I ordered a load of groceries online and arranged to pick them up this morning at 900AM at the 830 Boulder Highway store. . The smith website clearly said that when you get to the store, you can check in with either the app or call the telephone number. When I got there at 900AM the phone numbers on the stands were covered up with blue tape. They want you to use the app and no longer call. Well some people like me don't have a smartphone and don't use apps. I drove back home and called the store. A lady told me that she would give me a pone number and I could call using that number. She implied that so many people use apps they got rid of the phone calls. I drove back to the store and called that phone number. It rang about 50 times and no one answered. When I talked to a delivery person they said they would check me in. They could at least change their website and get rid of the part that says you can call. Never again will I buy anything at that store. read more

Decent selection Staff is usually friendly. Need to pay attention to the process though. Sign up for the shopper club and get a freebie on friday read more

Everytime I come into this location the higher ups are completely rude and lacking basic customer service skills. On top of that the way they treat both employees AND customers is disgusting. This is BY FAR THE WORST SMITHS LOCATION I HAVE EVER BEEN TO. Rudy, Charles, Brian, & Beth need to have a reality check and realize that they're the ones miserable, not everyone else, taking it out on your employees and customers is pathetic, no matter WHAT position you have in the store (AHEM RUDY) If you have the time, patience, and gas, I'd go elsewhere, no sense in giving a bad location money. On top of that, without saying anything to any of the family that ALSO goes to this location, they have ALL said how terrible and rude it is. The normal workers are completely fine. It's the management who walks around thinking they can shit on anyone they please because of their power trip. read more

I always go to this Smith's but after the experience I had today I never will go to the Smiths again I'll go to a different Smith's. Sunshine the cashier went over every single coupon I had and wouldn't let me use a coupon because I was $0.13 under the $10 limit then she also didn't let me use another coupon for $5 off your purchase of $50 or more because I was $8.50 under the limit I've never had this issue going to Smith's before she did this not only with me but she did it with and another customer that was in front of me. Her excuse was that she would get in trouble for letting the coupon go through for $0.13 which I find hard to believe. Because of this experience I will never go to the Smiths again and if you see sunshine at that Smith's go to a different line if you have coupons read more

I have shopped at Smith's for year have never filed a complaint. i was at the deli a couple of weeks ago. There were three of us waiting. Young man who was working told a lady in the back that she had customer. we waited and waited she finally came out lookEd at us and walked back into another room. we continued to wait when this order women came out you could feel she didn't want to wait on us. Today I was there and there were only two people there she waited on one saw me there. A new young man offered to wait on me she said no. After two more people walked up she yelled if you want waited on take a number. I was the only person there and she would not wait on me. she hates her job and people she is ale ruined. older. lady with glasses working June 9 th between 5 and 6 pm read more

My wife likes the groceries at Smith's, but I'd advise people to avoid the pharmacy. The doctor gave me a prescription for 30 tablets. Smith's charged me $79.00, but I had it filled because I was in a hurry. When I needed a refill a month later, I decided to check around. The $79.00 prescription at smith's only cost $22.00 at Costco and you don't have to be a member to use their pharmacy. This overcharging for drugs is one of the main problems we have with the high cost of medical care. Once we rein in these bandits and put price controls on drugs, the cost of medical care may decline. read more

One star is too much. I have been going to this Smiths since 2000. Now, when you walk in, it smells disgusting and has been for a while. The prices are out if CONTROL! Some of the employees are horrible. There is a girl that works there, and I asked her why my points weren't on my receipt, and she said, "I don't know . Don't ask me. A young girl yesterday when I asked to open the restroom was extremely rude when she had to open the door for the men and women's room. Don't these employees get paid? Of course they do. Then, at the gas station, that's another nightmare. Half the time, there isn't anyone to work in there, but yesterday they had 2 guys in there. Even if you use your points, it's still more money than Conoco on Lake Meade, where the Fiesta used to be. People need to picket this nasty place. Lower your prices and get some decent, polite employees. Or retrain your employees to be nice to customers. I won't be going to this Smiths anymore. You might be ripping people off, but some people won't be going there anymore. read more

