This 4 stars is for Megan, the store manager here. I sent an order for photo cards and this is my 4th time doing to to CVS and Walgreens and all 4x, there's something wrong with the cards. It is quite frustrating. Once the color was very very off, the next time per recommendation I printed photo print and it cannot be double-sided. The last two times there was smudging on the prints. I stated I was very frustrated. I wanted to see the cards first before I paid. And this time, the cards had smacking on both sides. Megan stated that it is from their printer and not from what we sent in. I explained to her I cannot get this and will need to share with my daughter as these are her graduation invitations. I stood there for a good 5-6 minutes, exchanging with my daughter to decide not to purchase them. Making it totally understood my frustration. She actually offered to provide it to me for free so that I can show my daughter when I get home. This was so unexpected. I took the cards, knowing we will not use it, but wanting to show my daughter at home. I appreciate Megan's understanding of the situation. Definitely not my usual Walgreens, but may come back in the area for the great service. read more

I came into Walgreens to pick up a prescription as well as drop off a FedEx package. The lady behind the photo counter where the FedEx drop off is was tied up helping another gentleman and she told me she'd be with me in a minute so I took that time to go get my prescription filled. to my surprise she walked up to me while I was in line scanned my package and picked it up from me. that was exceptional customer service as she could have just waited for me to come back but provided an extra effort and extra customer service to come and take care of me instead of me having to come back to the counter. thank you for that amazing customer service experience. I hope that store really appreciates you. read more

I mean it's Walgreens. Your standard drugstore. The pharmacy here is always busy. Especially between 4 and 7pm. If you can, I recommend not coming these hours. Other than that the place is nice. People are friendly and never had an issue. read more

el peor lugar donde puedes comprar algo tienen comida pero no tienen baño y no son tratables read more

Walgreens - Drugstores Near Me - Henderson, Nevada

My insurance company contacted the pharmacist because I was in need of emergency medication. The RV I was living in was stolen with all my belongings including my meds. Insurance gave me a phone number for the pharmacist call to reject the order. After the clerk talked to the pharmacist, they refused to do anything to help me! I had been a customer at this location when I lived here. Don't use this Walgreens! FYI: urgent care will help you with emergency medication! read more

This pharmacy has a rule that only one person, the pharmacist, can fill opioid prescriptions. My spouse had surgery this morning and his prescription for pain was sent around 1030am. They still haven't filled it at 415 pm. I have them he'll and they said we can have it in a half hour. Ha we'll see. I am definitely moving my prescriptions from this place. They obviously couldn't care less if a person is suffering after surgery. read more

Walgreens pharmacy sucks!!!! I had surgery that got infected, burst open and drained the most horrible stuff. Had surgery again and had the implanted device in my stomach removed and the infection washed out. It now requires yards of gauze packing into the ginormous hole in my gut!! I'm in pain management for a chronic issue in my back and was prescribed additional for my surgery. They filled it. After the second surgery I called to get a second prescription (on a Thursday). Today is Monday and I still can't get either medication. I have been through hell this weekend and Walgreens couldn't care less. If you have a choice...DON'T GO TO WALGREENS. A few years ago they almost killed me dispensing the wrong medication to me. I was so sick for months!!! If you don't have a choice, may God have mercy on you. September 22, 2025 I only gave them 0ne star because it made me in order to post my comment. read more

Cynthia is very rude. Let's start off with her, eating and ringing people up with no sense of customer service skills. Seemed bothered when I approached her. I almost felt like there was a hidden camera somewhere and I was being pranked. Horrible attitude for absolutely no reason; if you hate your job so much perhaps you should look for a new one. The pharmacy is even worse, they have never had any of my prescriptions ready on time. They always tell me to come back in an hour and then when I do they're still working on them or they tell me they're out of the meds I'm waiting for. So unprofessional to waste people's time like that. I only come to this Walgreens because it's so close to me. I need to find a different location ASAP! read more

Avoid this pharmacy. They messed up my prescription and told me that my insurance was the issue. It was not. I went back and forth for over a week with them. I switched my prescription to a different pharmacy and they had it ready with in hours. Avoid them if you can . read more

What is going on? They NOW take a lunch break during the week WITH three pharmacists on duty? My prescription was supposed to be done today and 1, at 2 PM after LUNCH was told probably tomorrow? Management can't figure out to stage pharmacist schedules to keep pharmacy open all DAY? Basic management skills and they can't figure it out? read more

