Needed to pick a few items I missed packing. It was an adventure to find this store. There is a W…read morethat is outside the Omni hotel, but it is not in the Omni hotel. It is around the corner on Tyron located inside a building with other shops and eateries. Plenty of options to choose from in a wide variety of categories. It seemed like some things were overpriced. Lack of selection with energy drinks. Staff was informative but not so much to guide you to the item/s you're looking for. More of, "it's over there". There was a line of about 10 people for quite some time while I was there shopping. Eventually when I got in line there was only 5 people in line. This place is VERY popular. Store is VERY clean. Being that it is in downtown uptown it gets lots of foot traffic.

This was a huge Walgreens in a high volume tourist area. So it has lots of items/products including…read morewines and spirits and pharmacy. I saw many good deals on variety of items. Photo printing section was fully functional. The was clean and well maintained. There was only one associate at the register that was bottlenecking the checkout process.

Subject: Patient Privacy Concern - CVS Pharmacy, Metropolitan Ave (Repeat Incidents 4/8/2026 &…read more6/25/2026) To the Pharmacy Manager / Privacy Officer, CVS Pharmacy - Metropolitan Ave I am writing to raise a concern about patient privacy practices at this location involving my husband, Jerry Canizares, a regular patient at this pharmacy. This is the second time this type of incident has occurred at this location. On June 25, 2026, I was picking up his post-surgery prescriptions when a pharmacist asked me, openly at the counter with many other customers in line, what the prescription was for, and then disclosed specific details about his medication allergy. This exchange was clearly audible to the many people waiting in line at the time. I expressed my concern about this in person at the time, but the issue was not resolved. A similar incident occurred previously at this same location on or around April 8, 2026, when his medical information was likewise discussed openly at the counter within earshot of other customers. Under the HIPAA Privacy Rule, pharmacies are required to implement reasonable safeguards to limit incidental disclosures of protected health information, including using discretion, lowered voices, or physical barriers when discussing patient information at the counter. Two separate incidents at the same location, both involving open discussion of diagnosis, prescription purpose, and allergy history in front of a full line of customers - with concern already raised in person after the most recent incident and not addressed - indicate this is not an isolated lapse but an ongoing pattern that falls outside what HIPAA considers an acceptable incidental disclosure. I am requesting that: 1. Staff at this location receive a reminder/refresher on HIPAA-compliant communication practices at the pharmacy counter. 2. The store consider physical or procedural changes (e.g., privacy line markers, lowered-voice policy) to prevent this from recurring. 3. I receive a written response confirming what steps will be taken. I would like to resolve this directly with the store and hope to hear back with a clear plan of action. If this is not addressed satisfactorily, I will be pursuing this further with CVS corporate compliance and the HHS Office for Civil Rights. Please treat this as a formal complaint for your records. I can be reached at 704-458-3327 or sandy.weaver@gmail.com to discuss further. Thank you for your attention to this matter. Sandy Weaver On behalf of Jerry Canizares

somiya at the window has a terrible disposition with her face nose and lips all smashed up if you…read moredon't like your job go somewhere else and when the pharmacist returned my call she was the worst as well i would suggest doing away with the entire shift the pharmacist hung up on me before i could even get her name trash i had to come to yelp because they clearly cut off the option to leave a review super ghetto.

It's quick, clean and friendly. It's closer to my house than Walgreens. Has the medicine at the…read morepharmacy when Walgreens doesn't.

This is the worst CVS I have ever seen. It's dirty and clearly mismanaged. There are wooden…read morepallets stacked inside the store entry. There is a table of dead Christmas plants directly next to the spot where the manager sits on a stool near the photo department. She's not helping at the checkout, she's just sitting there. There is a fully stocked FULL PRICE aisle of Christmas items, it's February. The Halloween candy is now marked at 50% off. Coolers have litter in them and aren't stocked. It's a disgrace.

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

Always professional and very polite. I came for a special compound.bit was executed in less than 48…read morehrs. Ease of payment and all questions answered. Great specialized pharmacy.

This is the best pharmacy I have ever had. They genuinely care about each of their patients and…read moretreat you like family which is incredibly rare these days!