I love going grocery shopping. I love exploring. I have always been treated friendly there, whether it be by the meat department, cashiers, and there is a tattoo'd associate in the produce, who is always very friendly, and speaks to everyone he sees. Their breads they make in store are delicious. The three cheese bread is my family's favorite. They are even starting to carry sushi, which are yummy as well. I also see that they carry some special items, like Cayman Jack and large single blue moon/shock top beers (perfect for when I make beer battered fish/onion rings) The remodeled store is beautiful. But the parking lot is terrible, because Smith's is always, always bumpin'! And I love smith's because I save on gas at shell! Today, I saved .60 cents a gallon, and paid 2.91 for gas, and they give you that discount up to a dollar! They make it really easy for you to save money, especially now when you can load digital coupons onto your shoppers card online! I had a steal today on Kraft shredded cheese (making pizza tomorrow) it was on sale, and then I had an additional .50 cents off. The only thing that I don't buy there is body products/shampoos/baby/detergent. That I save for Sally beauty supply, [in the same parking lot] or Target, or if I am feeling brave, Walmart. Because they are just too pricey. read more

Smith's - Grocery Near Me - Henderson, Nevada

It hurts me to have to write this review because my family and I have frequented this Smiths for a really long time. A couple of days ago my mom went to this smiths because she needed a dish scrub. Her dish scrub was $1 and she went to go check out. When the cashier checked my mom out the total came out to $2 and some change, but it should have been somewhere closers to $1.08. because the scrub was $1. My mom doesn't speak the best english, but she speaks english well and its very understandable. My mom explained to the cashier that this was the incorrect because her scrub was $1. The cashier was EXTREMELY RUDE AND PREJUDICE towards me mom. She shushed her away as if because she can't speak english she doesn't know how much she should be paying for an items she is purchasing. The lady was rude and had a horrible attitude towards my mom and didn't even try to see if my mom was correct, she simple told my mom that if she didn't want to pay she so could just leave the store. She was so rude to my mom that my mom came home in TEARS explaining to me that she had never been discriminated so badly before in her life. Because the girl was being so rude and not listening to what my mom was saying, my mom ended up paying her $2. My mom went to customer service, explained to another lady what happened and the lady was nice enough to help my mom and see that my mom was correct. She refunded my mom and helped my mom report the rude cashier. The cashier was also rude to the customer service lady. The manger came out and also helped my mom. This cashier should be fired, my mom is a US resident and is here legally in every way possible. She shouldnt have to come home CRYING because someone was so rude and prejudice towards her. I don't know the cashiers name but my mom said she had darker hair and was very pretty. We will not be coming back to this smiths. read more

Again, tried to shop, but seeing the lack of COVID concerns, I had to walk out AGAIN. But the last time. This time a shopper talking on her phone, shopping the store pick up items, putting back on shelf. walking past employees with out a concern in her world. As I left my 1/2 full cart in isle, I wanted to let mgmt know, as I waited, saw her with mask on BELOW her chin self check out. and again cashier says nothing. REALLY? read more

I always buy my groceries here instead of walmart, haggens, Albertsons etc They always have something on sale and its less crowded than walmart. They have a variety of fresh veggies and fruits. The bakery always makes fresh donuts aaaand fresh backed french bread. Don't go on the first day of the month, those are their packed days. Wed and thurs they have their meats on sale Also gatorades are on sale for 69 cents...that's a good a$$ deal to me so stock up if you see them on sale. Then they'll raise the price to $1 each. Use your free smiths card to get shoppers discount. On special months they give out free samples or give you a free product when signing up for their credit card. You also get feul points, every dollar you spend they put points in your card for free or cheaper gas at their gas station or shell gas station. read more

Smith's - I'll be back tomorrow - Grocery Near Me - Henderson, Nevada

Used their curbside pickup this morning for groceries and what I received in the way of produce was fresh and good. The frozen food was at a good cold temp and in a separate bag. What I didn't appreciate was the lack of organic poultry, I ordered 5 items and only received 1. Their app allows substitutions on each item you order individually and next time I will use that option because I'm missing a lot of items I really need. So I will give them another try because honestly the only employee doing curbside pickup was a young woman named Alexis who was busting it to take care of curbside and was extremely knowledgeable and helpful. She asked me if anyone was answering the phone number I was instructed to call when I arrived and took care of me when no one answered. She's a real plus for them believe me, friendly and hard working and wearing a mask. read more

One register open. They don't care that everyone is waiting. Prices keep going up. When I asked a staff member why vegetables are going up so much. He told me he can't even shop here anymore. He mentioned going to sams club. read more

