Super slow pharmacy with only 1 pharmacy tech at the register for over 10 people in line inside. When called, they put you on hold for 30 minutes then call gets dropped. When there's a problem with prescription, the pharmacist doesn't call the prescribing physician even though it's in pharmacist's scope of practice to get orders from or verify prescriptions with the physician over the phone. No improvement after concerns were discussed multiple times with the staff and manager in the past. They need to do better especially for the senior citizens and people with disabilities who stand on line for a long time. read more

Been going here for 15 - 20 years or so. Great late night option for what you may need and easy to get out again fast. Odd food options, the expected pharmacy and wine. Went a couple nights ago. Two ladies at each register very pleasant to talk with joking around. Walmart is down the street but that is a real battle and isn't open 24 hours. Food Maxx is also nearby and open 24 hours. Parking here is easy... lots of spots. Well lite up too at night - don't be afraid of your shadow here the neighborhood isn't that scary. read more

Walgreens - Drugstores Near Me - San Leandro, California

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I'm here from the emergency room and needed to get medications. The lady inputting my information and reviewing my prescription is using a magnifying glass for god sake and is routinely going to the other staff to confer what is written on this prescription. I'm in so much pain and this just insane read more

I would put less if I could... but don't get me started about this store!!! I was just there to get a Covid Booster told that you could just walk in, the line was long, a gentleman held my place while I sat to wait. Only to get up there to tell me I needed an appointment. Ok my fault. I should have checked. But in all my time waiting I was thinking about how trashy the parking lot was, trash everywhere garbage cans out front just overflowing with garbage. It was really disgusting, it never used to look like this... come to find out that Walgreens bought all the Lucky store pharmacies! No wonder the long lines!!! If they could do that why can't the afford to hire someone to clean up their parking lot? And while their at it the inside as well. They could start by tearing down that cigarette wall behind register one!! What about WELLNESS do they NOT understand??? Cigarettes promote wellness??? They are a little confused but I guess it's a greed thing. If they can buy all the Save mart pharmacy they sure can clean up their existing Walgreens. Replace nasty floors and shelves. I am going to have to find a new store other than CVS And Walgreens I sure do miss Longs!!! Thanks for listening.... read more

Do not depend on this Walgreens drive thru they will literally have u sitting in the line for hours ! I thought drive thru was created for faster service. Then u go inside and still have to wait bc they all are helping the drive thru overall don't depend on this one i highly recommend 136th walgreens drive thru bc if a problem occur they make the patient come inside instead of holding up the drive thru line read more

Close this place down already it should not take one car 45 mins to pick up medication from the pharmacy if its something complicated they should have to go inside instead of holding up everyone else and its raggedy on the inside and outside read more

Horrible no one picks up the phone pharmacy takes hours sit on the phone for 30 mins and they just hang up.. zero stars

I have to give 0 star ! I called 10:30 am for my son medicine they told me it's ready for 1 hour they mean to talked to me on the phone then I got here 5:58 pm and they said it's not ready to pick up wait another 10-15 mins there's a lot of people inside the pharmacy but only 1 person working for drive thru pick up and inside pick up !! This pharmacy is crazy please fixed it ! read more

Going on 1:15 minutes waiting for a vaccine appointment. No communication about why it's taking so long or the reason.

The worst store ever - rude employees, dirty floors, a depressing mess if I ever saw one.

WORST WALGREENS PHARMACY EVER!!! First time picking up medicine here since moving to San Leandro. My daughter's doctor sent a prescription electronically at 4:30 in the afternoon. My daughter was sick and really needed the medication. Every hour for 6 hours I called to check status of when I can pick up, the automated system kept saying in "progress". Next day at 8:00 am, I checked again and automated system says "in progress". By now I am even more f***ing pissed off than I was the day before. I had to call and speak to somebody ASAP. Lucky me I spoke with an inhuman, apathetic b***h. She could care less because she just started her shift when I asked what's taking so long. No apologies or interest in helping me at all. Management needs to train their staff better. Wish I had checked the reviews before coming here, never again!!! read more

I came into the pharmacy and waited for the pharmacist to come back. I told him that I had a rx faxed by my Dr's office and he proceeded to look for me. He told me he did not see a prescription for me, even though I showed it to him. He wouldn't even look at it and refused to even address me because I wasn't in the system. When he finally found me he didn't say anything and told me to wait again. All I needed was an inhaler. It wasn't a rush time. There was no controlled rx requested. read more

I came inside Walgreens and bought a couple of bottles of Starbuck cold coffee. I asked the cashier if she could give me 5 $1.00 bills for a $5.00 bill. She tells me "Sorry I don't have any singles" Now she is telling me this while holding a stack of singles and removing the rubber band. I wasn't asking for 20 singles i was only asking for 5 I been to several Walgreens before including this one and I have broke $5 bills $10 bills $20 bills with no problem. This woman was either having a bad day all together or she just took it out on me because she was watching my friend & I on the toy aisle. I was looking for the sports cards which they didn't have so I was looking for other toys for my 5 year old daughter. She needs to be retrained. I don't know her name all I know she helped us in the cosmetic counter. read more

Worse place to pick up prescription. Took me an hr and half at drive thru to pick up my prescription.

