Oh my gosh! Waffle house at 1275 Fry road is extremely busy but their customer service is one of the best I have seen for a busy restaurant. Food came out with little wait. Everyone was on point! Our server Olivia is absolutely amazing. You can tell she enjoys her job and takes pride in what she does! We will definitely be back! read more

Not deaf friendly. They ignored me when I tried to order a ice tea and menu .waiting for 15 mins to get their attention for a just ice tea. They gave me an bad attitude . They need some sensitive training big time . read more

I came here for Christmas morning with my friend for a quick breakfast. This Waffle House was pretty good. I am full and my food was hot. It was a good little experience. read more

The workers here (James, Alex, and the Chef) were all very nice. They were funny, and really allowed for a fun time. 5 stars.

Great experience all around! We were seated promptly. Our meal was hot and fresh. The coffee never stopped coming. Samira was an excellent server and made sure we had everything we needed to enjoy our meal. The restroom was surprisingly cool and clean as well. Best of all our ticket was less than $25 for two people. Would definitely stop by again! read more

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You have to remember what to expect when you go to Waffle House. But then this location exceeds your expectations, and you feel you need to give them props. I'm so glad to give this crew props! We always have friendly service, the food is good and it is what you would expect. The star is the hash browns, especially with cheese. The place can get hectic during the weekend, but the bustling atmosphere on weekend mornings becomes nostalgic and you quite enjoy it. Waffle House is classic in a sense. read more

Eggs were ok. Bacon way to greasy! They brought food out at different times....I want my food all at once not where my eggs are cold waiting on bacon!! My Biggest Complaint is they had on the AC and it was 50 degrees outside. I want to walk in and be warm and comfortable in a restaurant, not be colder inside the building than outside. we couldnt enjoy our meal because we were freezing and it was so cold we ate as fast as possible and left to be warm!!! Not only were we eating fast because we were cold. we didnt want to eat our food cold!! We mentioned it was cold and waitress said that's what jacket's are for! Rude! read more

Worst service ever. Sent here for 30 minutes and never got any service. Only one other couple in the restaurant and they couldn't find time to come take my order. 5:00 pm 9/4/18 read more

This Waffle House in Katy Texas on Fry Rd is spectacular.The food and service is second to none. The crew that works there is amazing. Keep up the fantastic job!!!! read more

This is always a fun one to review !! 5 stars **** Hot Food, ...did I say hot food. Thank you. Bacon...thick hot and fatty. Mmmmm Hash browns ....crispy, steaming hot !! Biscuit ....fresh, light, yummy !! Thank you ....expensive ....but I'll pay for hot good food !!! --------- I was in at breakfast Saturday morning, before the rush .... Counted about 15 employees. Wow!! It's alway fun to watch the staff, if I were the cook I'd be mad as hell with 10 people screaming orders all day. !! Geeez. To the girls..... Come on ...really? All that make-up for a Waffle House? And those tight tight pants? I know some of you need a man, but natural is real "in" today. Some of you had so much make-up on I thought your next job was a Circus !! Just sayin. Anyway, the show was good. Good luck. I do recommend this Waffle House read more

My mom, sister and I had been looking forward to eating at waffle house for months during our visit to TX for a friends wedding. What a horrific experience. The waitress got the order wrong on 3 separate tries and had the worst look on her face the entire time we were there. If she hates her job that much, go somewhere else and do not treat your customers in that manner. Completely ruined waffle house for me! read more

Really nice spot with friendly service. Waffles served golden brown and really hit the spot, especially at 3am in the morning. I'm sure they are just as good sober too. read more

When I come to Waffle House at 2am, I'm not looking for "club waffle house" where the cook has a boom box blasting and the drunk a-hole at the counter telling us it's karaoke night. To top that off, all of the food was WAY overcooked and burnt ... except for the waffle, which was completely undercooked. Oh, and everything had a triple dose of salt. How hard do you have to work to screw up the 'waffle house experience'?!?!? Maybe if the cook was more worried about doing her job than trying to be a DJ, she could have gotten at least one item right. read more

