I went to the deli and asked the lady the slice some cold cuts. She was busy doing something else and asked me if I had other shopping to do. I told her no, I just need the cold cuts. She fucking rolled her eyes at me like I just ruined her day. Sorry for asking you to do your f*cking job. read more

Went in yesterday to get a few items and noticed that it's undergoing a remodel, so the store is a little messy if you will. One of the items in particular was a bottle of tequila and went up to the register to pay. My son was checking out ahead of me and the cashier was super rude to him and I have to say I was honestly a little appalled because I've never encountered such rudeness at this particular Smith's market. He also had some alcohol, so she asked him for his ID. He pulled his wallet out and showed her and she rudely said take it out of your wallet. I have to scan it. He said to her well you should've asked me that way to begin with instead of being rude about it. She did not respond to that When I got up to her, I asked her how she was doing. She ignored me and asked me for a phone number which I gave her and she proceeded to ring up my items without saying another word to me. She then did the alcohol and it had a lock top on it and she couldn't remove it and asked me if there were other ones over there. I said there was but they all had locked tops on them. She said that's not what I asked you. She then handed the bottle to the cashier at the next register, who also could not remove the lock top and outwardly said I don't know why they put these on there. They're not the right ones and we can never get them off. She proceeded to bang the bottle on the Turnstile, and the customer in her line was a little nervous about it breaking and shooting off into him. In the meantime, my son went and grabbed another bottle because nobody was doing anything came back with it and they were able to remove the lock. The cashier then just handed me my change didn't count it out and shoved the receipt along with it. Clearly she didn't want to be there and I don't know why she's allowed to work with customers because she was horrible not only to me, but like I said, the customer ahead of me. According to the receipt, her name is Maria And she was wearing a face mask if that helps. Horrible service!!!! read more

Alexis the florist was an angel sent from above! She went above and beyond to help create the most stunning boquete of flowers for my mother in law. It meant so much to me for someone to show kindness in such a beautiful way. I am incredibly grateful, thank you ! read more

Sometimes I save receipts from places not local to me with the intention writing a review later. I came across my receipt from quite a while back. Smith's grocery store is part of the Kroger company. For my friends in SoCal, it's just like Ralph's. This one is located in the Henderson Shopping Village. When my hubby and I are were in the area, we made a stop here to pick up some beverages. At the counter, I entered my phone number. The receipt detailed how much I saved on each item which Smith's calls "FreshValue Savings." The store aisles are spacious and the store was clean. Customer service was A-OK as well as the visit here. read more

EVERYTHING!!! From EVERY department!!! EVERYONE was SOO KIND & HELPFUL!!! Have always shopped at Smiths!! And definitely will continue to!!

I think it's important for the community to continue to have a grocery store in this area that said when I want chicken, I go to the one on warm Springs because the fried chicken they give me is perfect. None of the breading is missing and it doesn't look like poultry from a mutant chicken. read more

The parking here can be challenging since it's shared with other stores near by. The stores pretty stock and have good deals. The only downside is the meat counter closed early. So sometimes when they don't have what you needed out on the floor. read more

This isn't my go-to Smiths but when I'm in the area (there's a fantastic donut place a stones throw away) and I need to grab something from the grocery store, I come here. There's a good amount of parking in the lot and I appreciate the flow. I think some people might find it a bit confusing because I see people driving the wrong way or cruising through stop signs all the time but for me, I don't mind the parking situation here. I like the layout of this Smiths. It's pretty similar to others except the self check out is even closer to the doors. It's a bit annoying to actually have to go through the flower section to get to produce and the deli but it's also cute. The aisles are fairly wide and it's always stocked pretty well. The place is usually pretty clean and I appreciate that. The employees here, I've never had a problem with. Pretty neutral and that's how I like it. I don't want someone who is rude and super unhappy but I also don't want people who are too helpful and annoying. Perfect balance here for my tastes. read more

Smith's - Grocery Near Me - Henderson, Nevada

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The manager Sam is so friendly and nice, always a pleasure to interact with. My true favorites tho are Richard and Tricia in the grocery pick up department. They are not only friendly but go out if their way to say hi and make the visit a little bit better. They love my pup and always are so loving to him! read more

