This is my girls' goto shop when it comes to cosmetics and skincares. We've been coming here for…read moreyears.

Teach the "beauty advisors" to learn more about the product. They didn't know what their products…read morewere for, they didn't know what was trending. Product knowledge is everything, I bought it on Amazon instead.

This store is my happy place! The staff are friendly and do a great job keeping things tidy…read more They're very helpful but also let you shop in peace, which I appreciate. They have a lot of popular asian skincare, hair care, and makeup + lesser known products that are fun finds and still effective! I've found that their products are oftentimes a better deal than what you'd get from online retailers like yesstyle/stylevana when you factor in shipping costs. It's also in a great location near heytea and ranch 99, making it a convenient stop to get all your necessities! The parking lot can get busy depending on when you go, but it's never taken me more than 5mins to find a spot. Things that would improve the experience is having more inventory (i've had a few experiences where the product I went in for are out of stock and they aren't always sure when it will be restocked). I also wish they carried the Kose tone up sunscreen, but at least there are plenty of other products to try!

This is the perfect stop if you're hunting for legit Asian skincare without risking online fakes…read more The shelves are packed with imported creams, lotions, sunscreens. I finally found two products I'd been searching for everywhere: Biore UV and Centella, after even Walmart let me down with counterfeits. Prices lean high, but at least you're getting the real stuff. If you want trustworthy Asian skincare in San Jose, this is the spot.

I had a haircut appointment with Diana. Turns out that she might have double booked or from what I…read morewas told, the previous color appt was late for her appointment. But that still doesn't mean I should be rushed through my appointment. The appt lasted 20 min, from washing to cut to styling. Some might think that is a nice time saver but not when the haircut doesn't come out the way you expect! I have straight hair, got a blunt cut all the way around from the back to my bangs. I couldn't believe my eyes when I saw her but my bangs STRAIGHT across without any layering to make it look natural, not to mention that it was cut way shorter than I asked (I asked for bangs to hit the brow but it was about half inch above the brow). Terrible first time experience - will never return again

I've been a client of Diane's for several years and I'm always happy with my cut and color. She…read moredoes a fantastic job, really listens to what I want, and always gets the color just right. Her cuts and styling are excellent every time, and she always recommends great hair products as well. I highly recommend both Diane and this location.

Lexi gave me a nice hi-lights look and the salon products used really detangled my hair!read more

I went to get my hair colored and low lights. Lexi was my Master Hair Stylist. Lexi listened to…read morewhat I was looking for, she took time to look at my pictures I like, she talked me through the entire process. Lexi is so knowledgable with color WOW I highly recommend seeing Lexi for hair services

I visited them for a consult on hyperpigmentation on my arms…read more Pros: NP Kim was very sweet and listened patiently. She consulted me and offered to do a spot patch on BBL Laser on my arm. Cons: Unfortunately the setting on the laser was higher than the recommended strength and I got a burn scar that blistered. On coming back I did some reading about bbl and realized that there needs to be some cooling period after each flash which was not followed which led to my blister. So I feel that they lack experience The receptionist Farah is very rude :( I was nervous to go there and she made the experience worse. Also she's somehow responsible to give the pricing to patients and puts an awful front. I didnt want to deal with this place because I got a feeling they wont care/entertain any concerns given shes who I will have to deal with. There's less structure to the pricing they charge, she gave me a quote nd then increased it about 20 mins later for the owner who may read this - please look into the patients experience if you care about your business.

I would give this service a zero if I can. I called them to make an appointment for a treatment…read more They told me to come in on the same day because their appointment cancel, so I accommodated them. I told them I was there before and I had a Groupon, and on the phone, they said they would make an exception and see me. After my prior engagement, my Dad and I drove to the office. The rude lady at the front desk (Is it Farah?) asked for my drivers license, then after my Dad and I waited for 30 minutes, told me that they would not see me because I was there before. I spent an hour driving there, 30 minutes waiting at the office, and another hour driving back -- just because the office did not honor their commitment after telling me that they would make an exception, not to mention the unnecessary privacy ask. They essentially wasted two people's time by lying and disrespecting their clients. I do not recommend this place to anyone. It's horrendous.

This is one of the lesser busy Sephora locations I've been too, but the parking can be horrendous…read more Staff are helpful, they are usually well stocked, and lines are short. They do keep the perfumes locked up because of theft, but ask any associate and they will gram it for you quickly!