Smith's - Long lines. - Grocery Near Me - Henderson, Nevada

The hot food in deli is VERY spotty on availability on Fried chicken and chicken tenders. Today they did not have enough fried chicken for a eight piece. None cooling in the frier? It's 11:15 in morning many people like my buy chicken at lunch time. This is NOT first time this has happened, please ahead if you do not have enough chicken for a 8 piece maybe cook some more since lunch hour is coming. read more

Super friendly staff at this store, willing to go that extra to help location a item I was looking for. Make sure to sign up for their rewards to save a little extra at the register. read more

i am going to start this by saying that i deeply appreciate all the employees at the store that go to work everyday and risk their health and the health of their families. the message of this review is for your benefit as well. the less people you have in your stores, the less risk you have for yourself. angy doesn't begin to describe what i am feeling right now!!!!!!!!!!!!! if grocery stores do not give priority to their pick up orders, how are we supposed to do the right thing and stay out of the stores???????!!!!!!!!!!! i ordered monday......... monday...... for a pickup friday. they literally called me 20 minutes after my pickup time to tell me it wouldn't be ready until tomorrow morning. ok. fine. not really fine, but i didn't need anything last night that i ordered. however, because the closest pickup day was 5 days away, i had to make a run tuesday because i needed things for my kids. yes, i have picky kids, but the stores had what i needed on the shelf. so i bought enough to get us through until i picked up my order. they did not put one thing in my order that is a limited quantity item. not one. i ordered 4 bags of chicken fries (the only thing ella eats for dinner. i went to their store tuesday morning. i bought chicken fries there tuesday morning!!!!!!!! the day after i placed my order!!!!!!!!!!! i ordered chicken thighs. one pack. which the had in the store tuesday!!!!!!!! not one chicken item i ordered was in my pickup order. they said it was a limit of 3. i got ordered boneless chicken, chicken thighs, and bone in chicken breasts. not one item was in my pickup. not one! i guarantee if i went into the store today, they would have had at least one or all of those choices!!!!!!!!! the frustration is beyond my limits right now!! how are we supposed to keep our families safe, your workers safer, and stay away from the stores if they will not put things they have available on their shelves in their pickup orders??????!!!! read more

The inside definitely doesn't match the outside! I have been to this location many times in the last but was hesitant to come back because the last time I was here, the inside did match the outside. I think they may have done some major remodeling inside because it looks amazing in here. I mean it is clean and very well organized. While I was shopping I felt at home and loved the selections they had which is what I've come to expect from a Smitty's. I haven't a reason not to shop this location in the future based upon the upgrades they have done inside. I apologize if the updates were done a long time ago. As mentioned, haven't shopped here in years. I would go out on a limb and even say this location looks better than the one I sometimes shop on Sunset and Sunset. Glad I stopped by! read more

I went to Smith's about 1/2 hour before closing. I didn't realize it was a Kroger chain supermarket. When I walked in, right away a repulsive odor hit me. As I walked through produce and meat department, the smell got worse. It was so bad, that it distracted my shopping and made me feel like that place was dirty. I never experienced this with any Kroger or Fry's before. I was told to contact the general manager. I called the next day 3 times: first the manager's office, then the customer service desk, then the pharmacy department. The phone rang and rang. No one picked up (except with the pharmacy, I had to go through a bunch of questions and still did not get connected). I will avoid that Smith's. It's unfortunate because it is so close to where I live. read more

So smiths on Boulder highway likes to sells mold to their customers. I am really sick of seeing the stupid little commercials about how "fresh" they are. Stop advertising that you sell fresh food when you in fact don't. Health department needs to pay this location a visit!!!! read more

Smith's - Grocery Near Me - Henderson, Nevada

Review focused on ClickList- Wow!! The staff in charge of ClickList here is phenomenal!! Melissa and Nicole have gone above and beyond to get me through a stressful morning that was due to my technological user error, but they treated me so kindly and were patient and insanely helpful even though it was not their issue at all! Cannot thank these ladies enough for their kindness! I go weekly to pick up my groceries each Saturday morning. It has certainly become a busy time, but they never treat you with stress or rush things. They do everything the right way, ensure eggs are in the front seat, ask where things should go- trunk or seats, SHOW you the substitutes and explain everything so well along the way. Seriously saves me so much time and stress as an expecting mother with a toddler to care for!! Bravo to the supervisor Melissa, and her amazing staff - highlighting Nicole especially, as she is our regular girl each week and always so friendly to me and my daughter! We appreciate your kindness and hard work!! I recommend ClickList to all my fellow mom friends. It's such a life saver! read more