The staff here is awesome !!!! Great customer service :) super friendly. Everyone had a great attitude. There is not one negative thing I could say about this place. read more

Stopped for breakfast before 10am on Sunday before work. They weren't busy in fact there were 3 open tables. Waitress refused to seat me as I was alone. I won't be back to this Waffle House. Waitress seemed like she was on drugs and had dirty nails which is disgusting as she is in food service. read more

Attempted to start my day with a breakfast at waffle house, thinking eating out would be a good way to start off a vacation day. This place extremely loud thanks to one particular server. Didn't get her name for her name tag wasn't visible but she spent the entire yelling out orders, slamming dishes, and flinging food. The table I was placed at was right next to the trash can were apparently the server's toss the uneaten food from the other customers. Food was literally tossed into that trash can and would splash up. One server dropped a dish and the pieces flew and hit the cook making waffles. He was bleeding and continued to make waffles. The waffle station was gross... extremely dirty. Will not be back. read more

Man! You better not consider sending something back here! Both the waitress and the fat cook were ridiculing us openly for sending our waffles back to be cooked completely. The ones he sent out were soggy, under cooked and limp. We sent them back to get cooked more. Twenty minutes later and after several loud comments about how much "trouble" we were, we finally got our waffles. Waffle house is usually good and I come here a lot, but the manager here really needs to reel in his employees and remind them that the food reflects on the business profits and that the customer is always right. Oh... and the waitress needs to know that just because your customers are white does not mean they don't know spanish. Quit talking behind their backs! read more

Went there yesterday, really enjoyed it. Had a pecan waffle with eggs. Good service.

200th review goes to Waffle House! Waffle House is the bomb diggity, and this one is no exception. Good, cheap food with good, fast service. I'm partial to the All Star Special with eggs, bacon, hashbrowns, toast, and a waffle for under $7. Mmmm... Peak times are always awful, though. read more

Not an extensive menu, but had exactly what I wanted for breakfast. The service was very friendly, and we got our food EXTREMELY fast!! I would totally come back read more

By far the worst Waffle House location I have ever been to (food wise) the waitresses were very nice, but whoever was on the grill needs to go see chef Ramsey from Hell's Kitchen or something because usually I like to order the steak and eggs here with a side of bacon, and all that was great, but it's sad when the eggs were better than the steak, whoever made it the first time put Way too much black pepper. I took one bite and said oh wow. She came up and said is it ok? I said nope they put way too much black pepper on this, so she said sorry and took it away, 5 mins later I got another one, and it's the same... she said is it ok now? I said it's still got too much black pepper on it, and she offered to fix it again. I said no it's ok, and just paid my bill and left. I don't recommend this location. read more

Worst customer service. We waited over an hour for the waitress to put our order in. They never refilled our beverages or apologized for the wait. Mine you there were only 3 other tables. When we got our food the order was wrong. We ended up leaving and going to location in Energy Corridor and received excellent services and food within 15min. read more

Pretty yummy and very inexpensive. I reccommend the hash browns. If you've never been to a Waffle House and you are craving some hashbrowns (do people crave hashbrowns?) go here. The biscuits and sausage gravy anre't too shabby either. Makes for a good drunken late night meal. Call in your order and take it home! Kinda nasty on the inside of this place....I think the grease from the grill integrates with the air and sticks to everything. read more

The waitresses and cooks here do their job to standard, however the food is not really great. It's just standard. Not good, not bad. This is just a average diner type place with standard breakfast food. Nothing creative, no bursting flavors.....just standard. read more

Excellent as always. Bacon cooked perfectly. Hash browns all the way with a fried egg over easy on top! Om nom nom. Biscuits and gravy with jalapeño cheddar biscuits. Pecan waffle. Enough said! read more

your basic waffle house. Pretty good.

