Worst customer service , I am warning people to stay away from this pharmacy if they care about their loved ones .I already transferred both of my parent from there to CVS . They lost 2 business because they have rude staffs . If you order a medication that they don't have , they don't order right away and it takes days until you get the medications . They don't care how important is that medication for elderly , and brings so many excuses why that medication is not ready . In this field they have to understand people may die if they don't get their medications on time but these people don't care at all . read more

This is for the pharmacy. I went last night for prescriptions. Despite the late hours, staff was very helpful and kind. They all greeted with a smile. Constantly checked on waiting customers. There was a little glitch in filling my Rx. The staff member was kind enough to step out of the counter and hand me the papers. She patiently explained the problem and what needed to be done. Today, I used the drive-thru to pick up the Rx. Again, I was greeted promptly by a smiling staff member. Very pleasant experiences despite pain I was in. read more

Haven't been to the pharmacy, but do frequent the store. The employee that was working tonight had a nasty attitude and acted like she absolutely hated her job! I didn't appreciate the nasty, rude attitude in the least! read more

This place is horrible! The wait time is always ridiculous. If your meds are urgent or you're on a time restraint choose CVS or another location. Awful read more

If I could give this place 0 stars I would. The front staff is rude and pharmacy staff isn't much better. They take forever to fill a prescription and even longer to pick it up. It's honestly just as worse to go inside then it is in the drive through. I understand that once in a while you can be backed up because someone called out but every time? Management, if you're understaffed hire people and train them properly!! All these negative reviews are for a reason. read more

This place went above and beyond to help us out. My wife's prescription was ready on time and both girls working early on a Sunday morning were polite, gracious and very empathetic to our situation. The pharmacist even suggested some over the counter remedies to help alleviate my wife's discomfort. I LOVE THIS PLACE...ignore the "other" reviews...remember being nice and polite is a lost trait nowadays, maybe it was you not them. read more

Pharmacy must really get it together - and the Pharmacy Manager (Marty) is not leading his team to be successful. Have tried to bring up an issue to him (they lost a prescription we dropped off) and he was very rude and after a few seconds with him on the phone he decided to ignore me and had his clerk deal with me instead. Not even notifying me. Very rude and extremely unprofessional. Never going back and will never refer anyone. read more

This review is for the pharmacy department only. Literally EVERY TIME I come, whether it's the drive thru or inside it takes forever. I've been to other Walgreens and have never had this issue. Not sure what is going on with this one. I'm probably going to switch where I get my prescriptions filled. read more

Yes the pharmacy is the worst. Worst customer service. I waited a hour for my prescription and it was a emergency. I'm I months pregnant and I needed to take my blood pressure meds asap. They didn't care. I will never come here. Also the people that work here have a attitude and was rude. read more

The pharmacy assistant very rude and bad service. My doctor already send in the prescription like a week ago when I pick up they still not ready yet and they try to blame on my insurance and they not even call and let me know. I am not going back there for refill my prescription. read more

Horrific pharmacy department. Average wait time inside is 45 minutes to an hour. No matter what time it is. I've been here at 5pm, 2am, 9am, it's all the same. Average wait time outside is 30 minutes to an hour. Just plan to wait an hour of you need to pick up a script. Takes them forever to fill them too. They'll say 20 minutes and it'll turn into an hour. I've never seen anyone move slower than a snail's pace here, and often they have one person working both the counter and the drive-thru. Too bad it's the only 24 hour pharmacy in the area. read more

If I could I would give zero stars! Dropped of an rx for amox. Guy who was helping me had no idea what he was doing.I was told they would have it ready after 12. Came at 1, they had no idea where my rx was at! They completely lost it! So Unprofessional! read more

Careless people , they through my prescription for 4 days. Then they lost it , finally they discovered that they don't carry it in store ! read more

Very bad service, don't go there. I had issues with different medications for over 2 years, and I kept saying maybe this time only every time I have an issue with them. But, today I had it after I spoke to one of their pharmacist Paul and he had nasty attitude. He talks to customers as if he owns them. Their staff moody and some time ok and others nasty treatment. I am transferring all of my/family medicine and services to CVS. See ya Walgreens never again. I guess one and a half star or less from other customers is proven true from my bad experience. I wish Yelp have zero star rating and that would be their best fit rating. read more

Very slow. No clear instructions regarding where to stand in line for what. Can't look up your insurance for you. Long line. Good luck!