By far the worst Walgreens's in the world! (I mean this in all seriousness). Do not send your prescriptions to this pharmacy. The wait times are outlandish and customer service non existent. Average wait time is at at least 30 minutes - hour. It seems like there is no management and the "employees" appear to do as they please, irrespective of how long the pharmacy line is. read more

I had an appointment for vaccine at 7 PM, and it's 745 and still no vaccine. It appears no one here knows how to do anything. There are three people all trying to figure out how to enter data into the computer, and they still can't figure it out. This was my first visit to this store. It will be my last. read more

I don't even know why I gave Walgreens Photo a chance to print a photo book. I should've known better. When we picked up our book, it came in a dirty plain black cover. But we paid for a custom photo cover ($40). AND all of the photo pages were double printed in the book. Smh. Waste of my time coming here to pick it up. When we told the manager about the problem, we didn't even get an apology. Just said they'd call us when its reprinted. Don't waste your time printing photos at Walgreens anymore. read more

I would give the pharmacy dept a zero if I could, Long wait when picking up meds, staff are so slow. And they keep messing up your records, this pharmacy used to be great, so sad to see it goong downhill. Looking for a new pharmacy now to transfer RX. read more

Wow, it's been so long since I have been to this Walgreens! This was our go-to a long time ago when we used to live in San Leandro but man, is it run down and dirty! What happened? Parking lot is dirty with trash. Inside floors are old and the smell in here is like weed when you walk in?! Staff are ok but then was 1am when we came here after the hospital so I guess no greeters. The best thing about this place is that it's 24/7 open even the pharmacy. We just came after the hospital and needed to pick up prescriptions for my husband and this was the closest 24 hour Walgreens before heading home. Good thing it's not as busy as our Walgreens in Fremont. They need to upgrade this place asap. It's just so sad looking.... [41/100] read more

Friday, 8/23/19.. I ran to Walgreens because I was having an allergic reaction to something I ate earlier that afternoon. I was driving home from work and started to itch all over. When I got home, my left ear was swollen and I was red and bumpy all over. I get to Walgreens and I ran to the pharmacy. The first girl I encountered was like, "Oh my, step over here, I'm going to send the pharmacist your way, hold on.." So, I said, "I need to buy something to make this go away!" 2 seconds later the pharmacist looks at me and says, "Go to aisle 20, get Benadryl and bring it back here, I'll get you some water!" So, I run back to the counter so they can ring me up, and she comes by with a little cup of water.. reads the carton for me, and says, "You can take one to start.." And I was like, "Oh heck no! Give me 2!" LOL They rang me up, told me to go straight home because I was going to get drowsy (which happened) and to take another if needed in 4-6 hours. They were so nice and helpful- and knew exactly what was happening! They were kind and thoughtful.. and so sweet for getting me water! THIS is why I always go to Walgreens- for almost everything! read more

Been I. The drive through for 2 hours. They have a sloth working the drive through window. So disrespectful to people time. Time is value Walgreens understand that. I have to move all my appointments 3 hours because of this lady at the window. She is entering one letter at a time to the computer read more

Terrible pharmacy. Was told a medicine pick up would be ready in 2 hours. We come back 4 hours later and they still said it wasn't ready.

This is by far the worst pharmacy I've been to. Every time we put in an order, it's never ready until 4-5 hrs later. Twice they forgot to fill prescription for my kid and wife. Thought it would be quicker in the drive through but even longer. How is it an average of 1hr wait with only 2 cars in front of you? Doesn't matter what time day or night. Always be ready to wait an hour or more. Always says they're understaffed or too many patients. Really??? For 5 damn years I've been here and nothing's changed. As of now I've changed to a more efficient pharmacy and won't be returning. It's ridiculous to text us a day the medication is ready and when we arrive it's not even processed. Especially with two kids in the car. read more

Walgreens - Average 1hr wait for two cars, one patient inside and a staff of 4...Really? - Drugstores Near Me - San Leandro, California

Pharmacy used to be so much better but after Covid-19 it sucks. They must be understaffed because calling pharmacy during the day it's hard to get through. Sometimes refilling a medication takes much longer that before. You can spend 45 minutes waiting in line at the drive thru. When medication is out of stock they don't it takes longer than their estimated time or they don't refill it at all. Instead of them locating another Walgreens that have the medication I always need to call around. When I call about an medication issue they say they will check and call me back but they never do. read more

