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Sunnyvale, CA

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Walgreens

2.7 (86 reviews)
Closed • 7:00 am - 10:00 pm

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Reviews With Photos

Tony H.

Perfectly good drug store and pharmacy with everything you would expect. I took one of my in laws here to get a flu shot since here (like everywhere else), it says "free flu shots." As it turns out you need to have US health insurance (he didn't), but we felt we needed the shot so we paid the USD120 or so for the shot.

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6 years ago

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13 years ago

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12 years ago

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5 years ago

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19 years ago

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13 years ago

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17 years ago

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5 years ago

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8 years ago

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18 years ago

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19 years ago

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11 years ago

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8 years ago

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5 years ago

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7 years ago

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13 years ago

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13 years ago

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20 years ago

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8 years ago

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9 years ago

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12 years ago

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17 years ago

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16 years ago

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18 years ago

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11 years ago

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9 years ago

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15 years ago

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10 years ago

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16 years ago

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15 years ago

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11 years ago

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9 years ago

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11 years ago

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10 years ago

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11 years ago

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6 years ago

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11 years ago

I recently moved to the area. Pharmacy staff at this Walgreens have been extremely helpful and timely.

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10 years ago

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9 years ago

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10 years ago

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Ask the Community - Walgreens

Review Highlights - Walgreens

“He spends oodles of time helping me crop and always points out what discounts I can get.”

Mentioned in 2 reviews

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CVS Pharmacy

CVS Pharmacy

1.8(196 reviews)
0.5 mi
•$$

This place is awful. Every month I think to myself, I really need to move my Rx to someplace else…read more But there is a really awesome Pho restaurant next door so I come back month after month. My chief complaints include: (1) Never once in a year have all of my prescriptions actually been ready at the same time. I have tried everything including auto refills. It's actually impressive that they still can't get it together. (2) There are two lines - drop off and pick up. God forbid you have a question about something that wasn't filled properly. You actually have to leave the drop off window and get back in line for the pick up window. On one especially confusing occasion when one of my Rx wasn't filled, I had to get back in line although I was the only customer. (3) Even when they get their act together and call your doctor for a refill, they don't let you know that your Rx has actually been filled. I once went back after they called and left a message that my doctor authorized a refill. When I got to the store, they didn't actually fill my Rx. I am giving this joint two stars based on the fact that the Pho next door is amazing and that they haven't actually killed me.

Picture if you will: two self checkouts, one broken and the other being used. The customer standing…read moreat the "working" self checkout was having problems with her purchase, but the cashier (brusque Indian woman in her 50s) rudely kept telling her repeatedly to "follow the instructions," although the customer was clearly confused. The cashier never helped her. I waited six minutes in line patiently (one person ahead of me) while she slowly rang up an elderly lady, which is just fine with me, because not every store can be staffed to help all customers at all times. This is a hard job, and I understand that these employees have to deal with rude customers all day. I finally handed my item to the cashier with a smile. The cashier's first action was to berate me for not using the self-checkout. When I started to explain that I got in line because one self-checkout was broken and the other was being used, she interrupted and dismissed me with a wave of her hand, berating me (again) for bringing her a pair of sunglasses (the only pair that fit me!) which had a barcode that wasn't working in her scanner. All this time, she's criticizing a young kid who's working behind her. She refused to help me, refused to let me explain why I couldn't simply bring up a different item which might have a different price. I don't work at CVS. I don't know what to look for. She just began fighting me on it, like it was the most natural thing in the world for her. I threw up my hands and walked out of the store without a purchase. Read some other reviews on this app. There's at least one talking about the same person, the same behavior. I don't care how long I have to wait in line. Like I said, I have compassion for stores that are understaffed and under-trained. I also have endless patience for this kind of thing usually. If anything, I'm the person wanting to make someone's day better if they're having a bad one. But this cashier was needlessly antagonistic, not just to me but to every customer and employee around me, creating an atmosphere and experience so unpleasant that now I'm logging on to f***ing YELP to write you a novel about this CVS location and warn you off it.

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Walgreens - The lady assumed I didn't want my receipt and I dont know where she got that idea.

Walgreens

1.8(78 reviews)
2.5 mi
•$$

Wonderful experience with Mobile Order…read more Today was my first time using Walgreens' mobile order, and I wasn't sure how it all worked at first. I stood by the pharmacy for a while until a very kind young lady noticed I looked a bit confused. She came over, guided me through the process step by step, and made everything so simple! Her patience and professionalism truly stood out. Thanks to her, I learned how easy and convenient mobile ordering can be -- prices are even better online, and pickup was a breeze! Huge kudos to the team at Walgreens, 3460 El Camino Real, Santa Clara, CA 95051 for their outstanding customer service. I'll definitely be telling my friends and neighbors to try mobile order for a faster, easier shopping experience.

Awful, awful, AWFUL! I have the next batch of a prescription I've been getting here for almost a…read moreyear ready. Except that they only have 10 of the 80 pills. It gets worse. They called on Wed, 9/3. Today is Sun, 9/6, AND THEY STLL DON'T HAVE THE REST YET. What the heck, man? You knew two weeks ahead of time you'd need it. You knew a week ahead of time you'd need it. Proper database software would tell you that. And 4 days *after* you called to say you only have a partial dose, and you still don't have the rest. What the heck, man, indeed. I come to this store because it's the most convenient to where I live. But it doesn't do me any good, IF YOU CAN'T GET THE MEDICINE I NEED. No more. I'm going to switch all my medication to somewhere else. The lady working there wasn't even surprised when I told her that.

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Walgreens - Kool-aid

Kool-aid

Walgreens - No, you don't.

No, you don't.

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Poor service.

