We love Desirae, she is always so happy and positive everytime we see her. Great customer service and always so helpful.

Walmart and their contracted 3rd Party Partner are shady. The Delivery Service delivers to the wrong address and Walmart claims not responsible. Claims the drivers are Uber or Lyft and claims products become non-refundable. Where do the Uber or Lyft "drivers" have access? Walmart has proven to be a shady retailer, it continues to pass their lack of efficiency unto their 3rd party, Customer Service Partners. Case in point: Walmart has issued a refund, for Order #2000142-95291164. However, due to Walmart's chosen/partner for delivery service, my products were delivered to the wrong address. "Photo shows" delivered, however, wrong door due to wrong address. Walmart now claims products are "non-refundable" and refused to refund EBT monies to the EBT card read more

This is a review of the Walmart grocery pick up located in the rear of the store and managed by someone named Catalina. My experience today was absolutely great, occasionally they are backed up but they are always friendly and quick, I wish the Walmart delivery was this reliable lol. As my health has gone downhill a bit this is so much easier than having to shop around a store for an hour. I'm so thankful for Catalina and for Ryan who was my car hop concierge today lol. He was very friendly yet expedient. read more

Walmart Supercenter - Ryan, one of the car hop concierge delivering groceries directly into my car! - Grocery Near Me - Henderson, Nevada

Do not EVER come get here to get pickup service! You'll be waiting 30 minutes, tops! Just go into the store and do your shopping. I had 8 items and felt like an idiot I was sitting in my car, waiting for 30 minutes when I could of been in and out in 10. Don't pickup here! It will waste your time!! read more

I go to Walmart for my medication. Love this pharmacy! We didn't grab a cart bc we were just there for sweet tea, a couple sweets, and tampons. As my 16 year old and I were checking out, we both had items. Self check out, bc these lines are insane and stacked with people with 4 lanes open if that. Well, the self checkout machine did the "someone will be by to assist you". Last came over and reviewed the camera. She said "These dumb things mess up all the time". When she viewed the camera footage scanned her ID badge and said there ya go. I did a quick check of our arms made sure we didn't miss anything. Paid by debit, happily showed my receipt to the door guy, said goodnight. And a young man in baggy pants, cami hoodie whipped out his Walmart ID like the FBI TJ, or TK said "ma'am I'm so and so with Walmarts loss prevention, I need you to come with me, the oatmeal creme poses were not paid for" I said oh my god I'm so sorry, the lady even came over and reviewed the camera. I can go back and pay. No ma'am I need you to come with me all the way over. My response was are you f****** me? He said I'm sorry they made me run all the way over here. Child I'm sorry they made you physically run over for $2.97. So I walk over with my young daughter. The angry man behind the joy stick of the screens full of dirty looks. I had my ID ready. They scanned my license, and a photo of the cream pies. I get you are doing your job. It was an absolute honest mistake. The scanner must not have picked up the bar code. Instead 3 security guards, and 2 outside the office acted like I was stealing a damn TV. A- train your staff to actually look at the video and they would have seen I did but it didn't read. And instead of chatting with another coworker while rushing she could have been like ma'am this didn't register. If I was going to steal it damn sure would have been the $15 box of tampons not the $2.97 snack. Do better and stop treating people with a walk of shame. Yes people steal, times are hard. Not everyone is a criminal. And damn I hope yall pay the poor kid you made run his little ass across an entire store to stop me. And the bitter guy behind the screen in the office looks like he is angry over failed police force. Y'all lock up deodorants, LEGO, and some other dumb shit, but leave the hunting machetes free. Y'all don't make sense. read more

Today is June 3rd. Yesterday I came to this Walmart Auto Center with a slow leak on my passenger rear tire. Fabian worked on my car and he showed me that it is not repairable since its too close to the side wall. He ordered the tire and called me this morning and let me know my tired has arrived. I advised Fabian I will be there in 20 mind. Alex helped when I arrived and he checked under my name and phone number and said I am not in the system. He went inside the office to double check and let me know i have the wrong store. U called and spoke to his manager and she told me that she has my paper work and Fabian advised her I was coming in this morning. She came out and let Alex know. Alex should not be working here at all. He could have communicated with his own manager and did not. Then he took care of some else that came after me. I hope Walmart reads this and takes care if this employee so he doesn't do this to someone else. read more