If I could give Walgreens Pharmacy ZERO STARS I would. Four prescriptions over two weeks and all not available because "we have to order it," then "our delivery's late," and after that "it won't be ready until tomorrow." Just tell me up front it's going to be a day or three before they can be filled. Instead I have to track down the info. I have no complaints about the rest of the store, but now it's owned by a big equity corporation, so we can expect more cost-cutting measures that trash customer service. One more example of maximizing profits over people. No thanks. read more

Holy crap. This place never fails to piss people off. They lie. They don't give people the pills they need like for my mom's heart. They filled the wrong script and told me it was ready yesterday and bring the wrong one. Now my mom had been out 2 days. I went today and sat in the drive thru for 20 minutes to be told that I have to come in. And it's still not ready. I don't care how polite you think you are telling me you are doing me a courtesy. Fuck you. No accountability for any of these people that dole out meds for sick people. It's just oh well. They lie about fucking up. They lie about anything so as long as they are not wrong. Fucking with people's lives. I guess anyone can be a pharmacist. I just want our meds. That's it. I'm pretty patient but it's every month. Stupid. read more

If ignorance is bliss, their pharmacy is the most blissful place on earth. They never have the medications ready when promised and there always seems to be miscommunication with the doctor's office, or they're out of stock or can only do a partial replacement. If you have to use a Walgreens pharmacy find one somewhere else. These individuals couldn't find their head with both hands. read more

Worst customer service in the pharmacy department. I waited for over an hour in the store for them to tell me they didn't have my son's prescription and had to go to another Walgreens! They could have saved me time by telling me upfront they didn't carry his medication. read more

All the employees at this location need some serious customer service training, they're so rude! I went in this morning to return an item I didn't end up needing. Brand new, not open, with receipt no indication for them to start treating me like a thief! I understand people steal and try to return things but I had a receipt. The cashier started making snark remarks about how I purchased it at a Walgreens location far from this one and how it was purchased more than 2 weeks ago. How is that any of her business? Walgreens is a chain I should be able to return anywhere I please and within the 30 days of purchase. After she processed the return back to my card she rips my original receipt in from of me! I asked her why she did that?!?! She asks me "well what do you need it for, you already returned." I don't think it's any of her business, I had other things on that receipt and I gave her that replied and than she says well why didn't you bring it to return if you plan to return it. My mouth dropped, like I owe you employee no explanation where is your customer service, you certainly don't need to be employed out front with people. Take his lady to the back please! I have worked customer service before and I value employees so I'm always very nice and polite but these select few I swear to God, they test me! The same lady the other day was watching me like she was hungry for me while I shopped. I understand it's their job but why do they always have to profile you and assume you're stealing! I was wearing a T-shirt and didn't have a purse or pockets where do you want me to squeeze a Squishmallow lady?!?!? Down my pant?!?!?! Walgreens Corp pleaseeee properly train these horrible employees. read more

Every time I come here there's never any body working the damn counter but they all STAY walking the aisles like their isn't a mile long worth of people waiting in line!!! Just close the store and try again somewhere else seriously. read more

this place never has my prescriptions ready on the day they say it will be ready. I wish I could go some place else but my AARP makes us go where the service is subpar. welcome to lousy Medicare read more

This walgreens is terrible. I go to pick up a prescription and he says come back in an hour.now they were sent to pharmacy at 11 this morning. Ok so I leave and go back in 2 hours they say oh sorry we won't have it till tomorrow .. This is a breathing prescription.... The doctor said to start immediately or you will be in the hospital .made him an appointment to come back in 2 days to see if he is better or he would be in the hospital.... So Walgreens got shitty with me when I told them why was I told they had it and to come back and pick it up? I work for a doctor office and heard terrible stories about this store 1509 boulder hiway henderson.nv all the time.. I called the 1800 number to heard well I will report it and they will get back to you in 2 days.. SERIOUSLY?? Something has to be able to be done about this store...So I guess no one cares.... It says I have to add a star rating? I doesn't deserve any at this point read more

I had to call to check something out and Darren was more than helpful. I appreciate him going above and beyond to help me out!