This store seems chronically understaffed, which is reflected by inconsistent service (some…read moreprofessional employees, some unprofessional), frequently low/out of stock products (which says a lot because their inventory seems limited as is), long wait times to check out, and generally dirty and messy store. The second most recent time I went, I saw one of the workers roll her eyes and give attitude to a DoorDash driver who was asking for help finding a product. When she helped me, she was nicer and said that the store was crazy because of an ongoing sale. As someone who's worked in retail before, I empathize, but it's not professional or kind to treat customers the way she did. Then the most recent time I went, I realized afterwards that they charged me for a bag even though I declined it. On top of that, the parking lot is pretty crowded here so it can be unpleasant to drive through despite there being garage parking available too. Overall, I love Sephora but I've had more negative than positive experiences here. I only go because it's on my usual route, but based on these experiences, I'll either order online or go to a further location.

The staff at this location is always responsive to messages quickly, offers solutions if they're…read moreout of medication and extremely nice to work with. I'm glad I switched all my meds to their location 6 months ago.

Customer Service is horrible because of pharmacist…read more LINGU. I Was very frustrating. ,went in after receiving a text message saying i my prescription is ready to be told by another worker who was very nice that it would be ready in 30 minutes. Came , LINGU was frantically looking for my medication then said we are out, I did get frustrated, but she started speaking very loudly, telling me not to give her attitude, she then continue to yell at me telling me not to give her junk. I thought that was very unprofessional. I left frustrated.

Since 2021 I have been going to CVS for all my immunizations, given by David Le. I have been phobic…read moreabout needles from a young age due to very unpleasant experiences. David Le has changed that attitude. He has been very patient and I rarely even feel the prick of the needle. It's hard to overstate how important it has been to have found someone I trust to give me the shots I need. David is a compassionate, soothing, wholly professional and lovely man. I'm grateful to have found him.

Picture if you will: two self checkouts, one broken and the other being used. The customer standing…read moreat the "working" self checkout was having problems with her purchase, but the cashier (brusque Indian woman in her 50s) rudely kept telling her repeatedly to "follow the instructions," although the customer was clearly confused. The cashier never helped her. I waited six minutes in line patiently (one person ahead of me) while she slowly rang up an elderly lady, which is just fine with me, because not every store can be staffed to help all customers at all times. This is a hard job, and I understand that these employees have to deal with rude customers all day. I finally handed my item to the cashier with a smile. The cashier's first action was to berate me for not using the self-checkout. When I started to explain that I got in line because one self-checkout was broken and the other was being used, she interrupted and dismissed me with a wave of her hand, berating me (again) for bringing her a pair of sunglasses (the only pair that fit me!) which had a barcode that wasn't working in her scanner. All this time, she's criticizing a young kid who's working behind her. She refused to help me, refused to let me explain why I couldn't simply bring up a different item which might have a different price. I don't work at CVS. I don't know what to look for. She just began fighting me on it, like it was the most natural thing in the world for her. I threw up my hands and walked out of the store without a purchase. Read some other reviews on this app. There's at least one talking about the same person, the same behavior. I don't care how long I have to wait in line. Like I said, I have compassion for stores that are understaffed and under-trained. I also have endless patience for this kind of thing usually. If anything, I'm the person wanting to make someone's day better if they're having a bad one. But this cashier was needlessly antagonistic, not just to me but to every customer and employee around me, creating an atmosphere and experience so unpleasant that now I'm logging on to f***ing YELP to write you a novel about this CVS location and warn you off it.

This is a very small store inside Hankook Market between the Shiseido and Verizon store. I didn't…read morereally realize it was a store, but I wanted to get facial cleansing paper, like the Gatsby brand, but the only kind Hankook offered was the super expensive Naive brand. Luckily, I saw an acceptable substitute at Sunny Cosmetic (really, this place needs a sign) where a haraboji showed me this Callas Paris brand (never heard of it) for only $2.50. I needed to make min. $5 purchase to swipe my debit card, so I got two of them. It was cheaper and it works fine, so I'll give 5 stars to Sunny Cosmetic.

I had a really good experience with the facial treatment and deep cleansing. The service was…read moreprofessional, gentle, and very relaxing. My skin felt much cleaner, smoother, and more refreshed afterward.

I've been to JH Beauty Studio about five times now, and every visit has honestly been such a lovely…read moreexperience. The team is always warm, patient, and really attentive--they take time to understand what my skin actually needs instead of just rushing through treatments. Ruby is especially lovely--so gentle and kind. Highlights -- I've seen such a noticeable difference in my skin since coming here: smoother texture, clearer tone, and a really healthy glow. I also love their skincare products--they're gentle but genuinely effective, and they've helped me maintain the results at home. You can tell they truly care about long-term skin health, not just quick fixes. I always leave feeling refreshed, cared for, and more confident in my skin.