Smith's - Grocery Near Me - Henderson, Nevada

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Friendly staff and always willing to help! Some of the people in the deli aren't so friendly or helpful but I won't let them take away the five stars. This is the Smiths off Boulder hwy. The store is clean and it's easy to find what you're looking for. The gambling area has an awesome staff! Always make you feel comfortable! read more

ON Mar 8, 25 I went shopping to get some Maryland crab cakes @ 1.29 ec. I asked for 15, the person gave me a pkg that said the price for 15, when I got home I opened the pkg to find ONLY 10 crab cakes. This is BS on their part and should pay attention to what they are doing! Also, it they went back to selling by the pound, THIS WOULD HAVE NOT HAPPENED! We can see the scale, but cannot see what they put on the pkgs. This is not the 1st time I have had problems with this smiths, I will have to find another place to shop! read more

The store is okay, can't complain about their produce. But we stopped going there because the staff is very rude.

Went to Smiths on Lake Mead. Right around 11 am. Bought a rib roast. Pre packaged. Around 240.00 dollars. Asked meat dept to cut into 1 roast and rest steaks. Was told they could not help us as we would have to come in early am to have meat cut. Took home and cut myself which was a pain. Needless to say will not go back to that smiths if that is how their customer service is. read more

Their deli section customer service is horrible! There is one particular gentleman who is so rude. They don't acknowledge customers when they arrive. A simple "I'll be right with you" can go a long way. And this isn't the first or second time which is why I felt the need to share my experience. read more

A few months back bought carrot cake. Tasted artificial. Bought the tre leche cake yesterday after a few minutes of picking it up and putting back remembering how bad the carrot cake was..since l had a few $$$ off coupon l just put in my cart. It was delicious. Made up for the other cake...10/10. This is l give up too 3 strikes before out. read more

Pharmacy was reaching out to old doctor and provided wrong blood pressure to husband until we noticed after he experienced health issues because of the dosage. Switched to CVS and no issues. Then, because of severe spine problems and surgery's we had a prescription from a pain management referral from primary that provided 7 days until pain management . Husband works physical job at almost 60 with several surgeries and only gets medication when it's severe and surgery is needed again... Smiths wouldn't fill it because we use CVS. For normal prescriptions But the pain doctor doesn't use CVS I said I needed to check with them first to see and would call back. Since the doctor won't be there until next week, I called Smiths to go ahead and move all prescriptions so I could get his medication filled. Found out they voided his prescriptions saying I told them the doctor would send a new prescription to CVS after I said they don't use CVS... Now my husband can't address the issue until next week in pain... who knows if they will re-write pain medication as that may be suspicious.. who voids someone's needed medication without cause.... So upset with this pharmacy..they wouldn't correct their error..they seem to make up their own rules... they said we need another prescription which was pending yesterday and de-activated just because of the type of medication... and made me switch all my medications just to get them filled which they didn't do.... This is why I prefer CVS because of their incompetence... I always have issues with them... read more

This Smiths parking lot makes you feel unsafe.It's also very ruff and the inside it stinks verrryy bad.It's also has a lot of sketchy people I do not recommend it at all. They also missed placed the merchandise in the wrong areas and when you get to the register is a different price and the manager is not helpful either and will not even bother to honored the price like other smith do..... read more

Love this Smiths. They have a great selection of all the foods we like. Only issue we waited a little longer than usual due to our line didn't have a bagger. So the customer bagged her own groceries which she had a lot. The checker was waiting for her to bag her groceries then she paid. Line would have been quicker if our line had a bagger instead of the customer. When it was our turn, one of the baggers from another line noticed and came into our line to assist. read more

Good sushi. Always busy. Okay prices. I have trouble using delivery apps for this store because it will not let me use my Kroger card. I enter the number when promoted, but then it always thinks there is no internet, when there is clearly internet. read more

I made a visit to the store's bakery and flowers/balloon department. I needed a last minute cake. I am typically a planner. But I was elated to discover that the Smith's bakery could bake and design my cake in 24 hours. It was an incredible experience. I worked with Carina & Nancy. They were both wonderful! I can tell you that I will be ordering my cakes from this bakery from now on!!! the cake was BEAUTIFUL, fast and most importantly......delicious. I had I needed balloons and Alexis from the flower the department helped me out....she explained which balloons would last just a few hours which was very helpful. It's the small details that really matter. She even tied the balloons together so that they wouldn't tangle! These folks are wonderful!. read more

