The store is very organized and clean. The staff is very friendly and helpful. They have limited supplies for some items however it's out of their control since no one has ideal supplies they will receive. Fresh vegetables are always good and fresh produce. read more

Today was the first time I chose a pick up order. I made my order at4:45pm. My pick up time was for 6:30 pm. They sent a notification at 6:15. So I clicked on the "on my way" option. Arrived at 6:28pm and clicked "I am here." I called at 6:41 at spoke to someone that I was in the parking lot for a pick up. He said he would let someone know. At 6:55pm I walked in and spoke with a cashier and ask him about my order. He said they are putting it together right now. Finally, they delivered my order at 7:15. Never again. read more

I hope this gets to the right store as I know there are two in Corona. Yesterday, 9-3-24, I went to the store at Fullerton and Magnolia to get some ribs on special. They were out of them but one of your employees, Ivette, was so kind and took my number and said she would call as they were expecting a shipment in the afternoon. I wound up buying them at another S &F store. Imagine my surprise when Ivette called me today apologizing for not getting back to me but I guess the shipment had not arrived before she left work. She told me they were in stock but they would be the regular price, which was not an issue. My review is to let SOMEBODY know that she went above and beyond in her customer service. First offering to call me yesterday and still remembering to call me today. I was very impressed with her. She needs an "attaboy" in my opinion. She is an asset to the store/company. read more

Went back 8 days later after the corporate apology posted on my review. Again, I needed 5# cabbage mix and Mac salad (9#). As you can see, same issue. The store manager was ironically in this area of the store and apologized. She even knew my name from this post. She was nice but blamed it on her staff and named the produce manager specifically. The problem is that they order after the weekend and prior to the weekend. Business customers are 7 days a week and shouldn't have to battle for commodity items. Maybe another order day for just dairy & produce? FYI cabbage mix and Mac salad cartons have a pretty strong sell-by date. Why not a little backup inventory when sales obviously justify it? read more

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This location always has ton of parking so you don't have to worry about searching for some spots. Inside this store is always clean and well organized. They have some good prices on bulk items and some items are on the pricier side compared to other grocery stores. They have a wide selection of food and other items. I'm always greeted with a smile and a welcome and when checking out the service is great. I also like how close this store is to my place so if I ever need anything in a hurry or don't feel like driving far I can just come here. read more

I've been shopping here since it opened as a second location in Corona, because it's closer to my home. Over all these years, I've notice somethings about shopping at Smart & Final. 1) their website - it has improved a little bit, but it is way behind the convenience of online shopping that you get on the Walmart or Sam's Club websites. If you don't describe the item with exactly correct wording, you cannot find the item on the website. It happens so often that I cannot find items that I KNOW they have just because my product description isn't perfect, and that can be very frustrating. Because I do a lot of shopping for large events, it's necessary for me to be able to create my grocery lists online, and Smart & Final is often not a shopping option for me any longer now that I can't find products online. 2) the pricing for many products is often missing in the store. This is frustrating, especially with respect to produce where prices can vary widely from store to store. I want to see the price of an item without having to find an associate to look it up for me. 3) this location seems to be out of items that are available at the other location in Corona, which results in having to make trips to two stores instead of one. The last time this happened at the Ontario Ave location, I asked a worker to call the Main St. location to determine if they had the items (very common items) before I drove over there - once again, the items were available at the Main St. location. 4) the prices at Smart & Final are not as good as they used to be (and I don't mean because of inflation - that hits every retailer). When I cater events, Smart & Final used to be a good alternative for items not available at the big box stores. However, I can now usually find similar items at Walmart or Winco at prices lower than Smart & Final. I find myself going to Smart & Final less often, and I'm sorry about that. read more

The worst customer service, ever. Don't even try to order online because if you encounter a problem, good luck! You will end up canceling the order and you will find yourself ordering from another market. The store cannot help you. They will ask you to call their office; who never answer the calls and will not call back. read more

Overall I was a little disappointed in my experience here. have to tell you that I was less than impressed with the entire experience. As I parked and approached the entrance, I immediately noticed that there were carts and pieces of trash everywhere in front of the store. It looked as if no one had bothered to come outside and clean up for a very long time (keep in mind this was at 10:30AM). As I entered the store, i headed towards one of the aisles and immediately noticed how narrow the aisles are. There were so many side and end displays that it made it a little difficult to maneuver through the aisles, especially if there were more than a few people. Another customer made the comment that "these aisles are so cramped" as we passed by. I also noticed that the shelves appeared to be a little on the empty side which surprised me a little being the day after a new ad, as well as it being early in the morning. 4 of the 5 items I came into purchase were not available (not ad items), which was unfortunate as I would have to go to another location. The floors appeared to be a little on the dirty side as well. I passed a few employees who didn't bother to say hello either. I said good morning to a few of the employees that I passed, in which she just looked at me and carried on. Overall I was a little disappointed in my experience here, especially as I entered the checkout line. My checker did not bother to say hello or even acknowledge me other than telling me how much I owed. It's so sad to see how bad the customer service is at this location. Most likely a representation of the poor management i can assume. With so many local stores in the area, this will more than likely be the last time I visit this particular Smart & Final. read more

Awesome location. They always open up a new lane if there's a line. Always helpful. Thank you for a great grocery experience every time!