So I'm waiting in line at 11pm and I only have 2 items in my hand and this woman working with longer dark brown hair that was half up in July 5th was helping people check out. So naturally I asked her if I could check out with her and she said she's only helping the next person in line, totally understandable and said cool and waited. This lady literally helped the person BEHIND ME, right after I asked if I could be helped then, THE PERSON IN FRONT ME, after I finally got up to the counter she then helped who ever walked up behind me. I have no idea why I was the one person she decided to be rude too me and literally helped everyone else but me but I guess I was. I would teach her a little thing about customer service and not to literally ignore just females and help the males it seemed. Biased against females much? read more

If I could give it 0 stars I would. I've never been to a pharmacy that takes so long! I watched people stand and wait for their prescriptions for over 30 minutes! 2 different staff members going to each and every computer like wtf get it together! And while waiting over an hour for my husband to get his 2nd vaccine dose, I asked to use the bathroom and was told to find someone to open it for me. After asking someone else to open it I am told bathroom is not for customers. Wtf is wrong with this place.. terrible terrible. read more

Walgreens had been here for years. it's easy to come here and grab something and be gone in minutes. open 24 hours. lots of parking though walmart has opened nearby, i never consider them, parking's too tight there usually i grab cold or cough meds here. they haven't sold alcohol for decades. the staff here is efficient, courteous, and polite and yep. open 24 hours. read more

I am disappointed with how Walgreens has the most inhuman female employees I have encountered in a drugstore. I needed to do a beauty exchange I had my receipt from purchasing it yesterday at the Hesperian location which also has bad service . She took advantage of the line being long and it also being the end of the workday for a lot of people so I didn't think much to question her until I looked at the receipt . She incorrectly returned the items at a lower price and took the recipet from me so I can't dispute it ; she then charged me for 20 bags ! And gave me a store credit of 17 cents?? How disgusting and sinister. She treated me with zero dignity . Don't believe me look at the receipt why would I buy 20 bags ??? I intend on going back to see if she or the other manager has any human decency in them . Now look at the lipstick product I was charged an additional 2 dollars so it's not an 11 dollar product . This individual manipulated the receipt On purpose because of how she entered the return. I am so disgusted by this person and if she is the manager she owes me cash. Stop the discrimination ! read more

Walgreens - Drugstores Near Me - San Leandro, California

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Trusty old 24/hr Walgreens. This Walgreens location is large and carries everything you would need! Been here countless times for last minute snacks, gift ideas, pharmaceutical needs. Super convenient that its open 24/hrs. If you could get your prescriptions any where else, go if you could help it. Lines at the pharmacy are super long. read more

Walgreens - Drugstores Near Me - San Leandro, California

I have been currently 1hr and 25min on hold with this location. I have never been on hold this long. I really need a time sensitive medication and there's no hope my call is going to answered at this point. Phone rings and then the on hold music plays, repeatedly. I have called 6 other locations to try to find my medication in stock. None of them have it but at least I didn't have to wait this long. I'm definitely avoiding Walgreens in general from now on. I was able to write this review and still on hold. Horrible!!!! I should have read other people's reviews first. read more

Such an unprofessional, uneducated, not stocked pharmacy. Numerous times I've tried to fill prescriptions for 180 tablets and they can offer me 10 or 20 which means I have to keep going back for more and there's always a mix-up. New employees at drive-up all the time so know very little about reading your account on computer or what to do. read more

I love that this place is open 24hrs. Had to get some drugs to relieve my Hay fever and Walgreens came thru for me.

I come for the convenience of the 24 hr pharmacy but due to the frequency of visits, have come to appreciate the staff too. Could be cleaner inside and outside. read more

Walgreens - Drugstores Near Me - San Leandro, California

This store is awful. Poor customer service long ways the pharmacy is a joke It is not the fault of the employees it's corporates fault read more

This Walgreens is a joke. People working here are unorganized and now can't find a customers medication. They've had since Thursday to get my sons meds and here it is Monday and nothing. Please close this one down. read more

This is the worst Walgreens I've ever been the cashiers are unprofessionals the manager don't know what she's doing the shelves are unorganized employees are lazy Wondering around and when you ask something they wont even know what are you talking about making you look like your asking something from out of space!!! Walgreens please trained your employees right this is so sad and to think this is the only 24hrs pharmacy near me is giving me a headache read more

Had a Vaccine appointment schedule for about a week now, when I showed up to my appointment, the vaccine was not available. That they would have to order the vaccine and won't be available until 3-4 days later. This pharmacy is unorganized and careless. Goodluck if u goin here read more

If it was possible to give this place a zero I would. I made an appointment for a covid test and waited an hour and a half for it. I need the covid test for a medical procedure and now they said they don't know if I'll have it on time. What an awful and frustrating experience. read more

This pharmacy is terrible. I tried calling regarding my medication and was on hold for 1.15 hrs. No one never answered the phone. The phone just hung up. Walked inside store and it still was a problem with the customer service. Just terrible. read more

Poor service! Disallowed return, stating list items listed on website not allowed to return. No notification or written. Notice on receipt at time of purchase! read more