We came in late at night for some needed items and were greeted by the cashier. Store was clean and organized well. When we cashed out, Carol was our cashier. She was very quick and courteous. She was pleasant and talked with us during the entire transaction. Two other people working didn't even pay any attention to us but Carol made our quick Walgreens run great! read more

Adding another bad review to the many that are already on here. Terrible customer service in the pharmacy. The entire pharmacy team is rude and inattentive. They act as if it's a burden to assist customers. Hello!! I'm only hear to get my medication so I can feel better. Wont be back. read more

This place deserves a minus 10. I've been in the drive through for 30 minutes with 4 cars ahead. Two of the cars left. I quit coming here because they have always provided pathetic service. read more

I really like this location. Everybody is very friendly and helpful. There is one girl, Eleni , that helped me out a few times and she's just great. Great customer service read more

If you call you will be on hold for more than an hour then when it's your turn you'll be disconnected and have to call and wait another hour. This Walgreens sucks, avoid at all costs. All the negative reviews are true. read more

Came here to pick up a prescription. they didn't have it because it was on back order yet when I asked if it was possible if they could call another Walgreens to check and see if they have this medicine they would not. And they were very very rude NEVER EVER will I come back. POOR CUSTOMER SERVICE! read more

Terrible service. Called to renew monthly prescription and woman kept putting call on hold. Then said she had to call my doctor to get authorization. This was at 8 am on the way out of town on a Friday with 2 pills left. I called at 4pm on the way back into town to see if it was ready. It was not. Why? Because the notation she left said that I had to call my doctor. They did not call me to let me know. I was able to catch my doctor before they left to get the authorization. A few months previously, they said they would give me 90 day and would call for it so I had it next time. Never happened. They didn't notate it or make the call. Tried their express pick up and prepaid. Had to go inside and there were other people in express pick up line with one worker. They waited on everyone the same instead of going in and just giving info etc, so it was a complete waste of time prepaying. I'm going to use Sams club. Cheaper than Walgreens and more pleasant. Additional info-- I had my prescription transferred to another company. Walgreens gave new pharmacy incorrect information regarding my medication. Apparently Walgreens staff were giving me generic medicine and labeling it incorrectly charging full price for name brand. read more

Omg worst but worst place to come to get a medication they are rude and yell at you .. the two lady's who work there are so rude they don't want to help you or even give you any answers about your medication and even laugh how much my son weighs bad bad customer service would like a manager to call me read more

Walgreens - Cosmetics & Beauty Supply Near Me - Corona, California

I am so fed up with this pharmacy I can't even explain my frustration. I work at a vets office and my cat is on a controlled substance. Every month getting his perscription it takes them ATLEAST one week to get it filled. We always call it in way before we need to getting it filled and we always run out of medication and have to use a different seizure med. You would think it would be a higher priority because of that reason but it's not. They ALWAYS want to blame the 'prescriber' not sending back the information which is completely false because I AM the technician that has called it in and they always still give some excuse. Even if the medication has refills on it they still say they need to contact the prescriber every single time and tell me there are no refills. I called it in with refills from the doctors approval!! So it's all just a load of bull. You can't just call the hospital for 2 minutes to get approval if you need it that bad? Customer service here is horrendous. read more

If I could give this place a 0 stars I would. I came to get my second dose of COVID vaccination and waited 2 hours with no one waiting. First, the black short female with blond hair was extremely rude and decided to go on break. The pharmacist then told her to help me first before going on break. She helped me out then left with an attitude. I sat all by myself at this pharmacy area to wait for a paper to print out. 2 hours later I was finally called to get my vaccination. I will find this ticker and short their stock. This place should be out of business. read more

While I've never had an issue inside this store, today I was on hold for over 25 minutes trying to ask a question about a prescription. The recording said there were 2 callers ahead of me for the first 15 minutes, then 1 caller in front of me for another 8 minutes, the it said they were handling other business. After 25 minutes I gave up and called back to leave a message (which they didn't return). It ended up being faster just to drive to the store to get it resolved. There were 5 people working the pharmacy, but only one person was assisting anyone. Something doesn't add up. Unfortunately, this has adversely affected my experience with this Walgreen's, so I have to take away one of their stars. It's my neighborhood Walgreen's so I will be back. Hopefully they will be able to address this issue and wow me with service so I can update my review and give them back their star. read more