I have been going to this Walgreens pharmacy for almost a year now and it sucks really bad. I wait 30min or more just to pick up prescription inside or at drive threw. And to speak with some one on the phone is even more of a wait. I don't recommend this pharmacy at all. Bad customer services in pharmacy. Didn't want to give a star rating but had to in order to post review. My star is -5 read more

Don't expect your prescriptions filled anytime soon. Had to wait over 2 hours for my sons prescription after he had surgery. He was in so much pain! Totally unacceptable! read more

Pharmacy staff is rude, sardonic and curt; they barely let you talk. Never going here again.

On or about Sept. 14th, 2015, I went to walgreens in order to have a prescription filled, I gave the attendees the hard copy for the presentation. The lady looked at it and replied that didn't have said medication, I asked if they would order it and when could they have it. The lady said she didn't know, okay ,then I asked if one of their other stores might have it in stock, again the answer was I don't know, I then asked if she would call so that I wouldn't have to be driving around town wasting time, gas, and money. Her answer once again was I don't know. I looked at her straight in the eyes and ased, is there something that you might know. She simply turned away and left, I also left and called my doctor's office and explained the situation, my doctor asked me to go to his office and a new prescription was made for the medication of which Walgreens declared they carried. When I took the new hard copy prescription in the lady check to make sure that they had it in stock, yes was her answer and it would take twenty minutes. I left, went to physical therapy and returned two hours later, and you guessed it, " it wasn't ready ". I was hot, besides not knowing anything about prescriptions, why would you give false information about the order being filled. I publicly apologize for my rude behavior, but I must admit someone/somebody needs to review these ladies performance. Today's work force just want to sit around and get paid for it, Walgreens, go under cover and check your employees. Thank you read more

This place is super awful. Waited forever in the drive through to pick up a script when I got to the front the lady rudely told me I had to come in because it was gonna take her too long to find out script. She literally argued with me about it. Why do you have a drive thru if your not gonna service the people that wait in it?! I have a one year old who was asleep in the car and waited 20 minutes to get to the front. She was super rude! Done with this pharmacy! They are rude and inefficient and I have an attitude or an issue every time I am there. The rite aide on Burma vista is wayyyyyyy better. read more

I bought today a birthday baloon for my wife because I could not find at 99cents store because of the valentine day. All the ballons was valentine. I bought 4 valentine baloons from the one dollar for $4 and they are perfect. I bought 1 birthday baloon from walgreens and it was $4.50! What a rip off company. I could have bought 5 birthday baloons for $5.00. Also cvs farmacy alot cheaper if you are buying medicines. Walgreens is realy bad.......... read more

We're done with this location. Chose it primarily because it was nearby and had the drive-through pharmacy, but they never seem to have that adequately staffed. Been waiting on hold for nearly an hour this afternoon trying to get information on a prescription (was hung up on more than once), with their insanely annoying "We're sorry, on other calls" hold message auto-repeating literally every 30s like some kind of Chinese water torture. read more

The pharmacy has the worst customer service I've ever experienced at a pharmacy. It seems nobody there likes their job. Also, the wait times are MUCH longer than any pharmacy I've been to usually at least 3-4 hours to fill one prescription. It's down the street from my house so I've given them numerous chances. They never fail to take forever and forget about you if you call. I've been put on hold for 20 minutes before! I didn't know it was possible to run a pharmacy this poorly. Stay away at all costs I drive 15 minutes further to avoid this place. It's shocking how poorly managed and operated this place is. read more

Extremely clean Walgreens and very friendly staff. Great prices and great selection. Super clean bathrooms.

By far the WORST pharmacy ever!!!! I sit in line for over 30 minutes most times and when I finally get to the window they always have an excuse as to why my son's seizure meds cannot be filled! I have to end up calling the doctor and the insurance company for it to always point back to the pharmacy being at fault! The only reason I keep his prescriptions here is because they are open 24-hours. Most frustrating pharmacy ever!!! read more

This is your typical pharmacy, I have been here many times since moving to corona. It is very convenient and it is open 24 hours which when you need something h late night is good to know!!! The employees have always been nice and the store is clean. read more

Terrible pharmacy! First, attempted to get a hold via phone and took 20 min before I got frustrated and hung up. Then, my physician e filed the prescription a while ago and they still did not have it ready for hours. Then when it was I learned that walgreens does not accept my hmo insurance leading me with a high bill. I just walked out frustrated without the medications. Now have to do this all over again with a new pharmacy. read more