There are certainly things you could dislike about this Smith's, such as the location, the always-packed parking lot, and how busy it gets. To me, however, this Smith's is a 4-star grocery store. I find this Smith's offer a nice balance between the unbearable Walmart experience, and the high prices at Vons. Sure, it's usually busy here, but at least this location typically has ample checkers on hand. The lines generally move faster here than at Walmart or Vons, which is also a big plus. In short, Smith's offers good prices, a relatively clean interior, and fast check-out lines. A recent remodel has improved the aesthetics inside considerably, although there is nothing they can do about the surrounding neighborhood. read more

Absurd require NEW ACCOUNT RIGA .A ROE EACB TIME Make huge ignorant hardship.Take $ 100 4 delivery LITTLE & TO ORDER DIVERY they ask Address 6-7 times ones na.e spelled 8-9 times Who wants bother with such DISORDER VERY STUPID PLACE. Forget it do Wallmart.. read more

I am a customer at this Smith's. I only use Clicklist. I have never had a problem with their service. They go the extra mile to make sure all of the items I have requested are in my order. They are the quarantine queens! I can always call and delete or add items, based on stock available. Thank you for going above and beyond! read more

Friendly Staff , clean and always have items on stock . I am very happy and stress free whenever I need to do groceries.

Friendly staff! Well worth having the member reward card for your key chain with the ticket specials offered daily. Weekly meat specials on certain days, ask in the meat department for best days for catching awesome deals!! A lot of variety in all departments. Store is always very clean and easy to navigate. Only negatives I have found are 2 products which I haven't been able to find in stock ever here: blue bell ice cream and boathouse chai tea latte read more

this is more towards the gas station in the parking lot where smiths is at. hey idiots in management to fill ip any gas tank its around $80 to $100 and you cant take $100 bills what is wrong with you!! everyone is walking up with $100 bills!! so stupid!! read more

Do not and I mean do not ever order your Thanksgiving dinner from here! Worst ever! All the side meals were watered down, turkey was so so.!Not worth the money. So disappointed read more

Another good Smith's, we are really spoiled here having a large selection of 24 hour grocery stores & this being one of them. I pop by here when i'm in the area and need to get some shopping done. I have yet to have a negative experience with this place. The staff as always been polite and helpful, they keep a watchful eye on the crowds and are pretty prompt in opening up additional check stands during a rush. read more

It's a good store and the people are friendly. Good prices and sales.bbut why does it always stink like bleach by the meat . I know you gotta keep​ it clean but it can be overwhelming read more

Excellent. The best grocery store in the area. Brand New, high quality, reliable self checkout. Well stocked.

Hi. This is a great store but it needs to clean their floors or drains because smells like Something is broken under the floor or under the store smells very bad. What they need is a professional floor cleaning service. read more

The workers here looked at me like I was dumb it almost felt like they judged me on top of that the customer service really sucked and out of all the Smiths I've been to this one doesn't have Apple Pay I don't understand when we are in 2022 smiths owner or company need to fix that. Just in case people forget their debit card at home or their cash at home and all we have is Apple Pay and we can't buy groceries or necessities and now we have to go out of our way to another store just to get groceries Smith's you guys need to do something about this we're in the future not 1950 bro read more

I've shopped at Smith's many many times and have never been told they need to look under my purse to see if I'm stealing something. I had my purse on the shopping cart and the cashier told me to pick up my purse to see if I had something under it, It was so humiliating. She seem very unfriendly and rude even after she humiliated me I try to be friendly but she didn't budge. Later I thought about it and it really made me mad that I didn't go off on her. I'm a Mexican so maybe that's why she asked to look under my purse I don't know. In all my years I have never been asked to do that. read more

The parking lot was packed but orderly. The store was clean and organized. Produce was fresh and priced reasonably. The selection of items on everything from cereal to tomato sauce was great as well. There were a lot of sales and 10 for $10 items. The store rewards card which the cashier signed me up for cut down the prices as well. The sales associates were very friendly and helpful. Some one was always available to answer questions or give quick directions. This is definitely going to be my go to grocery store. I've been to several other chains and Smith's by far has given me the most bang for my bucks. The great customer service as well as the variety in products makes Smith's number 1 for me. read more

