Before GoodRx - Cannon made true efforts to help us afford SSRI medications. Look, I could cry when I think of how much they helped ME (Ms. Cynthia really as she made the effort and outreach) and My Family. Advice: don't use your insurance and just pay cash. Because of Cannon, I leaned there is a minimum pricing with insurance and I consistently saved just paying out of pocket. Drive Thru a bonus. Everyone is nice. Even when they mess up they take ownership of said mishap and offer Cannon Bucks but that aside the response is sincere and thorough. Highly recommend. read more

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people there are extremely friendly, and your prescriptions are ready very quickly. read more

Great personnel, really going out of their way to find the best medications for me, answering any questions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall! read more

We have used our South Blvd Cannon Pharmacy since the early days when it was called Sedgefield Drug. Awesome staff, very helpful, efficient, able to actually take a phone call and help with a problem. We are part time residents in the NC mountains. Twice I have caused myself distress by forgetting my scrip bottles. Twice one of the staff has assisted in a BIG way to either mail or overnight the scrips to my location! Of course, I paid the postage. But the effort they made to help me is worthy of praise and this rating! Not only this but every encounter with Cannon (and the post office) is always great. They stock many really nice greeting cards as well as many, many necessities in the store. They do vaccinations and have a BP test machine. read more

Very nice mom-and-pop pharmacy with friendly staff. And they are always more heavily staffed than the big corporate chain pharmacies, so they move customers/orders through quickly. I've never had to wait in line. Although I've never had to use it, they offer free delivery, which I'm sure is invaluable to some customers who don't drive or otherwise can't get out. Even though they are a smaller company, they offer automated phone and online refills for efficient service. They also do vaccinations. I also like that they have an assortment of products (dental floss, cotton balls, band-aids, etc.) that can save me from making a separate stop somewhere else. I also love the in-house USPS office. Very convenient. read more

This pharmacy is usually great, but recently their customer service has seriously declined. In particular, there is a tech/cashier named Christine that often seems to struggle with communication. Christine usually has a bad attitude and gets very short with customers, which is hard to accept despite everyone else being awesome. She works the drive through and constantly leaves customers at the window awaiting status updates, sitting on her phone, and responding with clear annoyance when asked a question. I've not only experienced this but also witnessed her while in line treating others the same way. I have tried to not let one bad apple spoil the bunch but it's hard to keep coming back when you have a regular prescription she is the main customer facing person you deal with read more

Fantastic staff and great service. I've been going here for years and they have always provided quality service.

Cannon Pharmacy is a Dentia friendly store I've been a customer for 7 years with nothing but great customer service and I like that deliver

This place is the perfect one stop shop drug store + USPS. The pharmacy is quick & their very friendly! They have a ranging selection of medicine, skin care (limited), first aid and snacks. There is also around 10 parking spots available, but I've never seen them packed. read more

I am a diabetic and have been purchasing my syringes there for some time now but I'm very much upset with the price gouging that's going on at the cannon store off south Blvd. I have been paying $2 and change for the syringes and have been paying that price for years and now the prices have more than doubled and I'm not a rich person to be able to afford to shop at this cannon pharmacy ever again.... another company that is price gouging . I will not be referring anyone to this or any cannon pharmacy..... I'm very disappointed with cannon pharmacy ..... read more

I adore this place!!! They make shipping so easy and I'm almost scared to share this review because I'm scared others may find this hidden gem. I ship everything here and the staff are always so friendly and helpful. So much better than waiting in lines at the post office or FedEx and dealing with their unfriendly staff. read more

I have never utilized this business for the pharmacy, mainly just for the post office that is located here. The people who work in this contracted office are so nice and friendly. They move quickly and get you in and out, which is all I really need. One helped me price some packages for New Zealand, so that I knew how much they were going to cost and I really appreciated that. I couldn't ship them there, but knowing the price was just as helpful! The people who work in the pharmacy always say good morning or hello when I enter. What more can you ask for? Lol. It makes me feel so welcomed and I really appreciate their friendliness. read more

My parents have been under the weather and Ive picked up their prescriptions in recent weeks on their behalf. The staff here is soooo genuine. They make sure that their customers understand their medications and exactly how the Insurance covered such medicine. I feel beyond grateful for the kind staff and pharmacists on staff who truly care about my parents as individuals and not just another number making their sales goals. They know my parents and truly care about how they are doing. This pharmacy is how pharmacies should be! They are re-setting the standard on how customer service should be. They are very different than the larger chain pharmacies. They also offer delivery to your home for prescriptions, which can be great for customers feeling under the weather. read more

I have only used the USPS here but this is my favorite. I come here for all my postal needs.

Don't use any other pharmacy or post office...this place is the best, friendliest around!!! It has been a long time since I've had a positive experience with the post office, but this contract location operates with an awesome customer focus that is super-refreshing!! Thanks for being different guys!! read more

I cannot thank the staff here enough for filling a script and deliverying it to us, along with another item, when we were locked down with COVID. They went completely above and beyond and I will never go back to CVS. Just what you would hope for from a neighborhood store. read more

The nicest and most efficient Pharmacy you will ever go to. They actually want to help you. I will never go to another pharmacy. Ken read more

I love this pharmacy! Always so very helpful and so professional. Sandy helped me with fitting and filling a prescription for compression socks and went well above and beyond with her professionalism and knowledge. She is at the South End store and I highly recommend any one who is looking for anything medical to take advantage of the services that they provide, as this is very rare to find in today's world. If I could rate any higher, I would. I am a devoted customer for life! read more

Love this place! Both the little post office and the pharmacy. Nicest people. So easy. I'm grateful we wonderful little business in town even though I don't go often. Of course I don't need to since they offer FREE DELIVERY of prescriptions! read more

Great pharmacy. Why use CVS or one of those when this place is cheaper, easier, nicer and they deliver?!?!