Guy who brings out my groceries is very friendly. I always feel like offering him a job but I don't have any open spots (yet)) :)

Rude young workers. Sad how a lot of these younger generations have no common courtesy. Said thank you to this young gentleman for bagging my groceries, he didn't say anything. He looked pissed, like why work there if you don't like interacting with customers. read more

This review is strictly for the bakery. The person that helped me, I believe her name is Corrine or Corina ( not sure of spelling). it has been a long time since I have had a customer service person be so polite and so lovely to me. I need it a birthday cake for my child and I had all week to order it but I kept forgetting because I'm a busy mom. So of course I remember the day of. I went to the bakery expecting to get a cake in the freezer, but I asked is there a way to have a maid cake and pick it up the same day. Well they were crazy busy today. I believe Corrina/ Corine had several cakes to make, including a three tier cake, and cakes that were due tomorrow morning but she decided to squeeze me in and it was probably one of the nicest things anyone has done for me all year. So I don't know if that's a reflection on me or a reflection of the customer service that's going on nowadays. Anyway, not only did she make the cake for me but she made it beautiful made it pink and made it sparkle with pink glitter's. So thank you to whom Ever hired the staff for the bakery at this particular Smith. read more

Smith's - Strawberry butter cream b day cake. With princess pink glitters - Grocery Near Me - Henderson, Nevada

Ordered a cake from bakery and was upset because this is what their perception of a strawberry cake....it was very nice and taste good but where are the strawberries? Called the store and spoke to the bakery manager she tells me "one layer of strawberries and thin slices is how we fill our cakes!" I said if I would've known that I would've told them fill it with more than one layer and add strawberry filling. I tasted more whipped cream than strawberries. Also, didn't offer compensation for the inconvenience of my travel and I felt like she really didn't care. CONDUCT your business better! Your customers should be aware of your policy on how you make your cakes. I should've been told when I ordered this cake that "Our bakery does one layer of strawberries and our slices are thinner than sandwich sliced meat from our deli!" So that the customer understands what they are paying for also can say if they want more strawberries. read more

Smith's - Double round strawberry filled cake - Grocery Near Me - Henderson, Nevada

I'll try not to be to lengthy but JESSICA and REMY are two of the best Smith's Team Members I've ever worked with. Both in floral department currently. I say currently because I'm sure both will be promoted due to their "I CAN" attitude. I had back-to-back birthdays with family members and I was able to tell them exactly what I wanted with my Floral arrangement. And all this was done over the phone...WOW! They called me back to double check to make sure I was happy. JESSICA and REMY! I'm not happy. I'm ELATED! THANK YOU. 5 STAR DOUG read more

Smith's - Jessica - Grocery Near Me - Henderson, Nevada

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This store is a super spreader event waiting to happen. They don't enforce the mask mandate at all. I saw at least ten people without masks. Then, there was the old guy two aisles over from me who was coughing the entire time he was shopping, and every time he coughed HE PULLED HIS MASK DOWN OFF OF HIS FACE. He didn't even cover his mouth with his hand. I watched him do it several times. Seriously. WTF is wrong with people? Screw your "personal freedom." You're just being arrogant and ignorant jerks. Personal freedom does not include the right to knowingly cause harm to other people. Never going back here again. read more

This Review is for the Pharmacy . TROY the Pharmacist and Britney (pharmacy tech) spoke to me very INSULTING, Poor and Degrading manner like i was begging for my medications that is categorized within controlled substance! all my medications were transferred to a different location (SMITHS pharmacy) without knowing that there was such a " protocol " when transferring certain medications is being made. But this is the first time that i was informed. And the way it was said hurtful and very inappropriate and it is WRONG! I will make sure to reach a higer management and file a complaint this is so inhuman! Both Britney and TROY has ZERO RESPECT FOR PATIENTS. I will make sure to take this matter to a Higher Management or Department. This incident gave me Anixety that I am having a hard time breathing and is causing me emotional stress read more