All the grocery carts are complete junk. None of them roll and sometimes you have to go out in the parking lot and wait for someone to unload their cart in their trunk so you can take their cart. Been coming here since February 2003. I'm going elsewhere. Buy some carts and fix the junk you've got. read more

I am just not a fan of this place. The parking lot sucks. It's really tight and whoever designed it should be shot. Everytime I have ever been inside, the meat/seafood department smells horrible. There is no chance I will ever buy any fresh meat or seafood there. My Mom loves this store, however, so we do stop here every now and then. She seems to find good deals - most recently I was making a pumpkin cheesecake and needed cream cheese, so she ran in and was able to find cream cheese on sale (Kroger Brand) 10 for $10. Pretty decent. Overall I think the store seems to be pretty old and run down, and I've seen some pretty shady characters in the parking lot. I live less than a block from an Albertson's, and for convenience and cleanliness alone, I will pay a little bit higher prices. Sorry, Smith's. read more

Today I went into the deli to inquire about their prime ribs and holiday meals. I was given different answers and gave me an attitude when I asked for clarification. Customer service was lacking extremely.i walked back to the meat department and Dylan assisted me. He took the time to explain the meat and helped me pick put exactly what I was looking for. Thanks Dylan! A little customer service goes a long way! read more

This use to be the perfect place to get in and out easily. Now it's extremely busy at all hours! What changed you may ask?? Well food for less that was about a mile up the street closed in January. Which caused a huge spike in business here. If you are looking for a place that is not a Walmart and that has a good quality of food this is the right place. Prices are alittle high but meats and bakery is a great start here. Will continue to come here since I don't care to stop at the biggest store for groceries. But maybe I should choose a different hour of the day then around dinner time. read more

Smith's - White cake with strawberries and whipped cream - Grocery Near Me - Henderson, Nevada

Thanksgiving is a stressful time for the cook as all you home chefs know. To call ahead 2weeks to place an order for a fresh turkey and be told the day you expect to pick it up that your order was never placed. MIND BLOWING of course. The Manager of the meat department was more interested in knowing who I placed the order with than to help me. "I can see if there are any turkeys in the order tomorrow from butterball" He took my number to give me a call, I have NO CONFIDENCE he will call me one way or the other. Who in their right mind would wait to see if a fresh bird the size needed MIGHT be in the shipment coming 1 more day closer to the celebratory date. Now i scramble to contact other stores to see if I can find what I need. Yes I could get a frozen one and spend all the time defrosting it but so much time planning spent to achieve the all wanting stress free day. I WILL NEVER SHOP AT SMITH'S AGAIN. read more

While WalMart may be the largest grocer in America, some of us want something different. Like produce without mold or GMO offerings that aren't marked. A deli with someone smiling behind the counter. A meat department with someone working the counter that knows the difference between 80/20 and 94/6. And oh yes, speedy checkouts and self-checkout options. Kroger owns Smith's and while they might just be the second largest Grocery chain in America these days behind WalMart, they kick WalMart's rear end more often than not. Kroger has been a "FULL SERVICE GROCER" for a long time, and they still know how to do it right. Also for those who want to try their hand at extreme couponing, while Nevada doesn't have the double coupon deals like some states have, Smith's has helped me maximize my budget between my coupons and their sales and 10 for 10 deals. And I'm talking serious budget maximization. (Sorry, I don't share my secrets, please don't ask). And one last thing: A quick breakdown of Southeast Henderson food shopping options goes like this. Whole Foods - Use for premium meat, supplements, chemical free soaps, etc. Albertsons: Excessively priced, high quality produce, pain in the rear checkouts. Vons: Once my favorite, they've slipped in selection and quality control. Produce is good, Bakery is very good. Deli is hit or miss. Checkout is the place where you cool your heels, don't go there in a hurry. Fresh & Easy: Small selection, slightly higher prices, seen produce and meat quality issues here. Check what you buy carefully. Winco: Gotta know your items and prices, has bulk items, you can save mega $$$ here, but service sucks and the store can be a ZOO, payment options are restricted, and you gotta bag your stuff. Cuevas: It's a Mexican Supermarket. And one of Henderson's hidden in plain site gems. But it's also a category all to itself. That leaves Smith's as the place to go when you just want to shop without hassle. read more