Absolutely don't come here for COVID-19 vaccination as they treat customers like garbage. I brought my elderly aunt (65+ age group) for a vaccine appointment made online and they kept us waiting for more than an hour because the pharmacy tech insisted on waiting for multiple people so she could administer multiple vaccines at once. Then there were no-shows for the appointments after us so she just kept us waiting until enough people showed up. This is just despicable behavior, keeping high-risk patients waiting indefinitely inside the store. Not honoring the appointment time is bad enough, but at the very least Walgreens could have arranged to call us to come back at a later time when they was ready. And what if there had been even more no-shows, would they have kept us waiting there for multiple hours or even all day long? To put it in perspective, I took another relative to SNHD for the vaccine and we were in and out in less than 25 minutes, including the 15-minute observation period. It's unbelievable that Walgreens can't even be bothered to schedule vaccine appointments appropriately and instead would rather treat elderly, high-risk patients like trash. read more

I walked over here tonight to buy some cold medicine. You need to be prepared these days with COVID-19. There was a lsrtge selection of cold medicine. I found some on sale. The cashier rang me up quickly. This store is convenient for those of us who live in the area. Five star shopping experience. read more

There HAS to be a better way. Almost 2 hours in the drive thru line to pick up a prescription is INSANE!!! Having 1 person doing COVID testing, vaccinations, prescription filling and anything else under the sun is ridiculous. Let the pharmacist be a PHARMACIST. If you don't have the staffing, then how about cutting out the EXTRAS? It's not fair to your staff to be overworked the way they are. This is how mistakes happen. My mother in law has been given the wrong meds, and machine MULTIPLE times and when they're called out on it (after sitting in line AGAIN because the phone is USELESS), they act like it's no big deal. Do yourself and loved ones a favor and use ANY OTHER PHARMACY but this one. You might be saving a life. read more

If I could give less than one star I would. This is BY FAR the WORST pharmacy I have ever had the displeasure of dealing with. Between not filling the scripts at all to filling the WRONG prescriptions. The final straw was today. I am in need of a refill of my HEART medication. I called and the recording says they are closed for a week. Zero explanation. My husband went into the store where the "manager had ZERO clue that the pharmacy was even closed. I have no trust in this pharmacy and as soon as they pull their heads out of their asses ALL of mine and my husband's medications will be transferred. SHAME ON YOU!!! read more

The worth, quality and service. I decide to print here our wedding photo, and it was the biggest mistake. When I came to pick up my order first time, because I received a message that my order is ready, it was just not ready, when I came to pick up my order, the second time, they told me that equipment is broken, and we need to wait, I was waiting, and when I came to pick up my order the third time it was already too much. The quality of the photo was disgusting, they cut a half of a head of my husband on the photo, and when I said sorry, this is very bad quality, and you cut half of my husband's head , they answer: yes correct Walgreen photo print is not the best ‍ and they took money from me. read more

Management or corporate needs to wake up! Having employees rude to customers as well as talk about other customers badly to other customers is totally unprofessional . read more

Have been here many times over the years. It's a quick location from home, easy to get in the parking lot, & plenty of big parking spaces. That matters! They sell everything here from the usual OTC meds to candies, cards,makeup, and even clothes (seasonally). Well lit, clean, and spacious inside. The drive thru pharmacy can be a huge time suck but that's b/c of the people picking up their meds usually need to talk or have questions/issues/etc. I suggest you go inside if you need to pick up a prescription. The prices here are a bit high as any drugstore is...it's the convenience of the store that's the appeal. Will continue to shop here! read more

If I could give zero starts I would. The customer service at the pharmacy is terrible! We get a recording to pick up the medicine anytime after 1pm so we show up and the rude lady at the drive thru says no, we won't have it ready until 230 you need to come back. It's such an inconvenience. I asked her if I could just wait and she she says no! We are going to lunch in 25 min! I said well it's not my fault the recording says to come anytime after 1 it's frustrating. She said not my problem either and hung up the phone while I was in the drive thru line. Kelly seems way over stressed and maybe needs some stress management classes for sure as well as customer service classes. I will definitely be switching my prescriptions to another pharmacy as this one always seems extremely chaotic and unprofessional. The store part deserves a 5 as the employees are always so happy to assist. read more

So my daughter's RX got called into the pharmacy yesterday evening! (Called my drs office to make sure they called it in because it's impossible to speak to someone at the pharmacy over the phone! I called 3x and get disconnected) so I drove, I unfortunately got the rude "assistance" from Ms Stacey. Horrible attitude, huffing and puffing after I asked any question, eye rolling, and letting the metal drawer thing slam. I was told my daughter RX was out of stalk. (Cool, I get that happens) but never was I notified about it!!!! Never got a phone call, a text, email, nothing! She told me I can call other pharmacies and find out if they have it. I told her I don't even know the name of the medication, I just know what it's for.. she then rolled her eyes and walked away from the window and went to go get the "operations manager" to talk to me. Bottom line is.... If your gonna be In the health care Industry... don't be RUDE.. your job is to help people!!!! Find another job if trying to help SICK people is an issue! read more