I have NEVER been a fan of Waffle house, as a matter of fact I don't like it and try to make it a point not to go there unless its a last choice. This past Sunday 09/21/2014. We went to IHOP and there were lines out the door, we went to Dennys and people sitting outside waiting. (pretty typical for a Sunday afternoon so nothing different there) We didn't feel like waiting and stopped over at Waffle house. Waffle house had the shorter of the 3 lines. We put ourselves on the waiting list and waited patiently...HERES where it gets good...I stepped outside to smoke 1 cigarette and when I walked back in our table was ready. It was a spot at the bar, not my favorite but at least we were sitting to eat in a very busy place. A server quickly attended to us taking our order. As we sat I watched the kitchen crew, the wait staff etc and watched how incredibly busy they were, and man were they moving and grooving and all over the place and very quickly, there was no doubt they were slammed. Our food made it out to us, our food made it out and it wasn't bad, nothing to write home about but nothing to complain about. What impressed me was watching the staff never stop moving to attend to customers, get the food out in a timely fashion despite being slammed...there system although looked chaotic was actually very systematic and well played, NONE of the staff looked irritated or as though they didn't want to be there, they all worked as a team to get things done, they were friendly despite all that was going on...EVERYONE jumped in where needed and it was insane and to me very impressive...I don't know if it happens like that all the time or not or even if it was just that day and maybe they had their A team on staff for that sunday..but kudos to the manager and their team for pulling it off...I am STILL NOT A FAN of waffle house, but their service that sunday and watching their team work together took a place that I don't like at all and made it a pretty good experience...I believe our severs name was Kenisha, and she never stopped moving and was extremely busy, but she never lost site of us and made sure we were taken care of and did it with a smile.. I gave it 4 stars because of what I witnessed, I will not give 5 because im still not a fan of waffle house, but the service we experienced and witness made it well worth it going. read more

Great staff conversations, reliable and bright. Usually pretty clean. No BS.

The man which his his name lol is really the man !! Lol can't ever go wrong with this place after 12 at night !! That is all

Pretty much what you expected. The food is sub par; the waffles were thinner than pancakes and the breakfast sausage was thin and dry. Would have given it 1 star, but the staff are super friendly even at 10 at night. read more

Normally i have had great service but tonight was not one of them. I know several staff of other shifts by name and dpnt recognize any currently my meal i ordered took them 30 minutes to make on top of that they had to make it twice and tried to serve us food for another customer. I am seriously saddened that not all shifts are up the standard they are suppose to. I came here expecting good service but did not receive it. I will be sure to let the people i know give good service know of this. read more

Okay so we go to Waffle House. The entire order was wrong. ENTIRE !! We say it's okay don't worry. So My wife's chicken was still raw and we sent it back, comes back still raw in spots. My sons hashbrowns had a big piece of plastic in it and they never refilled the coffee or came back to check on us again and the bill was $40. I'm pissed and want to tell them how it's all wrong. My wife and the kids will not let me say a word. They'd rather just pay the tab and tip the server because they say it's not her fault. WTF!!!! I worked at a Waffle House for 6 years when I was younger and was very disappointed in how they didn't get any of the order right. read more

Im writing this in regards to our server because she sucked, her name was gigi. Yeah thats right gigi, im calling you out. Piss poor attitude, she was not kind at all. I dont care how bad of day you are having. Suck it up, its your job. You are lucky you got a tip. Never asked if we needed anything else, never got refills or anything. Been coming here since high school. Well not anymore. Im gonna have to start going to hang out with my girl denny around the corner. *mic drop* read more

This place is great if you are in the Navy...... dive,dive,dive... Sloup waffle mix over dripping waffle makers....looked unsanitary. floor had food debris... three tables vacate and dirty...15 minutes, were cleaned only as needed. Waitress was nice...she tried with what she had to work with.... A reflection of rural Katy, Tx.... Like looking thru a dirty windshield.... you gotta look pass the smut to see the deer in the headlights... then its too late... read more

Great food for a good price but the waiter was just plain rude. I always come to Waffle House but decided to try out this location and I regret it. The fact that she was Throwing plates like their crazy!!!!!!! When serving us our food is unacceptable. Probably not coming to this location ever again. Very disappointed in the service I got today. read more