This Walgreens pharmacy is unbelievably incompetent. They never have my prescriptions ready when they are supposed to be and it is always due to their incompetence. Just tried to pick up a med that was supposed to be ready 2 days ago and was told it wasn't ready due to not having any refills and needing to contact dr. I knew this didn't sound right and when the pharmacy tech checked the system he found out some incompetent employee was looking at an old prescription and that I in fact did have refills available for my prescription. So, because of their screw up I had to be inconvenienced to either wait or go home and drive back again to get my med. The employee was rude about it and offered no apology for the inconvenience to me due to their f$$$ up! read more

Seriously ridiculous pharmacy I was on hold to speak with someone in pharmacy for 20 minutes. They kept picking up after awhile & then just put me back on hold. read more

So thoughtful to Deliver! Sharp store ! E Williams CALICO Ridge, Thanks for Rate Efficiency in this rough Desert HENDERSON! They Take Care! read more

Just want people to be aware, that the last time I tried to get a prescription filled, they tried to rip me off. I got an RX from my doctor that was not covered by insurance. Did a little checking on price and Costco wanted somewhere around $29.00 for a 30 day supply of pills. Since the Walgreen's is closer to my home I stopped by this place and asked a lady in the pharmacy for a price. She quoted me $106.00 for a 30 day supply. Amazed, I mention the price at Costco and she replied with a smart a** tone in her voice "well, then go to Costco". I then moved all 4 of my prescriptions out of this Walgreen's to Costco and I've never been back. Just remember. The drug companies are not the cause all of the drug ripoff's we are faced with. The pharmacies are often guilty of ripping off the public. read more

We are traveling and needed to refill some prescriptions. I checked online and Walgreens has a good national program for their pharmacy. We stopped at this location because it was closest to where we were staying. We had to come back 4 times to complete the transaction to transfer 5 prescriptions to Walgreens from our hometown pharmacy. The staff seemed very busy and was quick to answer and send us on our way without listening to what we were asking. They finally ended up not filling all 5 and we had to go to a different Walgreens to get the last one before we left town. They took our insurance card, but didn't get the pharmacy info the first time and could not run our insurance without us coming back in. As far as the store shopping, we bought a few things and didn't have any issues. We also used the ATM at this location. read more

This place KILLS me! Talk about falling back on your national chain reputation to bail you out when you do the wrong thing! Gotta love seeing this on the drive thru window about 30 minutes prior to closing time. I have so many problems that I do not know where to start! How about.... Why is a PHARMACY closed during normal business hours? Is the pharmacy really closed only temporary?? Is closing temporary different than closing temporarily? What is an "inconvience" anyway?!@*%#$& Why can't they fill a simple prescription in a timely fashion? WHY CAN'T THEY DISPENSE THE MEDICATION THAT WAS WRITTEN INSTEAD OF IMPROVISING? (Yeah, that really happened) Why do they ALL seem to LOVE TO ARGUE??? Is that a special skill taught during training or is being exceptionally good at being rude a job requirement? Uggggggh! #ThankGodIKnowWhatMyMedsAreSupposedToLookLike #IfYouWantTheRightMedYouAreInTheWrongPlace read more

Walgreens - Drugstores Near Me - Henderson, Nevada

I'd give zero stars if I could. This pharmacy is a joke. They have zero customer service skills. And obviously don't understand the importance of getting ppl their meds on time. read more

Terrible customer service at the pharmacy. Had Rx called in on Sunday, should have been filled Monday, it's now Wednesday and no Rx. Been getting different stories from medical office didn't provide info to drug is out of stock. read more

All the bad reviews about the pharmacy are true. This is horrible! A long line inside, a long drive-thru line outside and one, ONE, Person taking care of it all. I am in so much pain, I just want to get my meds and go home, and I have to wait in this long, extremely slow, line. Not cool, Walgreens. read more

Walgreens - Walgreens pharmacy line - Drugstores Near Me - Henderson, Nevada

They were out of the Moderna vaccine for three weeks but didn't bother to notify me until I turned up for my appointment. I understand about the shortage, but there's no reason not to make a courtesy call if they signed up several days in advance. They had Pfizer but we're so quick to make an excuse to dismiss me before having all the information that I didn't even want a shot. read more

Worst customer service! I would give negative stars if the app allowed. It's amazing that these pharmacy employees achieved any type of higher education. Wow! Just WOW! read more

I cannot believe that I once thought of this pharmacy as a 5 star pharmacy. This is unfortunately not the case anymore. My last few visits to the pharmacy have been time consuming. Long lines, not enough staff, very frustrating. This evening there was one associate working both the drive up and the walk up. It was like a real life version of the game "diner dash". read more