We are always able t find what we need. The Store is clean and the cashiers make it a nice visit!

Yesterday was my first experience at Smart & Final, and I was honestly impressed. Not only was parking a breeze, but the isles were incredibly organized and fully stocked, which is a lot to say in mid-December. I stopped by for some holiday-party basics: snacks, utensils, wine, and sodas. Their selection easily covered these categories, as well as all other items on your grocery list. I also noticed that their wine is priced significantly cheaper than Bevmo and Target! While I was impressed by the selection of goods, what really stood out was the customer service. From first entering I received a friendly hello, as well as several offers of assistance throughout the store. Unlike most shopping experiences that are a hassle during the holiday season, I was in and out within ten minutes which I definitely appreciated! read more

I am giving this Smart & Final location one star, but I wish I could give zero. I began to regularly shop at this location when they built it near my home. I continued to go, despite bad experiences, because it was close and convenient. However, I have had enough shopping here. It has finally crossed a line. There is one specific employee that has continuously given me disgusting attitude and irresponsible customer service. (She has red hair that is shaved on the side, and her name starts with an S, but I can't recall it exactly because it's an odd name...) Watch out for her fellow shoppers! I am warning you.. not only does she have a massive attitude problem (even when you ask very simple questions), but she also has repulsive tendencies. One experience I had: she licked her fingers clean of chip dust, and then continued to touch my groceries and the conveyer belt, then licked her fingers again before checking me out and grabbing my bags... Moral of the story is I've had multiple bad encounters with her, too many to even list, and I refrain from sharing all of them out of concern for her. I just wanted to share my concerns, and state that having her as the representation of the store and as one of the main cashiers that I see as I shop "everyday" is not a good way to bring in consistent customers! I hope that woman gets a reality check from Smart & Final on the expectations of normal customer service and a friendly environment. read more

We are all struggling through this virus crisis. People in general have been relatively nice, but the cashiers at this smart and final have been very kind and patient. I appreciate that they are working through this craziness and remind my fellow humans that we are in this together. Please be kind to those who are working to keep our fridges and pantries stocked. They are working 12 - 16 hr shifts, on their feet and away from their families. Being demanding, difficult or disrespectful will not make matters easier for anyone. All in all, Smart and Final stores have been awesome and deserve our praise. read more

I shop here regularly. The store is always clean and easy to shop aisle by aisle. The employees here are very friendly most of the time and welcome me in if they're not too busy. Only issue is there is normally only one check stand open, but they are very efficient calling other employees up. It's fresh and affordable produce, meat, and more. I will be back. read more

Love the way the new veggie section is organized/displayed Healthier and bigger selection.

I was minding my own business cruising down Ontario, and I saw something flapping within my peripheral vision on the left side of the street.....Alas! The Smart & Final Extra has finally (albeit quickly) opened! (insert song Goodness gracious great balls of fire! here). I was so excited I yelled out to my husband who was driving "Stop the Car!" Just like the funny lady from the Ikea commercial lol. We walked up and were greeted with smiles and offered a shiny new basket. Once inside, I was impressed at the flow and ease that the staff seem to have. There was plenty of extra staff on hand ready to help anyone in need. The aisles were fully stocked of course, and very organized. I love the fact that they have a Bulk items section where you can bag the amount of food and goodies that your heart desires! I am SO glad that Smart & Final Extra is closer to me, and saves me the hassle of driving a few extra miles down the fwy. This will be my go to store to get everything I need under one roof! read more

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I am giving Smart and Final a two start for not being smart. Yes! for "Thanksgiving" they chose to raise Collard's to $2.69...Mustards stayed at $.99 cents. Appears to be overcharging...hum. read more

Smart & Final Extra! - Give Thanks! Just thanks go to our markets for being smart...keeping the regular price. - Grocery Near Me - Corona, California

Amazing displays. The store is nice and full, very clean and friendly staff. It's a little hard to get into the parking lot if you don't know the area so keep your eyes open. read more

Horrible rude service in fact they even refused to bag my groceries!!! so beware if you're disabled and handicapped & in the handicap Lane..... they still tell you to bag your own groceries. Completely unprofessional and against the law read more