If I could give this place 0 stars it would be too much. Minus 7 stars. Me and a few of my business associates came by after a long sales day. There was one other couple in the restaurant and were already eating. They left shorlty after. They said hello and we sat ourselves. We were never served as waited close to 20 minutes the servers all seemed too busy with themselves and their conversation to be bothered now not only that but 15inutes into our wait a young an came in and they all went and talked with him completley ignoring us. This is immeasurably unacceptable. I managed a waffle house for 2 years down in Mississippi and I am appalled by this lack of service. We walked put and never were acknowledged. I will never be back. read more

Let me start off by saying I've never been to a Waffle House living most of my life in the Pacific Northwest. That being said, I've heard about them, read the reviews and went with an open mind since I love breakfast. I brought my 14 year old son with me for a late brunch during his last visit of the summer before school starts. He is quite the aficionado of breakfast, especially biscuits and gravy. He ordered the two grilled biscuits, a triple hashbrowns with country gravy and a side of city ham. I ordered their All-Star special, with scrambled eggs, bacon and hashbrowns. Service was very good and we seated ourselves, unfortunately with a view of the dirty kitchen area. Our food arrived quickly, except they forgot my waffle. My son started in on his biscuits and within two bites was completely turned off by their flavor....which was very bland, even with his extra salt and pepper he added. This meant his gravy topped hash browns would be the same. He did like his ham though. My eggs weren't really scrambled, just broken and cooked on the flat top grilled and came with uncooked egg white. The toast barely had any butter on it and only came with ONE jelly for four slices but the bacon and the hash browns were okay. Once my waffle came, my son was pretty much done with his breakfast. So we switched plates. I tasted his and while I've had worse, this was almost as bad. He did say the waffle was okay...and that we both should have stuck with ordering the waffles. One thing to note, the staff would bark orders and would all annoyingly say HELLO to every customer that walked in. Like all 8 employees. One person saying Hello would suffice. It was weird. Overall, the food was barely mediocre, at best and we both decided we could check this place off of our list and do not have to come back. read more

If I could give this place 0 stars, I absolutely would. We came to this particular Waffle House after a long day of traveling and had gotten lost a few times trying to find a different restaurant in Katy. We came in and we were greeted nicely and sat down at a booth. The booth was filthy so I wiped it down with some wipes I had but all while being glared at by the ladies behind the counter. We continued to sit and look at the menu, we were excited because the prices seemed fair and when feeding a family of 5 finding food for a good price is a must. We waited for about 10 minutes and the waitress came over (even though the place was completely empty somehow it took ten Long minutes to get our order), we ordered but had to repeat everything because the lady taking our order didn't speak English very well at all, after repeating it she STILL couldn't get it down so we had to point out our orders on the menu at the pictures. Finally she got our order for 5 waters and food. After waiting a while for our waters she came over to tell us that they had no water at all for that day because something had broke. Fine, give me a juice box then....After ordering a salad they asked for what dressing I would like so I ordered the vinegarette then some other lady came out of the back of the kitchen to say they were out of that fine....okay, then I'll take ranch. THEN another woman came out from behind the counter to announce that the hard boiled eggs that were supposed to top my salad were unavailable because they had NO WATER for serving food. I finally cancelled my order but let my kids eat the very bland and mediocre food. Also, the coffee mug they served to my husband had some sort of dark brown goopy mess all down the side, the waitress thought just wiping it off would be acceptable but i assured her that a new mug would be the best bet in case some of that nastiness somehow got into the cup (seems logical to me). I won't even get started on the absolute hazardous condition of their restroom.... Save yourself the time, money and trouble and just find somewhere else to go! read more

Today, Thursday, Jan 18 - morning crew and location sucks. Seated for sometime me before someone took my order. Another waitress walked by several times but I guess it wasn't her table so they don't believe in helping their peers. Too bad! Hoping for another closer to my home. read more

First time at any Waffle House ever! I must say I enjoyed my meal. I got the steak and egg with toast, hash brown, and a side of strawberry waffles. I made close the cheese and egg version for my eggs. Hash brown was okay, not a fan. Everything else was very good. Will definitely return! read more