Amazing help thanks to all the workers there my son was having a terrible Ear pain and they were super caring and helped us out in a second we were out of there they even help my find an over the counter ear drops my Dr Recommended seriously I'm super thankful for your kindness and attention you gave to my little boy great jobs and God Bless read more

Their pharmacy is the most inefficient operation the Inland Empire has ever seen. I wait in line at the Rx line 11 minutes to see the cashier. The Rx was sent over at noon, and I come to pick it up at 7:57pm, and it wasn't signed off ever, and they admit they received it at noon. So now I have to wait another 20 minutes?!? Avoid this place like it's Syria or Iraq. Staters or Albertsons up the street both have Pharmacies. Rite Aid is down the street. -5 out of 10 read more

The only reason I come here is to pick up photos, the have the best prices when you combine them with online coupon codes. Join their rewards program to save more and I always check out the orange tag clearance items. Other than that its usually overpriced. Great location, open 24/7, tons of parking, service can be a bit slow. read more

Periodically did go back, since 2 blocks from home. Susan is still there and still chews gum. A wide range of employees and attitude (The lovely older grey haired lady/The big large curly haired guy/a smaller guy - all good). Please watch out for the Hispanic lady cashier. Caught her twice trying to short change me when paying cash and called her out on it. A 'shister' in my book. And yes to preclude any counter-argument, I went in abt 945 pm tonight for purchases incl. Alcohol, no current ID with me. I am 60 plus years old, just by appearance not a minor, but she could not sell to me? They did finally loose this customer. read more

I brought this issue up to the shift manager but she did not seem to care or take it seriously. Every single one of the shopping carts does not have child restraint buckles. They are either missing or have been cut, on all 20 carts. This is a huge liability. I attempted to shop there today and my child stood up in the cart while I was getting an item off the bottom shelf. Luckily I caught her before she fell out. Furthermore, the store allow solicitors in their parking lot to harass their customers. I've been approached at my car numerous times in this parking lot by various people trying to sell stuff. The store has work to do I will not be shopping here until these things of been fixed. I generally only go to this location for Photos. However it's become such a pain in the butt to even get assistance in the photo department that I'll be going elsewhere because of the aforementioned issues. read more

Awesome . Thay have a new bloodwork service that was very convenient. I verified online that I was covered through my insurance, and made a "SATURDAY" appointment. I was there only 5 minutes early and I was seen righ on time. The people were very friendly, I was in and our quickly. Oh and yes the website was very accurate there is a check in kiosk and I received an alert on my phone when I checked in, and my insurance was accepted. read more

Experience #1: when dropping of my pain medication prescription inside at the counter.. the staff member tells me that she needs to check with the pharmacist first to see if they have it. No big deal. I see her talking to an Indian gentleman and him looking up at me and them speaking softly to each other. I think to myself.. ookk... odd. She comes back and says.. the pharmacist wants to know what it's for. (WHAT?) I ask.. the staff member.. like.. why I need it? She says yes. So I explained to her that I have multiple spinal disc bulges at my L3, L4, L5 and have horrible sciatica pain down my right leg because of it. She goes and tells the pharmacist and comes back and says.. we don't have it and can't fill it. (WHAT? x2). Soo. They only fill prescriptions depending on if the pharmacist feels you need it??? Is he now my new Dr.??? Experience #2: dropped off my daughters prescription for 3 epipen's. Went to pick up. Was told that they only had 2.. and to come back tomorrow and they would have the 3rd one. Next day, went to pick up 3rd one... was told by a not so pleaseant African American lady(with a big flower in her hair) that the prescription was filled and they didn't have anything for me. (WHAT?) So where did the missing 3rd epipen go?? Hmmm. Come to find out.. these epipen's are expensive!!! Like $1k each or something. After multiple visits, multiple calls with managers and regional managers, the missing epipen was magically found!! Experience #3: I could...but I wont. If you do choose to use this Walgreens, brace yourself for interrogation, bad customer service, and long drive thru lines. Good luck! read more