The service was excellent today. Everyone in the store said hello. They offered to help me to my car. Also, opened another checker as soon as they had a line. I will definitely be back to this Smart & Final. read more

Love to shop at this store. Friendly staff, Renae, Erick, Sara, Kiarra, Mariel all greet me as a regular and are a joy to be around. They make my shopping experience a positive one. Love shopping at this store. Great customer service! Thank you staff for making me feel at home. read more

If you want your food card information stolen this is a fabulous place to come, not only did they reject my card but the sweet little employee copied my card number and used all of it read more

Hi, I go to the Smart & Final Extra on the corner of Fullerton and Ontario Blvd. in Corona. They are all awesome there. Their store is super clean, nice employee's who are always smiling and helping me out to find something or get something off the top shelf for me. Our church ministry shops there for cleaning products for us to clean the church and I go personally because my little terrier mix loves the roasted chicken they cook there. For the price of the chicken which is great, you get a chicken that looks like a baby turkey. No complaints read more

Pro tip: Go here if you need ripe bananas to make banana bread!! This store sells their ripe bananas (called "red band bananas" because there's a red band around it) at a discount (38 cents/lb). This is the only grocery store I've found that does this which I think is great because not only does it allow me to make banana bread on a whim instead of having to wait several days for my bananas to ripen, it also prevents food waste which is a huge problem in the US. ! I also go here to get the 3 pack of Martinelli which is around $6-7 (1 bottle alone at Vons is $3-4) This place is great if you want to buy in bulk as well. They offer both single and bulk options, no membership or club card needed. Prices are competitive and the workers here are all so nice, especially the manager who actually paid for my groceries with his own money once (literally saw him take out his wallet to get cash out) when their computer system was malfunctioning and not accepting cards. Albeit it was only $2.49 but still! What worker do you know that will use their own money to pay for your groceries?! Never any long lines and I love that they name each register lane after well known streets in Corona. I usually always get a certain young man as my cashier who's always nice and conversational with me. I would definitely be giving this store 5 stars if it wasn't for one thing: the meat and cheese aren't always the freshest. Once I found cheese that had mold on it, and the sandwich meat wasn't great, so I just stick to the non dairy and meat items. The fresh produce is always great though! Highly recommend this store. read more

A guy named Erick in the produce department is the most disrespectful person have ever encountered. I was looking at the corn opening up the top of the corn husk to check if it was good you do this if ever found bugs in your corn or bad corn. keep in mind there was someone next to me doing the same thing and this guy thought it would be a good idea to start yelling at me stop peeling the corn. When I explain to him that that's not what I was doing he continued on being a disrespectful little punk. I think he's got some emotional problems there is something seriously wrong with that dude. I brought it to the attention of the managers I don't think they really care or maybe they're just scared of him. I will never shop there again Just don't understand how managers could let an employee get away with something like that. read more

This review is long overdue. Since the beginning of the Covid nightmare this store has been on point! Special shout out to Fernando, Carla, Soryia, Michelle, Luis and Renee!!!! I shop here not only for home, but for my business needs as well. The staff here always goes above and beyond to show friendliness, courtesy, and diligence to their customers. I am grateful for all the hard-work that this team puts into keeping the store stocked and ready to go for their customers. You guys are great! Keep up the good work! read more

Ran in for a roasted chicken and the cashier was so friendly! She went the extra mile to ring up the man in front of me and make sure he got the best deal on his strawberries. As far as my chicken went, it was huge! Comparable to sams club but much easier to get in and out of :) read more

Nice place good savings, RUDE CASHIERS. I dont go here often but it was close so I got a few groceries and the lady behind the counter looked like she hated me. she was so annoyed when I tried to take some off and made rude and snarky comments when I was giving her what I did not want, when she rung me up she told me she needed an override for the items to get taken off, she called the manager but she honestly made me wait longer by not calling the manager right away. when It came to bagging she seemed really frustrated and so I said "Ill bag it" she just kept jamming things in the bag and said "well im almost done now" very rude. this lady has ZERO customer service skills and if she is like this all the time maybe she should get another job away from people. she was older with short hair, no nametag. read more

There's a cashier named Dina that I've encountered on two separate occasions who I am 100% certain is a RACIST! Today, I went shopping there for a few ad items and she was extremely rude and condescending towards me. She called me to her line only to make me wait for her to take a sweet time helping the customer in front of me (who was white), which I know she did intentionally. When it was my turn to be serviced, she didn't apologize for making me wait, didn't say hello, and didn't ask me if I found everything ok. I don't understand how the manager, Fernando, allows this type of behavior from his associates. I will never shop at this location ever again and it's all thanks to RACIST DINA! read more