CVS Pharmacy

CVS Pharmacy

2.4(18 reviews)
0.4 mi
•$$$

My regular CVS recently closed after being my pharmacy for 20 years. I'm a teacher, so I have…read morelimited hours, and I currently have limited mobility, so I moved things over to Target so I could get my prescriptions and my groceries on the same day. The first month, the people behind the counter were very helpful and caring, but ever since they moved to automating everything with touch screens at Target, the experience has become very unfriendly and rushed. I feel like they tell me I'm doing it wrong every time. Not only that, but the hours are limited, the lines are long, and the staff would rather do anything but help you. Tonight I discovered my doctor had sent my prescription to a far-flung pharmacy. The people behind the counter told me to go there to get it changed rather than offering to change it at Target (because they didn't want to do more work before closing time?). I told them I would rather wait 15 minutes at Target than drive across town, wait in another line, and then come back to Target, but I shouldn't have had to tell them that. There was a woman behind the counter whose job it seemed to be to expedite things, but actually she was just rude and unhelpful and cutting people off to move things along. You know what doesn't make things faster? Doing them twice. The young man who had told me to go to the other store saw how flustered I was after I told him how rude and unhelpful they were all being. After that, he helped me get my prescription changed and get checked out and was quite nice. The overall experience there is stressful and hectic, and even more so if you are tired and in pain. Not only that, but this was after waiting for a medication for an unspecified amount of time because they didn't have it and couldn't tell me when they could get it. I really miss the team at the Bernardo CVS. They were friendly, caring, and helpful. But for now, Target it is. The only reason I gave a second star was for the gentleman who decided to be kind. But if I had another better option, I would go somewhere else.

The staff at this location is always responsive to messages quickly, offers solutions if they're…read moreout of medication and extremely nice to work with. I'm glad I switched all my meds to their location 6 months ago.

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CVS Pharmacy
CVS Pharmacy
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Walgreens

Walgreens

2.7(69 reviews)
1.5 mi
•$$

I recently transferred my prescriptions from Costco to Walgreens…read more All pharmacists I spoke to on the phone were polite and helpful--a very positive experience.

I had a very disappointing experience at this Walgreens…read more I came in to print over 100 photos and asked if they could apply a discount. There was a 50% coupon available, but instead of simply helping me, the manager, Surendra, insisted that I cancel my order, re-upload all of my photos on the store kiosk, and submit a completely new order. The entire process took almost 30 minutes. I was there with my baby in a stroller, who woke up crying, and instead of trying to make the situation easier, there was no empathy at all. To make matters worse, the store's Wi-Fi wasn't working properly, so the photos were taking a long time to upload. When I mentioned it, Surendra told me to go outside because the upload would be faster there. So I had to stand outside with my crying baby just to upload my photos. Communication was difficult, and when I asked why he wasn't helping me, he repeatedly said, "I'm helping you," then simply walked away while I was still speaking to him. I understand that employees have to follow store policies, but customer service is about more than just policies it's about treating customers with patience, respect, and compassion. This experience was unnecessarily stressful, and I left feeling completely dismissed. I hope Walgreens provides better customer service and support in the future.

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Walgreens
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Target - Registers and self checkout

Target

3.5(501 reviews)
0.4 mi
•$$

I had one of those unexpectedly wonderful customer service experiences and wanted to take a moment…read moreto recognize Irish at Target Optical in Sunnyvale. I had walked over to the Sunnyvale Public Library with my son and stopped for a moment to wipe my brow when out of nowhere, one of the nose pads on my glasses completely broke off. These were an older pair of glasses I had recently rediscovered while cleaning, so I figured the parts had simply become worn down over time. At first, I thought I'd just grab a repair kit from Target after ChatGPT recommended their Up & Up eyeglass repair kit instead of going all the way to Walgreens. Unfortunately, the only kit I found didn't include the nose pad I needed. As I kept walking through the store hoping they might be stocked elsewhere, I stumbled upon the Target Optical department, complete with an eye doctor and full service optical counter. That's where I met Irish. Irish was absolutely wonderful. She patiently and diligently worked on my glasses, replaced BOTH nose pads, cleaned them thoroughly, tightened and tuned everything up, and honestly made this old pair feel practically brand new again. You know how over time those little parts get dirty, brittle, degraded, and loose? She took the time to carefully restore them instead of rushing me through. What really stood out was her attitude and customer service. She was warm, professional, patient, and genuinely helpful throughout the entire interaction. Irish gave us her full attention and made us feel completely taken care of. Excellent service experiences deserve recognition, and Irish absolutely earned this review. Thank you again for the exemplary customer care!

It's always fun to go to Targets in different cities. We came here to charge the cringe Tesla, and…read morewe wanted to kill some time. There's a super big parking structure with plenty of parking (on the Friday evening that we went). Super impressive to see this Target from the outside with the escalator and the Bullseye dog statue at the bottom floor. Someone left a shoe box there and he's not the cleanest since he's scuffed, but still cute to look at. There's also an elevator and an escalators and even an escalator for your shopping carts too. Super large and well stocked Target. The Valentine's Day section wasn't ransacked even though it was Valentine's Day itself. Bouquets were cheap and looked really nice too. There's lots of self check out and cashiers, as well as a Starbucks too, pretty standard for most Targets. I found the newly released Monster energy drinks that I have been searching for for months. Not super cheap, but decent price and I'm just happy I found them. They also have a dedicated Disney section which I have never seen outside of the locations near the parks in SoCal, which is really neat. Solid Target location.

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Target
Target - Mugs

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Target - Main garage under the Target (target is elevated)

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Main garage under the Target (target is elevated)

Walgreens - drugstores - Updated October 2026

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