I love this place for one reason. It has the best Post Office in all of Charlotte. No rude people, they are very efficient, and they are quicker than any other place. Also, it always helps me to remember to buy Birthday cards while I am waiting in line. Win Win read more

Long story short: I get medication here all the time at a great price and when I had to visit Target to have a prescription filled- it was 300% more expensive. Customer service is so polite and personable. Plus, I've heard from a bunch of people that the lady who owns it is super kind-hearted so that's always a plus. read more

This place is awesome; opposite of what I'm used to at my normal pharmacy. Here, there is no wait, always friendly staff (Bennita today), very low prices (they immediately went online to find a coupon, so I paid zero) and Josh, well he takes the cake!!! He needs a raise! Or ten more stores to run. Good job, Cannon. read more

Excellent customer service. I go out of my way to handle any of my postal service needs here, Jon always helps and is so friendly.

We have used Cannon at South Park for my disabled brothers monthly meds for now almost two years. The customer service is excellent. Staff is professional and responsive. Delivery team is reliable. We will never ever go back to one of the big chain pharmacies. 5 stars for everything for Cannon read more

Great Pharmacy. Staff is friendly and delivery is free. Only downside is that there is only one Charlotte location in the middle of nowhere. read more

This place is amazing. Best post office I have been to and the clerks go above and beyond to help, and provide the best customer service I have seen in quite some time. 10/10 would recommend. read more

Grand Openning in a clean well lit place that has shipping / contract post office services InHouse. Its a welcome alternative for people to be grateful for your business and have prices as low as anywhere. NOT a box store and doesn't act like it either. 3rd time refilling my Rx and am very pleased. read more

Honest to goodness, Jalen and Jon deserve to be promoted to customer experience specialists within the USPS. Never have I ever encountered better customer service from the Post Office, let alone, service has really gone downhill in a lot of industries. These gentlemen exude patience, are always fair about who is in line/who isn't, and they ALWAYS go the extra mile with tips on shipping/pricing/packaging. I had a bunch of things going out and Jon was kind enough to point out my label was for UPS, and then proceeded to TELL ME where to drop it off (next door) instead of like, "not here." Jalen, the other day, helped me with a wrong shipping label. I had incorrectly used the "to" sticker when he proceeded to carefully tear it off of the package get scissors, and RECUT the label so it would work on my package. I was dumbfounded and in shock. They both truly go above and beyond and it is appreciated more than you know. Thank you read more

This pharmacy truly cares about their customers. I have used them for years & have always found them to be the best. It is so much better than any other store. They always deliver my medicine without me calling them. Chris has been so good to me. It is a great feeling to be able to trust my medication needs to them. read more

Thanks for the terrific service that I received today. It was my first visit there and everything was great. The employees were polite, professional and well educated. Also, the price I paid for my prescription (6 months supply) was cheaper than the price I'd previously paid for a 1 month prescription at another pharmacy!!! Again, thanks everyone at Cannon Pharmacy. I'll highly satisfied. read more

Cannon has been fantastic to myself and my family. Great customer service, intelligent and smart staff. Employees are very welcoming and knowledgeable. read more

Great customer service at this post office!! Jon was very nice and super helpful when I was sending in for a passport renewal. Highly recommend this post office! Not like the others. read more

I was pleasantly surprised by the friendly helpful staff. This was my 1st visit to Cannon Pharmacy and they are now my new pharmacy. It was amazing to see so many employees in the back, they were all busy working and all the while they were extremely amicable. I appreciate their expertise on their products and suggestions. This was the best shopping experience I have had all year. read more

I have a neurotic cat. Yes, cat. My vet recommended Cannon and these folks are great. First, we tried a liquid suspension, but no good. They swapped out for pills without question! (Paid, but did not need new prescription) Also, I arrived for the replacement 20 minutes after they closed, but they had the new batch ready and let me in to make the switch. I love good service and they have won me over. read more

Really friendly pharmacy. One of my orders didn't come in on time and they apologized profusely and gave me $5 off. Will definitely keep using them. read more

I have Been a member of cannon pharmacy since I moved back to NC in 2002 and I wouldn't trade them for the world. They have always been kind and courteous to me and to anyone that I have seen them speaking to, They make sure that I understand how to take my meds and if I should forget something I can always call. Most important I'm handicapped and it's a blessing to have a pharmacy that will deliver specially when you live alone and can't get out.....Thank you Cannon Pharmacy for being the best pharmacy I've every dealt with. I would recommend this pharmacy to anyone. read more

I had to run in here for some emergency sunscreen. The staff was really nice and helped me immediately. Inside, the store is clean and there were plenty of staff for a Sunday afternoon. I would come here again if I was in a rush or needed to pick up some prescriptions. read more