Spent the last 90 min trying to call to cancel a COVID vaccine appointment but keep getting transferred and then stuck in a loop. Just trying to free up a spot but I can't keep wasting my time to let them know. I know it's no one's fault but PLEASE FIX YOUR CALLING SYSTEM read more

This pharmacy always takes hours if not days for them to fill your RX,the only reason I use it is because it is the only one open 24hrs when I take my daughter to urgent care, the drive thru takes a half hr every single time. Today I was on hold to ask a question for almost 12 minutes!!!!!! Longer than the time it would have taken me to drive there. Worst pharmacy!!!! Take your RX anywhere else but here! The pharmacy techs are rude and disrespectful, they hardly can answer any questions themselves without having to ask someone else for the answer, ugh again, don't waste your time here! read more

Walgreens - On hold for almost 12 minutes before someone answered - Cosmetics & Beauty Supply Near Me - Corona, California

No wonder our healthcare system is so out of control. I have a prescription for Diclofenac Sodium Topical Gel 1% (100g tube) (Generic Voltaren from my doctor. With my insurance, Walgreens was charging me $75 for a tube of this gel. They in turn bill my insurance for $1,135. No, it's not a typo. Yet I can buy this from legitimate online pharmacies for only $32.50 without insurance. Shame on you Walgreens. You should be investigated and prosecuted. read more

Went there to fill a prescription this morning....the lady at the register told me the doctor filled out the prescription wrong. I asked if she could call the hospital to get the correct information and she told me no. I would have to go get a brand new one. I was basically in tears because of the pain I was in and she had no empathy what so ever. I ended up waiting for a pharmacy near my house to open, went and my prescription was filled no questions asked. I hope they or their loved ones never get treated to way I was. Horrible. read more

If I could give WORSE than a 1 star, I would! I HAVE NEVER SEEN a Walgreens as dirty as this place and DO NOT get me started on the RUDENESS of employees that I have witnessed towards other staff or helpers. Better yet let me explain. The restrooms are filty and smells like they haven't been cleaned in a VERY LONG time or the supplies they use are dirty. THIS IS COVID TIMES and it's not sanitary for that type of mess! I tried telling one of the employees and they were rude and ignored me. This Walgreens will NOT be getting ANYMORE of my service and I will be sure to inform others I know to choose a different location. read more

Please, do yourself a favor and do not come here, ever!! The wait time is way way too long and they don't know what they are doing. I wasted 2 precious hours waiting for my medicine that, in the end, I did not get. They were just giving me the runaround. I was almost in tears when I got into my car. Horrible experience!!! On the positive note, while I waited I did little bit of shopping next door at Sprouts, love Sprouts!! read more

This is absolutely THE worst Walgreens around!!! The store is ran by an unprofessional and extremely rude manager who finds it appropriate to talk about customers with other customers while the customer is still in the store!!! This is also the worst pharmacy around. The employees are always upset and there is always a line inside and in the drive thru. I will gladly change my prescriptions to costco or ride aid. read more

Plain and simple. They got what I need when all other places are closed. And it's quick.

terrible store. the older lady with white hair helped me at the register tonight and was very rude and condescending !!

Don't come here that often. I only come here when I'm in the area. It's just like any other Walgreens, it's a-ok.

Horrible customer service at the pharmacy. It is impossible to reach anyone on the phone there, which is ridiculous, especially because it is dealing with someone's health and medication. read more

Poor prescription service. I've been trying to get my prescription filled for more than a week. I finally called my Dr office who has a full time assistant who helps with prescription refills and was told that she gets a lot of complaints about Walgreens. Next step, I'm going to call Walgreens Corporate Office and make a formal complaint. I also plan on contacting TRICARE FOR LIFE as I'm retired Military. I will share my frustrations with them. read more

Review for Pharmacy The family has had prescriptions filled here and always receive good service, and friendly employees. read more

Just like the other Walgreen's. Only thing different about this location is that there is a Redbox kiosk outside and it is a 24 hour store with drive thru pharmacy. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Corona, California