Months later and still the worst customer service ever! Hire more people if you want more prescriptions filled!!!! I need to transfer my scripts elsewhere! read more

This Walgreens is horrible!!!!!! They ALWAYS mess up my insurance stuff and tell me my rescue inhaler isn't covered. Then when I have new prescriptions from my doctor (for antibiotics or other one-time issues) there is some issue with insurance. I inevitably have to call my insurance and clear my prescriptions (that is their job!!!!!!). The wait times are beyond ridiculous too! There were 2 ppl in front of us in the drive through and it took 45 mins!!!!!!!! I would go to Walmart, but they refused to call my doctor to refill my daily asthma medicine (even when I had my doctors office call and try to resolve it) and I had a similar issue with CVS (took 2 days for them to fill an emergency inhaler). There aren't any pharmacies in Corona that actually care about their customers anymore. read more

This is the worst walgreens I've ever visited. I am moving my prescription due to the horrible people in the pharmacy department. Last time I came with my daughter to get cough medicine, and I mentioned the wait was long, they replied....so do you want the medicine or not? So I let them know they have poor customer service skills and I moved my prescription to Walmart and am much more satisfied. They need to be trained and staffed. I will never shop at walgreens due to this horrible experience. read more

Today was my first experience with any Walgreens pharmacy. Due to them being open 24hrs, they were the only choice in my area at 7:15pm on a Sunday evening. They were fantastic! They quoted me 20 minutes for my prescription and I was called in 12. The staff and pharmacist were nothing less than friendly and professional. I'm glad I chose this Walgreens to go to for my late night needs! read more

I am truly shocked by the lack of customer service and care that I received at this Walgreens location. It is the start of 2019 and some new narcotic medication laws have gone into effect. Unfortunately for me, I had to have an emergency medical procedure and my doctor prescribed 5/325 of Norco for pain. I don't have a history of narcotic use and this prescription was for 12 pills. My husband took in the script along with my ID and insurance card. The pharmacist explained they needed to call the doctor to verify the prescription under the new law and they would update me and fill it if they had it in stock. A couple of hours later I received an automated call stating there was a problem processing insurance and so it could not be filled, and if i had questions I could call (strike one, why isn't there an option to press some # to talk to someone? Why do I have to call back and wait in a long cue?). I immediately called them, thinking perhaps they're using an old insurance card by accident. Over 20 minutes of hold time later they finally get to me (perhaps just a busy time of day, frustrating but I don't fault them on the wait time) and the associate tells me we no longer accept your insurance. What?! Why did it take them hours to tell me this and why didn't they tell my husband this when he provided the insurance card? She simply says we didn't know then but you're welcome to come pick up your script and take it somewhere else. By this time, its 5:30pm. For one, I am not well I'm home in pain post medical procedure. For two, I know that taking it anywhere else means the next pharmacy will have to call the doctor to verify the prescription and the doctors office closed at 5. In pain and eager for relief I try to troubleshoot and ask her how much to just pay out of pocket? After all this is a fairly common place medication and I only needed 12 pills so I assumed it couldn't be too expensive and at this point I'm desperate for some relief. So she puts me on a short hold then comes back and tells me that actually she couldn't fill it at all because the law has changed additionally such that the doctor's prescription pad must contain a serial number in the corner. What the what?! I asked her, didn't you verify the drug choice and prescription with the doctors office before they closed? She said yes but the law changed and it needs the serial #. She then proceeds to put me on hold again. Upon returning to the phone she informs me that the pharmacist contacted the doctor and suggested they change the med to Tylenol 3. The pharmacy staff went ahead and rewrote this on the script themselves. I suppose I can give them a smidgen of credit in that I guess they were trying to help in some way, but I didn't ask them to try to switch the drug, I cannot take codeine which is what Tylenol 3 is comprised of, and they still weren't taking my insurance so all they did is make a mess of my script that I assumed was now rendered useless. The main reason for the one star is that, come to find out from both my doctors office and CVS, the new law regarding the serial number on the script has a grace period for enforcement. The pharmacy has until June 2019 to follow the new regulations. Walgreens chose to enforce the law immediately even though the pharmacist personally verified the prescription with my doctor to ensure it's legitimacy and we're talking about a very small number of pills at a low dose and no refills. The intent of the new law is to stop people from falsifying prescriptions for opiate drugs. Walgreens had plenty of proof that I was not doing anything fraudulent and that I had a painful medical procedure so the only thing they ensured was the loss of a customer! Despite the seemingly ruined script that they altered to Tylenol 3 as a replacement medication, I explained the circumstances to CVS on Magnolia/Rimpau and they were happy to help me out. I understood they would still need to call the doctors office to verify the prescription before they could fill it, and unfortunately by the time they got the script the doctors office was closed for the day, but they took care of me and even thanked me for my patience! It sucked that I had to endure so much pain the day of procedure without anything more than some advil and a heating pad but at least CVS showed me compassion and good customer service and gave me a thorough explanation of the new laws and why the changes have been made. Walgreens on the other hand clearly isn't as committed to patient care and all of the hoops could have been avoided had they told my husband right away that they no longer accept our insurance. Absolutely Pitiful! read more