The CVS Pharmacy on Graham Street has been a convenient pharmacy for me since moving to Charlotte…read more One thing I really appreciate is how well they use technology. The CVS app makes it easy to track when a prescription has been received, filled, and ready for pickup. When I arrive at the store, I can scan the QR code at the pharmacy counter to check in, and the staff will call my name once the prescription is ready. The whole process is quick and efficient. The staff members I've interacted with have always been friendly and helpful, which makes the experience even smoother. Parking is probably the biggest challenge at this location. The lot is fairly small, and with nearby construction it can be a little tricky to navigate at times. Coming from the West Coast where I mostly used Walgreens, CVS has been a good alternative while I get settled in Charlotte. Insider tip: Use the CVS app and QR code check-in when picking up prescriptions--it makes the process much faster. Overall, a convenient neighborhood pharmacy with efficient service and a technology-friendly pickup process.

The worst CVS in Charlotte. The staff is one thing. I don't…read morethink too much into the workers because I get what I need then leave. My issue is the hours are inconsistent. It says 11 but sometimes they close before. You never really know until you show up.

Series of issues with this location-- I specifically asked for a name brand medication and they…read moresaid they would refill it. I sometimes get generic versions, but I did not recognize the generic that they filled for me. Online, there was mixed information on the medication. They said the medicine I requested would be ready in a few days since they didn't have it available. A few days later, they gave me the same medication I specifically asked them to replace and NOT give to me. I didn't notice until I was home. I had another issue where they didn't bill me through my insurance and upcharged me. They were only able to refund with either cash or a target card and that I had to go to the location to get it. I will not be in state for quite some time. I also have a mysteriously high charge on my card from this location from the same day and no one can seem to figure it out. Having my bank look into it, it might be some kind of external fraudulent charge (despite having the same address and being same-day). CHECK YOUR RECEIPT AND MEDICINE BEFORE LEAVING!

Don't go there. I called the pharmacy earlier today to check on the prescription that was called…read morein and was told that it was ready and could pick it up. I went to pick it up and was first told that I didn't have a prescription ready and then after I pushed it wasn't ready. I asked if they could fill it and the person did not want fill it and fix the mistake until tomorrow. I tried to ask again but would not do it. It was poor customer service and quite rude. I went to another cvs and they apologized and promptly filled it. I won't be using this one again

Walking into Harris Teeter I was very pleased on how clean and welcoming the store was. I came to…read moreHarris Teeter to get balloons blown up for my husband's birthday. I was helped immediately by the customer service manager. I explained to her my idea and she went above and beyond to make it happen for me I am extremely grateful.

Had to go shopping for a few things and came to this location since it was close. I had trouble…read morefinding a few items, so I asked an associate where I can find them. She was very nice and knowledgeable about the store and helped locate my items quickly. As I was checking out the associates asked if I needed any help with a smile and great energy. I politely told them no thanks and to have a great rest of your day. i would definitely come back to shop here again and thanks to the associate that helped me

What a convenience for anyone on south Blvd, especially right around MAA Reserve, The Edge and…read moreBrinkley ... I could easily see myself coming here way too frequently if I lived in the neighborhood- as is I already visit nearly every time I am visiting friends in these complexes. I wish they didn't close the east door after 8pm and I find it interesting the self checkout by the Starbucks is not operational currently. Other than that, this spot has a good selection of food, brands and rotating weekly deals/specials. Plenty of parking and walkable from these nearby apartments. @azfitfoodfun

Harris Teeter in Fort Mill has been my go-to grocery store since a move nearby 6 months ago,…read moreespecially thanks to their Deli department. The staff there is friendly, quick, and always willing to help you find what you're looking for. They do the critical job of listening to the type of slices I want and complying. I also really appreciate their enclosed refrigerated sections throughout the store. It keeps the aisles comfortable, the products cold, and everything feels cleaner and more thoughtfully arranged compared to open‑air coolers you see elsewhere. I presume that there is also an efficiency gain for electricity usage which I can also appreciate. One downside for me is their Bakery. I appreciate a selection of freshly baked goods and find that lacking here. Another is their craft beer selection. It's noticeably limited compared to other grocery stores in the area, and it feels like an opportunity they haven't fully tapped into yet. A few more local or seasonal options would go a long way. Overall, though, even though I miss my Lowes Foods, it's a good store with decent service and a layout that makes shopping pretty easy to navigate.