If you are looking for the WORST customer service and RUDE employees and managers then you should come here ... I SPEND 1500$ a month a still get terrible service and it always take 45 minutes or more . I've come here for years and they always take long not only do they take forever but are so rude and tonight was the breaking point I'm no longer going to be getting my medication here I'm going to switch and I encourage others to do so ... YOU HAVE LOST MY BUSINESS... I know 1 person doesn't mean nothing to you but IT WILL CATCH UP TO YOU.. if you come you will encounter the same issues as I did ... Thank You Tony Suskie 714-713-3873 read more

Store is ok. The Pharmacy has the issues and all the negative comments are spot on. I'm just coming in for a simple antibotics refill and they can give it to me since the pharmacist is out to lunch. I even called in and was told it could be picked up anyway so wasted time driving over here and now have to come back again.... I'm moving most of my prescriptions somewhere else. This is the second time I have had issues here. read more

Walgreens - Come on, how would someone know fill you get there. Maybe they should reimburse us for time and gas with a gift card. - Cosmetics & Beauty Supply Near Me - Corona, California

I think maybe you guys have outgrown your capabilities as far as the pharmacy is concerned. I have never (and I'm in the medical field) encountered so much ineptness as far as medications. You run out but don't tell anyone until they have to scramble and have it transferred somewhere else but fail to tell the patient that a controlled substance can't be transferred. I am lucky because I know all my doctors but the average Joe is going to get sick from the denial of medication by this Walgreens. It's really sad but a law suit waiting to happen. read more

Worst service ever. First off, I waited about 6 minutes in drive thru to even drop off a prescription (there was NOBODY else in front of me, I was at the wind the whole time). Then the pharmacist checks to see if he has my prescription in stock (takes another 5 minutes- I thought those things took about 30 seconds and a few computer clicks!!). Turns out my prescription isn't in stock. But the way he tells me is the best!! (Sarcasm) He tells me (word for word) "we don't have it, you might want to try next week." Umm ok? Because that's not usually how prescriptions work? Ya, I'll just wait a week to see if your terrible Walgreens MIGHT have ordered it. Ha! What a joke, I will use CVS instead now. Always. read more

I have been a customer with Walgreens on Ontario and Main for many years. I have been disappointed with their pharmacy. They are short staffed all the time. If I go through the drive-through I am sure to wait 20 plus minutes. If I go in, the same. Today I called in to refill a RX. Was put on hold for 12 minutes. Someone answered then disconnected. I called again, and this time it was 11 minutes and someone picked up and disconnected. I called a 3rd time, spoke with customer service and told them what happened. They said they were busy. I told them I understood but they did answer both times and disconnected the call. She transferred me over and I waited 13 minutes and 45 seconds. I was the one to hang up this time. I have thinking of going elsewhere but I like their 24 hr service at the pharmacy but this time was my limit. No more with this pharmacy read more

So today I go into Walgreens and I'm having a awful morning I feel like my head is about to fall off and Joanna I believe her name is working this morning and I've never seen her here before but she was extremely helpful and extremely friendly basically she made my morning a lot better than it could have been .. I'm VERY big on customer service and she definitely made this my go to store for all my beauty needs ... Thanks Joanna - the customer that got mascara all over her hands , left her wallet in the car & still managed to lose phone while it was on the dock lol Thank you. read more

This place needs to work on their customer service skills. I would rather drive extra mile or two and visit CVS or Rite Aid then to step in this place again. I asked an obese employee if he can get help for me since I was trying to print photos. He rudely replied by saying "I'm on break" and walked away. Later the cashier had an attitude for no reason which made the whole experience unpleasant. Work on customer service as it is non existing here. Very disappointing. read more

This review is for the pharmacy department of the store... Avoid it. ALWAYS a super long wait in the "drive thru" pharmacy which should really be called a "park-and-wait" pharmacy. Your average wait time will be an hour bc they're ALWAYS understaffed. Expect a ridiculous long wait at the pharmacy inside as well. Thank goodness for Rite-Aid down the street. read more