Does not leave any notification of lunch break on their pharmacy window or website. Also if you order antibiotics, they are never ready on time. They have a two hour window they are supposed to meet. The only way that even gets done the same day is if you complain to store management. We will be looking for a different pharmacy read more

Arrived at 4:00pm for a scheduled 4:15 COVID test. It is now 5:33 and the line of cars (was 10) has only shortened by half. If this wasn't necessary for an international trip in two days I would have left long ago... But too late to schedule in time anywhere else do what am I supposed to do? Jeez... even if I wanted to leave I am sandwiched between their run down building and the crappy gas engine 3/4 pickup truck to my right.... Because their prescription line is on the right and that line is somehow just as slow as the COVID testing. I mean... I could have watched a full movie at this point, three episodes of The Office, or read the first Harry Potter book. I have gotten out of my car, used the restroom in the store, browsed around and waited in line to buy food (it is dinner time), and made it back to my car without the line moving. I wasn't even sweating it. Funny thing though... Their credit card machine wouldn't work in the store so I couldn't even buy food. We know it must work for prescriptions because everyone waits for 10 min and I doubt they all have cash. So now I'm hungry and I'm high off of the exhaust fumes. My international friend is with me. I wanted to show him the evils of socialized health care and how efficient the US system is. He is so disappointed now that he wants Poland to go back to full socialism (and he grew up with bread lines). It's that bad. He said the bread lines were shorter if you can believe that. So now I'm embarrassed for the country, I'm high off of exhaust, and I'm hungry. This place is a joke... my five year old has a Melissa and Doug grocery play set and quite honestly I think she could run a pharmacy better than these people based off her pretend experience. Hey at least I got to listen to the snarky woman doing the testing be crappy with one of the cars in front of us. She obviously doesn't want to work here as bad as I don't want to be in this line. I'm getting sleepy now. I think that I shoulddmnnfndndnnnd d. D. F f. Dr read more

Walgreens - Drugstores Near Me - Henderson, Nevada

the staff is amazing! thank you to the young lady at the register for making my day! the store is organized and clean.

The store overall is fine. If I need something at the last minute, I can rely on finding it here. The prices are slightly higher but if you shop the ads and use coupons you can get a better deal. The employees are cordial and checking out is pretty quick. The pharmacy is what I have a problem with. I like the convenience of their online service and the drive thru. The staff is helpful and they do follow thru when there are problems with getting your prescriptions refilled. My concern is the accuracy of dispensing the medications. I have been shorted a pill here and there. Once there was a typo error, lucky I caught and questioned it. They need stricter security measures too when picking up meds. Sometimes they ask you certain questions, sometimes they don't. There's such a high turnover rate of pharmacy staff here. It's never the same employee I deal with so how do they know they are giving the meds to the right person? It's pretty unsettling to the point I'll be switching to a different pharmacy. read more

Walgreens - Decent selection of Hawaiian products - Drugstores Near Me - Henderson, Nevada

Worst Walgreens ever! First visit could not get curb side pick up per no staff. Today after leaving urgent care and going to pick up my rx they had no pharmacist in the store. Waited 30 minutes pharmacy never opened. Tried to ask the cashier who replied I don't know, I don't work there. Finally found the "Manager" she stated she saw the pharmacist come in. Waited 25 more minutes and left. Pharmacy never opened. Manager was hiding in the isles like she was shopping. Went to another Walgreens and got the rx filled. Good bye Walgreens never again. read more

Don't go to the pharmacy here unless you want to wait in line for over 30 minutes. The poor staff is so understaffed for the amount of customers they have. Forget trying to call the pharmacy. That's just a dream. Unless you can use the automated system you are screwed. Better to just go wait in a 30 minute line to ask your question. I used to love this pharmacy but I'm switching to CVS from now on. I just can't do it anymore. Corporate needs to hire them some more help! read more

Rating and reviewing this strictly from the drive-thru pharmacy experience...terrible and unprofessional in terms of customer service. The staff was curt with me on two separate occasions, and came across as unwilling to help or answer any questions I had. BTW- the one-lane only process takes forever. There are much better Walgreens locations, so I'm calling-out the worst one! read more

The pharmacy is the slowest in town, it's absolutely ridiculous to wait over 30 minutes to pick up a prescription that's ready. And this is every time I go there. Time to find a new pharmacy. read more