Spent 30 minutes of my time waiting to get items that are locked up . Then the associate in the makeup section was pissed off. She was throwing things and slamming shut the glass case door . Why do you lock this stuff up and do not have enough people to open them up for customers !?!????? read more

Busy parking lot and not a great selection of clothes very expensive for the area would not recommend

I wish I could give no stars but my husband and I were checking out today and my husband was trying to help out like he always does when the cashier named Ana was very rude and said that she would do it for herself. We have been going to this Walmart since it has been open and are friendly with several of the long time employees there and have never been treated so disrespectful. She really needs to learn how to treat customers because she would not have a job if it wasn't for us. read more

We came in to purchase just a few things & get some new eyeglasses for me. First we had some difficulties understanding the lady in the eyeglass section. The manager came over several times to assist & explain prices, fit & so forth. Then we went to pick up some Christmas candy. Since we mail a lot out we get it early. We had trouble locating what we wanted. An employee, Rodney, who was stocking candy on the shelves, stopped what he was doing & asked if we needed help. I said we wanted Ann unopened case & he said he'd look in the back to see if they had any. A few minutes later, he carried out a case! Kudos to him! He would get 5 stars if it was possible. Two star rating is due to the rest of our visit. Since we had a case of candy, we thought we might have problems at the self checkouts. But, absolutely NO cashiers on site. NONE! It's pretty darn close to the holidays, the store was crowded & no cashiers. When we arrived at a register, we asked for assistance & a lady says sure, looked at the register & said "This is out of service, it needs cash." And WALKED away. There was no sign, nothing to indicate it was unavailable. So we waited for another to open. Once it did, a male employee had just finished helping someone so the Mrs asked him for help. It took her three times to explain that we had a case containing 24 individual boxes of candy & we thought it would be easier if he rang it up. Well, go figure. He took one box out & ran it over the scanner 24 times. We could've done that. We come here a lot, but it's really sliding into a downward spiral. If I have to check myself out, I expect an employee discount. If I'm working for you, pay me. Hire people who at least act like they're concerned about the customer, not just walk away. read more

Walmart Supercenter - Bring some carts in! - Grocery Near Me - Henderson, Nevada

This particular location is absolutely fantastic! The greeters are so nice and the staff are all very helpful. They are a supercenter Walmart, so they have just about everything from auto items, to food, Pharmacy, clothing, gardening, general items, health and beauty, and groceries. This particular location is extremely organized well lit and has a variety of items are usually don't see unless I go to another specific Walmart or Store. They have a variety of products from international varieties from Asian goods, kosher items, Mexican candies, European snacks, and Hispanic foods. They have such a variety of items, I now come here to get quite a few new finds and staples for my household. The prices are incredibly fair and much more affordable than most stores. They even have a 2 hour sensory friendly shopping hours from I think 8 am to 10 pm where music is not playing. It's very calming and not overwhelming. I was pleasantly surprised of this option in a store. The pharmacy is great with very helpful staff and great service. Everything is locked up, but that's the reality we live in and if that keeps cost down, I'm all for it. The prices are great already and theft only makes it go up so I'm ok with a lot of items locked up. The gardening section is pretty decent and saved me from going on Amazon buying the same items, but the bug difference is I can look at the item in real life and getting it right away. I was able to buy a lot of planter stands, plastic and ceramic pots, soil, Neem oil (to keep bugs away) , seed growing trays, and even a couple of bird houses! They have lots of bird seeds and suets at a great price saving me a trip to the pet store. There's even an eye care office inside so you can get affordable glasses! There's a salon inside as well and I saw a couple of people getting a haircut. What a great place to have in our community! read more

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Horrible customer service. On their phones talking to each other about non related business. Tells me I have to go to the rope and wait in line when there was none. Whoever it is with the orange tag should be written up or fired for not helping me read more

