Background:
This review is for the Barbershop. I had a negative experience a few days ago and was not going to post this review originally until a Yelp notification popped up asking for a review, so I felt compelled. Now, the reason I wasn't going to post a review was because this is the second time that I've had this happen to me (with the first incident occurring only a couple months ago). I felt a sort of, "fool me once shame on you, fool me twice, shame on me". With that said I hope this review helps at least one person avoid what I fell into.
Review:
Quite possibly the worst barber experience I have ever had. Although, the first time this happened to me was only couple months ago (a different barbershop that also had great reviews). That's actually saying a lot seeing as I have had my hair cut every two weeks for the last twenty years and have had my fair share of bad barber experiences. Maybe it's not them that's the problem and perhaps it's me? Read on...
I normally go to Snippz, which is not too far down the way in Chino Hills, however the wait was going to be too long. So I decided to come here as I was in the area and it had good reviews. I walked in and saw three barbers all giving a haircut, with no people waiting. They were all friendly and one of them who was just cleaning up a neck line said he would take care of me next. Awesome.
I was waiting for maybe 5 minutes and I was up. The big guy "D" from the 3rd chair on the right calls me up and I'm in the chair. Quick explanation of what I want (medium skin fade and leave the top), keep in mind my hair was just cut the same way two weeks ago so there's not much to cut.
I noticed after about thirty minutes that he was going over the same fade lines that he had started with. Now, when it comes to fades I know that you don't want them done too fast and sometimes attentive barbers will take their time and go over things again to make sure they're perfect.
As my hair is being cut I notice the barber next to us is watching my barber doing the fade. Even stopped a few times from cutting his clients hair. I put two and two together and come to the conclusion that my barber is new.
About 45 minutes in, another barber walks by and stays there telling my barber exactly what number clips to use and where they should land. He was there for about 30 minutes as the whole fade was essentially redone.
Finally after about an hour and a half in the chair he cleans me up and hands me a mirror. I see a decent fade that is uneven from one side to the other. At this point I didn't care to mention it. He said it would be $25, and I tipped him $5. He then gave me his business card and told me to call next time to book an appointment.
After it feeling like an eternity, I walk out of the front door, look at my phone and saw that I had been there for an hour and forty five minutes total. My haircut normally takes thirty-ish minutes, which usually includes a slight trim on the top, and always looks better than it came out.
Now, I understand the man can cut decent hair with some help. No harm against that. But the fact that it took an hour and a half, coupled with no warning that he is an "apprentice" barber (per his Instagram page), that is just bad for business. What I don't understand is how they can allow him to cut hair in a professional barber establishment, without fair warning. Maybe that's the new industry standard? Who knows. Is it my fault for not speaking up and asking for a new barber halfway through? Maybe. It's just not something I'd expect at a barbershop that charges $25 for fades. A premium price tag should be justified with a premium haircut. I've had better fades in shorter time at $12 places. Sorry, but it's true.
Total back fire trying to save time by coming here. I will be sure to book my appointments for the next year with my barber.
Be aware if going to him that you will be in that chair for what will feel like an eternity. read more