The new manager is very rude and unprofessional. He's only been working their a few months. He doesn't have knowledge about sales, pricing and discount. He needs customer service training all around. He was very intimidating with me to the point that I will go elsewhere to shop. read more

My client had a Rx called in on Monday 6-6-2022, today is the 10th and still not ready. When I went into the store/pharmacy on 6-8 and they still had 163 prescriptions to fill from the following day. my client is over 90 years old and needs this medication I will never go here again beware if you need medication in a timely manner, try a different location or pharmacy all together... read more

This place is a F-ing joke for Covid testing I made a appointment online came in for my test even after getting the email that they will see me soon I have my conformation # pull up to the window "oh we can't find your name in the system" here's my confirmation# for this location "oh we can't do anything with that" I'm having the symptoms just give me the F-ing test now "oh best we can do is reschedule you for tomorrow" Walgreens has now lost my service for life what a trash company and insanely slow pharmacy never ended up getting my Covid test hope I'm not spreading it!!!! Walgreens!!!!! read more

IMPOSSIBLE to get pharmacy staff on the phone. I just moved to Las Vegas from the East Coast and called mid-day on a Wednesday to try to have my heart medications transferred from my old location to this Walgreens (something you can't do with their automated answering service). The answering service placed me on hold for 30 MINUTES AND HUNG UP ON ME. THIS HAPPENED 3 TIMES. Go to Walmart pharmacy instead. They're 5 minutes away and their pharmacy staff answered the phone on the first try. read more

Received a message my rx will be ready at 12:45 today. When I went to pick it up the very rude gal with long braids said "it on the manifest but won't be ready til after 2:00"... I spoke with manager and told him they can deliver it to my house. Miraculously my rx was ready! Been going to this pharmacy for 20 years. Moving to CVS! read more

Needed help getting something from the cosmetic area that was locked. Lady came over, not very pleasantly. Not even near me or the item I need, "what do you need" she said. Then gets over to me and says "what do you want" . It doesn't take much to just be kind as this is your job you chose. Side note: cashier was very pleasant and he was very nice :) read more

March 11 , 2022 I Went to Pick up My Medicine And Was Told by the pharmacist Elizabeth that I Could Not get my prescription til Sunday. BUt on my phone it read pu 2day Sat. Now mind you i call on Friday & The pharmacist told me Saturday & On My Phone & Dated Your Medication is Ready For Pick up. I Showed The Message to Elizabeth & Wants to Argue w/me. Then I went to Store mgr. She was talking w/me Then Appears Sussie. Putting her 2cents in Now I Am frustrated there4 I asked Sussie For Cooperates phone no Sussie Stated That Walgreens doesn't give Cooperates Phone No OUT. THEREFORE I called Walgreens & A Very Nice Lady. Gave me cooperates number. I Spoke With A Professional Lady Agent & She Took My Complaint & Is Passing To Upper Mgmt. Mind You I Ended Up Spending $40.00 to The Taxi for Getting Inappropriate Customer Service. I Am Very Sick & On A Fixed Income that is why I Called ahead to check if My Medicine Was Ready 4 Pick up. I want to Give Thanks For Walgreens Cooperate Office She Listen To me. I am A Retired Senior Citizen Who Lives On A Fixed Income & Very Sick. Now Mind you Sunday I Have To Pay Another $ 40.00 to the Taxi. read more

Walgreens - Drugstores Near Me - Henderson, Nevada

Another cookie cutter Walgreens. When I shop at Walgreens, it's for a a quick health or beauty product. The majority of the time every Walgreens is organized just like the other. This makes it easy to find items. This location is easy to find on the corner of Stephanie and Horizon Ridge. Service here is ok with nothing over the top. It's your average Walgreens. We will all stop in eventually! read more

Walgreens - Drugstores Near Me - Henderson, Nevada

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Would leave zero stars if I could. After calling the pharmacy and waiting on hold for more than 20 minutes, the automated system hung up on me. I called the store and asked for the store manager. Turned out the manager was not there. The "assistant manager" listened to my complaint while checking out customers and not really paying attention to me. After telling me that she knew the automated system hung up after so long she (wait for it) . . . HUNG UP ON ME. I called corporate and put in a complaint about the lack of customer service. read more

This is absolutely the WORST place to have any type of perscription filled. The pharmacy's entire group of employees are unfriendly, rude, misinformed, unprofessional, and have absolutely no concern about you time. Go anywhere else but here to fill you prescriptions unless its your life's long desire is to deal with totally incompetent people. read more