Walmart Supercenter - Doing nothing to help me. - Grocery Near Me - Henderson, Nevada

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Not sure why they keep prodding for a review of a huge box store that everyone has been to. This supercenter is in a convenient location, I'm guessing because everything was built around it. They feature the same selection and services you'd expect. A popular feature being the curbside pickup. It's easy to use and it's free. It's also contactless. Not without flaws, but very accurate (I'm told) and efficient. We've had good experiences so far at this location, it has its share of crime. On our first two visits, law enforcement has been escorting someone ranting or crying out of the store. Not Walmart's fault, I'm sure. Just not a great first impression. My single biggest peeve is watching people line up like sheep to have a team member draw a line down their receipt with a highlighter. Not checking for accuracy, just making a mark. Why not give them a drawer and cashier these folks? Lucky I wasn't in the store yesterday when this kid harassed Mrs. E, then started jamming his hands through our reusable bags. This is after she was processed by a Walmart cashier! read more

Cheap place to shop anything you need, love this store. Friendly employees, very helpful and clean store. Lots of food options to shop, big store and open spaces. read more

Reddy, who works at the front helping customers in self checkout, refused to open the battery area to allow me to purchase batteries. Instead, she told me to wait in the customer service center like for fifteen minutes only for them to tell me to ask the people at self checkout (e.g. Reddy). Finally, a different self-checkout assistant helped me and let me know the other associate, Reddy, just didn't feel like doing it. read more

Everything:)) it has all the things under one roof:) a lot of choices for everything!

If you value your time, sanity, or even just a basic level of service, do not come to the Walmart on Sunset in Henderson. Nearly every single item is locked up behind glass, from basic toiletries to electronics, like you're trying to shop in Fort Knox! I spent over 30 minutes trying to get help just to pick up toothpaste and shampoo, and not a single employee would come over to assist. You press the call button, and it's like no one hears or cares. Employees either walk by pretending they don't see you or outright ignore you, and when you finally catch someone's attention, it's clear they'd rather be anywhere else. It's absurd and honestly insulting. This place has turned shopping into a nightmare. Never, ever, ever going back. read more

I was kinda meandering around and finding things I really didn't need. (Early for an appointment) While going to the check out lines an associate came around the corner with a huge smile, n said 'ma'am I can help you!' She was doing some type of stocking but jumped right in. Very friendly and polite. Thank you CeCe, you made a great impression on me! read more

I didn't know that the FAMILY restroom was for employees. There has been multiple times I went to the family restroom and every single time there's always an employee using it and they take 30 to over an hour in there. What's the point of having a family restroom when Individuals use it?? I know I'm not alone either. I'm sure there has been multiple families dealing with this stupid problem. I have 3 little kids and I'm always stuck bringing them all into a stall and struggling trying to carry a baby and hold my toddler on the toilet. I went to the regular bathroom today because there was a person in the family bathroom, I waited for 20 minutes and heard him clearing his throat and flushing like 8 times throughout. When I came out of course a male Walmart employee walks out of the FAMILY restroom and quickly walks through the back doors. There was another individual waiting at the family restroom. He asked me if I was waiting for it and I said "no I was but I don't know why individuals use it! But what does he say? "oh... well I work here soo" as he walks in the family restroom. WALMART might as well change it to an employee restroom. It's ridiculous. read more

Auto service guys just lazy. Bottom line. They try to upsell you and then do a garbage job.

Kanoe was very rude. I was in line at the customer center line to return something she ignored me and asked the person behind me to come up . Then Shawna ignored as if she didn't hear me saying how I was skipped disrespectfuly . I previously gave them a 5 star but I definitely change my mind after this. I don't recommend. I'm African American and the lady behind me was white. read more

Walmart Supercenter - Grocery Near Me - Henderson, Nevada

This store is busy especially during season Steadily stocking to meet customer demand. Associates are friendly and helpful. Prices reasonable. Variety of choices for inventory. Fresh vegetables and fruits read more