The store is ok. The deli section is not competitive price-wise. The bakery section. Is pretty big. Puts Albertson's to shame actually. Weekly sales are average. Here is the best and the worst....The best: Kroger Brand heavy cream. It is the best. It is by far the thickest and I use it in my coffee. It's thick n creamy and you only need 1 tablespoon . The Worst: their steaks: they are all tough and inedible .is that a mark on the steak where the hockey was hitting it? The parking lot is very small and shared with a strip mall and a free standing restaurant and money tree store. Very frustrating sitting in a parking lot traffic jam read more

Smith's - Kroger heavy cream. - Grocery Near Me - Henderson, Nevada

Smith's was just okay. They have aisle markers to be one way streets, but no one enforces it. I'm pretty sure I didn't even notice them until I was done shopping. I waited in line to check out for 10 minutes as there were only 3 registers open. Nothing special or fantastic. read more

My go-to grocery stop. Just a few minutes from my house, they have so many deals and items that I definitely love to get. Now that they have the gas station built next to it, I find myself here at least once or twice a week! Me and babes share a smiths card and do most of our shopping needs here since it's in between our houses. Every dollar spent gives you a point towards gas.... which gives you even more savings at the pump! This is the best incentive for me to do my grocery shopping at smiths. (You always get 3 cents off gas, regardless). But honestly, I feel like we get the best deals in the produce and meat sections here. If you're not signed up for a smiths card, you should definitely NOT think about getting one, and just GET one. :-) read more

If I could give this store less than one star, I would. The management of this store is atrocious. They absolutely do not care how long their lines are, 8 people lined up at each check stand with the aisles jam packed in this time of Covid. The fact they only have 2 checkstands open on weekend mornings, and refuse to get off their lazy butts to help out is example enough. Shame on you! read more

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Always a self serve check out open for use, staff is friendly snd store shelves are always stocked nicely.

This place has gone downhill. Not that it was so wonderful before. If you like to play bumper carts with angry people, this place is awesome! It used to be somewhat cleaner inside. The produce has also seemed to diminish quality. I like that they have free fruit for kids while you shop, more stores should follow that one. The customer service is also awesome and employees are great. Once I had another customer walk out with all my groceries and the store was very helpful and kind about the whole thing. Beware of the parking lot as well, very crowded and people aren't always paying attention. read more

I went to smiths today to get my sister a balloon, mind you the balloon costs $15 itself. As I walked outside I noticed balloon wasn't filled up all the way so I went back and she had to audacity to ask me if I even paid for the balloon, and didn't fill it up more. I was very upset with the customer service. read more

I have placed orders at this deli before for meat and veggie trays and have always been satisfied with the results so it is my go to place. However, this time I placed an order for The Big Game ordering a veggie tray and a deviled egg platter. The veggie tray was fine but the deviled egg platter looks like a child made it. I do not recommend for the money to order this. I should have just made them myself. Pictures show what they advertise as to what I got very disappointing. read more

Smith's - Grocery Near Me - Henderson, Nevada

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The store doesn't seem to be enforcing the mask mandate. They also only staff one person in the deli meanwhile they have other employees stocking in the front. What's the deal?? read more

When I go to this Smiths store on boulder hwy, I see this ride lady. She is so disrespectful and she has a short temper. She need to retire with that attitude. read more

I used to love shopping here but after numerous times of getting money stolen , i will be moving on . I have done grocery pick up a few times and one bag was forgotten so i went back . Items are always old so i have 2 days to use them and previously - $35 worth of groceries weren't given to me at grocery pick ip and i noticed a day later so couldnt claim it . read more

Every time I go here to buy produce it's rotted once I cut into it . they need a better produce supplier .

I dropped by Smith's to pick up some food and drinks on my way to an event. The people at the store were helpful and kind. The register at the self check out lane was giving me a difficult time because I wasn't able to fit my large grocery items on the scale. The lady (she had a blonde ponytail) working the self checkout area assisted me with checking out all of my groceries. I wish I knew her name! I was also assisted by James at the deli. I had a few more grocery items that I needed to check out along with my deli purchase but one of the items wasn't scanning because the barcode was damaged. When I began to walk back to the condiment aisle to grab another bottle James quickly came from around the counter and ran to get it for me. They were both super helpful and nice. Thanks for being so welcoming and kind! read more