Walgreens is going downhill. It use to have EXCELLENT Customer service. The purple haired cashier is very rude. Never says "thank you" to the customer. As a matter of fact, we say thank you TO HER and she doe not even care to thank us for being a customer. Also, Each time you buy something on sale, there is a chance it will ring up as regular price, so BE SURE to check the prices before paying. Walgreens at several locations do this. And when you mention it to the purple haired lady she says "No this is the price" - UM NO ITS NOT, GO CHECK THE SIGN! After more time wasted, they finally see they were incorrect and fix the price. SO ANNOYING. read more

I'm reading all these bad pharmacy reviews and kinda shocked. I had a completely different experience. Nic (the purple haired lady as referred to in previous reviews) was super helpful in getting me a third vaccine (booster for transplant) and helping me get a new vaccination card. Thank you to her for her patience and care! read more

I flat REFUSE to get my scripts filled here after the following experiences in the past 60 days. 1: Lost prescriptions. I turned in a script that I was not able to fill for a week. Granted the staff can put the item back into inventory. But in this case they didn't just put the item back into inventory they completely lost the script from their system. Which is weird because the Walgreens app showed the script, but since it wasn't in their system they couldn't help me. 2: I pick up a script for someone that has an injectible medication. As part of filling that script we pick up a supply of syringes. For the last two prescriptions instead of providing the correct syringe and needle combinations that competing pharmacies seem to have no problem getting right, they sent out insulin syringes. Which is great if that's what's being injected but in this case its not. On top of that the difference in the needle length has caused significant swelling at the injection site causing more pain and problems than are necessary. But the "trained professional pharmacy staff" doesn't seem to care and can't provide the correct syringes that again their competition can do without fuss. 3: Lines: Especially since K-Mart closed the peak time wait here at both the drive-up and walk-in lines has reached 20, even 30 minutes at times. And even with 3 staff members working the counter it's still painfully slow to get a script filled here. If you need a script filled in the SE part of Henderson, please be aware that there are other pharmacies without the excessive wait times. And the competition doesn't seem to lose scripts, and knows the details of the injectable products they're selling. 1 Star. We moved our prescriptions elsewhere. Unless I need something over the counter in a hurry, this place might as well not exist for my family. read more

Couldn't get my doctors to transfer all the prescriptions so I still had to return for some of them and then eventually all of them. I now get all prescriptions overnight. They could still use some congeniality lessons but I have my drugs which is why I go. The male pharmacy techs are more pleasant then the females. read more

This review is for the Pharmacy specifically. The worst. There is never enough staff and they are constantly calling in people from all over the Walgreens store to constantly fill in but there is no true organization or knowledge at this location. On another note, I will be calling and filing a complaint with my insurance company and with Walgreens directly regarding the pharmacist on duty 4/13. When someone's emergency medication runs out be kind, instead of telling someone where the refill number is without even turning your head to make eye contact is not only rude and disrespectful but also spits in the eye of the Hippocratic oath. Sir if you are unhappy in your current profession might I recommend a new industry or a behind the scenes role instead of being condescending to customers and patients. You are in a double customer service role, I think perhaps there might be a role better suited to your lack of a bedside manner. read more

If it was horrible experience... Ok. But no, every.single.time. So why do I keep going back? No other pharmacy near me (except Another Walgreens that's even worse!). They really need some training for customer service. The pharmacy techs act like I'm bugging them. Waiting 35 minutes for my prescription at the drive thru is also crazy. And no, not just in line but after verifying who I was and my refill.. 35 minutes. read more

I picked up my prescription at approximately 2:23pm I walked up to the counter said "Hi" to the young lady and she literally just looked at me and said nothing back. I find this very rude. I probably won't be coming back. She had long straight dirty blonde hair. read more

This pharmacy is the slowest pharmacy I have ever been to. One person to serve a long line of in store shoppers and a drive through. The ridiculousness of the sloth-like speed of the sole clerk only exacerbates the problem. I have to pick up prescriptions for my elderly parents here, otherwise I would rather pay more at another location. Shame on this store and pharmacy staff for the worst service to the neediest seniors. read more

Not the best neighborhood or a store I frequent, but I've stopped here a few times when in the area. I found the employees to be helpful and willing to help me find things when necessary. They have a pretty good clearance section too, this store seems to have a little better selection in their clearance than most of the stores I've checked for clearance stuff recently. That helps when you have 20 Register Rewards to redeem! The parking lot is a little goofy too. read more