Worst Experience Ever - Humiliated and Treated Like a Criminal I am beyond frustrated and humiliated after my recent visit to Walmart. I had a terrible experience that I will never forget. I was shopping and have three children, one of whom is a newborn, and was already extremely sleep-deprived. I had to ring up my own items at the self-checkout, which included around 75 items. I accidentally missed a $4 item, which is an honest mistake considering the chaos of the situation. I thought it fell out of the bad when having to place my bags in my cart and continue ringing up items since there wasn't enough space in the bagging area. Also waited over 30 minutes to get baby formula and no one ever showed up, I had to ask one of the clerks near the self checkout to have someone retrieve them for me which took another 20 minutes. However, instead of handling this like a simple oversight, the staff treated me like I was a criminal. I was held up at the door by 4 employees, as if I had stolen a $20,000 diamond. They took a picture of me, took a picture of my ID, and made me feel like I was a horrible person just for missing a $4 item. I was already overwhelmed and exhausted, and this only made the situation 10 times worse. This is the worst customer service I've ever experienced, and it's absolutely appalling that they would treat a paying customer this way over a simple mistake. I will not be shopping here EVER again. read more

I think Walmart needs to work on their communication between saying when the groceries are ready to when actually are. I got a call at 5:15 saying my groceries are ready. I've been waiting 20 minutes and nothing has come out yet. There's 20 cars in the parking lot and I only see one guy bringing out food. It's excruciatingly slow! If you're in, no hurry for groceries, then this is the way to go. This is ridiculous. read more

Walmart needs to open more registers It wouldn't hurt them to be a little friendlier We have gone in the Am and only one register was open and about 6 or more people in line waiting to check out we have gone in the afternoon and same thing lots of people waiting to check out maybe 3 registers might be open. Sometimes the cashiers seem to be very very slow. If there's people waiting in line they should get another cashier after line goes down then that cashier can go back to do what ever he or she was doing. Just need to take care of the customers. 31/2 stars read more

Buena atención exelente servicio y buena calidad de los productos yo siempre me voy satisfecha

Safer now that security patrols parking lot. Lots of stuff locked in cabinets. Entrance/ exit staff are very friendly. Good selection of quick grab items at the front including cold beverages, savory and sweet snacks. read more

Store is surprisingly clean for the amount of traffic it gets. It is across from Sunset Station, so I am sure it could be a lot dirtier. Staff are helpful and usually quite happy. Vibe is decent, not as menacing as it could be with all the things happening at other Walmarts (reports of gang violence in parking lots at Vegas locations, thankfully not this one). Henderson at its worst is nothing close to Vegas at its worst -- for now! Fir selection, I think they seem well-stocked, usually. Not always though because they are often so busy. Decent prices. Not bad! Deserves a higher rating than it has gotten from others, imho. read more

Employees at self checkout. At the Walmart on Marks Street needs to be fired.. they are so disrespectful and rude. You don't have to hover over people that know how to pay for their groceries at self checkout. Especially if you see their faces several times a week. You don't just walk up to a shopper and ask to put stickers on there groceries while scanning items. RUDE!!!! One way to get chewed out by a shopper. Give people space and respect. Because you work at Walmart doesn't mean employees have to be incompetent and disrespectful. Change your job if you are unhappy! Don't work in customer service if you cannot handle the pressure that comes with the job. read more

My review is for Ms. Gusella. She checks the receipts as customers leave the store (salon side). She is the sweetest lady. She's always smiling and so friendly. She told me her 'ambition is to make customers happy and enjoy their day' and she does just that...for me anyway. I've been shopping there for years and I've never seen her frowning or just 'passing time' marking receipts. She deserves a raise or bonus for being such a cheerful little lady. read more

We generally find everything we need. But locking up essential items and not having staff to open the cabinets. We rang the buzzer to get fabric softener out of a locked case. Waited 10 minutes and no one came. Every employee we saw walking by said they did not have keys to open the cases. So while I stood there waiting for someone to open the case I called the store and spoke to an operator and asked for a store manager. Explained my situation and was placed on hold for another 5 minutes. Then as I walked away in frustration I saw an end cap with fabric softener in another department???. I just don't get it. You lock up some items but not all that are the same. This makes no sense at all. In addition. You should give all employees keys to open. It's unnecessary to make customers have to go through this frustration!!!!! . I feel sorry for your employees, as I see customers yelling at them because of this stupid process. It's not their fault, but they have to face the customers and take the abuse for a company that sets these dumb rules. I'll go to Target from now on, you can shop freely without all the hassle! read more