Horrible. Their E-coupons never show up at the register. I even show them the email and me clipping it in my phone. All they say is "sorry I don't know why it's not showing" They should honor the price as it's their technical issue. Waste of time and poor service. I live one block away but will be happy to drive 2 miles to cvs where the service is better. read more

Terrible policy! What awful management!!! My doctor is in San Diego and was told that he was "out of the area" and therefore they can not fill my prescription! It's actually laughable. Will never step in that place ever again. Rite Aid down the street did it in 30 minutes with no problem of course. read more

Ordered a single print to pick up at this location. Came to pick up an hour after they confirmed it would be ready and there was no one to be seen anywhere around there. After waiting 5 minutes the manager came out of the back, glanced annoyingly at the computer and said my info wasn't even in the system. After waiting forever while the manager and employee fumbled around in the photo area figuring out how to work the printer I got my (overpriced) single print. It was just ridiculous. Sad to say I would have rather gone to Wally World. read more

This place is the WORST for prescriptions. I waited in the drive-through lane for over 10 minutes and all the while was at the very front of the dropoff line. A line of cars then formed behind me and several cars also lined up in the prescription pickup line adjacent to me. I pressed the call button again and was told to wait longer. Almost 15 minutes went by and I drove off without being served. I will never again even think about filling a prescription at this Walgreens. They don't seem to want my business or anyone else's. Absolutely the most frustrating part of my day. Walgreens pharmacy can suck it! read more

Lately their pharmacy service has been horrible! Both drive thru and inside. Waiting more than a hour to pick up meds. They say it will be ready at a specific time and they don't get it ready..another wait!! Not coming back to this pharmacy!! Pharmacy staff not friendly! read more

This walgreens is only two blocks away from me, so naturally it is the walgreens I always go to. Walgreens has always been convenient. This location is clean and well stocked. My two stars however is for the customer service. People at this location act like they don't want to be there. Almost always there is no eye contact or greeting by the cashiers. If you ask questions the cashiers seem angry you are bothering them. The cashiers look very young, so my assumption is that they don't have good customer skills. This weekend I think I had one of the rudest cashiers I have ever dealt with, and it prompted me to write this review. She was a young cashier who seemed bothered by the line that was forming behind me. She did not greet me or even look at me. She told me my total, then leaned against the back shelf and began filing her nails. No joke, this cashier took out a nail file and started filing away after she bagged my items and gave me a total. Once I paid, she didn't even hand me my bag, she handed me my receipt and started ringing up the guy behind me. I might add she didn't greet him or make eye contact with him as well. I guess I'm just really tired of dealing with the unfriendly service here. My hope is a manager reads this and lets his team of cashiers know that there is something called customer service. If you don't want to be a cashier, quit your job and find what makes you happy instead of treating people like crap all day. To end this on at least some positive note, I just want to say the people in the pharmacy have always been great. They have helped me with many issues I had with some insurance problems. My experiences with the pharmacy have been positive. There is also an older cashier with gray hair (I am not saying this to be rude, just to be more specific) that is very friendly and helpful. She is a very sweet cashier who knows what customer service really is. Whenever I see her working the register I am happy to at least know that that day I will get good customer service, because she always greets you and is very friendly. My two stars are for the pharmacy and the older woman who is a cashier and works the front. If not for them, I wouldn't have even wanted to give this location one star. read more

I gave it an extra star because it not located in an area where the weirdos hangout. They have a little bit of everything. What I like is that it has 24hr. Pharmacy. Staff is just like other drug stores. read more

This place is the worst place to ever get any medication or refills on medication. The problem is they always get something wrong even after they tell you it is complete you have to come back later because the other half is not done and the staff is so slow I don't think they know anything or even know what they're doing. read more