Would like to give a huge shout out to Boris, I came in this morning at 7:30 and the rotisserie chicken was not yet prepared and because I had to be at work at 8 o'clock and they weren't going to be ready till between 830 and nine he offered to deliver it to me as I work two blocks away from the store!! Thank you Boris you really made my day and the chicken was delicious!!! read more

I absolutely love this store!! For the past five years I've shopped at the one on Main. My experience has been the same at both.. friendly, knowledgeable employees who always ask if I'm finding everything ok. So far, they always have everything I need in stock and for most of the items I purchase, the prices are better than what I would find in the local grocery stores. read more

This is normally my favorite store. But, today was very heartbreaking. I, like everyone in America was searching for toilet paper, milk, eggs, and water as a result of the Corona Virus. I stopped at the milk cooler to buy two gallons of whole milk. There was none on the shelf but, I could see several gallons and cases of eggs in the freezer room. I asked a worker for two gallons of milk and he says "no, those gallons are reserved for us." I asked who is us and he says "the employees." There were other customers asking for milk too. They eventually walked off but, I loudly began to complain that the employees can't reserve merchandise for themselves and tell customers that they are out of milk. He eventually retrieved me two gallons of milk. I then asked for toilet paper and he said "oh no, that's definately for us." I went to the front and complained to the assistant manager. She said "we are not reserving milk for employees." I said yes you are because your cooler worker says you are and if you are not, then take all those gallons of milk in the back of the cooler room and stock them for purchase. I said he also said the employees have toilet paper for themselves in the back and stated that Smart and Final workers have not had tissue at home for 4 to 5 days. When I introduced myself to her as a Gov't official and explained that I will be complaining and reporting the employees she said, well I have associates that hasn't had toilet paper in 4 or 5 days. She said I paid for my tissue that's in the back. I said me and other customers haven't had tissue either. I explained that there is a difference in buying merchandise and reserving merchandise for employees. Then the cooler guy arrives and stands next to me in line...He said "I helped you and now you are going to get me in trouble?" I said yes because you guys should not be holding or reserving items for yourselves that the public is searching for and can't find while this Corona Virus is spreading. Several angry employees approached the front and one began to yell and ask why I want to file a complaint. I felt threatened by the time I departed the store. I promised to formally complain to their Corporate Office, Yelp and to the media. I wonder if they are paying for the items; Are they limited to two items like the public? This store and employees need to be investigated. The cameras need to be checked to see what is being purchased and what is being placed in the employees' vehicles. This is worse than hiking prices when the public need items that can't be found. read more

Called to ask about their return policy and Karla was rude over the phone terrible customer service this was my very first time shopping at this location since opening. I will NOT be coming back oh and Teresa was a meany too upon checking out I was taking things out of my basket when I went to pull ur juice LEAVE IT!!! Ok min sheesh no need to yell my vision is bad not my hearing calm down. Not to mention they were both chatting away while helping customers very unprofessional read more

Renae is such a wonderful Asscoiate, very kind and so helpful ! Beautiful store and great service.

One of my pandemic happy places! My family and I desperately needed some essentials. Which they didn't have everything we needed. They ran out of toilet paper. Like nearly everyone else. But a staff member helped me consider locations that might have some left. They go over and beyond here to make sure you find what essentials & comforts you need. Speaking of comfort, they have some of the best croissants in town. The whole store is just a good vibe. And good vibes in public places are rare these days. read more

The manager is arrogant and stand up to a disabled person which doesn't know of their physical situation and age. He should of addressed the situation differently and not to want to hit him physically. The manager name is Fernando. He is not the owner of an older person does an error don't want to address the situation in a physical way. read more

Best place to buy fruit in Corona! Always fresh. Reasonable priced and well packaged. Produce is also good. You can find a few items that they don't carry at other supermarkets. But the best thing is the fruit. Consistently good! read more

Today after work, I did my daily shopping for my business and I am sad to say that every time I go through this cashier named Karen, she ruins my mood because I have never encounterrd such a rude woman. This is not the first time I've had an unpleasant encounter but every time I need two separate transactions, one for home and the other for business or if I ask for bags, it bothers her. I feel if you are going to do customer service, it would be nice if she had people skills. read more

Richard keeps me coming back. He is an amazing employee and super helpful all the time. They are lucky to have him.

Today was my first day shopping in this store. Apparently it's been around for 1 year already. Lol I'm so glad I shopped here today. Great variety of food including bomb huge rotisserie chicken and the place was super clean, the staff was seriously so sweet as well. I usually shop at Sam's but this will be my new go to store. I loved it! And my son loved it as well, they have cool seasonal kid stuff to purchase. read more