If you are going to lock up everything in health and beauty why not have employee there on a weekend to help people unlock the many cases. I waited for 10-15 minutes just to get an employee to help. After multiple employees shrugged me off telling me they can't help. Then the private shopper literally unlocks the case next to me and tells me she can't reach over and help me for one minute. What a damn joke. Walmart you lost my business. read more

Rude employee!! Employee named Tay hit my shopping cart and didnt say sorry. She wasnt saying excuse me. Then she started laughing thinking the whole thing was funny read more

Walmart Supercenter - Grocery Near Me - Henderson, Nevada

I had come in the middle of the day not too late keep in mind. There was a gentleman at the deli area assisting in deli meats as we were waiting our turn approached others before us . I did not enjoy the interaction this man had with my mother. He was welcoming to others but with us he was very short and seemed as if he didn't want to help . I'm not one to play the race card but it seemed the situation was that he didn't want to help us bc of our color. We've been attending this Walmart since I was probably in diapers and to be treated this way we took our business elsewhere due to that interaction . read more

I would like to take time out to thank Yolanda from the Crafts dept, she assisted my wife & I with our fabric. She was extremely polite, helpful and made us both feel like coming back and shopping at the Marks location! read more

Walmart Supercenter - Grocery Near Me - Henderson, Nevada

Highly recommend this location, it is closest to me, friendly, helpful, knowledgeable staff. The store is always clean and well stocked, it gets crowded but the lines move fast. I'm always able to find what I need, get in and get out. read more

Absolutely horrible experience. Dirty and unprofessional. I had to check out myself since they never have enough cashiers. I will be taking my business to Target! read more

Be careful ordering big ticket items from here like Televisions and other electronics. We had a $500 75" television stolen right under the store's operation. It's a long story but I'll give the short version if possible. So they have an inside job going on there between employees in pickup and delivery somehow, so just be warned! So we ordered a television for delivery to our new address. We got a email message & text stating "Thank you for picking up your television, it's been picked up at Marks street Walmart" We were like, "WHAT??? How's that possible when we had it set up for delivery? We immediately tried to remedy the situation with Walmart to no avail, we talked to several different people and they basically said we picked it up. Here's the kicker though, When we got the text saying it was picked up, and at what time it was picked up, we were in a whole different store and have the Receipt to verify that. They didn't care. They sent us to dispatch and I think they told us stuff we weren't supposed to know because once we explained what was going on, he saw who the delivery person was and he said, "Ohh wow, this delivery guy has been fired before for this and keeps getting back into the system somehow, he's done this before." WHATTT???? So none of that mattered to Walmart, we called the bank so they can investigate it and we are also filing a police report for theft/fraud. I wanted to share this so that you know there is someone or more than one person out there doing this to big ticket items. So be mindful when ordering and if possible buy it directly from the store or shop elsewhere for that matter since they seem not to care or be bothered to help. read more

Very unprofessional, Employees don't know how to answer the phone as if that's not their literal job. I couldn't think of what y'all could be doing during that time. I was on the phone for so long and kept getting transferred it's obvious y'all don't like your jobs or something. Do better. read more

Anthony at Walmart on Marks st in Henderson is very Rude! He displayed no customer service skills, he do not care about customers at all from what i experienced here at Walmart. He do not need to be working in n customer service area or position. He is a liar, that don't care who he disappoints. He appears to be there just to get his paycheck ( supplemental income) and move on. Shame on you! Caring for others you don't know will not hurt anybody. He should be a driver for a ride share company or delivery driver instead of being in direct contact with people for a long period of time, especially when he do not want to be there. Actions speak louder than words and his was as loud as can be! I'm praying for you Anthony for compassion and caring of other people. #bebless read more

Walmart Supercenter - Rude employee at Walmart!!! - Grocery Near Me - Henderson, Nevada