I have been going to this Walgreens for 15 years and never have had any issues until tonight. After waiting in line for 20 minutes while this girl helped ONE car and when I pressed the call button. She said rudely I am helping someone and click hung up. Her rudeness continued when she didn't cut the microphone off and I could hear what she about me. Plus she didn't have both prescriptions I was told to pick up. I told her I got a text and her response was I don't send out the texts. But I assume Walgreens does. Terrible customer service. Very disappointed from a long time customer. read more

Oh My Gosh The pharmacy is soooo slow. Went to get a flu shot and I thought about asking them for next years also. Because I waited for ever. read more

Do not use this pharmacy! They simply do not care - As one example - after confirming my prescriptions and waiting forever in line although there was just 1 car in front of me, I had to wait yet another 20 min because only 1 of 2 prescriptions had been filled - a prescription written for 100 pills only 10 were given and as of date I am still waiting on a solution as my insurance will not authorize another refill. You can't reach them by phone and when you the answer is " let me look into it and will call you back" this of course never happens. This is just 1 example - after over 10 years I am taking my business elsewhere - the lack of care is throughout the store. read more

Great pharmacy experience! It is just your everyday Walgreens in the a nice part if town. Average traffic in the evening after 5pm when people get off work. Pharmacy has 3 tech's and 1 pharmacist on a Sunday afternoon-evening. But on the weekend you will get your prescription much faster than the projected 20-25 minutes that is the normal average when you stay in store to wait. I received mine in about 7 minutes after they verified insurance. Staff were polite and helpful, and one of the tech's even made sure I received my prescription before he took off work for the evening. read more

I live about five minutes from this store, and I stopped in today to drop off my name and number in case they had COVID vaccine left over at the end of the day, to call me and I could come down so it wouldn't be wasted. I am only 64, and not eligible to make an appointment under Nevada rules. She wouldn't take my contact info, and said they had no way to handle my request, that they didn't keep a list of people that are able to utilize unused vaccine. I asked what they do with excess vaccine at the end of the day, and she said they never had left over vaccine. That's a little unbelievable, and I hope they are not throwing away a valuable commodity that people need. read more

This has got to be the worst run pharmacy anywhere. They have become a COVID clinic, to hell with the customers there to pick-up or drop off prescriptions. In January of this year I waited 3 and half hours downtown to get my first COVID shot then in February another 3 hour wait to get my second shot. Now Walgreens wants me wait to pick-up my prescriptions while they process all those who have finally decided to get the shot, I say BS, is it so difficult to make a separate line for those people? I picked-up prescriptions today it appears that both are wrong I was shorted a full box of one item and I believe provided the wrong information as far as dosage on the other item. I tried to call the pharmacy waited 45 minutes only to be disconnected when they finally picked up the phone. It's time to move my business elsewhere. read more

Do not get in the drive through unless you have an hour to kill, with only 3 cars in line. 15 -20 minutes per vehicle. Trash service at best. This place is the worst, and always is. This'll be the last time. read more

The store is great. The pharmacy is AWFUL!! I am tired of being placed on hold for 20+ minutes. They never have my prescriptions in stock that I get monthly. I've been going here for 10 years, and was happy. The past 6 months this place has gone to hell. The customer service is bad, they don't answer the phone. My Doctor faxed a blood pressure medicine scrip FIVE times and they still claim they haven't received it. Ugh!!!! read more

Apparently they are ALWAYS under staffed. They put in a second lane at the drive up and twice now I've been completely ignored while in that lane. Today there were NO OTHER cars because the first lane drove off and they still ignored me and then when another car drove into the first lane they proceeded to wait on that lane while I was still sitting there. When I hit the button they told me there were ppl in front of me. I had to argue with them that I've been waiting before any other car was there. IF YOU CANT PAY ATTENTION TO THE 2nd LANE JUST CLOSE IT. Maybe try staffing better too. Always helps. I'm sure Walgreens can afford to staff properly. read more

Why would the pharmacy be closed for lunch? Don't get me wrong people deserve breaks and definitely lunch. Does the entire staff need to go at the same time mid day? This is horrible planning. Please reconsider. Give your people the well deserved breaks and lunches but how about more effective scheduling to also provide better service to your customers. read more

Long lines & very long wait time for pharmacy. They don't answer their phones, put you on hold for 15 to 20 minutes and then pick up and hang up on you. This is the worst pharmacy I have ever dealt with. Try CVS it's got to be better than this. read more

Please hire more pharmacy staff. There was literally 1 car in front of me in the drive-thru and it still took 40 minutes to even get to the window. Unacceptable. read more

This pharmacy has made errors inputting my prescription, making it so I pay more for my medication. When the error was brought to their attention, they would not refund the money. I have to call in to initial the refill of my prescription; however, both times I am told that the process has been started and when I call to double-check​, I am informed my prescription is not ready. When asked why this continues to happen, no one has answers. read more